What users are saying about

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings

BirdDogHR

3 Ratings

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101

BirdDogHR

3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.7 out of 101

Add comparison

Likelihood to Recommend

Ascentis HR

I would recommend the HR system over the Payroll system 10x over. The payroll system has many more glitches and workarounds; however, if you are like our organization you want an integrated product. If you are a smaller organization and have the time to reverify the report information, I would recommend the HR piece. The ESS system is a strong positive for us!
No photo available

BirdDogHR

It is well suited for sending out and tracking onboarding documents for new hires. It also allows for integration into the I9 system. One area of improvement would be for a mobile platform to be integrated so new hires can complete paperwork on the go on their mobile phone or tablet
No photo available

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
BirdDogHR
Employee demographic data
Ascentis HR
7.9
BirdDogHR
Employment history
Ascentis HR
7.7
BirdDogHR
Job profiles and administration
Ascentis HR
7.4
BirdDogHR
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
BirdDogHR
Organizational charting
Ascentis HR
5.8
BirdDogHR
Organization and location management
Ascentis HR
7.1
BirdDogHR
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
BirdDogHR

Payroll Management

Ascentis HR
7.4
BirdDogHR
Pay calculation
Ascentis HR
7.8
BirdDogHR
Support for external payroll vendors
Ascentis HR
7.2
BirdDogHR
Benefit plan administration
Ascentis HR
7.2
BirdDogHR
Direct deposit files
Ascentis HR
8.2
BirdDogHR
Salary revision and increment management
Ascentis HR
7.5
BirdDogHR
Reimbursement management
Ascentis HR
6.2
BirdDogHR

Leave and Attendance Management

Ascentis HR
7.5
BirdDogHR
Approval workflow
Ascentis HR
7.5
BirdDogHR
Balance details
Ascentis HR
7.3
BirdDogHR
Annual carry-forward and encashment
Ascentis HR
7.5
BirdDogHR

Employee Self Service

Ascentis HR
7.6
BirdDogHR
View and generate pay and benefit information
Ascentis HR
8.0
BirdDogHR
Update personal information
Ascentis HR
8.4
BirdDogHR
View company policy documentation
Ascentis HR
7.4
BirdDogHR
Employee recognition
Ascentis HR
7.0
BirdDogHR
View job history
Ascentis HR
7.3
BirdDogHR

Asset Management

Ascentis HR
7.0
BirdDogHR
Tracking of all physical assets
Ascentis HR
7.0
BirdDogHR

HR Reporting

Ascentis HR
6.2
BirdDogHR
Report builder
Ascentis HR
6.7
BirdDogHR
Pre-built reports
Ascentis HR
6.4
BirdDogHR
Ability to combine HR data with external data
Ascentis HR
5.5
BirdDogHR

Onboarding

Ascentis HR
6.6
BirdDogHR
1.5
New hire portal
Ascentis HR
6.9
BirdDogHR
2.2
Manager tracking tools
Ascentis HR
6.3
BirdDogHR
1.3
Compliance tracking and reporting
Ascentis HR
BirdDogHR
1.2

Performance and Goals

Ascentis HR
6.1
BirdDogHR
1.2
Corporate goal setting
Ascentis HR
6.2
BirdDogHR
1.2
Individual goal setting
Ascentis HR
6.4
BirdDogHR
1.2
Line-of sight-visibility
Ascentis HR
5.9
BirdDogHR
1.2
Performance tracking
Ascentis HR
6.0
BirdDogHR
1.2
Subordinate goal setting
Ascentis HR
BirdDogHR
1.2

Performance Management

Ascentis HR
6.0
BirdDogHR
3.2
Performance plans
Ascentis HR
6.0
BirdDogHR
1.2
Performance improvement plans
Ascentis HR
5.9
BirdDogHR
1.2
Review status tracking
Ascentis HR
6.3
BirdDogHR
7.9
Review reminders
Ascentis HR
6.1
BirdDogHR
1.2
Multiple review frequency
Ascentis HR
5.4
BirdDogHR
1.2
Plan weighting
Ascentis HR
BirdDogHR
1.2
Rater nomination workflow
Ascentis HR
BirdDogHR
6.0
Workflow restrictions
Ascentis HR
BirdDogHR
7.9
Reporting
Ascentis HR
BirdDogHR
1.2

