Ascentis Timekeeper vs Kronos Workforce Central

Ascentis Timekeeper

Ascentis Timekeeper is very well suited for organizations with highly complex configurations. Less useful for very small organizations.

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Karen Halladay SPHR, SHRM-SCP, CCP, CTM

Founder/CEO

Palm Payroll, LLCHuman Resources, 1-10 employees

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Kronos Workforce Central

Kronos is great for recording time and for reporting, when used effectively. What I like about Kronos is that their Customer Support team is always very knowledgeable and helpful in a bind. Which means that when I don't necessarily know where to access a particular set of tools, I can call a Solutions rep and they know exactly where to point me to achieve the results that I need. Like most software, it is not recommended for very basic users; users should be comfortable accessing a computer or smart phone to use the suite. Kronos is well suited for those businesses have hourly employees that are required to swipe in and out to record their time. Swiping in can be done at a physical kiosk/timeclock, or from a computer. If a location is equipped with a physical kiosk/timeclock, a good support technician that knows how to resolve random errors should be present to assist when needed.

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Juan Osegueda

Payroll Manager

Hostmark Hospitality GroupHospitality, 1001-5000 employees

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Pros

Flexibility in configuration
Ease of use
Reporting capabilities

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Karen Halladay SPHR, SHRM-SCP, CCP, CTM

Founder/CEO

Palm Payroll, LLCHuman Resources, 1-10 employees

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Time and Attendance integration is exceptional, whether using time clocks on online clocking capabilities at off-site locations that lack physical time clocks
The ability to track details from an HR perspective, such as educational requirements (and expirations), immunization status, etc was well built
Security is very granular, so you can give certain users access to certain pieces of the application, while maintaining security in other areas.

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Spencer Hamons, MSOL, CHCIO

Deputy CIO / Director of Corporate Project Management

Taos Health SystemsHospital & Health Care, 1001-5000 employees

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Cons

International configuration
Payroll export is a little cumbersome

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Karen Halladay SPHR, SHRM-SCP, CCP, CTM

Founder/CEO

Palm Payroll, LLCHuman Resources, 1-10 employees

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Administration of the system is complex. There is no way that an organization with no formal IT department will be able to effectively able to manage the complexity of the system without some outside assistance. This wasn't a problem for our organization as we had a large, formal IT department, but we had four people involved in the build process and one person dedicating approximately 30% of their time to the day-to-day management of the system.
The server requirements are extremely robust for the system, utilizing more resources than I really think should be required. Although the system does support virtualization, you have to dedicate a significant amount of CPU and memory to each virtual machine to obtain peak performance.
Although you can import data from an extract, this is complex to do. Even if you have someone who is a SQL (this is the version we used) expert, developing importation scripts is difficult. Most likely, if you are doing a switch from a previous system, you will need third party assistance to develop the import / validation scripts.

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Spencer Hamons, MSOL, CHCIO

Deputy CIO / Director of Corporate Project Management

Taos Health SystemsHospital & Health Care, 1001-5000 employees

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Likelihood to Renew

No score

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Kronos Workforce Central5.0

Based on 11 answers

Once an enterprise system is purchased, configured, deployed, and accepted at a University, changing or replacing that system becomes very difficult. The sunk costs of training supervisors and employees and creating a support model become a road block for future changes. Kronos Workforce Central does its job at the University and will be the time collection system of record for the foreseeable future

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Verified User

Director in Information Technology

Higher Education Company, 10,001+ employees

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Support

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Kronos Workforce Central9.4

Based on 2 answers

Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.

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Juan Osegueda

Payroll Manager

Hostmark Hospitality GroupHospitality, 1001-5000 employees

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Alternatives Considered

Ascentis Timekeeper is superior in it's ability in its configuration of highly complex organizational policies.

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Karen Halladay SPHR, SHRM-SCP, CCP, CTM

Founder/CEO

Palm Payroll, LLCHuman Resources, 1-10 employees

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Can't compare. Quickbooks was easy, but lacked functional reporting which is essential to manage employee time

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Verified User

Manager in Other

Retail Company, 5001-10,000 employees

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Return on Investment

Clear insight into the ins and outs of the workforce
Workforce planning and analysis
Extensive reporting

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Karen Halladay SPHR, SHRM-SCP, CCP, CTM

Founder/CEO

Palm Payroll, LLCHuman Resources, 1-10 employees

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Increased Employee efficiency. It makes it simple for us to manage all of our employees requests and time.
Happy Employees: Since it was easy for them to manage their own time and to submit requests, it made everyone happy

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Verified User

Manager in Other

Retail Company, 5001-10,000 employees

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