What users are saying about

Asana

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Top Rated
801 Ratings

Salesforce

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Top Rated
2116 Ratings

Asana

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Top Rated
801 Ratings
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Score 8.3 out of 101

Salesforce

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Top Rated
2116 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Kirk Brote profile photo

Salesforce

Salesforce is amazing for many scenarios, pretty hard to find one that doesn't fit. It's great if you are an executive who needs to know everything about an account prior to a meeting, but doesn't want to have to look in a million different places. If you are a sales rep, and you need to know how many opportunities you've created or what's in your pipeline, your dashboard has it. Say you are a customer success manager, and you need to find out when or why a certain customer churned, theoretically it's all there in the opportunity. You should have their entire history, products suites, surveys and any supporting notes and documents.The only scenario I don't think SFDC excels in would be utilizing it as a ticketing system. There are just too many systems specifically geared to that industry that have it more built out and user-friendly.
John Hilburn profile photo

Feature Rating Comparison

Project Management

Asana
7.8
Salesforce
Task Management
Asana
9.1
Salesforce
Resource Management
Asana
7.8
Salesforce
Gantt Charts
Asana
6.5
Salesforce
Scheduling
Asana
8.5
Salesforce
Workflow Automation
Asana
7.5
Salesforce
Team Collaboration
Asana
9.0
Salesforce
Support for Agile Methodology
Asana
8.5
Salesforce
Support for Waterfall Methodology
Asana
8.5
Salesforce
Document Management
Asana
6.8
Salesforce
Email integration
Asana
7.4
Salesforce
Mobile Access
Asana
7.8
Salesforce
Timesheet Tracking
Asana
6.1
Salesforce
Change request and Case Management
Asana
8.4
Salesforce
Budget and Expense Management
Asana
7.0
Salesforce

Professional Services Automation

Asana
6.2
Salesforce
Project & financial reporting
Asana
5.5
Salesforce
Integration with accounting software
Asana
7.0
Salesforce

Sales Force Automation

Asana
Salesforce
8.3
Customer data management / contact management
Asana
Salesforce
8.7
Workflow management
Asana
Salesforce
8.1
Territory management
Asana
Salesforce
8.4
Opportunity management
Asana
Salesforce
8.8
Integration with email client (e.g., Outlook or Gmail)
Asana
Salesforce
8.0
Contract management
Asana
Salesforce
7.7
Quote & order management
Asana
Salesforce
8.0
Interaction tracking
Asana
Salesforce
9.0
Channel / partner relationship management
Asana
Salesforce
8.1

Customer Service & Support

Asana
Salesforce
8.5
Case management
Asana
Salesforce
9.0
Call center management
Asana
Salesforce
8.4
Help desk management
Asana
Salesforce
8.3

Marketing Automation

Asana
Salesforce
7.7
Lead management
Asana
Salesforce
8.2
Email marketing
Asana
Salesforce
7.2

CRM Project Management

Asana
Salesforce
7.8
Task management
Asana
Salesforce
8.4
Billing and invoicing management
Asana
Salesforce
6.7
Reporting
Asana
Salesforce
8.3

CRM Reporting & Analytics

Asana
Salesforce
8.4
Forecasting
Asana
Salesforce
8.0
Pipeline visualization
Asana
Salesforce
8.6
Customizable reports
Asana
Salesforce
8.5

Customization

Asana
Salesforce
8.0
Custom fields
Asana
Salesforce
8.3
Custom objects
Asana
Salesforce
8.3
Scripting environment
Asana
Salesforce
7.6
API for custom integration
Asana
Salesforce
7.9

Security

Asana
Salesforce
8.7
Single sign-on capability
Asana
Salesforce
8.7
Role-based user permissions
Asana
Salesforce
8.7

Social CRM

Asana
Salesforce
7.0
Social data
Asana
Salesforce
7.1
Social engagement
Asana
Salesforce
6.9

Integrations with 3rd-party Software

Asana
Salesforce
8.0
Marketing automation
Asana
Salesforce
8.4
Compensation management
Asana
Salesforce
7.5

Platform

Asana
Salesforce
7.5
Mobile access
Asana
Salesforce
7.5

Pros

  • Simplicity of user interface without neglecting functionality
  • Timeline and calendar views are extremely useful
  • Templates for repeatable projects
Barbara Carneiro profile photo
  • I believe Salesforce.com makes it very easy to customize every single item on its site. The high customization allows us to alter and shift in whatever direction we need to as an organization.
  • Salesforce.com has fabulous customer support. I can either email, chat or call and have an answer extremely quickly. The customer support is also very efficient. Everything I ask is noted down so if I am passed to someone with more knowledge, they already have the problem I called about... There's nothing I hate more than repeating myself over and over.
  • Salesforce.com, in general, although very complex with its features, is relatively easy to learn. I personally purchased 'Salesforce.com for Dummies' when I began using the program and because of how intuitive the interface is, I used my book twice. I was, and still am, quite pleased.
Jennifer Reid profile photo

