What users are saying about

Asana

Top Rated
737 Ratings

Fuze

88 Ratings

Asana

Top Rated
737 Ratings
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Score 8.2 out of 101

Fuze

88 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101

Add comparison

Likelihood to Recommend

Asana

I can not be happier. My team was using Basecamp but we outgrew it. We moved to Teamwork and clients stopped using it and so did my team. We were in Teamwork for just a month and decided we needed something better. We then found Asana and it has been a breeze since. My team was far happier and ready to use it and my clients started interacting with it again. It is simple to use, yet very powerful
Barbara Carneiro profile photo

Fuze

Fuze would be my go-to tool for any business, whether 5 employees or 50,000 employees. They unite all your users on a common communication platform that has chat, voice, and video, desktop sharing, voicemail, call flow features, advanced call routing, queueing, and distribution. Fuze is really the choice I'd recommend for anyone.
D. SKye Hodges profile photo

Feature Rating Comparison

Project Management

Asana
7.8
Fuze
Task Management
Asana
9.0
Fuze
Resource Management
Asana
8.3
Fuze
Gantt Charts
Asana
6.5
Fuze
Scheduling
Asana
8.6
Fuze
Workflow Automation
Asana
7.5
Fuze
Team Collaboration
Asana
8.8
Fuze
Support for Agile Methodology
Asana
8.5
Fuze
Support for Waterfall Methodology
Asana
8.5
Fuze
Document Management
Asana
6.7
Fuze
Email integration
Asana
6.9
Fuze
Mobile Access
Asana
8.0
Fuze
Timesheet Tracking
Asana
6.1
Fuze
Change request and Case Management
Asana
8.4
Fuze
Budget and Expense Management
Asana
7.1
Fuze

Professional Services Automation

Asana
6.2
Fuze
Project & financial reporting
Asana
5.5
Fuze
Integration with accounting software
Asana
6.8
Fuze

Cloud PBX

Asana
Fuze
6.9
Hosted PBX
Asana
Fuze
7.4
Multi-level Interactive Voice Response (IVR)
Asana
Fuze
7.5
User templates
Asana
Fuze
6.2
Call reports
Asana
Fuze
6.6
Directory of employee names
Asana
Fuze
7.0

Call Management

Asana
Fuze
7.4
Answering rules
Asana
Fuze
7.2
Call recording
Asana
Fuze
7.8
Call park
Asana
Fuze
7.6
Message alerts
Asana
Fuze
6.9

VoIP system collaboration

Asana
Fuze
8.2
Video conferencing
Asana
Fuze
8.1
Audio conferencing
Asana
Fuze
8.3

Mobile apps

Asana
Fuze
7.5
Mobile app for iOS
Asana
Fuze
7.5
Mobile app for Android
Asana
Fuze
7.6

Pros

  • Asana allows you to organize your task through a list or through boards.
  • Asana has a great user interface so it's easy for you to locate the projects and the pieces of tasks under each project.
  • Asana's "My Tasks" feature allows you to see all the tasks assigned to you and you can re-arrange them according to priority level.
  • Asana allows me to attach files to each task which allows us to see the progress of the project. It allows you to comment on the current files and the owner of the task can revise it then according to your instructions.
Brent Lionel Mausisa profile photo
  • Handing off a call from wifi to the cellular voice/data seamlessly
  • Persistent chat across all your devices
  • Calling features across multiple desktops and mobile devices
  • Desktop Sharing and collaboration
D. SKye Hodges profile photo

Cons

  • I personally have not found anything that I would recommend at this time. However, I have noticed that the older generation of employees struggle with its style where the computer savvy and younger generation thrive. I have no idea how Asana could overcome that obstacle.
No photo available
  • Web UI needs to have the ability to make phone calls
  • We did a lot of number forwarding in our old platform, with Fuze sometimes this is cumbersome
  • Better support of SIP/ATA endpoints
D. SKye Hodges profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
Although we deprecated use previously due to issues of scale and also with our client's restrictions on third party software, we are looking at possible renewal given more recent updates for better integration with Google Enterprise Apps. At a basic level, for the individual projects that we used it for, Asana provided a clear & easy-to-access platform for what it's meant to accomplish. For our organization, though, it's also a matter of getting people to buy into keeping yet another tab / window in mind to check when they've already got at least three email accounts between our parent company and our internal / external emails.
No photo available
Fuze7.1
Based on 9 answers
Overall ease of use with the product. It helps of move quicker and more efficient all while providing us the necessary information that we need on the back end. A great product for any organization to adopt, especially if you have a sales department who are responsible for generating revenue. Highly recommend Fuze
No photo available

