What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.8 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 1 out of 100

Likelihood to Recommend

Aryaka SmartConnect

It integrates nicely with AWS (in regions other than China). The provisioning support is pretty good.
Jeff Stockamp | TrustRadius Reviewer

SD-WAN Concierge

The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.
Anonymous | TrustRadius Reviewer

Pros

Aryaka SmartConnect

  • Relatively easily to implement
Jeff Stockamp | TrustRadius Reviewer

SD-WAN Concierge

  • Failover is easy, no single point of failure, provided you have the bandwidth.
Anonymous | TrustRadius Reviewer

Cons

Aryaka SmartConnect

  • Support is very inconsistent, no real trouble-ticketing system when you have issues
  • Very expensive for what you get
  • Not much advance notification for maintenance events
  • Unclear if Aryaka connectivity into China meets Chinese M.I.I.T. laws
Jeff Stockamp | TrustRadius Reviewer

SD-WAN Concierge

  • While the product may work decently once implemented, Windstream is a constant roadblock.
  • Trouble issues need to be escalated before people will bother to work on them.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Aryaka SmartConnect

We didn't really evaluate many other SDWAN providers as very few operate inside of China. Our alternative was to build VPN connectivity ourselves.
Jeff Stockamp | TrustRadius Reviewer

SD-WAN Concierge

No answers on this topic

Return on Investment

Aryaka SmartConnect

  • Enabled us to deploy infrastructure into new regions quickly
  • Cost of Aryaka connections (especially in China) is excessive
Jeff Stockamp | TrustRadius Reviewer

SD-WAN Concierge

  • One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
  • We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.
Anonymous | TrustRadius Reviewer

Pricing Details

Aryaka SmartConnect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SD-WAN Concierge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison