What users are saying about

Asana

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Top Rated
808 Ratings

Asana

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Top Rated
808 Ratings
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Score 8.3 out of 101
16 Ratings
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Score 7.5 out of 101

Add comparison

Likelihood to Recommend

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Kirk Brote profile photo

FinancialForce PSA

PSA is great at capturing all the data you would need to accurately track and report on consulting projects. It captures project financials, calculates projected GM%, and (among others) allows for hourly tracking of employees, which breaks it up between billable and non-billable for utilization tracking to accurately understand costs. However, the user interface is tough to learn, and the stability of the data reporting functions is questionable. This tool would be great for smaller consulting shops that fit the standard contracting mold. If your business is fairly straightforward without a lot of shades of gray, you shouldn't have much trouble with the tool. However, if your business practices have a lot of exceptions based on clients, then you'll have a tall administrative task on your hands.
No photo available

Feature Rating Comparison

Project Management

Asana
7.7
FinancialForce PSA
7.3
Task Management
Asana
9.1
FinancialForce PSA
8.3
Resource Management
Asana
7.8
FinancialForce PSA
8.4
Gantt Charts
Asana
6.5
FinancialForce PSA
7.5
Scheduling
Asana
8.6
FinancialForce PSA
7.9
Workflow Automation
Asana
7.6
FinancialForce PSA
6.2
Team Collaboration
Asana
9.0
FinancialForce PSA
6.0
Support for Agile Methodology
Asana
8.5
FinancialForce PSA
7.2
Support for Waterfall Methodology
Asana
8.5
FinancialForce PSA
8.0
Document Management
Asana
7.0
FinancialForce PSA
6.6
Email integration
Asana
7.1
FinancialForce PSA
5.4
Mobile Access
Asana
7.7
FinancialForce PSA
6.4
Timesheet Tracking
Asana
6.1
FinancialForce PSA
8.6
Change request and Case Management
Asana
8.4
FinancialForce PSA
7.0
Budget and Expense Management
Asana
6.7
FinancialForce PSA
8.3

Professional Services Automation

Asana
6.2
FinancialForce PSA
7.2
Project & financial reporting
Asana
5.5
FinancialForce PSA
8.0
Integration with accounting software
Asana
7.0
FinancialForce PSA
8.7
Quotes/estimates
Asana
FinancialForce PSA
4.4
Invoicing
Asana
FinancialForce PSA
7.5

Pros

  • Fast: Unlike other PM platforms I've used, Asana is very fast. In fact, it's so fast that when you leave a comment on a task, anyone else looking at that task at the same time will actually see updates as you type. You can easily move tasks into different projects by dragging and dropping. There is no lag time between opening new projects and tasks. Everything seems to load instantaneously.
  • Intuitive: Asana doesn't have a steep learning curve. The default view is list-based. Your team will have no problem learning how to add new tasks, use the WYSIWYG editor, or assign tasks. Use familiar commands like "@" to tag a follower on a task.
  • Keyboard shortcuts: The keyboard shortcuts are incredibly helpful. Simply press enter to enter a new task, tab+backspace to delete, use familiar copy/paste and undo commands, and much more. PMs with a lot to juggle will appreciate the shortcuts.
  • My Tasks: The "my tasks" view provides a single, centralized location for you to see everything on your plate. Use section headings and drag and drop tasks to re-order. I use this to prioritize my week. It helps me focus on what's really important.
  • Searchability: The search in Asana is intuitive. Our task backlog dates back three years, and I can still almost always find what I'm looking for via a simple keyword search. Projects are archived, not deleted, so I always feel like my historical information is safe.
  • Flexibility: Projects can be set up as a waterfall/list view or as kanban. This product should work well for teams with different styles.
  • Integrations: Asana integrates with everything. There's a great Slack integration, but my favorite is the Instagantt integration. Using Instagantt in tandem with asana is a super easy way to create attractive digital project calendars.
Elizabeth Remaklus profile photo
  • Simplicity. I never felt like the system was too complicated to figure out, even as I was just starting out using it.
  • Efficient. I like how easy is it to get through the entire process and see all of the data in an easy to read manner. It's good for the company to be able to organize its expense data using the product.
  • Fast. I was able to complete my expense reports fast and pain-free.
Andrew Mishler profile photo

