Arts People vs. Mobilize

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arts People
Score 6.6 out of 10
Small Businesses (1-50 employees)
Since 2006 Arts People has provided software designed exclusively for performing arts, with ticketing, fundraising, marketing, reporting and database CRM tools built in, our affordable pricing options help to ensure that the arts continue to thrive. Serving over 900 arts organizations across the USA and Canada, from theaters and symphonies, to dance, opera and more, each organization inspires us. Our world-class support staff takes the one-on-one time get to know our clients and…N/A
Mobilize
Score 7.6 out of 10
N/A
Mobilize is an events management and volunteer recruitment platform that connects mission-driven organizations and supporters. Mobilize boasts usage by 2,000+ campaigns, nonprofits, advocacy organizations, labor unions, and more, including Joe Biden (and 19 other Democratic presidential candidates), Human Rights Campaign, Planned Parenthood, NARAL, NextGen America, DNC, DCCC, Sierra Club, Crooked Media, Oxfam, National Education Association (NEA), Service Employees International…
$0
5 users, 5 events
Pricing
Arts PeopleMobilize
Editions & Modules
No answers on this topic
Limited Starter Account
$0.00
5 users, 5 events
Small organizations (starting price)
$100.00
per month
Mid-sized organizations (starting price)
$500.00
per month
Large organizations (starting price)
$2,000.00
per month
Offerings
Pricing Offerings
Arts PeopleMobilize
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe have a number of pricing options tailored to our clients needs. Our pricing is some of the lowest in the industry with no fees charged for donations made through the system.
More Pricing Information
Community Pulse
Arts PeopleMobilize
Top Pros
Top Cons
Best Alternatives
Arts PeopleMobilize
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
OneCause
OneCause
Score 9.2 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arts PeopleMobilize
Likelihood to Recommend
10.0
(1 ratings)
6.7
(2 ratings)
User Testimonials
Arts PeopleMobilize
Likelihood to Recommend
Neon One, LLC
Arts People is one of the best business decisions our theatre has ever made. It relieves staff of some of the tedious, time-consuming tasks while increasing the ease of selling tickets and subscriptions. That's our goal--to sell tickets easily, in a user-friendly manner at a reasonable cost. That's what Arts People allows us to do. It works for tiny venues (to greet each guest personally) as well as huge venues (ticket scanning solution). It is less appropriate for a one-time event. An Arts People user should have an ongoing series of events to take advantage of all the features (it even has a membership feature) and the time for training.
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Bonterra
Mobilize is very well suited to add processes around your non profit activities. Especially to host events and intimate your audience in real time about any new and upcoming events. It also automates the whole process to collect feedback from your audiences. Not so suitable to target new audience for your events.
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Pros
Neon One, LLC
  • Their customer service is unsurpassed. Sometimes several folks will be working on different aspects of a complicated request, to address all the details. Once things are exactly the way I want it, as in season subscription package sales, a representative checks in to make sure we're satisfied. Only then is the ticket closed.
  • They have a very comprehensive, full featured ticketing system for all types of events and venues. Their dynamic door list is our favorite feature--no static printed door lists for us. That helps us greet each patron with up-to-date information and check them off the list. While my box officers are doing that, I can be at a remote location and see in real time who has arrived. We can make collaborative decisions about, for instance, holding the curtain for a critics arrival or adding a chair for an unexpected guest of a ticket-holder. We can keep a couple of tickets on hold for box officer discretion to address those unforeseen ticket window requests. Great flexibility which allows us to be efficient while giving good customer service to our patrons.
  • Even though the system is full-featured, it is not beyond the skills of those who considers themselves non-technical. Two sessions of training will get a box officer up-and-running. Because there are different levels of access, we don't have to worry about someone changing essential programming while they are checking in patrons.
  • They made their ticket landing page look like our website, so people don't even realize that they have been taken somewhere else. Plus, the patron can easily navigate back to our actual site, seamlessly.
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Bonterra
  • Event RSVP.
  • Automated confirm emails/texts.
  • Integration w/ NGP-VAN tools (EveryAction, Votebuilder).
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Cons
Neon One, LLC
  • Anything I've asked for, I've gotten so I don't see any need for improvement at the moment.
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Bonterra
  • Doesn't help provide top of the funnel audience.
  • Connecting like-minded people to mobilize crowd together for a common cause.
  • The insights can be more actionable.
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Alternatives Considered
Neon One, LLC
  • Eventbrite is better for single, one-time events but isn't as full-featured as Arts People.
  • Brown Paper Tickets is clunky to use and harder to change globally when an event changes or adds shows.
  • Vendini--never used it because when I researched 10 different ticketing companies, they were the least helpful. They didn't listen to our needs, and instead told us what we should have. They were much more expensive than Arts People as well.
  • Constant Contact is truly great as a marketing tool. But their events feature was awkward and the payment method was Paypal. However, since it's integrated with Arts People, we can use Arts People for sales and Constant Contact for marketing.
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Bonterra
Before using Mobilize, we were handling confirmations using traditional organizing methods. By shifting to Mobilize, we freed up our organizers to focus on new volunteer recruitment and cut our flake rate significantly. We still use EveryAction from NGP-VAN, but we set up Mobilize to interface directly with that system via API.
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Return on Investment
Neon One, LLC
  • Positive - Our online vs phone call or in-person sales have increased steadily over the past 4 years since using Arts People. Less labor for us, more sales.
  • Positive - People are buying their tickets earlier than they used to - to reserve a coveted seat in a possible sold-out performance. That makes planning our marketing easier--whether to offer HotTix or special coded offers for shows that have fewer sales.
  • Negative - Some older folks still have problems with redeeming their subscription tickets for individual tickets without our personal assistance. We've been trying to pinpoint what that is--and Arts People helped us make a few adjustments. Sometimes people don't like to log in. That's one of the challenges of an integrated system. If the patron's profile changes in a way that impacts their subscription links, we need to step in. However, the overall time it has saved us in managing subscriptions is immeasurable.
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Bonterra
  • My audience is more aware of upcoming schedule.
  • We get pin pointed feedback on our events.
  • Reduced the TAT to schedule events.
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ScreenShots

Mobilize Screenshots

Screenshot of Public-facing event signup pageScreenshot of Public-facing events feedScreenshot of Organizer dashboardScreenshot of Event creationScreenshot of Cross-promotion between organizationsScreenshot of Event and volunteer stats