What users are saying about
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Top Rated
2030 Ratings
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Top Rated
453 Ratings

Asana

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Top Rated
2030 Ratings
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Score 8.5 out of 100

Cisco Jabber

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Top Rated
453 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

  • Asana ranks higher in 1 feature set: Project Management

Project Management

7.8

Asana

78%
6.5

Cisco Jabber

65%
Asana ranks higher in 14/16 features

Task Management

8.8
88%
158 Ratings
7.3
73%
73 Ratings

Resource Management

7.4
74%
132 Ratings
N/A
0 Ratings

Gantt Charts

7.9
79%
44 Ratings
5.7
57%
10 Ratings

Scheduling

7.9
79%
144 Ratings
6.9
69%
82 Ratings

Workflow Automation

7.8
78%
114 Ratings
6.0
60%
17 Ratings

Team Collaboration

8.5
85%
157 Ratings
N/A
0 Ratings

Support for Agile Methodology

8.5
85%
7 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

8.5
85%
7 Ratings
N/A
0 Ratings

Document Management

7.0
70%
133 Ratings
N/A
0 Ratings

Email integration

7.1
71%
127 Ratings
N/A
0 Ratings

Mobile Access

8.3
83%
130 Ratings
8.1
81%
125 Ratings

Timesheet Tracking

6.1
61%
6 Ratings
N/A
0 Ratings

Change request and Case Management

8.4
84%
4 Ratings
N/A
0 Ratings

Budget and Expense Management

6.7
67%
61 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
7.3
73%
114 Ratings

Visual planning tools

N/A
0 Ratings
4.1
41%
17 Ratings

Professional Services Automation

6.8

Asana

68%

Cisco Jabber

Feature Set Not Supported
N/A
Asana ranks higher in 2/2 features

Project & financial reporting

5.5
55%
1 Rating
N/A
0 Ratings

Integration with accounting software

8.2
82%
35 Ratings
N/A
0 Ratings

Communication

Asana

Feature Set Not Supported
N/A
6.1

Cisco Jabber

61%
Cisco Jabber ranks higher in 8/8 features

Chat

N/A
0 Ratings
8.8
88%
154 Ratings

Notifications

N/A
0 Ratings
8.4
84%
154 Ratings

Discussions

N/A
0 Ratings
7.7
77%
132 Ratings

Surveys

N/A
0 Ratings
4.9
49%
15 Ratings

Internal knowledgebase

N/A
0 Ratings
5.3
53%
20 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
4.0
40%
12 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
2.0
20%
12 Ratings

Integrates with Outlook

N/A
0 Ratings
7.9
79%
58 Ratings

File Sharing & Management

Asana

Feature Set Not Supported
N/A
6.7

Cisco Jabber

67%
Cisco Jabber ranks higher in 8/8 features

Versioning

N/A
0 Ratings
7.6
76%
72 Ratings

Video files

N/A
0 Ratings
7.0
70%
105 Ratings

Audio files

N/A
0 Ratings
7.6
76%
110 Ratings

Document collaboration

N/A
0 Ratings
7.4
74%
90 Ratings

Access control

N/A
0 Ratings
6.8
68%
31 Ratings

Advanced security features

N/A
0 Ratings
6.7
67%
33 Ratings

Integrates with Google Drive

N/A
0 Ratings
5.0
50%
10 Ratings

Device sync

N/A
0 Ratings
5.7
57%
22 Ratings

Attribute Ratings

  • Asana is rated higher in 1 area: Likelihood to Renew
  • Cisco Jabber is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Asana and Cisco Jabber are tied in 1 area: Usability

Likelihood to Recommend

8.0

Asana

80%
189 Ratings
8.1

Cisco Jabber

81%
162 Ratings

Likelihood to Renew

9.6

Asana

96%
35 Ratings
5.6

Cisco Jabber

56%
6 Ratings

Usability

9.0

Asana

90%
22 Ratings
9.0

Cisco Jabber

90%
8 Ratings

Availability

8.4

Asana

84%
4 Ratings

Cisco Jabber

N/A
0 Ratings

Support Rating

5.9

Asana

59%
81 Ratings
7.9

Cisco Jabber

79%
24 Ratings

Product Scalability

8.2

Asana

82%
1 Rating

Cisco Jabber

N/A
0 Ratings

Likelihood to Recommend

Asana

My experience in Asana is more than two years, and I really enjoyed the experience and working with my teams, as Asana provides effective communication between us and spread the fun, enthusiasm, and achievement in work faster, as I used conversations to inform the team what I want, follow up, comment on the tasks and inform them that the work is finished.
Ammar Aboalrub | TrustRadius Reviewer

Cisco Jabber

I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Mohammad Mashmoushi | TrustRadius Reviewer

Pros

Asana

  • Easy to use by any user (good UX and no installation needed)
  • Easy to create a simple project, add tasks and sub tasks.
  • Different display options, according to the project/tasks type
  • Works great using a web browser, you don't have to install the application
Anonymous | TrustRadius Reviewer

Cisco Jabber

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Anonymous | TrustRadius Reviewer

Cons

Asana

  • Some users might find the user interface a bit dull and un inspired
  • We found the way to use multiple workspaces a bit confusing
  • It takes quite a bit of planning to build a well organized workspace in order not to have way too many projects and tasks all over the place
Louis Schietekat | TrustRadius Reviewer

Cisco Jabber

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
ozan guner | TrustRadius Reviewer

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10

Starting Price

$50 per month

Asana Editions & Modules

Edition
Premium$13.491
Business$30.491
  1. per month
Additional Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Likelihood to Renew

Asana

Asana 9.6
Based on 35 answers
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
page V | TrustRadius Reviewer

Cisco Jabber

Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Siddharth Goyal | TrustRadius Reviewer

Usability

Asana

Asana 9.0
Based on 22 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Anonymous | TrustRadius Reviewer

Cisco Jabber

Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Reliability and Availability

Asana

Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Ronen Soreq | TrustRadius Reviewer

Cisco Jabber

No score
No answers yet
No answers on this topic

Support Rating

Asana

Asana 5.9
Based on 81 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Adam Lumley | TrustRadius Reviewer

Cisco Jabber

Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Alternatives Considered

Asana

I like how extensive the capabilities are for Asana. With other softwares it seems there are many things lacking. I feel like Asana is also a very user friendly platform and aesthetically pleasing which is important in a modern office. We have many young people entering our workspace and it is important to have software that is ahead of the times in functionality and efficiency.
Chantelle Chase | TrustRadius Reviewer

Cisco Jabber

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Jian Groenewald | TrustRadius Reviewer

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq | TrustRadius Reviewer

Cisco Jabber

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
  • Easy to use - I can make the most of my time to get up (and stay) up and running.
  • Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
Kristi Porter | TrustRadius Reviewer

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

Screenshots

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