What users are saying about

Ascentis HR

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175 Ratings

Paycor

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Top Rated
135 Ratings

Ascentis HR

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175 Ratings
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Score 6.6 out of 101

Paycor

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Top Rated
135 Ratings
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Score 7.2 out of 101

Add comparison

Likelihood to Recommend

Ascentis HR

Pulling information quickly: to do Employment Verification for existing or former employees, getting contact and benefit information about employees, compensation history, and present history, job title, position hours per week, and pulling reports for EEO reporting, employee lists for audits or evaluations etc.
Catherine Peterson profile photo

Paycor

I would recommend Paycor without reservation
No photo available

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
Paycor
8.1
Employee demographic data
Ascentis HR
7.8
Paycor
8.1
Employment history
Ascentis HR
7.7
Paycor
8.3
Job profiles and administration
Ascentis HR
7.4
Paycor
8.0
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
Paycor
8.3
Organizational charting
Ascentis HR
5.8
Paycor
6.8
Organization and location management
Ascentis HR
7.1
Paycor
7.7
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
Paycor
9.4

Payroll Management

Ascentis HR
7.3
Paycor
8.2
Pay calculation
Ascentis HR
7.8
Paycor
8.3
Support for external payroll vendors
Ascentis HR
7.2
Paycor
8.2
Benefit plan administration
Ascentis HR
7.2
Paycor
7.5
Direct deposit files
Ascentis HR
8.1
Paycor
8.9
Salary revision and increment management
Ascentis HR
7.5
Paycor
8.9
Reimbursement management
Ascentis HR
6.2
Paycor
7.6

Leave and Attendance Management

Ascentis HR
7.5
Paycor
8.7
Approval workflow
Ascentis HR
7.5
Paycor
8.8
Balance details
Ascentis HR
7.3
Paycor
8.9
Annual carry-forward and encashment
Ascentis HR
7.5
Paycor
8.6

Employee Self Service

Ascentis HR
7.6
Paycor
8.6
View and generate pay and benefit information
Ascentis HR
8.0
Paycor
8.6
Update personal information
Ascentis HR
8.3
Paycor
9.0
View company policy documentation
Ascentis HR
7.4
Paycor
8.5
Employee recognition
Ascentis HR
7.0
Paycor
8.4
View job history
Ascentis HR
7.3
Paycor
8.5

Asset Management

Ascentis HR
7.0
Paycor
8.9
Tracking of all physical assets
Ascentis HR
7.0
Paycor
8.9

HR Reporting

Ascentis HR
6.2
Paycor
5.7
Report builder
Ascentis HR
6.7
Paycor
5.9
Pre-built reports
Ascentis HR
6.4
Paycor
5.3
Ability to combine HR data with external data
Ascentis HR
5.5
Paycor
5.8

Onboarding

Ascentis HR
6.6
Paycor
8.4
New hire portal
Ascentis HR
6.9
Paycor
8.0
Manager tracking tools
Ascentis HR
6.2
Paycor
8.8

Performance and Goals

Ascentis HR
6.1
Paycor
8.1
Corporate goal setting
Ascentis HR
6.2
Paycor
7.3
Individual goal setting
Ascentis HR
6.3
Paycor
8.9
Line-of sight-visibility
Ascentis HR
5.9
Paycor
7.5
Performance tracking
Ascentis HR
6.0
Paycor
8.6

Performance Management

Ascentis HR
5.9
Paycor
8.7
Performance plans
Ascentis HR
6.0
Paycor
8.4
Performance improvement plans
Ascentis HR
5.9
Paycor
8.5
Review status tracking
Ascentis HR
6.3
Paycor
8.9
Review reminders
Ascentis HR
6.1
Paycor
9.0
Multiple review frequency
Ascentis HR
5.4
Paycor
8.9

Succession Planning

Ascentis HR
5.3
Paycor
9.1
Create succession plans/pools
Ascentis HR
5.1
Paycor
Candidate ranking
Ascentis HR
5.5
Paycor
Candidate search
Ascentis HR
5.5
Paycor
9.1
Candidate development
Ascentis HR
5.2
Paycor

Recruiting / ATS

Ascentis HR
6.8
Paycor
8.6
Job Requisition Management
Ascentis HR
6.8
Paycor
8.1
Company Website Posting
Ascentis HR
7.1
Paycor
7.8
Publish to Social Media
Ascentis HR
7.0
Paycor
8.0
Job Search Site Posting
Ascentis HR
6.7
Paycor
9.6
Duplicate Candidate Prevention
Ascentis HR
6.6
Paycor
8.9
Applicant Tracking
Ascentis HR
7.0
Paycor
9.1
Notifications and Alerts
Ascentis HR
6.4
Paycor
8.9

