What users are saying about

Ascentis HR

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
175 Ratings
3 Ratings

Ascentis HR

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
175 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.7 out of 101

Add comparison

Likelihood to Recommend

Ascentis HR

I would recommend the HR system over the Payroll system 10x over. The payroll system has many more glitches and workarounds; however, if you are like our organization you want an integrated product. If you are a smaller organization and have the time to reverify the report information, I would recommend the HR piece. The ESS system is a strong positive for us!
No photo available

BirdDogHR

It is well suited for sending out and tracking onboarding documents for new hires. It also allows for integration into the I9 system. One area of improvement would be for a mobile platform to be integrated so new hires can complete paperwork on the go on their mobile phone or tablet
No photo available

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
BirdDogHR
Employee demographic data
Ascentis HR
7.8
BirdDogHR
Employment history
Ascentis HR
7.7
BirdDogHR
Job profiles and administration
Ascentis HR
7.4
BirdDogHR
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
BirdDogHR
Organizational charting
Ascentis HR
5.8
BirdDogHR
Organization and location management
Ascentis HR
7.1
BirdDogHR
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
BirdDogHR

Payroll Management

Ascentis HR
7.3
BirdDogHR
Pay calculation
Ascentis HR
7.8
BirdDogHR
Support for external payroll vendors
Ascentis HR
7.2
BirdDogHR
Benefit plan administration
Ascentis HR
7.2
BirdDogHR
Direct deposit files
Ascentis HR
8.1
BirdDogHR
Salary revision and increment management
Ascentis HR
7.5
BirdDogHR
Reimbursement management
Ascentis HR
6.2
BirdDogHR

Leave and Attendance Management

Ascentis HR
7.5
BirdDogHR
Approval workflow
Ascentis HR
7.5
BirdDogHR
Balance details
Ascentis HR
7.3
BirdDogHR
Annual carry-forward and encashment
Ascentis HR
7.5
BirdDogHR

Employee Self Service

Ascentis HR
7.6
BirdDogHR
View and generate pay and benefit information
Ascentis HR
8.0
BirdDogHR
Update personal information
Ascentis HR
8.3
BirdDogHR
View company policy documentation
Ascentis HR
7.4
BirdDogHR
Employee recognition
Ascentis HR
7.0
BirdDogHR
View job history
Ascentis HR
7.3
BirdDogHR

Asset Management

Ascentis HR
7.0
BirdDogHR
Tracking of all physical assets
Ascentis HR
7.0
BirdDogHR

HR Reporting

Ascentis HR
6.2
BirdDogHR
Report builder
Ascentis HR
6.7
BirdDogHR
Pre-built reports
Ascentis HR
6.4
BirdDogHR
Ability to combine HR data with external data
Ascentis HR
5.5
BirdDogHR

Onboarding

Ascentis HR
6.6
BirdDogHR
1.5
New hire portal
Ascentis HR
6.9
BirdDogHR
2.1
Manager tracking tools
Ascentis HR
6.2
BirdDogHR
1.2
Compliance tracking and reporting
Ascentis HR
BirdDogHR
1.1

Performance and Goals

Ascentis HR
6.1
BirdDogHR
1.1
Corporate goal setting
Ascentis HR
6.2
BirdDogHR
1.1
Individual goal setting
Ascentis HR
6.3
BirdDogHR
1.1
Line-of sight-visibility
Ascentis HR
5.9
BirdDogHR
1.1
Performance tracking
Ascentis HR
6.0
BirdDogHR
1.1
Subordinate goal setting
Ascentis HR
BirdDogHR
1.1

Performance Management

Ascentis HR
5.9
BirdDogHR
3.2
Performance plans
Ascentis HR
6.0
BirdDogHR
1.1
Performance improvement plans
Ascentis HR
5.9
BirdDogHR
1.1
Review status tracking
Ascentis HR
6.3
BirdDogHR
8.0
Review reminders
Ascentis HR
6.1
BirdDogHR
1.1
Multiple review frequency
Ascentis HR
5.4
BirdDogHR
1.1
Plan weighting
Ascentis HR
BirdDogHR
1.1
Rater nomination workflow
Ascentis HR
BirdDogHR
6.0
Workflow restrictions
Ascentis HR
BirdDogHR
7.9
Reporting
Ascentis HR
BirdDogHR
1.1

Succession Planning

Ascentis HR
5.3
BirdDogHR
6.5
Create succession plans/pools
Ascentis HR
5.1
BirdDogHR
1.1
Candidate ranking
Ascentis HR
5.5
BirdDogHR
8.9
Candidate search
Ascentis HR
5.5
BirdDogHR
8.9
Candidate development
Ascentis HR
5.2
BirdDogHR
7.0

