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Top Rated
2042 Ratings
Asana
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Top Rated
2042 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 2042 reviews and ratings
Zoom
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Top Rated
4515 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 4515 reviews and ratings
- Feature Set Ratings
- Attribute Ratings
- Likelihood to Recommend
- Pros
- Cons
- Pricing Details
- Likelihood to Renew
- Usability
- Reliability and Availability
- Performance
- Support Rating
- Implementation Rating
- Alternatives Considered
- Contract Terms and Pricing Model
- Scalability
- Professional Services
- Return on Investment
- Screenshots
Feature Set Ratings
Project Management

7.8
Asana
78%

Zoom
Feature Set Not Supported
N/A
Asana ranks higher in 14/14 features
Asana ranks higher in 14/14 features
Task Management

8.8
88%
158 Ratings

N/A
0 Ratings
Resource Management

7.4
74%
132 Ratings

N/A
0 Ratings
Gantt Charts

7.9
79%
44 Ratings

N/A
0 Ratings
Scheduling

7.9
79%
144 Ratings

N/A
0 Ratings
Workflow Automation

7.8
78%
114 Ratings

N/A
0 Ratings
Team Collaboration

8.5
85%
157 Ratings

N/A
0 Ratings
Support for Agile Methodology

8.5
85%
7 Ratings

N/A
0 Ratings
Support for Waterfall Methodology

8.5
85%
7 Ratings

N/A
0 Ratings
Document Management

7.0
70%
133 Ratings

N/A
0 Ratings
Email integration

7.1
71%
127 Ratings

N/A
0 Ratings
Mobile Access

8.3
83%
130 Ratings

N/A
0 Ratings
Timesheet Tracking

6.1
61%
6 Ratings

N/A
0 Ratings
Change request and Case Management

8.4
84%
4 Ratings

N/A
0 Ratings
Budget and Expense Management

6.7
67%
61 Ratings

N/A
0 Ratings
Professional Services Automation

6.8
Asana
68%

Zoom
Feature Set Not Supported
N/A
Asana ranks higher in 2/2 features
Asana ranks higher in 2/2 features
Project & financial reporting