Pros

  • The reporting capability and customization is of great use.
  • The system is very user-friendly and doesn't require users to know and understand coding.
  • The cloud availability is great for technology companies who don't necessarily conduct all of their business in one location. It allows flexibility with staffing and telecommuting for HR professionals.
Dawn Haag-Hatterer, JD profile photo
  • Paycor is an easy system to set up and utilize.
  • Payor is user-friendly, so we don't have many questions from our field staff concerning how to pull information that they need from the system.
No photo available

Cons

  • There were some minor "nice to haves" that Ascentis could incorporate into their system for users. Most of these suggestions are being included in their upcoming release of Ascentis Payroll. (So minor, I can't even remember what we suggested.)
  • We ran into only one unique multiple garnishment scenario that required us manually review the one employee. (Very minor, compared to prior vendor system calculations.)
Dottie Abston, CPP profile photo
  • Paycor's support system and customer service is lacking. It is very hard to get in contact with someone that knows how to fix an issue.
  • Paycor's updates often cause issues with each of our weekly pay runs. Sometimes they do updates mid day and mid week which interferes with getting our payroll out on time.
  • The Paycor system malfunctions quite often and does odd things that cannot be duplicated and so it never gets fixed. For instance, we have an employee that has 40 hours that does not show up on the pay grid but calculates and pays out. When you have hundreds of employees, things like that are hard to catch right away. We did catch it the second week in by chance but the employee had already been paid for 80 extra hours, and we were unable to recoup it because they left.
  • The component in Paycor that is used to pay back advances is not good. If an employee has more than one advance at any given time, you have to add it to the original amount; you cannot start a new one. Also, if one advance is completely paid back, the system doesn't allow you to close it out and store it as historical information. If the employee takes out another loan, you have to add it to the old one. It allows for the risk of human error.
  • Pulling Paycor reports is difficult and time consuming. You also cannot get an annual comprehensive report; the system can only print by payroll. So ,if I want a report showing all income for a given time period, the system pulls that period by week and gives me all four hundred plus employees by week. I then have to dump everything into an excel spreadsheet and sort it. This is so time consuming and causes errors because mistakes are easy to make.
  • I was in my profile on Paycor the other day and it all of a sudden switched to our HR Directors profile. I had all of their access abilities.
  • During the last update, Paycor gave administrative rights to many of our employees that should not have had it. We had to sift through our entire database to correct this issue. It was by luck that it was caught.
  • The Paycor system is not very good at accepting data dumps from other systems. It changes information during the dump and it is hard to catch everything. Many errors have been made because of it.
No photo available

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
I love this product and have no plans on changing. Despite how much I like Ascentis, changing providers is an enormous undertaking and not one that I plan on taking on again
Heidi Thomsen profile photo
Paycor9.4
Based on 6 answers
Their customer service the functionality and how easy and user friendly it is
Cyndi Rooks, PHR, HCS, SHRM-CP profile photo

Usability

Ascentis HR7.0
Based on 7 answers
I have used numerous other systems and Ascentis is by FAR the best system I've ever used. I love its ability to customize to your organization's needs!! Would highly recommend to anyone!
Heidi Thomsen profile photo
Paycor6.6
Based on 42 answers
The employees seem to be able to use the system without much help. The reporting mechanism is horrible. I've worked with many payroll softwares over the years and Paycor is by far the worst one when it comes to reports available. I spend too much time trying to pull the information that I need which keeps me from other more important duties.
No photo available

Support

Ascentis HR7.3
Based on 85 answers
With most issues, Ascentis support is very responsive and helpful, however when the issue is one that requires technical review and/or support, there is rarely any follow-up or response. The issues with the electronic transmittal of benefit information to carriers was one that after 1.5 years has yet to be resolved and follow-up from Ascentis on the status has been minimal. I have only receive information after repeated complaints were filed and escalated to top management.
Kelly C. Neill, SPHR profile photo
Paycor7.0
Based on 41 answers
Paycor representatives are always very helpful. The drawback is that I do not always hear back from them right away. I am still waiting on a message I left three days ago. Although the information is not urgent today, it is information that I need before the next payroll is processed.
Barbie Porter profile photo

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
Paycor8.4
Based on 9 answers
Really think through your current processes. Some things need to be updated as you go through the implementation. That is really easier than making a change after the implementation is completed!
No photo available

Alternatives Considered

Ascentis is tremendously better than either Ceridian or Paychex and much more cost effective than Kronos. Kronos was a better time module however
Heidi Thomsen profile photo
It is much easier than ADP, especially for actual processing of payrolls. Having to go back and edit is so simple. It allows you to edit with ease before submitting. You can even run reports on a current payroll before hitting submit to verify. Easy easy easy.
Erin Wukawitz profile photo

Return on Investment

  • n/a - I wouldn't necessarily say it has had a very big impact on our bottom line. It has allowed the HR/Payroll department to save time however with data entry.
Heidi Thomsen profile photo
  • Keeping track of contributions for child support or garnishments is easy. Ease of use for tracking is wonderful.
Erin Wukawitz profile photo

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis HR More Information

Paycor

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paycor More Information