What users are saying about

Ascentis HR

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175 Ratings

Paycom

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105 Ratings

Ascentis HR

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175 Ratings
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Score 6.6 out of 101

Paycom

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105 Ratings
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Score 7 out of 101

Add comparison

Likelihood to Recommend

Ascentis HR

I would recommend the HR system over the Payroll system 10x over. The payroll system has many more glitches and workarounds; however, if you are like our organization you want an integrated product. If you are a smaller organization and have the time to reverify the report information, I would recommend the HR piece. The ESS system is a strong positive for us!
No photo available

Paycom

Paycom is situated in all payroll and human capital management processes where when you want to manage your payroll in a seamless manner, free from errors then turn to Paycom. It also keeps the employee data securely and helps in recruiting new employees and still manage their performance and onboarding in your company. It further fits in all company portfolios whether small or large thereby proving to be excellent in managing your workforce.
Richard Gichangi profile photo

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
Paycom
7.1
Employee demographic data
Ascentis HR
7.8
Paycom
6.8
Employment history
Ascentis HR
7.7
Paycom
6.9
Job profiles and administration
Ascentis HR
7.4
Paycom
7.9
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
Paycom
6.9
Organizational charting
Ascentis HR
5.8
Paycom
6.4
Organization and location management
Ascentis HR
7.1
Paycom
7.5
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
Paycom
7.3

Payroll Management

Ascentis HR
7.3
Paycom
7.6
Pay calculation
Ascentis HR
7.8
Paycom
7.5
Support for external payroll vendors
Ascentis HR
7.2
Paycom
8.4
Benefit plan administration
Ascentis HR
7.2
Paycom
7.1
Direct deposit files
Ascentis HR
8.1
Paycom
7.9
Salary revision and increment management
Ascentis HR
7.5
Paycom
7.2
Reimbursement management
Ascentis HR
6.2
Paycom
7.6

Leave and Attendance Management

Ascentis HR
7.5
Paycom
6.7
Approval workflow
Ascentis HR
7.5
Paycom
7.3
Balance details
Ascentis HR
7.3
Paycom
5.8
Annual carry-forward and encashment
Ascentis HR
7.5
Paycom
6.9

Employee Self Service

Ascentis HR
7.6
Paycom
7.3
View and generate pay and benefit information
Ascentis HR
8.0
Paycom
7.6
Update personal information
Ascentis HR
8.3
Paycom
7.9
View company policy documentation
Ascentis HR
7.4
Paycom
7.2
Employee recognition
Ascentis HR
7.0
Paycom
7.0
View job history
Ascentis HR
7.3
Paycom
6.6

Asset Management

Ascentis HR
7.0
Paycom
8.2
Tracking of all physical assets
Ascentis HR
7.0
Paycom
8.2

HR Reporting

Ascentis HR
6.2
Paycom
6.6
Report builder
Ascentis HR
6.7
Paycom
6.3
Pre-built reports
Ascentis HR
6.4
Paycom
6.3
Ability to combine HR data with external data
Ascentis HR
5.5
Paycom
7.2

Onboarding

Ascentis HR
6.6
Paycom
7.8
New hire portal
Ascentis HR
6.9
Paycom
7.7
Manager tracking tools
Ascentis HR
6.2
Paycom
7.9

Performance and Goals

Ascentis HR
6.1
Paycom
7.7
Corporate goal setting
Ascentis HR
6.2
Paycom
8.2
Individual goal setting
Ascentis HR
6.3
Paycom
7.3
Line-of sight-visibility
Ascentis HR
5.9
Paycom
8.0
Performance tracking
Ascentis HR
6.0
Paycom
7.2

Performance Management

Ascentis HR
5.9
Paycom
7.3
Performance plans
Ascentis HR
6.0
Paycom
7.3
Performance improvement plans
Ascentis HR
5.9
Paycom
7.5
Review status tracking
Ascentis HR
6.3
Paycom
7.5
Review reminders
Ascentis HR
6.1
Paycom
6.6
Multiple review frequency
Ascentis HR
5.4
Paycom
7.6

Succession Planning

Ascentis HR
5.3
Paycom
8.2
Create succession plans/pools
Ascentis HR
5.1
Paycom
8.7
Candidate ranking
Ascentis HR
5.5
Paycom
8.1
Candidate search
Ascentis HR
5.5
Paycom
7.9
Candidate development
Ascentis HR
5.2
Paycom
8.1