Succession Planning

Ascentis HR
5.4
BirdDogHR
6.5
Create succession plans/pools
Ascentis HR
5.2
BirdDogHR
1.2
Candidate ranking
Ascentis HR
5.5
BirdDogHR
8.9
Candidate search
Ascentis HR
5.6
BirdDogHR
8.9
Candidate development
Ascentis HR
5.3
BirdDogHR
7.0

Recruiting / ATS

Ascentis HR
6.8
BirdDogHR
5.6
Job Requisition Management
Ascentis HR
6.8
BirdDogHR
8.0
Company Website Posting
Ascentis HR
7.1
BirdDogHR
8.0
Publish to Social Media
Ascentis HR
7.0
BirdDogHR
4.1
Job Search Site Posting
Ascentis HR
6.7
BirdDogHR
6.0
Duplicate Candidate Prevention
Ascentis HR
6.6
BirdDogHR
3.1
Applicant Tracking
Ascentis HR
7.0
BirdDogHR
7.0
Notifications and Alerts
Ascentis HR
6.4
BirdDogHR
3.1
Customized Application Form
Ascentis HR
BirdDogHR
7.0
Resume Management
Ascentis HR
BirdDogHR
6.0
Candidate Search
Ascentis HR
BirdDogHR
8.9
Collaboration
Ascentis HR
BirdDogHR
7.0
Task Creation and Delegation
Ascentis HR
BirdDogHR
2.1
Email Templates
Ascentis HR
BirdDogHR
7.0
User Permissions
Ascentis HR
BirdDogHR
6.0
Reporting
Ascentis HR
BirdDogHR
1.2

Pros

  • Customer Service is #1. The consistent: turn-around time, accuracy, and abilities of the client representatives is impressive.
  • Ascentis listens to their customers' needs. One of our requests during implementation was rolled out to all clients around the time we went live. Another change we wanted to ESS was implemented overnight for a customer-wide roll-out. Their User Conference in 2013 was most worth-while.
  • The Ascentis Payroll System increased the efficiency of our department. We also increased the satisfaction of our employees and IT Department!
  • The Ascentis Third Party Check system streamlined garnishment deduction accuracy, reporting and payments. (This was one of our RFP points that only Ascentis could accommodate in the fashion desired.)
  • System Import/Export capabilities are very strong and user-friendly. Able to quickly turn-around bonus payrolls, incentive payrolls, adjustment checks for grossing up gift cards, Third Party Sick entries, etc.
Dottie Abston, CPP profile photo
  • Background checks - user-friendly, quick click to order
  • Candidate visibility - lists candidates chronologically and logs views
  • Locks notes - so you cannot edit after submitting
No photo available

Cons

  • There were some minor "nice to haves" that Ascentis could incorporate into their system for users. Most of these suggestions are being included in their upcoming release of Ascentis Payroll. (So minor, I can't even remember what we suggested.)
  • We ran into only one unique multiple garnishment scenario that required us manually review the one employee. (Very minor, compared to prior vendor system calculations.)
Dottie Abston, CPP profile photo
  • Integration into an email, to log all communication in and out of ATS
  • The notes time out too quickly and they don't save or log time
  • Job flow is odd
No photo available

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

Usability

Ascentis HR7.0
Based on 7 answers
I have used numerous other systems and Ascentis is by FAR the best system I've ever used. I love its ability to customize to your organization's needs!! Would highly recommend to anyone!
Heidi Thomsen profile photo
No score
No answers yet
No answers on this topic

Support

Ascentis HR7.3
Based on 85 answers
It is frustrating to call in and not be able to connect to a person. More and more we are being directed to "communities" but that does not take the place of support. For the money we pay each month we should be able to speak to a person with ease.
Kathi Groth profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We previously used SAP which while much less intuitive to use, it was a far more robust system. Before selecting Ascentis we look at ADP and Paychex. Ascentis is all in one and the support and account managers are genuine people. The ESS portal and ease of use were big selling features.
Kathi Groth profile photo
I didn't select this. [The] reason we sought after another ATS, was to get a more efficient workflow.
No photo available

Return on Investment

  • Positive impact is a single system to house a valuable set of systems
Kathi Groth profile photo
  • Negative - losing notes and unable to remember or refer to
  • Positive - uncomplicated
  • Negative - limited filter points, inefficient
No photo available

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

BirdDogHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details