What users are saying about
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1393 Ratings

Asana

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1393 Ratings
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Score 8.4 out of 100
15 Ratings
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Score 9 out of 100

Likelihood to Recommend

Asana

Asana has helped us stay on track from briefing with marketing partners to planning with media partners then continuing the process of kicking off creative, working through creative and finalizing approvals to then finish and send to the activation team. It's a one stop shop for our project needs. Much like with any tool, getting users to adopt it and update can be a challenge but Asana makes it easy to assign tasks to keep folks in line.
Anonymous | TrustRadius Reviewer

Contactually, by Compass

Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Barbara Carneiro | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Asana
7.8
Contactually, by Compass
Task Management
Asana
9.1
Contactually, by Compass
Resource Management
Asana
7.6
Contactually, by Compass
Gantt Charts
Asana
8.1
Contactually, by Compass
Scheduling
Asana
8.1
Contactually, by Compass
Workflow Automation
Asana
7.9
Contactually, by Compass
Team Collaboration
Asana
8.7
Contactually, by Compass
Support for Agile Methodology
Asana
8.5
Contactually, by Compass
Support for Waterfall Methodology
Asana
8.5
Contactually, by Compass
Document Management
Asana
6.9
Contactually, by Compass
Email integration
Asana
7.1
Contactually, by Compass
Mobile Access
Asana
8.3
Contactually, by Compass
Timesheet Tracking
Asana
6.1
Contactually, by Compass
Change request and Case Management
Asana
8.4
Contactually, by Compass
Budget and Expense Management
Asana
6.7
Contactually, by Compass

Professional Services Automation

Asana
6.9
Contactually, by Compass
Project & financial reporting
Asana
5.5
Contactually, by Compass
Integration with accounting software
Asana
8.3
Contactually, by Compass

Sales Force Automation

Asana
Contactually, by Compass
8.8
Customer data management / contact management
Asana
Contactually, by Compass
9.8
Workflow management
Asana
Contactually, by Compass
9.6
Territory management
Asana
Contactually, by Compass
8.9
Opportunity management
Asana
Contactually, by Compass
9.4
Integration with email client (e.g., Outlook or Gmail)
Asana
Contactually, by Compass
9.8
Contract management
Asana
Contactually, by Compass
6.0
Quote & order management
Asana
Contactually, by Compass
6.0
Interaction tracking
Asana
Contactually, by Compass
9.8
Channel / partner relationship management
Asana
Contactually, by Compass
9.8

Customer Service & Support

Asana
Contactually, by Compass
9.1
Case management
Asana
Contactually, by Compass
9.7
Call center management
Asana
Contactually, by Compass
8.0
Help desk management
Asana
Contactually, by Compass
9.7

Marketing Automation

Asana
Contactually, by Compass
9.7
Lead management
Asana
Contactually, by Compass
9.8
Email marketing
Asana
Contactually, by Compass
9.6

CRM Project Management

Asana
Contactually, by Compass
6.3
Task management
Asana
Contactually, by Compass
7.0
Billing and invoicing management
Asana
Contactually, by Compass
5.0
Reporting
Asana
Contactually, by Compass
7.0

CRM Reporting & Analytics

Asana
Contactually, by Compass
7.0
Forecasting
Asana
Contactually, by Compass
7.0
Pipeline visualization
Asana
Contactually, by Compass
7.0
Customizable reports
Asana
Contactually, by Compass
7.0

Customization

Asana
Contactually, by Compass
7.0
Custom fields
Asana
Contactually, by Compass
7.0
Custom objects
Asana
Contactually, by Compass
7.0
Scripting environment
Asana
Contactually, by Compass
7.0
API for custom integration
Asana
Contactually, by Compass
7.0

Security

Asana
Contactually, by Compass
7.5
Single sign-on capability
Asana
Contactually, by Compass
9.0
Role-based user permissions
Asana
Contactually, by Compass
6.0

Social CRM

Asana
Contactually, by Compass
8.4
Social data
Asana
Contactually, by Compass
9.9
Social engagement
Asana
Contactually, by Compass
7.0

