What users are saying about

Ascentis HR

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175 Ratings

Ascentis HR

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175 Ratings
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Score 6.6 out of 101
8 Ratings
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Score 5.9 out of 101

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Likelihood to Recommend

Ascentis HR

I would recommend the HR system over the Payroll system 10x over. The payroll system has many more glitches and workarounds; however, if you are like our organization you want an integrated product. If you are a smaller organization and have the time to reverify the report information, I would recommend the HR piece. The ESS system is a strong positive for us!
No photo available

Optimum Solutions HRIS

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett profile photo

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
Optimum Solutions HRIS
Employee demographic data
Ascentis HR
7.8
Optimum Solutions HRIS
Employment history
Ascentis HR
7.7
Optimum Solutions HRIS
Job profiles and administration
Ascentis HR
7.4
Optimum Solutions HRIS
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
Optimum Solutions HRIS
Organizational charting
Ascentis HR
5.8
Optimum Solutions HRIS
Organization and location management
Ascentis HR
7.1
Optimum Solutions HRIS
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
Optimum Solutions HRIS

Payroll Management

Ascentis HR
7.3
Optimum Solutions HRIS
7.5
Pay calculation
Ascentis HR
7.8
Optimum Solutions HRIS
9.1
Support for external payroll vendors
Ascentis HR
7.2
Optimum Solutions HRIS
Benefit plan administration
Ascentis HR
7.2
Optimum Solutions HRIS
5.5
Direct deposit files
Ascentis HR
8.1
Optimum Solutions HRIS
9.1
Salary revision and increment management
Ascentis HR
7.5
Optimum Solutions HRIS
6.4
Reimbursement management
Ascentis HR
6.2
Optimum Solutions HRIS

Leave and Attendance Management

Ascentis HR
7.5
Optimum Solutions HRIS
Approval workflow
Ascentis HR
7.5
Optimum Solutions HRIS
Balance details
Ascentis HR
7.3
Optimum Solutions HRIS
Annual carry-forward and encashment
Ascentis HR
7.5
Optimum Solutions HRIS

Employee Self Service

Ascentis HR
7.6
Optimum Solutions HRIS
View and generate pay and benefit information
Ascentis HR
8.0
Optimum Solutions HRIS
Update personal information
Ascentis HR
8.3
Optimum Solutions HRIS
View company policy documentation
Ascentis HR
7.4
Optimum Solutions HRIS
Employee recognition
Ascentis HR
7.0
Optimum Solutions HRIS
View job history
Ascentis HR
7.3
Optimum Solutions HRIS

Asset Management

Ascentis HR
7.0
Optimum Solutions HRIS
Tracking of all physical assets
Ascentis HR
7.0
Optimum Solutions HRIS

HR Reporting

Ascentis HR
6.2
Optimum Solutions HRIS
Report builder
Ascentis HR
6.7
Optimum Solutions HRIS
Pre-built reports
Ascentis HR
6.4
Optimum Solutions HRIS
Ability to combine HR data with external data
Ascentis HR
5.5
Optimum Solutions HRIS

Onboarding

Ascentis HR
6.6
Optimum Solutions HRIS
New hire portal
Ascentis HR
6.9
Optimum Solutions HRIS
Manager tracking tools
Ascentis HR
6.2
Optimum Solutions HRIS

Performance and Goals

Ascentis HR
6.1
Optimum Solutions HRIS
Corporate goal setting
Ascentis HR
6.2
Optimum Solutions HRIS
Individual goal setting
Ascentis HR
6.3
Optimum Solutions HRIS
Line-of sight-visibility
Ascentis HR
5.9
Optimum Solutions HRIS
Performance tracking
Ascentis HR
6.0
Optimum Solutions HRIS

Performance Management

Ascentis HR
5.9
Optimum Solutions HRIS
Performance plans
Ascentis HR
6.0
Optimum Solutions HRIS
Performance improvement plans
Ascentis HR
5.9
Optimum Solutions HRIS
Review status tracking
Ascentis HR
6.3
Optimum Solutions HRIS
Review reminders
Ascentis HR
6.1
Optimum Solutions HRIS
Multiple review frequency
Ascentis HR
5.4
Optimum Solutions HRIS

Succession Planning

Ascentis HR
5.3
Optimum Solutions HRIS
Create succession plans/pools
Ascentis HR
5.1
Optimum Solutions HRIS
Candidate ranking
Ascentis HR
5.5
Optimum Solutions HRIS
Candidate search
Ascentis HR
5.5
Optimum Solutions HRIS
Candidate development
Ascentis HR
5.2
Optimum Solutions HRIS

