32 Ratings
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Score 9.2 out of 100
Top Rated
43 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Aruba ClearPass is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Cisco Identity Services Engine (ISE) is rated higher in 1 area: Usability

Likelihood to Recommend

9.6

Aruba ClearPass

96%
8 Ratings
8.9

Cisco Identity Services Engine (ISE)

89%
18 Ratings

Usability

7.0

Aruba ClearPass

70%
1 Rating
7.3

Cisco Identity Services Engine (ISE)

73%
2 Ratings

Support Rating

8.9

Aruba ClearPass

89%
10 Ratings
5.9

Cisco Identity Services Engine (ISE)

59%
8 Ratings

Likelihood to Recommend

Aruba ClearPass

We have quite a few visitors to our campus and we don't want to have a set PSK for the wireless so we have configured a guest network where visitors can create an account and gain access to the internet and we don't have to "manage" it since the accounts will expire after a certain time. We have RF scanners in our warehouses and we want them to be allowed on the network and be put into its own VLAN. ClearPass can do this flawlessly by keying off of the MAC address when it comes online and putting it into the correct VLAN. This makes it so we don't have to add each device individually to the system. The only time ClearPass would not be appropriate is in a small deployment where the cost to value wouldn't make sense.
Anonymous | TrustRadius Reviewer

Cisco Identity Services Engine (ISE)

Overall, management is not terrible if you have a stable network that is not overly complex. If you don't, this product will take considerable time to plan for an effective solution. I will say support is not very helpful, so if you need assistance after the initial sales rep assisted setup, good luck and be prepared to spend hours on the phone.
Anonymous | TrustRadius Reviewer

Pros

Aruba ClearPass

  • wide range of compatible devices
  • have an easy-to-understand and hierarchical rule-writing structure
  • easy-to-use interface and extensive documentation
  • seamless MS AD integration
Mehmet Fatih Onal | TrustRadius Reviewer

Cisco Identity Services Engine (ISE)

  • Manage high-privilege access to communications equipment. It allows to be granular in the permissions, to have it integrated with the LDAP users and, most importantly, to audit what tasks each user performed.
  • Profile users and devices and assign privileges and access levels based on that combination. It greatly improves the user experience, since it does not depend on the network it is in, but on the access levels it has depending on the device. It also allows self-managed guest access with approval flow, which is essential for our business.
  • It has also allowed us to automate actions based on findings from StealWatch, Umbrella, AMP, etc.
Sebastián Sarasate | TrustRadius Reviewer

Cons

Aruba ClearPass

  • The user interface is extremely useless. For example, when you write Enforcement, in order to edit a rule above, you need to select the rule above and click the edit button below. In other words, its cosmetic properties should be improved.
  • The tutorials are good but not very detailed, so you won't find everything you're looking for. That's why you need to get training from a professional trainer. Further elaboration of training documents is required.
Evren BOZTEPE | TrustRadius Reviewer

Cisco Identity Services Engine (ISE)

  • ISE could really make improvements on software updates and patches. The updates and patches typically take a very long time to install.
  • ISE could improve some of its technical documentation on how to implement certain features that ISE can offer.
Anonymous | TrustRadius Reviewer

Pricing Details

Aruba ClearPass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Identity Services Engine (ISE)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Aruba ClearPass

Aruba ClearPass 7.0
Based on 1 answer
Aruba Clearpass is straight forward in terms of day to day use for monitoring and basic user connectivity issues. The system is very robust on the back end, therefore some larger configuration changes may not be the most intuitive. System upgrades and license management are not the most intuitive either.
Anonymous | TrustRadius Reviewer

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 7.3
Based on 2 answers
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
Anonymous | TrustRadius Reviewer

Support Rating

Aruba ClearPass

Aruba ClearPass 8.9
Based on 10 answers
We had some issues with ClearPass integration with AirGroup on Aruba Controller Clusters. Basically, it was tough to get coordinated between the controller support and the ClearPass support.
Anonymous | TrustRadius Reviewer

Cisco Identity Services Engine (ISE)

Cisco Identity Services Engine (ISE) 5.9
Based on 8 answers
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals.I feel like this is a USP for Cisco support.
Simon Watkins | TrustRadius Reviewer

Alternatives Considered

Aruba ClearPass

From my experience, ClearPass has been the best NAC server of all I've seen. Even though configuration is somewhat hard and it's hard to get training, once you learn how to configure it it works very well. The policies are very granular and scalable and the interface is a well-done web GUI that does not need any extra plugins installed, as some of Cisco's product require. There are many more options than with FortiNAC, and many more integration options. Also, troubleshooting and logging is good.
Anonymous | TrustRadius Reviewer

Cisco Identity Services Engine (ISE)

Cisco ISE is very well designed and information is provided in very logical and consistent form in the WebGUI, which cannot be said about Aruba ClearPass or others. Policy design and flow are far clearer than in Aruba ClearPass, Microsoft NPS, or FreeRadius. Cisco ISE scalability is far greater than ClearPass or others. Cisco support is second to none which guarantees appropriate support in case of a failure or a bug.
Anonymous | TrustRadius Reviewer

Return on Investment

Aruba ClearPass

  • It has simplified our SSID management
  • It has made it very easy for us to segment our network based on security groups
  • It was relatively easy to implement with the support of a VAR
Don Ringelestein | TrustRadius Reviewer

Cisco Identity Services Engine (ISE)

  • ISE has allowed us to handle the sticky problem of giving IoT/gaming student devises network access. It allows hands-off management for roughly 2,000 users.
  • Attempting to get posturing and profiling working consistently has been a bear. The workflow is so convoluted it took dozens of man-hours to get it working in a test environment.
  • Centralized TACACS access to NADs has shaved 10-20% of our time spent configuring various boxes.
Anonymous | TrustRadius Reviewer

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