Asana vs Zoom

• Cross-team communication is always a challenge, but Asana helps make information transparent and accessible to all members of the team.
• It's easy to share with individuals outside of the organization and still control the flow of information.
• Being able to link in other design resources like InVision prototypes is a huge time saver.
• Integrating with Slack makes much of our necessary communication automatic.

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• User-friendliness. Zoom's interface is straightforward, and you can trust that a new user to whom you send an invite will be walked effortlessly through every step of joining the call, in a matter of minutes.
• Recording. Recording a call is easy and reliable. It's great to be able to bring absent team members up to speed so simply.
• Back-end data. All kinds of stats are easily available, from call participant name lists to participation numbers over time.

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• Emails: Asana can lead to inbox-overload. By default, you are subscribed to updates on any task that you create or follow. Updates include someone marking a task complete, leaving a comment on a task, or adding a file to a task. This means that if your coworker adds a file, makes a comment, then assigns the task back to you, then marks the task complete, you're looking at 4 emails in 10 seconds. You can always unsubscribe from emails or write rules to categorize them in your inbox, but the default setting will leave you inundated.
• Assigning responsibility to multiple team members: It is possible to assign a task to multiple members of your team, but I don't like the way asana handles this. Rather than assigning the one task to multiple people, asana creates DUPLICATES of the original task. This can be frustrating because it creates redundancy.
• Dependencies: Assigning dependencies is a new feature for asana. While it's great that this is now possible, it's pretty clear that it's not a focus for the software. The dependencies don't show up clearly in the list view, though they are obvious within the task view.
• Overwhelming: This is probably more of a governance issue for my team specifically, but our Asana has gotten overwhelming. I count the flexibility of Asana as a pro, but it does come with risk. The lack of rules and controls leads to a "wild west" situation where anyone can organize tasks, projects, templates, etc. anyway they want. We have some team members organizing all their tasks by team function, others organizing tasks by project, others using entirely separate Asana workspaces, etc.

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• We've had no issues so far. The few helpdesk tickets we've had have been on our end or have been a need for a bit of user training.

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• Our design group is working more fluidly and productive as a team with Asana's help.
• Asana keeps our many projects organized and on point. Improved productivity with easy monitoring
• The employees enjoy the program as much as the managers do. It allows each person to move at their own pace.

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• We were able to standardize zoom as our only call/video conference tool. Before zoom everyone had a personal favorite. With Zoom nobody argues anymore about which one is better. This is the one.
• We do video calls every single day with existing clients. Before Zoom this was a huge pain for us and it affected the delivery of our service. Zoom today is preponderant to the quality of our service.
• Zoom has always given good impression to our clients (to the ones that didn't know it before). Because of Zoom, we have managed to actually remove the pain of conference call with clients. "I can't hear you" "is breaking up" "I can't connect" ... those are things I haven't heard in a while.

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