Asana
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Top Rated
2026 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 2026 reviews and ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 10 reviews and ratings
Feature Set Ratings
Project Management

7.8
Asana
78%
Hiver
Feature Set Not Supported
N/A
Asana ranks higher in 14/14 features
Asana ranks higher in 14/14 features
Task Management

8.8
88%
158 Ratings
N/A
0 Ratings
Resource Management

7.4
74%
132 Ratings
N/A
0 Ratings
Gantt Charts

7.9
79%
44 Ratings
N/A
0 Ratings
Scheduling

7.9
79%
144 Ratings
N/A
0 Ratings
Workflow Automation

7.8
78%
114 Ratings
N/A
0 Ratings
Team Collaboration

8.5
85%
157 Ratings
N/A
0 Ratings
Support for Agile Methodology

8.5
85%
7 Ratings
N/A
0 Ratings
Support for Waterfall Methodology

8.5
85%
7 Ratings
N/A
0 Ratings
Document Management

7.0
70%
133 Ratings
N/A
0 Ratings
Email integration

7.1
71%
127 Ratings
N/A
0 Ratings
Mobile Access

8.3
83%
130 Ratings
N/A
0 Ratings
Timesheet Tracking

6.1
61%
6 Ratings
N/A
0 Ratings
Change request and Case Management

8.4
84%
4 Ratings
N/A
0 Ratings
Budget and Expense Management

6.7
67%
61 Ratings
N/A
0 Ratings
Professional Services Automation

6.8
Asana
68%
Hiver
Feature Set Not Supported
N/A
Asana ranks higher in 2/2 features
Asana ranks higher in 2/2 features
Project & financial reporting

5.5
55%
1 Rating
N/A
0 Ratings
Integration with accounting software

8.2
82%
35 Ratings
N/A
0 Ratings
Incident and problem management

Asana
Feature Set Not Supported
N/A
2.6
Hiver
26%
Hiver ranks higher in 3/3 features
Hiver ranks higher in 3/3 features
Organize and prioritize service tickets

N/A
0 Ratings
2.0
20%
3 Ratings
Ticket creation and submission

N/A
0 Ratings
2.9
29%
3 Ratings
Ticket response

N/A
0 Ratings
2.9
29%
3 Ratings
Multi-Channel Help

Asana
Feature Set Not Supported
N/A
3.8
Hiver
38%
Hiver ranks higher in 1/1 features
Hiver ranks higher in 1/1 features
Email support

N/A
0 Ratings
3.8
38%
3 Ratings
Attribute Ratings
- Asana is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

8.0
Asana
80%
189 Ratings
2.2
Hiver
22%
3 Ratings
Likelihood to Renew

9.6
Asana
96%
35 Ratings
Hiver
N/A
0 Ratings
Usability

9.0
Asana
90%
22 Ratings
3.0
Hiver
30%
1 Rating
Availability

8.4
Asana
84%
4 Ratings
Hiver
N/A
0 Ratings
Support Rating

5.9
Asana
59%
81 Ratings
4.0
Hiver
40%
1 Rating
Product Scalability

8.2
Asana
82%
1 Rating
Hiver
N/A
0 Ratings
Likelihood to Recommend
Asana
My experience in Asana is more than two years, and I really enjoyed the experience and working with my teams, as Asana provides effective communication between us and spread the fun, enthusiasm, and achievement in work faster, as I used conversations to inform the team what I want, follow up, comment on the tasks and inform them that the work is finished.
Freelancer
Self EmployedComputer Software, 1-10 employees
Hiver
Any work environment where more than one team member is able to address certain customer requests. We used to use Groups, but then it was confusing as to whether or not someone responded, and we needed more transparency between team members. Another example is a person emailing with a billing question. We used to reply and add the billing department's email address or forward the email to billing, but with Hiver, simply assigning it to the billing HIVER Inbox allows anyone to reply directly to the customer without the issue of either the customer or team member remembering to reply all or accidentally replying only to the team member forwarding the email.

