What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
232 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
103 Ratings

Ascentis

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
232 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

BambooHR

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
103 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Ascentis

While the Recruiting module itself is difficult to get it the way we need, moving applicants into HR has saved us tons of time since it is fully integrated. Everything works well together and the support services teams for all modules are outstanding. Within Recruiting, there are no integrated Reference check capabilities, so it has to be done manually outside the system. With the volume of seasonal hiring we do, we simply don't have the time to do this effectively. If there was a way to run reference checks and have them flow back to the employee record in the form of an attachment for their file, it would be awesome!
Gail Bettcher | TrustRadius Reviewer

BambooHR

It is well-suited for medium to large sized companies who need to keep benefits, data, employee info, and more all in one safe and clean place. It may be less appropriate for teams that don't need this sort of data on a daily basis. It is definitely an "internal-use only" tool from what I can tell.
Hayden Anderson | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.1
BambooHR
8.1
Employee demographic data
Ascentis
8.1
BambooHR
8.2
Employment history
Ascentis
7.9
BambooHR
8.5
Job profiles and administration
Ascentis
7.0
BambooHR
8.0
Workflow for transfers, promotions, pay raises, etc.
Ascentis
6.6
BambooHR
8.2
Organizational charting
Ascentis
5.9
BambooHR
7.6
Organization and location management
Ascentis
7.4
BambooHR
8.2
Compliance data (COBRA, OSHA, etc.)
Ascentis
6.7
BambooHR
7.7

Payroll Management

Ascentis
7.6
BambooHR
8.1
Pay calculation
Ascentis
8.4
BambooHR
8.0
Support for external payroll vendors
Ascentis
7.6
BambooHR
7.4
Benefit plan administration
Ascentis
6.8
BambooHR
8.2
Direct deposit files
Ascentis
8.8
BambooHR
8.8
Salary revision and increment management
Ascentis
7.3
BambooHR
8.7
Reimbursement management
Ascentis
6.7
BambooHR
7.7

Leave and Attendance Management

Ascentis
7.6
BambooHR
9.1
Approval workflow
Ascentis
7.4
BambooHR
9.2
Balance details
Ascentis
7.7
BambooHR
9.2
Annual carry-forward and encashment
Ascentis
7.7
BambooHR
8.8

Employee Self Service

Ascentis
7.5
BambooHR
8.3
View and generate pay and benefit information
Ascentis
7.9
BambooHR
7.9
Update personal information
Ascentis
8.3
BambooHR
8.7
View company policy documentation
Ascentis
7.4
BambooHR
8.2
Employee recognition
Ascentis
6.6
BambooHR
8.3
View job history
Ascentis
7.1
BambooHR
8.5

Asset Management

Ascentis
5.4
BambooHR
8.2
Tracking of all physical assets
Ascentis
5.4
BambooHR
8.2

HR Reporting

Ascentis
6.3
BambooHR
7.8
Report builder
Ascentis
6.5
BambooHR
7.7
Pre-built reports
Ascentis
6.6
BambooHR
7.8
Ability to combine HR data with external data
Ascentis
5.8
BambooHR
7.8

Onboarding

Ascentis
7.3
BambooHR
8.8
New hire portal
Ascentis
7.5
BambooHR
8.8
Manager tracking tools
Ascentis
7.1
BambooHR
8.7

Performance and Goals

Ascentis
6.4
BambooHR
7.3
Corporate goal setting
Ascentis
6.5
BambooHR
7.3
Individual goal setting
Ascentis
6.6
BambooHR
7.8
Line-of sight-visibility
Ascentis
6.2
BambooHR
6.7
Performance tracking
Ascentis
6.4
BambooHR
7.3

Performance Management

Ascentis
6.0
BambooHR
7.8
Performance plans
Ascentis
6.2
BambooHR
8.0
Performance improvement plans
Ascentis
6.3
BambooHR
7.6
Review status tracking
Ascentis
6.3
BambooHR
8.1
Review reminders
Ascentis
6.2
BambooHR
8.3
Multiple review frequency
Ascentis
4.9
BambooHR
7.1

Succession Planning

Ascentis
5.5
BambooHR
7.8
Create succession plans/pools
Ascentis
5.1
BambooHR
7.8
Candidate ranking
Ascentis
5.3
BambooHR
7.2
Candidate search
Ascentis
6.5
BambooHR
8.1
Candidate development
Ascentis
5.0
BambooHR
7.9

