What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.8 out of 100
Based on 3 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 1 out of 100
Based on 1 reviews and ratings
Attribute Ratings
- Aryaka SmartConnect is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

3.0
Aryaka SmartConnect
30%
1 Rating
1.0
SD-WAN Concierge
10%
1 Rating
Likelihood to Recommend
Aryaka SmartConnect
It integrates nicely with AWS (in regions other than China). The provisioning support is pretty good.
Principal Architect
SAP ConcurInformation Technology and Services, 1001-5000 employees
SD-WAN Concierge
The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.

Verified User
Professional in Information Technology
Logistics and Supply Chain Company, 1001-5000 employeesPros
Aryaka SmartConnect
- Relatively easily to implement
Principal Architect
SAP ConcurInformation Technology and Services, 1001-5000 employees
SD-WAN Concierge
- Failover is easy, no single point of failure, provided you have the bandwidth.

Verified User
Professional in Information Technology
Logistics and Supply Chain Company, 1001-5000 employeesCons
Aryaka SmartConnect
- Support is very inconsistent, no real trouble-ticketing system when you have issues
- Very expensive for what you get
- Not much advance notification for maintenance events
- Unclear if Aryaka connectivity into China meets Chinese M.I.I.T. laws
Principal Architect
SAP ConcurInformation Technology and Services, 1001-5000 employees
SD-WAN Concierge
- While the product may work decently once implemented, Windstream is a constant roadblock.
- Trouble issues need to be escalated before people will bother to work on them.

Verified User
Professional in Information Technology
Logistics and Supply Chain Company, 1001-5000 employeesPricing Details
Aryaka SmartConnect
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SD-WAN Concierge
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
Aryaka SmartConnect
We didn't really evaluate many other SDWAN providers as very few operate inside of China. Our alternative was to build VPN connectivity ourselves.
Principal Architect
SAP ConcurInformation Technology and Services, 1001-5000 employees
SD-WAN Concierge
No answers on this topic
Return on Investment
Aryaka SmartConnect
- Enabled us to deploy infrastructure into new regions quickly
- Cost of Aryaka connections (especially in China) is excessive
Principal Architect
SAP ConcurInformation Technology and Services, 1001-5000 employees
SD-WAN Concierge
- One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
- We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.

Verified User
Professional in Information Technology
Logistics and Supply Chain Company, 1001-5000 employees