What users are saying about

Paycom<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

96 Ratings

Ascentis Payroll

10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Paycom<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

96 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

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Likelihood to Recommend

Ascentis Payroll

Ascentis Payroll is well suited for small companies where there is minimal audit/review that needs to happen. The system is something that has to be audited regularly. Also may be a good solution for an organization that has a well versed Payroll MANAGER, versus a Payroll Administrator that may require some guidance.
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Paycom

I believe Paycom is well suited for any company with 25 or more employees. It will help companies with a larger employee base run more efficiently.As our employee base grows, Paycom will make it easy for our changing needs. We were worried about the transition over to Paycom, but with help from our representative, this process was easy.
Kirt Rumbaugh profile photo

Feature Rating Comparison

Human Resource Management

Ascentis Payroll
Paycom
7.7
Employee demographic data
Ascentis Payroll
Paycom
7.3
Employment history
Ascentis Payroll
Paycom
7.2
Job profiles and administration
Ascentis Payroll
Paycom
8.5
Workflow for transfers, promotions, pay raises, etc.
Ascentis Payroll
Paycom
7.6
Organizational charting
Ascentis Payroll
Paycom
7.2
Organization and location management
Ascentis Payroll
Paycom
8.1
Compliance data (COBRA, OSHA, etc.)
Ascentis Payroll
Paycom
8.1

Payroll Management

Ascentis Payroll
Paycom
8.2
Pay calculation
Ascentis Payroll
Paycom
8.2
Support for external payroll vendors
Ascentis Payroll
Paycom
8.6
Benefit plan administration
Ascentis Payroll
Paycom
7.3
Direct deposit files
Ascentis Payroll
Paycom
8.6
Salary revision and increment management
Ascentis Payroll
Paycom
8.1
Reimbursement management
Ascentis Payroll
Paycom
8.6

Leave and Attendance Management

Ascentis Payroll
Paycom
7.2
Approval workflow
Ascentis Payroll
Paycom
7.9
Balance details
Ascentis Payroll
Paycom
6.5
Annual carry-forward and encashment
Ascentis Payroll
Paycom
7.2

Employee Self Service

Ascentis Payroll
Paycom
7.9
View and generate pay and benefit information
Ascentis Payroll
Paycom
8.1
Update personal information
Ascentis Payroll
Paycom
8.3
View company policy documentation
Ascentis Payroll
Paycom
7.7
Employee recognition
Ascentis Payroll
Paycom
8.2
View job history
Ascentis Payroll
Paycom
7.0

Asset Management

Ascentis Payroll
Paycom
8.4
Tracking of all physical assets
Ascentis Payroll
Paycom
8.4

HR Reporting

Ascentis Payroll
Paycom
7.3
Report builder
Ascentis Payroll
Paycom
7.0
Pre-built reports
Ascentis Payroll
Paycom
7.0
Ability to combine HR data with external data
Ascentis Payroll
Paycom
7.9

Onboarding

Ascentis Payroll
Paycom
8.2
New hire portal
Ascentis Payroll
Paycom
8.3
Manager tracking tools
Ascentis Payroll
Paycom
8.2

Performance and Goals

Ascentis Payroll
Paycom
7.8
Corporate goal setting
Ascentis Payroll
Paycom
8.2
Individual goal setting
Ascentis Payroll
Paycom
7.4
Line-of sight-visibility
Ascentis Payroll
Paycom
8.1
Performance tracking
Ascentis Payroll
Paycom
7.3

Performance Management

Ascentis Payroll
Paycom
8.2
Performance plans
Ascentis Payroll
Paycom
8.2
Performance improvement plans
Ascentis Payroll
Paycom
8.6
Review status tracking
Ascentis Payroll
Paycom
8.6
Review reminders
Ascentis Payroll
Paycom
7.8
Multiple review frequency
Ascentis Payroll
Paycom
8.1

Succession Planning

Ascentis Payroll
Paycom
8.3
Create succession plans/pools
Ascentis Payroll
Paycom
8.9
Candidate ranking
Ascentis Payroll
Paycom
8.3
Candidate search
Ascentis Payroll
Paycom
7.9
Candidate development
Ascentis Payroll
Paycom
8.2

Recruiting / ATS

Ascentis Payroll
Paycom
7.8
Job Requisition Management
Ascentis Payroll
Paycom
8.4
Company Website Posting
Ascentis Payroll
Paycom
7.7
Publish to Social Media
Ascentis Payroll
Paycom
8.1
Job Search Site Posting
Ascentis Payroll
Paycom
7.7
Duplicate Candidate Prevention
Ascentis Payroll
Paycom
7.5
Applicant Tracking
Ascentis Payroll
Paycom
7.7
Notifications and Alerts
Ascentis Payroll
Paycom
7.7

Pros

  • Creating Manual Checks: this system is very easy to create a manual check on an emergency/as needed basis.
  • Canned reports: good selection to choose from
  • Easy to load reports from timekeeper to ensure accurate processing
No photo available
  • Our sales rep. has answered all our questions and fulfilled our growing and changing needs.
  • Paycom training for all employees was very easy to follow and the trainer was very professional
  • When needs change, customer service reps are very friendly and eager to help
Kirt Rumbaugh profile photo

Cons

  • Custom reports: not user friendly or intuitive and have to call support every time and they are not the most trained to be able to assist
  • Taxes: A lot of back and forth with the Tax team and they make the ownership on the employer without providing much support
  • Not all items flow from Ascentis HR to Ascentis Payroll so there are many duplicate manual additions to record.
  • All updates have to be entered into HR before it flows to Payroll system. If update made in Payroll system, it will not flow over to HR system.
No photo available
  • I'd like to see the user and client login credentials managed as a true multilevel authentication instead of needing to log in to separate applications.
  • I'd like to see a free SSO implementation.
  • It'd be cool to see an API framework to allow more integration into other LOB applications. Expense management could flow directly from my corporate credit card accounts into Paycom if I had an API for expense management. (Example)
Dan Rotelli profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Paycom9.1
Based on 2 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE profile photo

Usability

No score
No answers yet
No answers on this topic
Paycom9.1
Based on 1 answer
Paycom is exceptionally user friendly!
Jeanean South, MA, CFRE profile photo

Support

No score
No answers yet
No answers on this topic
Paycom9.1
Based on 1 answer
The Paycom support team always exceeds my expectations in their timely, skillful and efficient assistance!
Jeanean South, MA, CFRE profile photo

Implementation

No score
No answers yet
No answers on this topic
Paycom9.1
Based on 1 answer
Implementing Paycom as our trusted HR/Payroll management company was extremely effortless and the transition was seamless.
Jeanean South, MA, CFRE profile photo

Alternatives Considered

Paychex worked a lot easier and their representatives knew the system in and out. Any issues were easily resolved and if a solution required time, they would always find a way to help the customer versus having the customer try to figure out what a solution is. This can be rather frustrating when you are an administrator and are not the subject matter expert
No photo available
Carissa Bray profile photo

Return on Investment

  • Positive: One seamless solution that pulls in time and attendance for quick processing
  • Negative: Multiple audit of system and information processed through
  • Negative: taxes-- must have knowledge of payroll taxes, their "experts" are not always helpful
No photo available
  • I only oversee one of the smaller teams in our organization so I do not know this information. Our HR and payroll use more aspects of Paycom and would know the ROI. All I know is it makes my job as a supervisor simpler!
Rebekah Madonia profile photo

Pricing Details

Ascentis Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paycom

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details