What users are saying about
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1410 Ratings
6 Ratings

Asana

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1410 Ratings
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Score 8.4 out of 100
6 Ratings
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Score 6 out of 100

Likelihood to Recommend

Asana

Asana is great for organization across a team or across a project since its UI is much better and easier to use than more complicated project planning interfaces and project management software. It’s less well suited to manage projects across an organization since it doesn’t handle budgets or integrate with things like Microsoft project as well so it’s strength are more towards project vs portfolio management.
Anonymous | TrustRadius Reviewer

Axios Assyst

I would suggest that in this product class, you get what you pay for. Although it is was sold as SAAS with a nearly 'plug and play' implementation, at least one full time highly trained admin is needed for ongoing support. I would advise a team implementation strategy.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Asana
7.8
Axios Assyst
Task Management
Asana
9.1
Axios Assyst
Resource Management
Asana
7.7
Axios Assyst
Gantt Charts
Asana
8.2
Axios Assyst
Scheduling
Asana
8.0
Axios Assyst
Workflow Automation
Asana
7.9
Axios Assyst
Team Collaboration
Asana
8.6
Axios Assyst
Support for Agile Methodology
Asana
8.5
Axios Assyst
Support for Waterfall Methodology
Asana
8.5
Axios Assyst
Document Management
Asana
6.9
Axios Assyst
Email integration
Asana
7.2
Axios Assyst
Mobile Access
Asana
8.2
Axios Assyst
Timesheet Tracking
Asana
6.1
Axios Assyst
Change request and Case Management
Asana
8.4
Axios Assyst
Budget and Expense Management
Asana
6.5
Axios Assyst

Professional Services Automation

Asana
6.9
Axios Assyst
Project & financial reporting
Asana
5.5
Axios Assyst
Integration with accounting software
Asana
8.3
Axios Assyst

Incident and problem management

Asana
Axios Assyst
8.9
Organize and prioritize service tickets
Asana
Axios Assyst
10.0
Expert directory
Asana
Axios Assyst
9.0
Service restoration
Asana
Axios Assyst
9.0
Self-service tools
Asana
Axios Assyst
9.0
Subscription-based notifications
Asana
Axios Assyst
9.0
ITSM collaboration and documentation
Asana
Axios Assyst
9.0
ITSM reports and dashboards
Asana
Axios Assyst
7.0

ITSM asset management

Asana
Axios Assyst
9.0
Configuration mangement
Asana
Axios Assyst
10.0
Asset management dashboard
Asana
Axios Assyst
9.0
Policy and contract enforcement
Asana
Axios Assyst
8.0

Change management

Asana
Axios Assyst
8.7
Change requests repository
Asana
Axios Assyst
10.0
Change calendar
Asana
Axios Assyst
7.0
Service-level management
Asana
Axios Assyst
9.0

Pros

Asana

  • Task Management - Being able to assign resources and time lines to specific activities
  • Project Management - Being able to plan, execute and track project process using this tool
  • Customizability - Being able to customize a solution that meets your needs or activity.
Norman Hazlewood | TrustRadius Reviewer

Axios Assyst

  • IT Asset Management and IT Service Management in one product
  • ITIL framework
  • Highly customisable service catalogue and processes
  • Mature mobility product
Anonymous | TrustRadius Reviewer

Cons

Asana

  • I think there could be improved clarity around the different levels of Asana. For example, the resources available to paid accounts are not visible from the more basic accounts, so you're not aware that there are expanded options until you look in their knowledge base and see that they have additional features.
  • Exporting projects - you can export a project into a csv, but it isn't pretty. This can be challenging if you'd like to have an archived project folder for open records requests.
Anonymous | TrustRadius Reviewer

Axios Assyst

  • Service requests, incident, problem, and change management
  • Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base.
  • Axios help desk does is not knowledgable and does not follow up on reported incidents
  • Training is incomplete - no real resources available except billable by the hour.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Asana

Asana 9.5
Based on 35 answers
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
page V | TrustRadius Reviewer

Axios Assyst

Axios Assyst 10.0
Based on 1 answer
At this point, we are stuck with it. We can't afford a change at this point.
Anonymous | TrustRadius Reviewer

Usability

Asana

Asana 9.0
Based on 24 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Anonymous | TrustRadius Reviewer

Axios Assyst

No score
No answers yet
No answers on this topic

Reliability and Availability

Asana

Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Ronen Soreq | TrustRadius Reviewer

Axios Assyst

No score
No answers yet
No answers on this topic

Support Rating

Asana

Asana 7.8
Based on 94 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Adam Lumley | TrustRadius Reviewer

Axios Assyst

No score
No answers yet
No answers on this topic

Alternatives Considered

Asana

I like Nifty as this has time sheets, however we preferred the clean interface of Asana. Nifty was a bit overwhelming when we tried it. Their app on Android wasn't anywhere near as mature as Asana's app.Plutio is great and has many features, but we preferred the look of Asana.
John Crumpton | TrustRadius Reviewer

Axios Assyst

Axios assyst outperforms JIRA in every aspect, JIRA is a good job system but when it comes to complex processes and configuration management then JIRA is simply not the right system.
Anonymous | TrustRadius Reviewer

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq | TrustRadius Reviewer

Axios Assyst

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • Asana helps improve productivity in the workspace by ensuring all team members know what projects/tasks they need to get done and by when.
  • Asana helps team members stay focused on what needs to get done and allows cross collaboration between departments which greatly increases overall company productivity by not having to wait around for email responses.
  • Asana is a good tool for project management and is easy to use, making it accessible for the whole company to use.
Anonymous | TrustRadius Reviewer

Axios Assyst

  • Replacement of 3 systems with Axios assyst
  • Integration with other enterprise systems
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* per user per month

Asana Editions & Modules

Edition
Premium$13.491
Business$30.491
  1. Per Month
Additional Pricing Details

Axios Assyst

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Axios Assyst Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Asana
8.4
Axios Assyst
9.0

Likelihood to Renew

Asana
9.5
Axios Assyst
10.0

Usability

Asana
9.0
Axios Assyst

Reliability and Availability

Asana
8.4
Axios Assyst

Support Rating

Asana
7.8
Axios Assyst

Scalability

Asana
8.2
Axios Assyst

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