Verified User
Professional in Professional Services
Financial Services Company, 11-50 employeesPros
Asana
- Easy to use by any user (good UX and no installation needed)
- Easy to create a simple project, add tasks and sub tasks.
- Different display options, according to the project/tasks type
- Works great using a web browser, you don't have to install the application

Verified User
Engineer in Other
Environmental Services Company, 11-50 employeesHiver
- It's easy to set up, and manage ongoing.
- The customer service and support is amazing- I get check ins, quick responses to enquiries and extras from time to time.
- It knows what it's doing- it's here to take the issue of gmail not being the best when it comes to shared inboxes and it has provided the perfect solution!
Managing Director
People Medical Consulting Pty LtdStaffing & Recruiting, 1-10 employees
Cons
Asana
- Some users might find the user interface a bit dull and un inspired
- We found the way to use multiple workspaces a bit confusing
- It takes quite a bit of planning to build a well organized workspace in order not to have way too many projects and tasks all over the place
Managing Director
IP BraaiLegal Services, 1-10 employees
Hiver
- There is currently no way to create a support ticket unless related to an email already received. It would be extremely beneficial to be able to take a call and create a support ticket within HIVER based on the call in the same manner that we can create a ticket from an inbound email.

Verified User
Professional in Professional Services
Financial Services Company, 11-50 employeesPricing Details
Asana
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10
Starting Price
$50 per month
Asana Editions & Modules
Edition
Premium | $13.491 |
---|---|
Business | $30.491 |
- per month
Additional Pricing Details
—Hiver
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$14 /user/month
Hiver Editions & Modules
Edition
PLUS PLAN | $14.001 |
---|---|
PREMIUM PLAN | $22.001 |
ENTERPRISE PLAN | $34.001 |
- /user/month
Additional Pricing Details
—Likelihood to Renew
Asana
Asana 9.6
Based on 35 answers
- Mobile + Desktop capabilities - Able to use it anywhere, anytime.
- Task management - Easy to view projects and their progress.
- Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
- Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
- Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
CEO (Chief Executive Officer)
Simply Heaven DesignMarketing and Advertising, 1-10 employees
Hiver
No score
No answers yet
No answers on this topic
Usability
Asana
Asana 9.0
Based on 22 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.

Verified User
Manager in Information Technology
Internet Company, 1-10 employeesHiver
Hiver 3.0
Based on 1 answer
Easy to use

Verified User
Manager in Other
Retail Company, 11-50 employeesReliability and Availability
Asana
Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Project Manager
ClickSoftwareComputer Software, 501-1000 employees
Hiver
No score
No answers yet
No answers on this topic
Support Rating
Asana
Asana 5.9
Based on 81 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Director of Marketing & Communications
787 NetworksMarketing and Advertising, 51-200 employees
Hiver
Hiver 4.0
Based on 1 answer
Support is there, can be slow at times.

Verified User
Manager in Other
Retail Company, 11-50 employeesAlternatives Considered
Asana
I like how extensive the capabilities are for Asana. With other softwares it seems there are many things lacking. I feel like Asana is also a very user friendly platform and aesthetically pleasing which is important in a modern office. We have many young people entering our workspace and it is important to have software that is ahead of the times in functionality and efficiency.
Brand Development & Culture Specialist
SIRIUScreatorGraphic Design, 1-10 employees
Hiver
Hiver was the only option we looked at. There didn't appear to be many alternatives in the market
Managing Director
People Medical Consulting Pty LtdStaffing & Recruiting, 1-10 employees
Scalability
Asana
Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Project Manager
ClickSoftwareComputer Software, 501-1000 employees
Hiver
No score
No answers yet
No answers on this topic
Return on Investment
Asana
- Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
- Easy to use - I can make the most of my time to get up (and stay) up and running.
- Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
Chief Do-Gooder
SignifyMarketing & Advertising, 1-10 employees
Hiver
- Hiver has increased the efficiency by which we address emailed questions and concerns.
- Hiver increases transparency between team members.
- Information pertinent to one or more team members is searchable by all applicable team members making it easier to research a situation that otherwise could have been stored in details across separate member email histories.

Verified User
Professional in Professional Services
Financial Services Company, 11-50 employees