Cons

  • It's not that easy to change or update the name of the title. You need to click the arrow down button beside the title to edit. I believe it should be easier like just click on the current title and change it.
  • I would like Asana to put a feature like Facebook and LinkedIn where you know who's online and who's not online. Because if the person-in-charge is online you can communicate with him real time rather than waiting for him to respond later on.
  • I would be glad too if they add a voice call or video call feature so that if you have concerns and the person you would like to talk to is online you can speak with him right away. Some comments or revisions just needs to be explained through a call to eliminate misunderstandings.
Brent Lionel Mausisa profile photo
  • The system can sometimes switch your currency without you intentionally inputting the command to do it. That should be fixed.
  • I don't believe there is a built-in functionality for combining receipts. That would be nice to have it, if it doesn't already exist.
Andrew Mishler profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
Big fan of Asana. There are many free tools out there so difficult to take on more cost when we have free tools we can use
Ian Mortimer profile photo
FinancialForce PSA9.0
Based on 3 answers
We would renew but have been acquired and our parent company will drive the decisions around PSA systems
No photo available

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
FinancialForce PSA8.0
Based on 2 answers
From my standpoint, FinancialForce PSA is relatively easy to use. As a System Administrator, I am able to maneuver around the software with ease. As a user of FinancialForce PSA, I am able to input my timecards and expense reports without any issues. I have received very positive and very negative feedback about using FinancialForce PSA, however, from users in other functional roles in my organization.
Luke Fitzwater profile photo

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
FinancialForce PSA9.0
Based on 1 answer
We have maybe had 1-2 outages over 3 years.
No photo available

Performance

No score
No answers yet
No answers on this topic
FinancialForce PSA7.0
Based on 1 answer
Most of the time it is fine. There are peak periods of usage where performance noticably slows down (i.e., Monday mornings when time is due and many reports are being run)
No photo available

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
FinancialForce PSA9.0
Based on 3 answers
Pure customer support is fine and we have not needed much of it that I am aware of.
No photo available

In-Person Training

No answers on this topic
It was fine.
No photo available

Implementation

No score
No answers yet
No answers on this topic
FinancialForce PSA8.0
Based on 1 answer
Appirio did a good job, however, the user team didn’t know enough to make all the right configuration/customization choices. The team focused too much on replicating existing processes vs. reengineering them. In hindsight we should have had deep dive reviews at key milestones and enforced more focus on how the software would operate. We didn’t have access to true best practices expertise. In hindsight, a consultant from the outside would have been helpful to drive this.
No photo available

Alternatives Considered

We had used Mavenlink in other departments but for the Design, Product Development and R&D teams, Asana made much more sense and we have not regretted the switch for them. The organization is key when forming ideas and doing a bunch of research, it is difficult to keep all of these things organized. This was our main goal when we chose Asana, we had heard good things and wanted those benefits for our team.
No photo available
Pre built integration to Salesforce and ability to scale was important to us. We found others had far less integration to Salesforce (one competitor showed us a one button batch record transfer and called it an integration). We also think the mobile capabilities compared to NetSuite's system was far superior because Fin Force leverages Salesforce's 1 App
Mike Jortberg profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • The best tool I have used for project management
  • ROI hit in few months, Productivity alot increased
Jestin Sebastian profile photo
  • Reduced time to staff
  • Increased executive visibility to bench
  • Increased our visibility to more accurate customer needs and therefore our hiring demand
Mike Jortberg profile photo

Screenshots

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.

FinancialForce PSA

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details