Recruiting / ATS

Ascentis HR
6.8
BirdDogHR
5.6
Job Requisition Management
Ascentis HR
6.8
BirdDogHR
8.0
Company Website Posting
Ascentis HR
7.1
BirdDogHR
8.0
Publish to Social Media
Ascentis HR
7.0
BirdDogHR
4.0
Job Search Site Posting
Ascentis HR
6.7
BirdDogHR
6.0
Duplicate Candidate Prevention
Ascentis HR
6.6
BirdDogHR
3.1
Applicant Tracking
Ascentis HR
7.0
BirdDogHR
7.0
Notifications and Alerts
Ascentis HR
6.4
BirdDogHR
3.1
Customized Application Form
Ascentis HR
BirdDogHR
7.0
Resume Management
Ascentis HR
BirdDogHR
6.0
Candidate Search
Ascentis HR
BirdDogHR
9.0
Collaboration
Ascentis HR
BirdDogHR
7.0
Task Creation and Delegation
Ascentis HR
BirdDogHR
2.1
Email Templates
Ascentis HR
BirdDogHR
7.0
User Permissions
Ascentis HR
BirdDogHR
6.0
Reporting
Ascentis HR
BirdDogHR
1.1

Pros

  • A clean system that is easy to navigate through and change information
  • Ability to grow into the system and customize to our company's tracking needs and changes
  • Robust system that holds a tremendous amount of critical information in one place
Catherine Peterson profile photo
  • Background checks - user-friendly, quick click to order
  • Candidate visibility - lists candidates chronologically and logs views
  • Locks notes - so you cannot edit after submitting
No photo available

Cons

  • An ability to automatically notify our employees through email/text and banner in ESS for expired or expiring employee documents
  • Ability to track variable hour employees for ACA requirements in a more inclusive way. Some way for the system to hold hours worked, during specific periods of time and notifying employees automatically when they are eligible for benefits due to meeting the hour and measurement period requirements.
Catherine Peterson profile photo
  • Integration into an email, to log all communication in and out of ATS
  • The notes time out too quickly and they don't save or log time
  • Job flow is odd
No photo available

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

Usability

Ascentis HR7.0
Based on 7 answers
The system is intuitive and user friendly. My only concern is when it is time to create benefit plans for end of year open enrollment, I will need a refresher on all the great things I learned. The beauty of this is that they maintain a video library so you can walk through the steps as a refresher and then contact customer support with any specific questions. They truly give you the tools to make it easy.
No photo available
No score
No answers yet
No answers on this topic

Support

Ascentis HR7.3
Based on 85 answers
Ascentis HR, for the most part, has a wonderful customer service and support team. When you are in the implementation stage and working with your dedicated specialist, you have superb responsiveness, feedback, expectations, and reliability. Goals are clear right from the start and a plan of action to help you get your system up and going is very straightforward. After you transition from your implementation team to the regular customer service team, the quality of care does not go down much. You still have a dedicated rep; however, it is not the same one you had before. Responsiveness is not as timely, but you can call the main customer service line if it is an emergency and need to talk to someone right away. I have found most everyone to be very courteous and respectful. If they are not able to help, they have found someone who can and who would get back to me.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

InfinityHR and Ascentis HR are fairly similar in look and feel to the employee. I would say that the biggest difference is how they are for the HR team on the backside. Unlike Ascentis HR, InfinityHR gives a few different employee portals modules for the HR team to choose from and lets them customize it however they would like within certain limits. InfinityHR is also a web-based system, not a remote desktop like Ascentis HR. One of the more difficult things with InfinityHR though is that they performed an upgrade and it screwed up our security settings for the managers in the company. Ascentis HR most definitely has clearer cut security settings and way to track who has what and when. Another one of our issues with InfinityHR was that we could not attach documents or create any additional fields that could just hold text - any blank fields had to be drop down boxes.
Jennifer Steffens profile photo
I didn't select this. [The] reason we sought after another ATS, was to get a more efficient workflow.
No photo available

Return on Investment

  • We have been running reports from Ascentis HR to identify our new hires after 30 days and then send them a follow-up survey to see how they are adjusting to the culture. From the results of the survey, we have been able to identify changes that needed to be made in our recruiting, orientation, and hiring practices so that our turnover is not as quick as it once was and that our new hires are better prepared for the jobs ahead of them.
Jennifer Steffens profile photo
  • Negative - losing notes and unable to remember or refer to
  • Positive - uncomplicated
  • Negative - limited filter points, inefficient
No photo available

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis HR More Information

BirdDogHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

BirdDogHR More Information