What users are saying about

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings

Paycom<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

96 Ratings

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101

Paycom<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

96 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Ascentis HR

Pulling information quickly: to do Employment Verification for existing or former employees, getting contact and benefit information about employees, compensation history, and present history, job title, position hours per week, and pulling reports for EEO reporting, employee lists for audits or evaluations etc.
Catherine Peterson profile photo

Paycom

I believe Paycom is well suited for any company with 25 or more employees. It will help companies with a larger employee base run more efficiently.As our employee base grows, Paycom will make it easy for our changing needs. We were worried about the transition over to Paycom, but with help from our representative, this process was easy.
Kirt Rumbaugh profile photo

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
Paycom
7.7
Employee demographic data
Ascentis HR
7.9
Paycom
7.3
Employment history
Ascentis HR
7.7
Paycom
7.2
Job profiles and administration
Ascentis HR
7.4
Paycom
8.5
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
Paycom
7.6
Organizational charting
Ascentis HR
5.8
Paycom
7.2
Organization and location management
Ascentis HR
7.1
Paycom
8.1
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
Paycom
8.1

Payroll Management

Ascentis HR
7.4
Paycom
8.2
Pay calculation
Ascentis HR
7.8
Paycom
8.2
Support for external payroll vendors
Ascentis HR
7.2
Paycom
8.6
Benefit plan administration
Ascentis HR
7.2
Paycom
7.3
Direct deposit files
Ascentis HR
8.2
Paycom
8.6
Salary revision and increment management
Ascentis HR
7.5
Paycom
8.1
Reimbursement management
Ascentis HR
6.2
Paycom
8.6

Leave and Attendance Management

Ascentis HR
7.5
Paycom
7.2
Approval workflow
Ascentis HR
7.5
Paycom
7.9
Balance details
Ascentis HR
7.3
Paycom
6.5
Annual carry-forward and encashment
Ascentis HR
7.5
Paycom
7.2

Employee Self Service

Ascentis HR
7.6
Paycom
7.9
View and generate pay and benefit information
Ascentis HR
8.0
Paycom
8.1
Update personal information
Ascentis HR
8.4
Paycom
8.3
View company policy documentation
Ascentis HR
7.4
Paycom
7.7
Employee recognition
Ascentis HR
7.0
Paycom
8.2
View job history
Ascentis HR
7.3
Paycom
7.0

Asset Management

Ascentis HR
7.0
Paycom
8.4
Tracking of all physical assets
Ascentis HR
7.0
Paycom
8.4

HR Reporting

Ascentis HR
6.2
Paycom
7.3
Report builder
Ascentis HR
6.7
Paycom
7.0
Pre-built reports
Ascentis HR
6.4
Paycom
7.0
Ability to combine HR data with external data
Ascentis HR
5.5
Paycom
7.9

Onboarding

Ascentis HR
6.6
Paycom
8.2
New hire portal
Ascentis HR
6.9
Paycom
8.3
Manager tracking tools
Ascentis HR
6.3
Paycom
8.2

Performance and Goals

Ascentis HR
6.1
Paycom
7.8
Corporate goal setting
Ascentis HR
6.2
Paycom
8.2
Individual goal setting
Ascentis HR
6.4
Paycom
7.4
Line-of sight-visibility
Ascentis HR
5.9
Paycom
8.1
Performance tracking
Ascentis HR
6.0
Paycom
7.3

Performance Management

Ascentis HR
6.0
Paycom
8.2
Performance plans
Ascentis HR
6.0
Paycom
8.2
Performance improvement plans
Ascentis HR
5.9
Paycom
8.6
Review status tracking
Ascentis HR
6.3
Paycom
8.6
Review reminders
Ascentis HR
6.1
Paycom
7.8
Multiple review frequency
Ascentis HR
5.4
Paycom
8.1

Succession Planning

Ascentis HR
5.4
Paycom
8.3
Create succession plans/pools
Ascentis HR
5.2
Paycom
8.9
Candidate ranking
Ascentis HR
5.5
Paycom
8.3
Candidate search
Ascentis HR
5.6
Paycom
7.9
Candidate development
Ascentis HR
5.3
Paycom
8.2

Recruiting / ATS

Ascentis HR
6.8
Paycom
7.8
Job Requisition Management
Ascentis HR
6.8
Paycom
8.4
Company Website Posting
Ascentis HR
7.1
Paycom
7.7
Publish to Social Media
Ascentis HR
7.0
Paycom
8.1
Job Search Site Posting
Ascentis HR
6.7
Paycom
7.7
Duplicate Candidate Prevention
Ascentis HR
6.6
Paycom
7.5
Applicant Tracking
Ascentis HR
7.0
Paycom
7.7
Notifications and Alerts
Ascentis HR
6.4
Paycom
7.7

