Asana vs ProcessMaker

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.

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Kirk Brote

Senior Director of Product Experience

WuXi NextCODEBiotechnology, 501-1000 employees

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ProcessMaker

Recommended government and company use.

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(Leon) Fuyao Zhang

Research Assistant / Research Project Leader

San Jose State UniversityHigher Education, 1001-5000 employees

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Feature Rating Comparison

Asana

7.8

ProcessMaker

—

Task Management

9.0

—

Resource Management

8.3

—

Gantt Charts

6.5

—

Scheduling

8.6

—

Workflow Automation

7.6

—

Team Collaboration

8.8

—

Support for Agile Methodology

8.5

—

Support for Waterfall Methodology

8.5

—

Document Management

6.7

—

Email integration

6.9

—

Mobile Access

8.0

—

Timesheet Tracking

6.1

—

Change request and Case Management

8.4

—

Budget and Expense Management

7.1

—

Asana

6.2

ProcessMaker

—

Project & financial reporting

5.5

—

Integration with accounting software

6.8

—

Asana

—

ProcessMaker

8.3

Dashboards

—

8.3

Standard reports

—

8.2

Custom reports

—

8.3

Asana

—

ProcessMaker

8.5

Process designer

—

9.1

Process simulation

—

8.2

Business rules engine

—

9.0

SOA support

—

8.4

Process player

—

8.2

Support for modeling languages

—

7.3

Form builder

—

9.2

Model execution

—

8.3

Asana

—

ProcessMaker

7.1

Social collaboration tools

—

7.1

Asana

—

ProcessMaker

8.6

Content management

—

8.6

Pros

Cross-team communication is always a challenge, but Asana helps make information transparent and accessible to all members of the team.
It's easy to share with individuals outside of the organization and still control the flow of information.
Being able to link in other design resources like InVision prototypes is a huge time saver.
Integrating with Slack makes much of our necessary communication automatic.

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Kirk Brote

Senior Director of Product Experience

WuXi NextCODEBiotechnology, 501-1000 employees

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Metrics, dashboards, and KPIs provide managers with the right indicators to measure efficiency.
Design: extremely easy to draw BPMN 2.0-based processes.
Real-time process track: The status of any task can be monitored at any time.

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HUMBERTO RAMIREZ SANCHEZ HIDALGO

Area Director - Large Enterprises Banking

Banco SantanderBanking, 10,001+ employees

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Cons

Asana does a lot, so it can sometimes be hard to find the right place to be to find the tools you need.
Organization is only as good as you make it and just because a system makes sense to the person that creates it does not mean it will make sense to anyone else.
It can be challenging to find the information you need via search.

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Kirk Brote

Senior Director of Product Experience

WuXi NextCODEBiotechnology, 501-1000 employees

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User's menu: not straightforward, main features difficult to find.
Coding requirements: several important and valuable features require complicated coding.

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HUMBERTO RAMIREZ SANCHEZ HIDALGO

Area Director - Large Enterprises Banking

Banco SantanderBanking, 10,001+ employees

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Likelihood to Renew

Asana10.0

Based on 32 answers

I just can't see us getting it off of Asana any time soon, despite the many headaches it has caused us. We have too much data in there, too much time & training invested into it, too much at stake to move. If we were just starting out today, fresh, I don't know for certain that I would absolutely go the same direction, but I *think* I still would. I just haven't seen anything better yet. Maybe if Podio's support staff hadn't treated me like a worthless nuisance to them, I might feel differently, but the fact is that their task management is simply inferior to Asana's. That can't be denied, and in fact Podio said it themselves: "Tasks are a simple function. They cannot be customized. Tasks in Podio can be used for quick to-do's for you and your team members." In our operation, however, prompt task completion is a big deal; one task can't be completed until another one is done first, and closing the gaps between those tasks is critical in meeting deadlines and servicing our customers. Asana gets us there, the others don't.

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Verified User

C-Level Executive in Product Management

Internet Company, 11-50 employees

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No score

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Usability

Asana6.0

Based on 5 answers

Lots of useful features, if you can learn how to use them and actually implement it across enough of the team to adapt it

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Verified User

Project Manager in Product Management

Professional Training & Coaching Company, 11-50 employees

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Reliability and Availability

Asana8.4

Based on 2 answers

Working with Asana on a daily basis

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Ronen Soreq

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

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No score

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Support

Asana8.3

Based on 2 answers

They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).

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Verified User

C-Level Executive in Product Management

Internet Company, 11-50 employees

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Alternatives Considered

There were a combination of factors that led us to decide on Asana, including ease of use and external system integrations, but primarily we could use it across geographically distributed offices successfully and incorporate a variety of end user work flows based on global geography, team constitution, and market focus

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Kirk Brote

Senior Director of Product Experience

WuXi NextCODEBiotechnology, 501-1000 employees

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Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs.In the end, we went for ProcessMaker because of mainly three things as described before:1. Real-time process status tracking.2. Metrics and dashboards. 3. Ease of use for constructing diagrams.

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HUMBERTO RAMIREZ SANCHEZ HIDALGO

Area Director - Large Enterprises Banking

Banco SantanderBanking, 10,001+ employees

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Scalability

Asana8.2

Based on 1 answer

I used this tool on a daily basis at work and it runs as a solid rock

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Ronen Soreq

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

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No score

No answers yet

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Return on Investment

Asana has allowed us to better serve our customers by keeping track of requests and not dropping the ball.
Asana has allowed us to be more mindful of each other's times and commitments by allowing us to individually prioritize tasks in our own workflow.

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Melissa Miller

Admin and Finance Assistant

Intersection for the ArtsArts and Crafts, 1-10 employees

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Measurable improvement in employees' efficiency in terms of time and cost.
Trackable customer satisfaction levels through faster and optimized responsiveness to their needs, due to more efficient processes.
Better management: Useful insights on team management due to timely and appropriate metrics.

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HUMBERTO RAMIREZ SANCHEZ HIDALGO

Area Director - Large Enterprises Banking

Banco SantanderBanking, 10,001+ employees

View all 5 answers on this topic