What users are saying about

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings
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Score 6.6 out of 101

Optimum Solutions HRIS

8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 5.9 out of 101

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Likelihood to Recommend

Ascentis HR

I would recommend the HR system over the Payroll system 10x over. The payroll system has many more glitches and workarounds; however, if you are like our organization you want an integrated product. If you are a smaller organization and have the time to reverify the report information, I would recommend the HR piece. The ESS system is a strong positive for us!
No photo available

Optimum Solutions HRIS

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett profile photo

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
Optimum Solutions HRIS
Employee demographic data
Ascentis HR
7.9
Optimum Solutions HRIS
Employment history
Ascentis HR
7.7
Optimum Solutions HRIS
Job profiles and administration
Ascentis HR
7.4
Optimum Solutions HRIS
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
Optimum Solutions HRIS
Organizational charting
Ascentis HR
5.8
Optimum Solutions HRIS
Organization and location management
Ascentis HR
7.1
Optimum Solutions HRIS
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
Optimum Solutions HRIS

Payroll Management

Ascentis HR
7.4
Optimum Solutions HRIS
7.5
Pay calculation
Ascentis HR
7.8
Optimum Solutions HRIS
9.1
Support for external payroll vendors
Ascentis HR
7.2
Optimum Solutions HRIS
Benefit plan administration
Ascentis HR
7.2
Optimum Solutions HRIS
5.5
Direct deposit files
Ascentis HR
8.2
Optimum Solutions HRIS
9.1
Salary revision and increment management
Ascentis HR
7.5
Optimum Solutions HRIS
6.4
Reimbursement management
Ascentis HR
6.2
Optimum Solutions HRIS

Leave and Attendance Management

Ascentis HR
7.5
Optimum Solutions HRIS
Approval workflow
Ascentis HR
7.5
Optimum Solutions HRIS
Balance details
Ascentis HR
7.3
Optimum Solutions HRIS
Annual carry-forward and encashment
Ascentis HR
7.5
Optimum Solutions HRIS

Employee Self Service

Ascentis HR
7.6
Optimum Solutions HRIS
View and generate pay and benefit information
Ascentis HR
8.0
Optimum Solutions HRIS
Update personal information
Ascentis HR
8.4
Optimum Solutions HRIS
View company policy documentation
Ascentis HR
7.4
Optimum Solutions HRIS
Employee recognition
Ascentis HR
7.0
Optimum Solutions HRIS
View job history
Ascentis HR
7.3
Optimum Solutions HRIS

Asset Management

Ascentis HR
7.0
Optimum Solutions HRIS
Tracking of all physical assets
Ascentis HR
7.0
Optimum Solutions HRIS

HR Reporting

Ascentis HR
6.2
Optimum Solutions HRIS
Report builder
Ascentis HR
6.7
Optimum Solutions HRIS
Pre-built reports
Ascentis HR
6.4
Optimum Solutions HRIS
Ability to combine HR data with external data
Ascentis HR
5.5
Optimum Solutions HRIS

Onboarding

Ascentis HR
6.6
Optimum Solutions HRIS
New hire portal
Ascentis HR
6.9
Optimum Solutions HRIS
Manager tracking tools
Ascentis HR
6.3
Optimum Solutions HRIS

Performance and Goals

Ascentis HR
6.1
Optimum Solutions HRIS
Corporate goal setting
Ascentis HR
6.2
Optimum Solutions HRIS
Individual goal setting
Ascentis HR
6.4
Optimum Solutions HRIS
Line-of sight-visibility
Ascentis HR
5.9
Optimum Solutions HRIS
Performance tracking
Ascentis HR
6.0
Optimum Solutions HRIS

Performance Management

Ascentis HR
6.0
Optimum Solutions HRIS
Performance plans
Ascentis HR
6.0
Optimum Solutions HRIS
Performance improvement plans
Ascentis HR
5.9
Optimum Solutions HRIS
Review status tracking
Ascentis HR
6.3
Optimum Solutions HRIS
Review reminders
Ascentis HR
6.1
Optimum Solutions HRIS
Multiple review frequency
Ascentis HR
5.4
Optimum Solutions HRIS

Succession Planning

Ascentis HR
5.4
Optimum Solutions HRIS
Create succession plans/pools
Ascentis HR
5.2
Optimum Solutions HRIS
Candidate ranking
Ascentis HR
5.5
Optimum Solutions HRIS
Candidate search
Ascentis HR
5.6
Optimum Solutions HRIS
Candidate development
Ascentis HR
5.3
Optimum Solutions HRIS

Recruiting / ATS

Ascentis HR
6.8
Optimum Solutions HRIS
Job Requisition Management
Ascentis HR
6.8
Optimum Solutions HRIS
Company Website Posting
Ascentis HR
7.1
Optimum Solutions HRIS
Publish to Social Media
Ascentis HR
7.0
Optimum Solutions HRIS
Job Search Site Posting
Ascentis HR
6.7
Optimum Solutions HRIS
Duplicate Candidate Prevention
Ascentis HR
6.6
Optimum Solutions HRIS
Applicant Tracking
Ascentis HR
7.0
Optimum Solutions HRIS
Notifications and Alerts
Ascentis HR
6.4
Optimum Solutions HRIS

Pros

  • A clean system that is easy to navigate through and change information
  • Ability to grow into the system and customize to our company's tracking needs and changes
  • Robust system that holds a tremendous amount of critical information in one place
Catherine Peterson profile photo
  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
No photo available

Cons

  • Remote Desktop - Logging in via remote desktop can be a bit cumbersome. I understand they are working towards a web-based application which I can't wait to see.
  • Electronic data transfer - One of the reasons we wanted to use Ascentis was to take advantage of automatic transition to our benefits carriers. We are 6 months in and still having issues. For example, the feed that goes to our COBRA provider every Friday keeps going over in an encrypted manner in which our provider cannot accept. Despite many communications between them, they resolve one week and go back to the same encryption the following week. As a result, I have to double check the things that should be "automatic".
No photo available
  • The web interface for Optimum HRIS has been less than user friendly but recent updates have definitely shown an improvement.
  • Cosmetically (and nothing to do with functionality), reporting could be "prettier" or allow for customization.
No photo available

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

Usability

Ascentis HR7.0
Based on 7 answers
The system is intuitive and user friendly. My only concern is when it is time to create benefit plans for end of year open enrollment, I will need a refresher on all the great things I learned. The beauty of this is that they maintain a video library so you can walk through the steps as a refresher and then contact customer support with any specific questions. They truly give you the tools to make it easy.
No photo available
No score
No answers yet
No answers on this topic

Support

Ascentis HR7.3
Based on 85 answers
With most issues, Ascentis support is very responsive and helpful, however when the issue is one that requires technical review and/or support, there is rarely any follow-up or response. The issues with the electronic transmittal of benefit information to carriers was one that after 1.5 years has yet to be resolved and follow-up from Ascentis on the status has been minimal. I have only receive information after repeated complaints were filed and escalated to top management.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have found that ADP has a lot more features and was more user friendly. Ascentis is much better than Ceridian and provides more information than Ceridian.
Tanya Barnes profile photo
We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett profile photo

Return on Investment

  • n/a - I wouldn't necessarily say it has had a very big impact on our bottom line. It has allowed the HR/Payroll department to save time however with data entry.
Heidi Thomsen profile photo
  • More accurate payroll processing
  • More accurate tax payments and reporting
No photo available

Screenshots

Ascentis HR
Optimum Solutions HRIS

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Optimum Solutions HRIS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details