Usability

Asana6.0
Based on 5 answers
Lots of useful features, if you can learn how to use them and actually implement it across enough of the team to adapt it
No photo available
Fuze6.5
Based on 4 answers
If were just talking about using the system (Deskphone, app, desktop app) the system is fairly easy to use. As an administrator it can be much more difficult
Mikey Romero profile photo

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
Fuze9.1
Based on 1 answer
Because the people who designed Fuze were Data-center people, they thought of availability first, there really isn't any excuse for telephony downtime, and they certainly do well with this. There has never been a total outage, just a few features sometimes have been offline while Fuze moves the service to other servers, NEVER calling, sometimes chat or physical phones (which can be fixed by rebooting them). The uptime on the Fuze systems is basically: Always up, always available.
D. SKye Hodges profile photo

Performance

No score
No answers yet
No answers on this topic
Fuze9.1
Based on 1 answer
Since Fuze runs across multiple devices and platforms they really strived to make a lightweight interface that is optimized for phone calls, chat, and collaboration. The web client loads fast, the chat is always up-to-date, phone calls arrive on-time. The desktop client is the most feature rich and basically it just adds desktop sharing functionality as well as VoIP for calling, and the mobile client doesn't consume a lot of battery, and it stays running to get phone calls, chats, and can do meetings over Wifi, Cellular Data, or Cellular voice.
D. SKye Hodges profile photo

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
Fuze6.5
Based on 46 answers
Fuze support has been evolving, we were first able to reach an engineer that could solve the problem immediately, but that sometimes resulted in long hold times. Now they have all calls go to a group where they get answered almost immediately, that team opens the support ticket and most times tries to connect you with a live support engineer. I look forward to them continuing to evolve.
D. SKye Hodges profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Fuze9.1
Based on 1 answer
At many of our sites with more than 50 users, Fuze sent someone onsite to train. This worked surprisingly well, as the trainer allowed the users to set the pace and answered TONS of questions. Fuze has a very streamlined training process, their staff is very professional, very knowledgeable and very engaging.
D. SKye Hodges profile photo

Online Training

No score
No answers yet
No answers on this topic
Fuze9.1
Based on 1 answer
Fuze has vast amounts of training videos and guides on how to use its products and services. There are literally endless-hours of training and I often point end-users to a particular video which addresses the specific needs of the user, for example: how to check voicemail. Or, how to share your desktop, etc.
D. SKye Hodges profile photo

Implementation

No score
No answers yet
No answers on this topic
Fuze7.7
Based on 45 answers
Fuze is simple to download and install for either Windows or Mac. You can also use a web browser instead of installing the app if desired. This is quick and straightforward to do.
No photo available

Alternatives Considered

Trello is a very simple board based project management tool. It lacks clear display and organization. On the other hand, Asana provides a much better layout on all devices including mobile phones. It is cross platform and has much more advanced features than Trello. Asana is also better because of the comments, likes and inter-communication options.
No photo available
No photo available

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
Fuze9.1
Based on 1 answer
Fuze does have scalability limits but most of that is how many end-points they can put on a virtual PBX, or VCX as they call them, I THINK its limit is somewhere between 2,000 and 5,000, but we've not had issues with that because we have put users into various VCXs some by location, some by department or function. Either way, we have 7,000 currently deployed, and are going to end up with over 15,000 when we are done, Fuze is VERY scalable.
D. SKye Hodges profile photo

Return on Investment

  • Explored simplified project management tool for creatives
  • Improved turnaround time for a monthlong account wide update to existing email campaigns
  • Ensured timely completion of content and other marketing tasks (previous blog job)
No photo available
  • Much quicker dialing, many more outreach calls.
  • Great for working from home and using my computer and mobile device to make calls. Increases my work flexibility.
Will Sharry profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.

Asana More Information

Fuze

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Fuze More Information