What users are saying about

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Top Rated
737 Ratings

ProcessMaker

11 Ratings

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Top Rated
737 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

ProcessMaker

11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.2 out of 101

Add comparison

Likelihood to Recommend

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Kirk Brote profile photo

ProcessMaker

Recommended government and company use.
(Leon) Fuyao Zhang profile photo

Feature Rating Comparison

Project Management

Asana
7.8
ProcessMaker
Task Management
Asana
9.0
ProcessMaker
Resource Management
Asana
8.3
ProcessMaker
Gantt Charts
Asana
6.5
ProcessMaker
Scheduling
Asana
8.6
ProcessMaker
Workflow Automation
Asana
7.6
ProcessMaker
Team Collaboration
Asana
8.8
ProcessMaker
Support for Agile Methodology
Asana
8.5
ProcessMaker
Support for Waterfall Methodology
Asana
8.5
ProcessMaker
Document Management
Asana
6.7
ProcessMaker
Email integration
Asana
6.9
ProcessMaker
Mobile Access
Asana
8.0
ProcessMaker
Timesheet Tracking
Asana
6.1
ProcessMaker
Change request and Case Management
Asana
8.4
ProcessMaker
Budget and Expense Management
Asana
7.1
ProcessMaker

Professional Services Automation

Asana
6.2
ProcessMaker
Project & financial reporting
Asana
5.5
ProcessMaker
Integration with accounting software
Asana
6.8
ProcessMaker

Reporting & Analytics

Asana
ProcessMaker
8.3
Dashboards
Asana
ProcessMaker
8.3
Standard reports
Asana
ProcessMaker
8.2
Custom reports
Asana
ProcessMaker
8.3

Process Engine

Asana
ProcessMaker
8.5
Process designer
Asana
ProcessMaker
9.1
Process simulation
Asana
ProcessMaker
8.2
Business rules engine
Asana
ProcessMaker
9.0
SOA support
Asana
ProcessMaker
8.4
Process player
Asana
ProcessMaker
8.2
Support for modeling languages
Asana
ProcessMaker
7.3
Form builder
Asana
ProcessMaker
9.2
Model execution
Asana
ProcessMaker
8.3

Collaboration

Asana
ProcessMaker
7.1
Social collaboration tools
Asana
ProcessMaker
7.1

Content Management Capabilties

Asana
ProcessMaker
8.6
Content management
Asana
ProcessMaker
8.6

Pros

  • Cross-team communication is always a challenge, but Asana helps make information transparent and accessible to all members of the team.
  • It's easy to share with individuals outside of the organization and still control the flow of information.
  • Being able to link in other design resources like InVision prototypes is a huge time saver.
  • Integrating with Slack makes much of our necessary communication automatic.
Kirk Brote profile photo
  • Metrics, dashboards, and KPIs provide managers with the right indicators to measure efficiency.
  • Design: extremely easy to draw BPMN 2.0-based processes.
  • Real-time process track: The status of any task can be monitored at any time.
HUMBERTO RAMIREZ SANCHEZ HIDALGO profile photo

Cons

  • Asana does a lot, so it can sometimes be hard to find the right place to be to find the tools you need.
  • Organization is only as good as you make it and just because a system makes sense to the person that creates it does not mean it will make sense to anyone else.
  • It can be challenging to find the information you need via search.
Kirk Brote profile photo
  • User's menu: not straightforward, main features difficult to find.
  • Coding requirements: several important and valuable features require complicated coding.
HUMBERTO RAMIREZ SANCHEZ HIDALGO profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
I just can't see us getting it off of Asana any time soon, despite the many headaches it has caused us. We have too much data in there, too much time & training invested into it, too much at stake to move. If we were just starting out today, fresh, I don't know for certain that I would absolutely go the same direction, but I *think* I still would. I just haven't seen anything better yet. Maybe if Podio's support staff hadn't treated me like a worthless nuisance to them, I might feel differently, but the fact is that their task management is simply inferior to Asana's. That can't be denied, and in fact Podio said it themselves: "Tasks are a simple function. They cannot be customized. Tasks in Podio can be used for quick to-do's for you and your team members." In our operation, however, prompt task completion is a big deal; one task can't be completed until another one is done first, and closing the gaps between those tasks is critical in meeting deadlines and servicing our customers. Asana gets us there, the others don't.
No photo available
No score
No answers yet
No answers on this topic

Usability

Asana6.0
Based on 5 answers
Lots of useful features, if you can learn how to use them and actually implement it across enough of the team to adapt it
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

There were a combination of factors that led us to decide on Asana, including ease of use and external system integrations, but primarily we could use it across geographically distributed offices successfully and incorporate a variety of end user work flows based on global geography, team constitution, and market focus
Kirk Brote profile photo
Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs.In the end, we went for ProcessMaker because of mainly three things as described before:1. Real-time process status tracking.2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
HUMBERTO RAMIREZ SANCHEZ HIDALGO profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Asana has allowed us to better serve our customers by keeping track of requests and not dropping the ball.
  • Asana has allowed us to be more mindful of each other's times and commitments by allowing us to individually prioritize tasks in our own workflow.
Melissa Miller profile photo
  • Measurable improvement in employees' efficiency in terms of time and cost.
  • Trackable customer satisfaction levels through faster and optimized responsiveness to their needs, due to more efficient processes.
  • Better management: Useful insights on team management due to timely and appropriate metrics.
HUMBERTO RAMIREZ SANCHEZ HIDALGO profile photo

Screenshots

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.

ProcessMaker

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details