Recruiting / ATS

Ascentis HR
6.8
Paycom
7.7
Job Requisition Management
Ascentis HR
6.8
Paycom
8.4
Company Website Posting
Ascentis HR
7.1
Paycom
7.6
Publish to Social Media
Ascentis HR
7.0
Paycom
8.1
Job Search Site Posting
Ascentis HR
6.7
Paycom
7.6
Duplicate Candidate Prevention
Ascentis HR
6.6
Paycom
7.5
Applicant Tracking
Ascentis HR
7.0
Paycom
7.6
Notifications and Alerts
Ascentis HR
6.4
Paycom
7.2

Pros

  • Ascentis provides well-designed webinars that highlight key, critical information in order to fully utilize the software.
  • The HR Support line is very helpful. The representatives are well-trained and have excellent customer service skills.
  • The software itself is user-friendly and, in general, intuitive.
Monica Loncich, SHRM-SCP profile photo
  • Paycom has a reliable customer support service that ensures that all of your concerns are addressed on time.
  • In case of problems in setting up the software, the vendor offers training to new users either online, in person or documentation.
  • Manages and submits payroll on time.
Richard Gichangi profile photo

Cons

  • Timekeeping is actually a separate platform and is clunky compared to the Ascentis side. We really wish the timekeeping piece was under the Ascentis umbrella.
  • Novatime is not user-friendly and, unfortunately, that is the part that employees and managers have to use.
Kimberly Datisman, PHR profile photo
  • The time off accrual functionality would better if any time off requests instantly updated the accrual balances instead of it waiting until running a payroll file before updating. The "true" balance is something our employees struggle with.
Carissa Bray profile photo

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
Nothing against Ascentis, but we have outgrown this system far faster than anticipated. Our company has nearly doubled in size from when we first implemented. It has been an excellent starter HRIS but we just need to add additional functionality.Some of the features we are looking for is ability to pull data and build reports. Ascentis really lags in that category. Also looking to add additional functionality such as performance management and payroll - Ascentis offers these, but not in a fully integrated fashion that would really help.
Brian Borkovec profile photo
Paycom9.1
Based on 2 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE profile photo

Usability

Ascentis HR7.0
Based on 7 answers
As a user of the software for less than a year, we still have much to learn. There are many areas of the software that we are just not completely comfortable with yet. Still much to learn. Several of our employees will be attending the Ascentis training in May, and we are really looking forward to learning more.
Jennifer Lee, CSP profile photo
Paycom9.1
Based on 1 answer
Paycom is exceptionally user friendly!
Jeanean South, MA, CFRE profile photo

Support

Ascentis HR7.3
Based on 85 answers
Ascentis will walk me through any issues I am having, or walk me through something I am new to. Ascentis also offers great trainings. I always get email responses very quickly! I am very happy with how helpful and friendly they have been
Suzanne Simmerman profile photo
Paycom9.1
Based on 1 answer
The Paycom support team always exceeds my expectations in their timely, skillful and efficient assistance!
Jeanean South, MA, CFRE profile photo

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
Paycom9.1
Based on 1 answer
Implementing Paycom as our trusted HR/Payroll management company was extremely effortless and the transition was seamless.
Jeanean South, MA, CFRE profile photo

Alternatives Considered

I have found that ADP has a lot more features and was more user friendly. Ascentis is much better than Ceridian and provides more information than Ceridian.
Tanya Barnes profile photo
Paycom is the #1 HR/Payroll company!
Jeanean South, MA, CFRE profile photo

Return on Investment

  • Our company spends very little time handling paper, mailing costs have gone to almost nothing and the time by staff spent scanning has been significantly reduced by implementing a web-based system.
  • Having multiple remote locations, Ascentis HR has put the entire company on the same page with access to job postings, personnel files, disciplinary files, time off requests, benefits enrollment and created an efficient environment to easily perform all tasks.
  • The Home Page of Ascentis has become the HR communication tool for the entire company where all policies, newsletters, forms, announcements, Facebook and Twitter postings, etc. can be seen by all.
Sharon Voelz, SPHR, SHRM - SCP profile photo
  • Efficiency-- hours spent by HR resources answering employee questions about basic payroll and benefits has been redirected to recruitment and performance-based jobs that allow for company growth and employee attainment.
Chris Rose profile photo

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis HR More Information

Paycom

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paycom More Information