Integrations with 3rd-party Software

Asana
Contactually, by Compass
9.9
Marketing automation
Asana
Contactually, by Compass
9.9

Platform

Asana
Contactually, by Compass
9.4
Mobile access
Asana
Contactually, by Compass
9.4

Pros

Asana

  • Task Management - Being able to assign resources and time lines to specific activities
  • Project Management - Being able to plan, execute and track project process using this tool
  • Customizability - Being able to customize a solution that meets your needs or activity.
Norman Hazlewood | TrustRadius Reviewer

Contactually, by Compass

  • The get connected prompts is a very useful feature.
  • Good data consolidation picked up from a variety of sources.
  • Once added, the contact profiles are updated regularly with how the contacts' LinkedIn profile would change.
Anonymous | TrustRadius Reviewer

Cons

Asana

  • I think there could be improved clarity around the different levels of Asana. For example, the resources available to paid accounts are not visible from the more basic accounts, so you're not aware that there are expanded options until you look in their knowledge base and see that they have additional features.
  • Exporting projects - you can export a project into a csv, but it isn't pretty. This can be challenging if you'd like to have an archived project folder for open records requests.
Anonymous | TrustRadius Reviewer

Contactually, by Compass

  • Pipeline functions. It's pretty bare minimum right now.
  • Capturing text and phone calls outside the app. It's hard to remember to initiate both from the app.
  • Calendar function. You should be able to edit the calendar in Contactually and it would sync with your Google calendar.
Leilani Chin | TrustRadius Reviewer

Likelihood to Renew

Asana

Asana 9.5
Based on 35 answers
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
page V | TrustRadius Reviewer

Contactually, by Compass

Contactually, by Compass 1.0
Based on 1 answer
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Anonymous | TrustRadius Reviewer

Usability

Asana

Asana 9.0
Based on 24 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Anonymous | TrustRadius Reviewer

Contactually, by Compass

Contactually, by Compass 7.0
Based on 1 answer
Easy to use, does not require a strong technical background at all.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Asana

Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Ronen Soreq | TrustRadius Reviewer

Contactually, by Compass

No score
No answers yet
No answers on this topic

Support Rating

Asana

Asana 7.8
Based on 94 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Adam Lumley | TrustRadius Reviewer

Contactually, by Compass

No score
No answers yet
No answers on this topic

Alternatives Considered

Asana

We selected ASANA based on the feature set, and ease of rollout. monday.com had very good workflow automation but we found that ASANA was quicker and easier for staff to build a task eco-system that worked for them.
Zoho Projects was a very strong contender but was much more expensive and so ASANA was the more effective choice across the board.
Anonymous | TrustRadius Reviewer

Contactually, by Compass

It seemed to have everything that I wanted and wasn't too expensive.
Leilani Chin | TrustRadius Reviewer

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq | TrustRadius Reviewer

Contactually, by Compass

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • Asana helps improve productivity in the workspace by ensuring all team members know what projects/tasks they need to get done and by when.
  • Asana helps team members stay focused on what needs to get done and allows cross collaboration between departments which greatly increases overall company productivity by not having to wait around for email responses.
  • Asana is a good tool for project management and is easy to use, making it accessible for the whole company to use.
Anonymous | TrustRadius Reviewer

Contactually, by Compass

  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Sabrina Marshall-Wojtewicz | TrustRadius Reviewer

Screenshots

Contactually, by Compass

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* per user per month

Asana Editions & Modules

Edition
Premium$13.491
Business$30.491
  1. Per Month
Additional Pricing Details

Contactually, by Compass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Contactually, by Compass Editions & Modules

Edition
Professional$69.001
Accelerator$119.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Asana
8.4
Contactually, by Compass
9.0

Likelihood to Renew

Asana
9.5
Contactually, by Compass
1.0

Usability

Asana
9.0
Contactually, by Compass
7.0

Reliability and Availability

Asana
8.4
Contactually, by Compass

Support Rating

Asana
7.8
Contactually, by Compass

Scalability

Asana
8.2
Contactually, by Compass

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