Cons

  • It's not that easy to change or update the name of the title. You need to click the arrow down button beside the title to edit. I believe it should be easier like just click on the current title and change it.
  • I would like Asana to put a feature like Facebook and LinkedIn where you know who's online and who's not online. Because if the person-in-charge is online you can communicate with him real time rather than waiting for him to respond later on.
  • I would be glad too if they add a voice call or video call feature so that if you have concerns and the person you would like to talk to is online you can speak with him right away. Some comments or revisions just needs to be explained through a call to eliminate misunderstandings.
Brent Lionel Mausisa profile photo
  • Organization of Salesforce at the lead level, not account, are very difficult. You cannot create umbrella with leads.
  • Poor integration with email providers. I am consistently underwhelmed due to the lack of email plug-ins with Gmail.
  • SFDC can get out of control. If there isn't a grown-up in the room to actively manage and police it, it can get out of control and lose its value
Christopher Bennett profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
Asana is adding more useful features and it makes the work of their entire team more organized and more efficient. It really helps us in achieving greater achievements as a team. It helps us to earn more revenue since we have more satisfied clients, simply because we are able to finish their project on time or even before the due date.
Brent Lionel Mausisa profile photo
Salesforce10.0
Based on 48 answers
While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable
John Cupoli profile photo

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
Salesforce8.0
Based on 34 answers
Salesforce is like a bucket of legos. Everyone gets the same bucket, but can build anything you want out of it. I've worked on Salesforce instances for: construction, non-profits, job training, music industries, medical insurance, medical billing, paid parking, and international medical diagnostic companies.
Kyle Dugger profile photo

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
Salesforce9.8
Based on 27 answers
All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. Accordingly, I only recall our instance of Salesforce having one unscheduled, brief down time over 6 years. I can't remember for sure, but it may have been due to our Internet Service Provider (ISP) versus Salesforce itself. Also, Salesforce does it's best to keep customers in the loop:

Trust.salesforce.com is the salesforce.com community's home for real-time information on system performance and security. On this site you'll find:

Live and historical data on system performance
Up-to-the minute information on planned maintenance
Phishing, malicious software and social engineering threats
Best security practices for your organization
Information on how we safeguard your data
Rob Gottschalk profile photo

Performance

No score
No answers yet
No answers on this topic
Salesforce9.0
Based on 18 answers
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
Rob Gottschalk profile photo

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
Salesforce4.9
Based on 30 answers
I understand you can pay more to get support but as I stated, I feel strongly that if you are paying for SAAS technology like Salesforce you should be afforded the courtesy of the company explaining how to use it's features. I like to refer to the basic license as the "Figure It Out Yourself" license.
John Cupoli profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Salesforce7.9
Based on 11 answers
All instructors are Salesforce certified. If you have done any type of customization, then it probably makes more sense to use the consulting partner who implemented your instance of Salesforce for training
Rob Gottschalk profile photo

Online Training

No score
No answers yet
No answers on this topic
Salesforce9.1
Based on 15 answers
The premier level of training is capable of preparing any individual from infant user, to technical architect. That is not hyperbole.
Kyle Dugger profile photo

Implementation

No score
No answers yet
No answers on this topic
Salesforce9.4
Based on 16 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand Salesforce's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the Salesforce dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk profile photo

Alternatives Considered

Trello is really just more on boards and the con with that is if you list lots of task under one headboard some tasks are buried from the view since the boards are a bit big. I like the list feature of Asana, especially for project management. Trello on the other is a great platform for creative projects like graphics, book covers, and others since if you attached the file to board you can easily view the image. Asana though on my part allows me more freedom and more creativity since it has more features like calendar and priority level. Basecamp is more of casual way of arranging task. I don't like it that much.
Brent Lionel Mausisa profile photo
I inherited our org, and so was not part of the selection process. However, Salesforce's reputation and presence in the market made it the strongest contender for our business.
Samantha Safin profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
Salesforce10.0
Based on 2 answers
Salesforce has the unique ability to scale to new products and offerings quickly growing with your enterprise.
Todd Duclos profile photo

Return on Investment

  • Our design group is working more fluidly and productive as a team with Asana's help.
  • Asana keeps our many projects organized and on point. Improved productivity with easy monitoring
  • The employees enjoy the program as much as the managers do. It allows each person to move at their own pace.
No photo available
  • Collaboration has gone up within our sales team, which has in turn helped us to win on more opportunities. Because the sales team can see what other area directors are doing, they can modify a tactic to work for them. It also provides a kind of gamified incentive.
  • Our pre-pipeline organization has improved, which has allowed us to better forecast the pipeline and more accurately predict when an opportunity will close.
  • Our pre-sales team has become more efficient and organized with Salesforce. They are able to more quickly share important leads or contacts with the sales team, and they can also leave valuable insights for the sales directors.
Samantha Safin profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.

Salesforce

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details