What users are saying about

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings

WebHR

4 Ratings

Ascentis HR<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

175 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101

WebHR

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

Ascentis HR

Pulling information quickly: to do Employment Verification for existing or former employees, getting contact and benefit information about employees, compensation history, and present history, job title, position hours per week, and pulling reports for EEO reporting, employee lists for audits or evaluations etc.
Catherine Peterson profile photo

WebHR

I cannot think of any scenarios where WebHR would not be appropriate. It's a good solution for any size business and I see a lot of interest in the development to continue improving the solution.
Braulio Blanco profile photo

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
WebHR
8.0
Employee demographic data
Ascentis HR
7.9
WebHR
8.2
Employment history
Ascentis HR
7.7
WebHR
8.2
Job profiles and administration
Ascentis HR
7.4
WebHR
8.2
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
WebHR
Organizational charting
Ascentis HR
5.8
WebHR
7.3
Organization and location management
Ascentis HR
7.1
WebHR
8.2
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
WebHR

Payroll Management

Ascentis HR
7.4
WebHR
Pay calculation
Ascentis HR
7.8
WebHR
Support for external payroll vendors
Ascentis HR
7.2
WebHR
Benefit plan administration
Ascentis HR
7.2
WebHR
Direct deposit files
Ascentis HR
8.2
WebHR
Salary revision and increment management
Ascentis HR
7.5
WebHR
Reimbursement management
Ascentis HR
6.2
WebHR

Leave and Attendance Management

Ascentis HR
7.5
WebHR
Approval workflow
Ascentis HR
7.5
WebHR
Balance details
Ascentis HR
7.3
WebHR
Annual carry-forward and encashment
Ascentis HR
7.5
WebHR

Employee Self Service

Ascentis HR
7.6
WebHR
View and generate pay and benefit information
Ascentis HR
8.0
WebHR
Update personal information
Ascentis HR
8.4
WebHR
View company policy documentation
Ascentis HR
7.4
WebHR
Employee recognition
Ascentis HR
7.0
WebHR
View job history
Ascentis HR
7.3
WebHR

Asset Management

Ascentis HR
7.0
WebHR
Tracking of all physical assets
Ascentis HR
7.0
WebHR

HR Reporting

Ascentis HR
6.2
WebHR
6.8
Report builder
Ascentis HR
6.7
WebHR
7.3
Pre-built reports
Ascentis HR
6.4
WebHR
6.4
Ability to combine HR data with external data
Ascentis HR
5.5
WebHR

Onboarding

Ascentis HR
6.6
WebHR
New hire portal
Ascentis HR
6.9
WebHR
Manager tracking tools
Ascentis HR
6.3
WebHR

Performance and Goals

Ascentis HR
6.1
WebHR
Corporate goal setting
Ascentis HR
6.2
WebHR
Individual goal setting
Ascentis HR
6.4
WebHR
Line-of sight-visibility
Ascentis HR
5.9
WebHR
Performance tracking
Ascentis HR
6.0
WebHR

Performance Management

Ascentis HR
6.0
WebHR
Performance plans
Ascentis HR
6.0
WebHR
Performance improvement plans
Ascentis HR
5.9
WebHR
Review status tracking
Ascentis HR
6.3
WebHR
Review reminders
Ascentis HR
6.1
WebHR
Multiple review frequency
Ascentis HR
5.4
WebHR

Succession Planning

Ascentis HR
5.4
WebHR
Create succession plans/pools
Ascentis HR
5.2
WebHR
Candidate ranking
Ascentis HR
5.5
WebHR
Candidate search
Ascentis HR
5.6
WebHR
Candidate development
Ascentis HR
5.3
WebHR