5.5
55%
1 Rating

N/A
0 Ratings
Integration with accounting software

8.2
82%
35 Ratings

N/A
0 Ratings
Performance & Compatibility of Online Events Software

Asana
Feature Set Not Supported
N/A

8.2
Zoom
82%
Zoom ranks higher in 4/4 features
Zoom ranks higher in 4/4 features
High quality audio

N/A
0 Ratings

8.5
85%
690 Ratings
High quality video

N/A
0 Ratings

8.5
85%
692 Ratings
Low bandwidth requirements

N/A
0 Ratings

7.4
74%
614 Ratings
Mobile support

N/A
0 Ratings

8.4
84%
94 Ratings
Screen Sharing

Asana
Feature Set Not Supported
N/A

8.5
Zoom
85%
Zoom ranks higher in 2/2 features
Zoom ranks higher in 2/2 features
Desktop sharing

N/A
0 Ratings

8.9
89%
685 Ratings
Whiteboards

N/A
0 Ratings

8.0
80%
450 Ratings
Online Meetings / Events

Asana
Feature Set Not Supported
N/A

8.4
Zoom
84%
Zoom ranks higher in 5/5 features
Zoom ranks higher in 5/5 features
Calendar integration

N/A
0 Ratings

8.5
85%
613 Ratings
Meeting initiation

N/A
0 Ratings

8.6
86%
672 Ratings
Integrates with social media

N/A
0 Ratings

7.8
78%
293 Ratings
Record meetings / events

N/A
0 Ratings

8.7
87%
646 Ratings
Slideshows

N/A
0 Ratings

8.2
82%
465 Ratings
Online Events Collaboration

Asana
Feature Set Not Supported
N/A

8.4
Zoom
84%
Zoom ranks higher in 3/3 features
Zoom ranks higher in 3/3 features
Live chat

N/A
0 Ratings

8.7
87%
587 Ratings
Audience polling

N/A
0 Ratings

8.1
81%
379 Ratings
Q&A

N/A
0 Ratings

8.3
83%
424 Ratings
Online Events Security

Asana
Feature Set Not Supported
N/A

8.3
Zoom
83%
Zoom ranks higher in 3/3 features
Zoom ranks higher in 3/3 features
User authentication

N/A
0 Ratings

8.3
83%
503 Ratings
Participant roles & permissions

N/A
0 Ratings

8.4
84%
556 Ratings
Confidential attendee list

N/A
0 Ratings

8.2
82%
393 Ratings
Attribute Ratings
- Asana is rated higher in 2 areas: Likelihood to Renew, Usability
- Zoom is rated higher in 4 areas: Likelihood to Recommend, Availability, Support Rating, Product Scalability
Likelihood to Recommend

8.0
Asana
80%
189 Ratings

8.7
Zoom
87%
706 Ratings
Likelihood to Renew

9.6
Asana
96%
35 Ratings

9.5
Zoom
95%
15 Ratings
Usability

9.0
Asana
90%
22 Ratings

8.8
Zoom
88%
37 Ratings
Availability

8.4
Asana
84%
4 Ratings

10.0
Zoom
100%
2 Ratings
Performance

Asana
N/A
0 Ratings

10.0
Zoom
100%
2 Ratings
Support Rating

5.9
Asana
59%
81 Ratings

8.4
Zoom
84%
51 Ratings
Implementation Rating

Asana
N/A
0 Ratings

10.0
Zoom
100%
14 Ratings
Contract Terms and Pricing Model

Asana
N/A
0 Ratings

7.8
Zoom
78%
14 Ratings
Product Scalability

8.2
Asana
82%
1 Rating

10.0
Zoom
100%
1 Rating
Professional Services

Asana
N/A
0 Ratings

9.1
Zoom
91%
8 Ratings
Likelihood to Recommend
Asana
My experience in Asana is more than two years, and I really enjoyed the experience and working with my teams, as Asana provides effective communication between us and spread the fun, enthusiasm, and achievement in work faster, as I used conversations to inform the team what I want, follow up, comment on the tasks and inform them that the work is finished.
Freelancer
Self EmployedComputer Software, 1-10 employees
Zoom
In the new area of pandemic-era meetings online, I really like the opportunity that Zoom provides to have a meeting space. The audio and video quality is typically good, with problems usually being blamed on the bandwidth of the service provider. The recordings are great to be able to use once they have been processed. In fact, if there was one thing I would improve about recordings, it would be the amount of time it takes to render the video ready for output and sharing.
Manager, Training & Learning Development
DHI Computing Service, Inc.Computer Software, 201-500 employees
Pros
Asana
- Easy to use by any user (good UX and no installation needed)
- Easy to create a simple project, add tasks and sub tasks.
- Different display options, according to the project/tasks type
- Works great using a web browser, you don't have to install the application

Verified User
Engineer in Other
Environmental Services Company, 11-50 employeesZoom
- It's a great way to connect around the world with minimal bandwidth consumption.
- Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
- Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
- Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.
Sales Manager
Chain One LtdBusiness Supplies & Equipment, 51-200 employees
Cons
Asana
- Some users might find the user interface a bit dull and un inspired
- We found the way to use multiple workspaces a bit confusing
- It takes quite a bit of planning to build a well organized workspace in order not to have way too many projects and tasks all over the place
Managing Director
IP BraaiLegal Services, 1-10 employees
Zoom
- You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
- Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.
IT Specialist
National Agency of Information Society/Agjencia Kombëtare e Shoqërisë së InformacionitInformation Technology & Services, 201-500 employees
Pricing Details
Asana
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10
Starting Price
$50 per month
Asana Editions & Modules
Edition
Premium | $13.491 |
---|---|
Business | $30.491 |
- per month
Additional Pricing Details
—Zoom
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$14.99 per month
Zoom Editions & Modules
On-premise Edition
Virtual H.323/SIP Room Connector | $491 |
---|---|
Business | 19.991 |
- per month
SaaS Edition
Basic | Free1 |
---|---|
Pro | 14.992 |
Business | 19.992 |
Enterprise | 19.992 |
- Free
- per month/per license
Additional Pricing Details
Discounts available for each plan if you pay annually.Likelihood to Renew
Asana
Asana 9.6
Based on 35 answers
- Mobile + Desktop capabilities - Able to use it anywhere, anytime.
- Task management - Easy to view projects and their progress.
- Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
- Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
- Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
CEO (Chief Executive Officer)
Simply Heaven DesignMarketing and Advertising, 1-10 employees
Zoom
Zoom 9.5
Based on 15 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Usability
Asana
Asana 9.0
Based on 22 answers
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.

