What users are saying about

Ascentis HR

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175 Ratings

UltiPro

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Top Rated
726 Ratings

Ascentis HR

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175 Ratings
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Score 6.6 out of 101

UltiPro

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Top Rated
726 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

Ascentis HR

I would recommend the HR system over the Payroll system 10x over. The payroll system has many more glitches and workarounds; however, if you are like our organization you want an integrated product. If you are a smaller organization and have the time to reverify the report information, I would recommend the HR piece. The ESS system is a strong positive for us!
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UltiPro

We have found that UltiPro is good for our international needs but less appropriate for robust budgeting/position management needs.
Vikki Morris profile photo

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
UltiPro
8.4
Employee demographic data
Ascentis HR
7.8
UltiPro
8.9
Employment history
Ascentis HR
7.7
UltiPro
8.5
Job profiles and administration
Ascentis HR
7.4
UltiPro
8.6
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
UltiPro
8.3
Organizational charting
Ascentis HR
5.8
UltiPro
7.9
Organization and location management
Ascentis HR
7.1
UltiPro
8.4
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
UltiPro
8.4

Payroll Management

Ascentis HR
7.3
UltiPro
8.8
Pay calculation
Ascentis HR
7.8
UltiPro
8.9
Support for external payroll vendors
Ascentis HR
7.2
UltiPro
8.5
Benefit plan administration
Ascentis HR
7.2
UltiPro
8.7
Direct deposit files
Ascentis HR
8.1
UltiPro
9.2
Salary revision and increment management
Ascentis HR
7.5
UltiPro
8.8
Reimbursement management
Ascentis HR
6.2
UltiPro
8.4

Leave and Attendance Management

Ascentis HR
7.5
UltiPro
8.1
Approval workflow
Ascentis HR
7.5
UltiPro
8.4
Balance details
Ascentis HR
7.3
UltiPro
7.9
Annual carry-forward and encashment
Ascentis HR
7.5
UltiPro
8.0

Employee Self Service

Ascentis HR
7.6
UltiPro
9.0
View and generate pay and benefit information
Ascentis HR
8.0
UltiPro
9.2
Update personal information
Ascentis HR
8.3
UltiPro
9.4
View company policy documentation
Ascentis HR
7.4
UltiPro
8.9
Employee recognition
Ascentis HR
7.0
UltiPro
8.4
View job history
Ascentis HR
7.3
UltiPro
9.1

Asset Management

Ascentis HR
7.0
UltiPro
7.8
Tracking of all physical assets
Ascentis HR
7.0
UltiPro
7.8

HR Reporting

Ascentis HR
6.2
UltiPro
8.2
Report builder
Ascentis HR
6.7
UltiPro
8.6
Pre-built reports
Ascentis HR
6.4
UltiPro
8.1
Ability to combine HR data with external data
Ascentis HR
5.5
UltiPro
7.9

Onboarding

Ascentis HR
6.6
UltiPro
8.5
New hire portal
Ascentis HR
6.9
UltiPro
8.7
Manager tracking tools
Ascentis HR
6.2
UltiPro
8.3

Performance and Goals

Ascentis HR
6.1
UltiPro
8.4
Corporate goal setting
Ascentis HR
6.2
UltiPro
8.2
Individual goal setting
Ascentis HR
6.3
UltiPro
8.6
Line-of sight-visibility
Ascentis HR
5.9
UltiPro
8.1
Performance tracking
Ascentis HR
6.0
UltiPro
8.6

Performance Management

Ascentis HR
5.9
UltiPro
8.2
Performance plans
Ascentis HR
6.0
UltiPro
8.1
Performance improvement plans
Ascentis HR
5.9
UltiPro
8.2
Review status tracking
Ascentis HR
6.3
UltiPro
8.0
Review reminders
Ascentis HR
6.1
UltiPro
8.1
Multiple review frequency
Ascentis HR
5.4
UltiPro
8.4

Succession Planning

Ascentis HR
5.3
UltiPro
7.9
Create succession plans/pools
Ascentis HR
5.1
UltiPro
8.0
Candidate ranking
Ascentis HR
5.5
UltiPro
7.8
Candidate search
Ascentis HR
5.5
UltiPro
8.3
Candidate development
Ascentis HR
5.2
UltiPro
7.6

Recruiting / ATS

Ascentis HR
6.8
UltiPro
8.3
Job Requisition Management
Ascentis HR
6.8
UltiPro
8.1
Company Website Posting
Ascentis HR
7.1
UltiPro
8.7
Publish to Social Media
Ascentis HR
7.0
UltiPro
8.2
Job Search Site Posting
Ascentis HR
6.7
UltiPro
8.4
Duplicate Candidate Prevention
Ascentis HR
6.6
UltiPro
8.2
Applicant Tracking
Ascentis HR
7.0
UltiPro
8.5
Notifications and Alerts
Ascentis HR
6.4
UltiPro
8.2

Pros

  • The reporting capability and customization is of great use.
  • The system is very user-friendly and doesn't require users to know and understand coding.
  • The cloud availability is great for technology companies who don't necessarily conduct all of their business in one location. It allows flexibility with staffing and telecommuting for HR professionals.
Dawn Haag-Hatterer, JD profile photo
  • Cognos Analytics is one of the best features of Ultipro. There are no limits to the data you can get from Ultipro which makes it invaluable in ensuring we are on track with the budget.
  • Employee self-service is a popular feature with our agency. They no longer have to come by HR to fill out forms or make changes and with a 24/7 business, this is a helpful tool.
  • We are currently experimenting with the documents section to track progressive discipline. This is allowing supervisors and managers to see where they are and what improvements they need to work on.
Linda Hendley, PHR, SHRM-CP profile photo

