What users are saying about

Aruba Networks Wireless

23 Ratings
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Score 8.6 out of 101

Ubiquiti Wireless WAN

4 Ratings
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Score 9.4 out of 101

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Likelihood to Recommend

Aruba Networks Wireless

It is possible that we have a bad luck with the deployment. However, It is capable to perform enterprise-level security to fit some of the organization's standards. With Airwave and other tools, it's easy to manage and administrate your wireless environment. Make aware of the IPsec tunnel from each user to the controller if you are using Clearpass for NAC. If you have a remote office with local resources, you will need controller or IAP to route traffic locally. If you have many remote offices, you will need to deploy controllers or IAP in each office, which lead to additional cost and management.
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Ubiquiti Wireless WAN

If you are in an education environment that needs to provide reliable wifi to a lot of users, go with Ubiquiti. the most cost effective and reliable solution. Same with any small business that needs reliable networking.
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Pros

  • Controller based deployment
  • Policy based management
  • Monitoring tools
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  • Automatically load balances based on band. Makes it simple to spread out users.
  • Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
  • Continually add new features and improvements with their FREE software upgrades
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Cons

  • Setting up Clearpass as RADIUS server to authenticate 802.1x users were pretty smooth. However, to setup Guest wireless with onboarding, and guest access can be challenged at times.
  • We have deployed the latest Aruba 335 with AC wave 2 capable APs. Just to compare to our previous Cisco 3700 series wave 2 capable APs, Aruba APs signal strength and coverage are significantly less than Cisco APs. We needed to increase the number of Aruba APs for the same coverage area.
  • There was an incident in Oct 2017, Aruba decided to push system patch and update automatically to the Clearpass. The process had brought down some services in the Clearpass including RADUIS 802.1x authentication. Aruba support notified us and found out there was a bug in the patch and somehow unknowingly cause the issue. This incident had caused our entire wireless offline and no one could authenticate to the wireless network regardless if there was redundancy setup in the system. The incident and outage were reported and affected to all Aruba customers in the nationwide.
  • There was a second outage in less than 6 months and also caused by another bug in the Aruba system. We have dual Aruba controllers A & B and dual uplinks for each controller setup for redundancy. However, recently when one of the controller A went offline without any alert (later found out the port-channels between controller A and the network switch became "not-trusted"), all APs residing on controller A had dropped and offline. However, all APs would not failover to the controller B. After digging into logs, Aruba tech support found out there was a bug in the software which caused this problem.
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  • Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
  • No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.
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Alternatives Considered

will post more feedback later.
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amer is literally rebranded Ubiquiti wireless points. They make you pay the annual fee. We cancelled our contract and were able to wipe the firmware and add them back to the Ubiquiti controller. Amer is a big waste of money.
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Return on Investment

  • The visual heat map is great to have.
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  • Huge cost savings. Buy it once and you are done, no annual renewals.
  • Extremely reliable and scalable. We went from 0 to 900 Chromebooks in 2 years.
  • Very little maintenance, set it and forget it. Allows us to focus on other tasks.
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Pricing Details

Aruba Networks Wireless

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ubiquiti Wireless WAN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details