Recruiting / ATS

Ascentis HR
6.8
WebHR
Job Requisition Management
Ascentis HR
6.8
WebHR
Company Website Posting
Ascentis HR
7.1
WebHR
Publish to Social Media
Ascentis HR
7.0
WebHR
Job Search Site Posting
Ascentis HR
6.7
WebHR
Duplicate Candidate Prevention
Ascentis HR
6.6
WebHR
Applicant Tracking
Ascentis HR
7.0
WebHR
Notifications and Alerts
Ascentis HR
6.4
WebHR

Pros

  • Implementation - You work one on one with a specialist to help build and customize each module. They are patient, supportive, and very helpful.
  • Customization - There were few (if any) things I asked for that couldn't be customized. They really do work with you to make the system work for you.
  • Support - If/when an issue arises, you are met with immediate response and rectification. Their dedication to customer service is great.
No photo available
  • You create the organization structure when setting up employees (define direct reports) and WebHR uses this for its logic. For example; creating organization charts; Applying roles so managers automatically have access to direct reports information; direct reports interact with their managers to request vacation time, performance evaluations, etc.
  • We are working within the Google apps business edition which permits easy implementation of WebHR within the organization.
Braulio Blanco profile photo

Cons

  • I really can't say that Ascentis needs to improve at this point. It's a great system for organizations who want a full-bodied system without the expense and downtime of implementation and training.
Dawn Haag-Hatterer, JD profile photo
  • The ability to create organization charts is very useful. However, current implementation only permits creating a simple output of individual org charts (in the reports section). I currently generate them and then cut/paste to PowerPoints. It would be excellent if WebHR could generate these direct to a powerpoint presentation and at good resolution.
  • Would be useful to have ability to create VACANT positions and have these appear in employee list and org charts. Also that they be accounted for separately in the generated reports. Currently I have to create employees called VACANT to get around this. Also would be really nice to be able to link these vacant positions with the recruitment module so management can select the vacant positions and see how the recruitment process is advancing to fill the position.
  • An option for a tabular view of the employee data would be really convenient to be able to do mass editing. This instead of having to open and edit one by one. This would help a lot in being able to detect and complete missing data from employee profiles.
Braulio Blanco profile photo

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR profile photo
WebHR5.0
Based on 1 answer
Renewal of this product is out of my control, but if asked I would give this product a thumbs up to renew. It only gets better with time
No photo available

Usability

Ascentis HR7.0
Based on 7 answers
I have used numerous other systems and Ascentis is by FAR the best system I've ever used. I love its ability to customize to your organization's needs!! Would highly recommend to anyone!
Heidi Thomsen profile photo
No score
No answers yet
No answers on this topic

Support

Ascentis HR7.3
Based on 85 answers
With most issues, Ascentis support is very responsive and helpful, however when the issue is one that requires technical review and/or support, there is rarely any follow-up or response. The issues with the electronic transmittal of benefit information to carriers was one that after 1.5 years has yet to be resolved and follow-up from Ascentis on the status has been minimal. I have only receive information after repeated complaints were filed and escalated to top management.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis is tremendously better than either Ceridian or Paychex and much more cost effective than Kronos. Kronos was a better time module however
Heidi Thomsen profile photo
I have not had the opportunity to use any other form of HR actions outside of manual/typewritten requests
No photo available

Return on Investment

  • The positive impact is that because the company has grown at astronomical rates, Ascentis Payroll prints our checks, pays our State and Federal Taxes, sends out our garnishments and it eliminates the hours we spend doing it ourselves.
  • The negative impact was that it is taking a lot of time to implement, more than what we were lead to believe it would take.
Tina Cella profile photo
  • We are too early in implementation to be able to calculate ROI but am sure we will se great benefits in efficiency during the following 6 months.
Braulio Blanco profile photo

Screenshots

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Ascentis HR Editions & Modules
Ascentis HR
Additional Pricing Details

WebHR

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
WebHR Editions & Modules
WebHR
Edition
All Essential Modules
$ 2.001
1. per employee per month
Additional Pricing Details
Pricing calculator is available at http://webhr.co/pricing.php