Pros

  • Ascentis HR is particularly helpful in keeping a record of past jobs and/or managers. If you have an organization that lets employees move from one department to another fairly often, this software has a tool that will help you keep track when Employee "A" moved from Supervisor "X" to Supervisor "Y" as well as from Department "B" to Department "F" without having to restart that employees length of service.
  • Ascentis HR also has a number of ways that you can customize tabs. If you want to keep track of something for your organization that you don't see on one of their prefabricated tabs or screens you can make one of your own. We have made several different ones to help us keep track of different information such as driver's licenses and expiration dates as well as specific training and/or orientation tasks that we want supervisors to accomplish with their new employees.
  • Ascentis HR lets you upload documents (particularly pdf) to employees files, which is particularly helpful. Additionally, you can mark these so that the employee can or cannot see them when they log onto their side of the Employee Self Service. One of the things I particularly like about these uploaded documents is that each part cluster of tabs has its own tab for attachments. When you open the "Employee" section where you find information about the employee and his/her personal information as well as job information, you will also find a tab where you can put attachments for personal and/or job-related information - such as a job description sign off or something of the like. When you open the "Compensation" section you will find another tab for attachments, and this might be where you decide to upload copies of direct deposits if you require them or wage changes.
Jennifer Steffens profile photo
  • We do business in all 50 states. This means we send employees to remote locations to perform services. Prior to using Paycom, the payroll tax process was a nightmare. Our accounting expenses were through the roof. Paycom eliminated this burden completely.
  • HR management was an afterthought for us prior to Paycom. This platform has enabled us to be a responsible employer by taking our employee recruiting, training and management seriously. We have eliminated outside HR consultants and hired a director of HR. We have significantly improved our employee recruiting while communication with our staff has never been better.
  • The implementation was a cakewalk. One day we decided to become a Paycom user and overnight the software was functioning. Almost zero internal technical resources needed to be involved.
Dan Rotelli profile photo

Cons

  • I really can't say that Ascentis needs to improve at this point. It's a great system for organizations who want a full-bodied system without the expense and downtime of implementation and training.
Dawn Haag-Hatterer, JD profile photo
  • The growth of Paycom has been fun to watch. However, with growth there are always growing pains. Although they are very efficient and the new representatives seem to be well trained, it would be nice to have a more consistent account representative. This position seems to change often.
  • On rare occasion I have been unable to access Paycom's server. (Due to lack of internet capabilities in our office or from my phone) I have tried to submit payroll verbally to my account representative and was unable to do so. I understand this is a security issue and I respect the process, but it would be nice to be able to "call it in" if need arises.
Greg Roberts profile photo

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR profile photo
Paycom9.1
Based on 2 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE profile photo

Usability

Ascentis HR7.0
Based on 7 answers
I have used numerous other systems and Ascentis is by FAR the best system I've ever used. I love its ability to customize to your organization's needs!! Would highly recommend to anyone!
Heidi Thomsen profile photo
Paycom9.1
Based on 1 answer
Paycom is exceptionally user friendly!
Jeanean South, MA, CFRE profile photo

Support

Ascentis HR7.3
Based on 85 answers
When you get someone on the phone the support is great; the problem is at times, there isn't anyone that is answering the phones so you are waiting for a call or email back. This is why a manual would be nice.
Tina Cella profile photo
Paycom9.1
Based on 1 answer
The Paycom support team always exceeds my expectations in their timely, skillful and efficient assistance!
Jeanean South, MA, CFRE profile photo

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
Paycom9.1
Based on 1 answer
Implementing Paycom as our trusted HR/Payroll management company was extremely effortless and the transition was seamless.
Jeanean South, MA, CFRE profile photo

Alternatives Considered

The employee self-service is the key strength to Ascentis - staff like it - and use it. The employee manager is also strong - and the setup just works once it is done.
iain Stephen profile photo
Paycom is the #1 HR/Payroll company!
Jeanean South, MA, CFRE profile photo

Return on Investment

  • Hmm - it projects a level of professionalism to staff and third parties. Many of our 'sister-agencies' do not have HR software at all.
  • As stated - we were excited about the idea of scheduling through NovaTime but it became a costly venture to customize - and there were a lot of grey promises on both sides.
iain Stephen profile photo
  • I only oversee one of the smaller teams in our organization so I do not know this information. Our HR and payroll use more aspects of Paycom and would know the ROI. All I know is it makes my job as a supervisor simpler!
Rebekah Madonia profile photo

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paycom

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details