Recruiting / ATS

Ascentis HR
6.8
Optimum Solutions HRIS
Job Requisition Management
Ascentis HR
6.8
Optimum Solutions HRIS
Company Website Posting
Ascentis HR
7.1
Optimum Solutions HRIS
Publish to Social Media
Ascentis HR
7.0
Optimum Solutions HRIS
Job Search Site Posting
Ascentis HR
6.7
Optimum Solutions HRIS
Duplicate Candidate Prevention
Ascentis HR
6.6
Optimum Solutions HRIS
Applicant Tracking
Ascentis HR
7.0
Optimum Solutions HRIS
Notifications and Alerts
Ascentis HR
6.4
Optimum Solutions HRIS

Pros

  • Implementation - You work one on one with a specialist to help build and customize each module. They are patient, supportive, and very helpful.
  • Customization - There were few (if any) things I asked for that couldn't be customized. They really do work with you to make the system work for you.
  • Support - If/when an issue arises, you are met with immediate response and rectification. Their dedication to customer service is great.
No photo available
  • First and foremost in my opinion Optimum Solutions has great customer service. We are assigned a specialist and can work with that person for every issue or question that arises. The specialist becomes familiar with our company and processes which makes interactions with them faster.
  • Optimum Solutions knows our business and offers helpful ways for us to work with their software to achieve our goals.
  • The turn around time for any question or issues is usually 2 hours or less. If our specialist doesn't have an answer they will work diligently with other employees with the company to provide us an answer in a quick amount of time.
  • Everyone I've dealt with at Optimum Solutions is friendly and knowledgeable . You can tell they love what they do and are always willing to help. Most employees have been with the company for a long time which tells me it's a great company to work for.
Janet Fawcett profile photo

Cons

  • There were some minor "nice to haves" that Ascentis could incorporate into their system for users. Most of these suggestions are being included in their upcoming release of Ascentis Payroll. (So minor, I can't even remember what we suggested.)
  • We ran into only one unique multiple garnishment scenario that required us manually review the one employee. (Very minor, compared to prior vendor system calculations.)
Dottie Abston, CPP profile photo
  • We are currently using the software designed for the iSeries but are moving to their Windows platform. We are moving to the Windows platform to gain some functionality in terms of a robust Employee Self Service module.
  • In the iSeries software the Payroll and HR functions are separate which makes it a little more difficult to see the whole picture of the employee record. In the Windows version the Payroll and HR functions work as one.
  • The security for the iSeries side is a bit cumbersome in my opinion but we hope that is not the case in the Windows version of the software. We are planning to open up parts of the Windows version to the employee supervisors.
Janet Fawcett profile photo

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

Usability

Ascentis HR7.0
Based on 7 answers
As a user of the software for less than a year, we still have much to learn. There are many areas of the software that we are just not completely comfortable with yet. Still much to learn. Several of our employees will be attending the Ascentis training in May, and we are really looking forward to learning more.
Jennifer Lee, CSP profile photo
No score
No answers yet
No answers on this topic

Support

Ascentis HR7.3
Based on 85 answers
Ascentis support usually responds to email in a timely manner - sometimes a quick phone call helps speed things up. Overall quite pleased with their support, although for the most part it is simply password resets for the RDP users.We hope to see a full web-based employee manager function soon.
iain Stephen profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have found that ADP has a lot more features and was more user friendly. Ascentis is much better than Ceridian and provides more information than Ceridian.
Tanya Barnes profile photo
We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett profile photo

Return on Investment

  • It helped us go from being a small seasonal employer to a medium sized employer, open year round.
  • It was a hard transition for managers and employees because it was not as user friendly as we had hoped. We have to use a lot of work arounds. Once we were able to get past the initial problems and find the work arounds, it helped to get other employees on the same page.
Tanya Barnes profile photo
  • Optimum Solutions lets us run all our payrolls seamlessly.
  • If we have any questions or problems Optimum Solutions is just a phone call or email away. The Customer Service is the best.
  • With the purchase of the Employee Self Service module that will be implemented in January of 2019 we will be able to eliminate the printing, folding, and distribution of check stubs as they will be available through self service. Also W2 information will be available there as well so no re-issuing of lost W2s saving us time and money.
Janet Fawcett profile photo

Screenshots

Ascentis HR
Optimum Solutions HRIS

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis HR More Information

Optimum Solutions HRIS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Optimum Solutions HRIS More Information