Likelihood to Recommend Asana fixed team issues like project transparency and communication, improved team performance, and enhanced office and mobile productivity. Upper management can solve project management issues quickly, and new hires can use the tool immediately. Asana's surveys simplify research and data collection. Its free trial, free plan, or paid SaaS subscription gives small and large teams the tools and centralized console to work through project tasks efficiently. Due to its complexity, Asana can be overwhelming at first.
Read full review I would suggest that in this product class, you get what you pay for. Although it is was sold as SAAS with a nearly 'plug and play' implementation, at least one full time highly trained admin is needed for ongoing support. I would advise a team implementation strategy.
Read full review Pros Through it, we were able to communicate and cooperate with the rest of the team to complete the work in the required manner and at the appropriate time. Available for free on Android and iPhone. Asana has a simple and easy user interface Read full review IT Asset Management and IT Service Management in one product ITIL framework Highly customisable service catalogue and processes Mature mobility product Read full review Cons Asana is not really a project management tool, it is good for simple projects only UI has some glitches (doesn't save preferences, etc.) Integration with other tools (Office 365, MS Project) No reminders if the working period you entered is on holidays Read full review Service requests, incident, problem, and change management Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base. Axios help desk does is not knowledgable and does not follow up on reported incidents Training is incomplete - no real resources available except billable by the hour. Read full review Likelihood to Renew Mobile + Desktop capabilities - Able to use it anywhere, anytime. Task management - Easy to view projects and their progress. Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis. Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion. Clear communication - It's visually documented who is doing what at what time so that the whole project gets done. page V CEO (Chief Executive Officer)
Read full review At this point, we are stuck with it. We can't afford a change at this point.
Read full review Usability It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example,
JIRA , I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Read full review Reliability and Availability Working with Asana on a daily basis
Read full review Support Rating I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Read full review Alternatives Considered I like how extensive the capabilities are for Asana. With other softwares it seems there are many things lacking. I feel like Asana is also a very user friendly platform and aesthetically pleasing which is important in a modern office. We have many young people entering our workspace and it is important to have software that is ahead of the times in functionality and efficiency.
Read full review Axios assyst outperforms
JIRA in every aspect,
JIRA is a good job system but when it comes to complex processes and configuration management then
JIRA is simply not the right system.
Read full review Scalability I used this tool on a daily basis at work and it runs as a solid rock
Read full review Return on Investment Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines. Easy to use - I can make the most of my time to get up (and stay) up and running. Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving. Read full review Replacement of 3 systems with Axios assyst Integration with other enterprise systems Read full review ScreenShots