Cons

  • The organizational structure of Ascentis and segregated nature of the system and system support can be confusing. For example, if I need assistance with onboarding an employee it is not often clear who I should contact for assistance. The company seems to be divided by Ascentis HR, Ascentis Payroll, Ascentis TimeKeeping, and Ascentis Recruiting, It would be nice to have one point of contact for customer support for the entire Ascentis system rather than having multiple points of contact that are often changing.
  • I attending the Ascentis User Conference in 2013 during which we were told that Ascentis HR would be transitioning to a new platform in early 2014. Since that conference, I have received no communication from Ascentis as to the status of the transition and we are still on the Remote Desktop platform.
  • During the User Conference 2013 there was no one from Ascentis that was familiar with the Onboarding side of Ascentis. I got the impression that we were one of very few customers utilizing the onboarding feature and the Ascentis staff was not aware of the features and were unable to answer any questions. In fact, I felt like I was answering their questions rather than them answering mine.
  • Would love to see the system be more flexible for international use. The system does not allow international contact information to be entered and does not allow for selection of any country locations other than US and Canada. We have had to work around these limitations.
  • The Attendance tracking is somewhat limited in that it does not allow for a policy which awards PTO in lump sums at multiple intervals throughout the year. It allows a policy where a flat amount is awarded once a year or where the PTO is accrued on a regular basis only.
Kelly C. Neill, SPHR profile photo
  • UTM PTO Balances - These are inaccurate when you are processing timesheets in arrears and the balance brought back in from Core HR/Payroll is inconsistent with what is in UTM.
  • GL Actual Accrual Reporting - It was suggested to move to bi-weekly payroll but then there is no way to report on the actual accrual on a monthly basis. I have heard a report is in development but is not available yet.
  • Mobile App - The mobile app works great for what is working but it has taken a long time to get timesheets incorporated and is still not ready yet so we have not rolled it out to the organization. When this comes, we will have to test thoroughly.
Robert W. Staples, III., P.E. profile photo

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
Nothing against Ascentis, but we have outgrown this system far faster than anticipated. Our company has nearly doubled in size from when we first implemented. It has been an excellent starter HRIS but we just need to add additional functionality.Some of the features we are looking for is ability to pull data and build reports. Ascentis really lags in that category. Also looking to add additional functionality such as performance management and payroll - Ascentis offers these, but not in a fully integrated fashion that would really help.
Brian Borkovec profile photo
UltiPro9.0
Based on 174 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas profile photo

Usability

Ascentis HR7.0
Based on 7 answers
I have used numerous other systems and Ascentis is by FAR the best system I've ever used. I love its ability to customize to your organization's needs!! Would highly recommend to anyone!
Heidi Thomsen profile photo
UltiPro8.6
Based on 98 answers
I think UltiPro is very user friendly
Jill Schwebach profile photo

Reliability and Availability

Ascentis HR8.0
Based on 2 answers
No answer on this topic is available.
UltiPro8.9
Based on 59 answers
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Juan Osegueda profile photo

Performance

Ascentis HR8.0
Based on 1 answer
No answer on this topic is available.
UltiPro9.2
Based on 54 answers
At first speed was a slight issue but it consistently works at acceptable speeds now.
Gregg Paulk profile photo

Support

Ascentis HR7.3
Based on 85 answers
We have only completed 2 payroll cycles and are still working to build out the performance management module. But so far our implementation team has been organized, knowledgeable and quick to respond.
Kimberly Datisman, PHR profile photo
UltiPro7.7
Based on 213 answers
Their support is TOP NOTCH. Let me give you an example. The first year we had to do medical reporting on the W2s, we failed miserably as a company. Our customer service rep worked until 2am one evening to help us get this right. She worked the weekend. And we continue to receive that service years later. They also have a chat area on their support site for payroll issues that are stopping payroll from continuing. We have used this successfully several times. Ultipro is 100% committed to making sure your payroll is correct when it goes out the door.
Rose Petty profile photo

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
UltiPro8.9
Based on 77 answers
I was the person with the first Go Live payroll for our organization. It was for our Corporate Office. Ultimate had people on site for training for both myself and HR and they were there with us for the first payroll.
Rose Petty profile photo

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
UltiPro9.0
Based on 172 answers
UltiPro's online training is convenient and allows you select the training that is most applicable to your position. It allows you to learn the various functions at your own pace
Allison Vessels, Ed.D., SPHR profile photo

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
UltiPro8.7
Based on 69 answers
It is a very arduous process (and would be regardless of the product being implemented), but the UltiPro implementation team that guided us through the process were very skilled, dedicated, organized and helpful. We implemented payroll and benefits within less than 12 months and there was virtually no disruption in employee pay or benefits upon the transition
Dani Mercer profile photo

Alternatives Considered

We selected Ascentis for better customer service than we had with ADP.
Kimberly Datisman, PHR profile photo
Workday is the answer for much of what Ulti lacks but the price tag is cost prohibitive. Ulti has a lot in common with ADP Workforce Now, both the pros and the cons. If you hate ADP WFN, you'll struggle with Ulti too.
Amy Gulati, MBA, GPHR, SPHR, PHRca profile photo

Scalability

Ascentis HR5.0
Based on 1 answer
No answer on this topic is available.
UltiPro8.8
Based on 77 answers
Grown from 500 staff to 800 users with out having to increase support staff
Gregg Paulk profile photo

Return on Investment

  • As we have been using Ascentis for less than a year, it is still too early to tell.
Jennifer Lee, CSP profile photo
  • ne stop data record management that is unified
  • simplified reporting, data in the hands of HR and the user
  • improved HR and payroll efficiency
  • complete support from Ultimate
Helen Luketic, CHRP profile photo

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis HR More Information

UltiPro

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

UltiPro More Information