Aryaka SmartConnect vs SD-WAN Concierge

• Relatively easily to implement

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• Failover is easy, no single point of failure, provided you have the bandwidth.

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• Support is very inconsistent, no real trouble-ticketing system when you have issues
• Very expensive for what you get
• Not much advance notification for maintenance events
• Unclear if Aryaka connectivity into China meets Chinese M.I.I.T. laws

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• While the product may work decently once implemented, Windstream is a constant roadblock.
• Trouble issues need to be escalated before people will bother to work on them.

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• Enabled us to deploy infrastructure into new regions quickly
• Cost of Aryaka connections (especially in China) is excessive

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• One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
• We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.

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