Verified User
Manager in Information Technology
Internet Company, 1-10 employeesZoom
Zoom 8.8
Based on 37 answers
Zoom has been very good in terms of usability as I have rarely had issues joining the meetings on desktop and it has always provided me with a stable audio and video and it makes it very easy for me to get through any meetings without much problem. I have found that it helps create a very friendly environment with my team through the creation of conferences and moderated chat rooms.
Software Engineer, Infrastructure
LenovoInformation Technology & Services, 10,001+ employees
Reliability and Availability
Asana
Asana 8.4
Based on 4 answers
Working with Asana on a daily basis
Project Manager
ClickSoftwareComputer Software, 501-1000 employees
Zoom
Zoom 10.0
Based on 2 answers
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Performance
Asana
No score
No answers yet
No answers on this topic
Zoom
Zoom 10.0
Based on 2 answers
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Support Rating
Asana
Asana 5.9
Based on 81 answers
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Director of Marketing & Communications
787 NetworksMarketing and Advertising, 51-200 employees
Zoom
Zoom 8.4
Based on 51 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Senior Systems Analyst
CymSTAR, LLCDefense & Space, 201-500 employees
Implementation Rating
Asana
No score
No answers yet
No answers on this topic
Zoom
Zoom 10.0
Based on 14 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Alternatives Considered
Asana
I like how extensive the capabilities are for Asana. With other softwares it seems there are many things lacking. I feel like Asana is also a very user friendly platform and aesthetically pleasing which is important in a modern office. We have many young people entering our workspace and it is important to have software that is ahead of the times in functionality and efficiency.
Brand Development & Culture Specialist
SIRIUScreatorGraphic Design, 1-10 employees
Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
Owner
Dignified HedonistHealth, Wellness and Fitness, 1-10 employees
Contract Terms and Pricing Model
Asana
No score
No answers yet
No answers on this topic
Zoom
Zoom 7.8
Based on 14 answers
Overall I feel it is a fair price for what you pay for and the time constraints are not an issue at all. Zoom allows users to be on there for hours and hours and also you can launch as many meetings as you want. Overall I am very happy with using Zoom for our business.
SMB Sales Specialist
MindbodyComputer Software, 501-1000 employees
Scalability
Asana
Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Project Manager
ClickSoftwareComputer Software, 501-1000 employees
Zoom
Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Professional Services
Asana
No score
No answers yet
No answers on this topic
Zoom
Zoom 9.1
Based on 8 answers
Zoom is an all-around, robust, and equipped tool that serves a huge requirement for communicating and running business processes very effectively. The calendar integration is very helpful in notifying the team members [of] any meeting upcoming and is also apt for mobile use in special cases as well. The phone call feature is also very standout. Minimum bugs and ease of use make it the first choice for any company.
Head of Sales
Ecommerceinsights.aiInformation Services, 1-10 employees
Return on Investment
Asana
- Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
- Easy to use - I can make the most of my time to get up (and stay) up and running.
- Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
Chief Do-Gooder
SignifyMarketing & Advertising, 1-10 employees
Zoom
- It enables me to send and receive messages from my team members during video calls, handling online presentations.
- With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
- It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Mapple Ltd
App developerComputer Software, 11-50 employees