Arts People vs. WorkCast Producer+

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arts People
Score 6.5 out of 10
Small Businesses (1-50 employees)
Since 2006 Arts People has provided software designed exclusively for performing arts, with ticketing, fundraising, marketing, reporting and database CRM tools built in, our affordable pricing options help to ensure that the arts continue to thrive. Serving over 900 arts organizations across the USA and Canada, from theaters and symphonies, to dance, opera and more, each organization inspires us. Our world-class support staff takes the one-on-one time get to know our clients and…N/A
WorkCast Producer+
Score 7.3 out of 10
Mid-Size Companies (51-1,000 employees)
Producer+ is a fully featured, browser-based webinar tool. It is designed to allow users to quickly create webinars and online events and includes registration, email communications, live and on-demand events, and advanced branding capability. All on-demand recordings of live webinars can be recorded automatically. Producer+ delivers full online event experiences, webinar channels, and live event portals. According to the vendor, Producer+ is well…N/A
Pricing
Arts PeopleWorkCast Producer+
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arts PeopleWorkCast Producer+
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWe have a number of pricing options tailored to our clients needs. Our pricing is some of the lowest in the industry with no fees charged for donations made through the system.
More Pricing Information
Community Pulse
Arts PeopleWorkCast Producer+
Top Pros
Top Cons
Features
Arts PeopleWorkCast Producer+
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Arts People
-
Ratings
WorkCast Producer+
7.7
1 Ratings
2% above category average
Dashboards00 Ratings7.31 Ratings
Data exportability00 Ratings8.21 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Arts People
-
Ratings
WorkCast Producer+
7.7
1 Ratings
6% below category average
High quality audio00 Ratings8.21 Ratings
Mobile support00 Ratings7.31 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Arts People
-
Ratings
WorkCast Producer+
8.2
1 Ratings
0% below category average
Calendar integration00 Ratings7.31 Ratings
Record meetings / events00 Ratings8.21 Ratings
Slideshows00 Ratings8.21 Ratings
Event registration00 Ratings9.11 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Arts People
-
Ratings
WorkCast Producer+
8.6
1 Ratings
3% above category average
Audience polling00 Ratings8.21 Ratings
Q&A00 Ratings9.11 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Arts People
-
Ratings
WorkCast Producer+
8.6
1 Ratings
2% above category average
Participant roles & permissions00 Ratings8.21 Ratings
Confidential attendee list00 Ratings9.11 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Arts People
-
Ratings
WorkCast Producer+
8.2
1 Ratings
4% above category average
Branding options00 Ratings8.21 Ratings
Best Alternatives
Arts PeopleWorkCast Producer+
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
Whova
Whova
Score 9.0 out of 10
ON24
ON24
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arts PeopleWorkCast Producer+
Likelihood to Recommend
10.0
(1 ratings)
7.3
(1 ratings)
User Testimonials
Arts PeopleWorkCast Producer+
Likelihood to Recommend
Neon One, LLC
Arts People is one of the best business decisions our theatre has ever made. It relieves staff of some of the tedious, time-consuming tasks while increasing the ease of selling tickets and subscriptions. That's our goal--to sell tickets easily, in a user-friendly manner at a reasonable cost. That's what Arts People allows us to do. It works for tiny venues (to greet each guest personally) as well as huge venues (ticket scanning solution). It is less appropriate for a one-time event. An Arts People user should have an ongoing series of events to take advantage of all the features (it even has a membership feature) and the time for training.
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WorkCast Corporation
WorkCast Producer is a good platform for companies who are looking to produce webinars to further engage with their market. It is more suited to departments who have the resources, and a basic knowledge of what webinars are, to produce these
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Pros
Neon One, LLC
  • Their customer service is unsurpassed. Sometimes several folks will be working on different aspects of a complicated request, to address all the details. Once things are exactly the way I want it, as in season subscription package sales, a representative checks in to make sure we're satisfied. Only then is the ticket closed.
  • They have a very comprehensive, full featured ticketing system for all types of events and venues. Their dynamic door list is our favorite feature--no static printed door lists for us. That helps us greet each patron with up-to-date information and check them off the list. While my box officers are doing that, I can be at a remote location and see in real time who has arrived. We can make collaborative decisions about, for instance, holding the curtain for a critics arrival or adding a chair for an unexpected guest of a ticket-holder. We can keep a couple of tickets on hold for box officer discretion to address those unforeseen ticket window requests. Great flexibility which allows us to be efficient while giving good customer service to our patrons.
  • Even though the system is full-featured, it is not beyond the skills of those who considers themselves non-technical. Two sessions of training will get a box officer up-and-running. Because there are different levels of access, we don't have to worry about someone changing essential programming while they are checking in patrons.
  • They made their ticket landing page look like our website, so people don't even realize that they have been taken somewhere else. Plus, the patron can easily navigate back to our actual site, seamlessly.
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WorkCast Corporation
  • Ease of use, can be accessed on multiple devices and customisable templates that can be cloned.
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Cons
Neon One, LLC
  • Anything I've asked for, I've gotten so I don't see any need for improvement at the moment.
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WorkCast Corporation
  • Sometimes the user journey can seem repetitive.
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Alternatives Considered
Neon One, LLC
  • Eventbrite is better for single, one-time events but isn't as full-featured as Arts People.
  • Brown Paper Tickets is clunky to use and harder to change globally when an event changes or adds shows.
  • Vendini--never used it because when I researched 10 different ticketing companies, they were the least helpful. They didn't listen to our needs, and instead told us what we should have. They were much more expensive than Arts People as well.
  • Constant Contact is truly great as a marketing tool. But their events feature was awkward and the payment method was Paypal. However, since it's integrated with Arts People, we can use Arts People for sales and Constant Contact for marketing.
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WorkCast Corporation
WorkCast has very competitive licensing plans compared to other services. As a newer platform on the market it is also developing to meet their clients needs on a regular basis. From my experience, this enabled me to customise the webinars much more easily than I could with previous suppliers, developing new products with the support of the WorkCast team. I also found the interface to be more modern and up to date compared to older platforms.
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Return on Investment
Neon One, LLC
  • Positive - Our online vs phone call or in-person sales have increased steadily over the past 4 years since using Arts People. Less labor for us, more sales.
  • Positive - People are buying their tickets earlier than they used to - to reserve a coveted seat in a possible sold-out performance. That makes planning our marketing easier--whether to offer HotTix or special coded offers for shows that have fewer sales.
  • Negative - Some older folks still have problems with redeeming their subscription tickets for individual tickets without our personal assistance. We've been trying to pinpoint what that is--and Arts People helped us make a few adjustments. Sometimes people don't like to log in. That's one of the challenges of an integrated system. If the patron's profile changes in a way that impacts their subscription links, we need to step in. However, the overall time it has saved us in managing subscriptions is immeasurable.
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WorkCast Corporation
  • A positive impact on ROI across the business.
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