Recruiting / ATS

Ascentis
7.0
BambooHR
7.9
Job Requisition Management
Ascentis
7.6
BambooHR
8.0
Company Website Posting
Ascentis
7.9
BambooHR
7.9
Publish to Social Media
Ascentis
6.6
BambooHR
7.6
Job Search Site Posting
Ascentis
6.8
BambooHR
8.1
Duplicate Candidate Prevention
Ascentis
5.5
BambooHR
7.4
Applicant Tracking
Ascentis
7.7
BambooHR
7.9
Notifications and Alerts
Ascentis
6.8
BambooHR
8.4

Pros

Ascentis

  • The scheduling function provides a good platform that allows employees to see what their schedule is. If multiple departments have need of their time, they can look and see availability. If none, they can negotiate with the employee's direct report to get them in. We use it to coordinate both work hours and training hours.
  • It can be programmed to notify if someone clocks in/out early/late and awards points accordingly. Our frontline staff have a work requirement for in/out timeliness. It lets Managers know when and where to intervene with HR to bring this performance focus back into line.
  • If there are log-in/out errors, Supervisors can easily make corrections. This is important when there are issues that might affect an employee's points.
Drew Bishop | TrustRadius Reviewer

BambooHR

  • Helpful homepage that includes lots of useful information at a glance. I especially like the "Who's Out" section which shows photos of all the employees not in the office. Because we are a global company with lots of offices in different time zones, it's essential to know who's on vacation for communication purposes.
  • The interface is very user friendly. The functionality felt intuitive the first time I used it: I instantly knew how to request time off, look up other employees, etc.
  • The employee directory is very useful. It displays everyone's title, photo, LinkedIn, contact info, etc. It's easy to search by name, title, department, etc. and to create custom filters.
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • NovaTime is the biggest hiccup that we've consistently encountered with Ascentis. We've encountered some of the same issues time and time again throughout our cooperative and I've opened numerous tickets and I've yet to feel like those issues have been resolved. Generally, the program will work, however, when it doesn't it creates frustration with the employee group.
  • I've noticed that when NovaTime has gone down an email has now been sent out notifying the administrators. This is a positive step!
  • I'm wondering if HR and payroll, can, at some point, be one of the same program. I know that with the most recent web updates it sounds like it's moving to one complete system so you don't have to go to two different spots to seek information. If that information was in one spot that would be helpful.
Megan Hoffmann | TrustRadius Reviewer

BambooHR

  • I found the playform not so intuitive when it came to customizing user role permissions. Again, I had no formal training, so I suspect this is more user inexperience vs a system issue.
  • Very minor, but to access the main company calendar you have to hover over a particular section of the homepage. Employees would often struggle to find this.
  • I honestly cannot think of anything else. It really is a well thought out and designed platform.
Sonny Spencer, ACA | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.1
Based on 9 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

BambooHR

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.1
Based on 8 answers
Overall, it is fairly usable for the average user as long as he/she is at a computer, laptop or a larger tablet and has the ability to view the employee self-service webpage on an internet browser. Because it does not have an app or other mobile interfaces right now, it makes it difficult for it to be useful for most of our employee population who utilize their phones to access the internet. As for the HR professional who would be also working on this interface, it is somewhat easy as about two-thirds of the screens are fairly user-friendly and easy to navigate. Nevertheless, it still leaves about one-third of them that are not as user-friendly and would require more technical knowledge to figure out how to best use them.
Jennifer Steffens | TrustRadius Reviewer

BambooHR

BambooHR 9.0
Based on 1 answer
The fact that I could jump in for the first time ever using BambooHR and figure out how to use the system within minutes makes for a high usability rating.
Anonymous | TrustRadius Reviewer

Support

Ascentis

Ascentis 7.1
Based on 104 answers
During a transition, we had an issue where there was no one in the company who had the SQL database password, which was needed in order to pull over historical data. Ascentis technology team worked tirelessly and were able to get into the database and make a smooth transition of the data.
Dawn Haag-Hatterer, JD | TrustRadius Reviewer

BambooHR

BambooHR 8.4
Based on 9 answers
  • We had had an overall good experience; however, when there have been a handful of times when errors occurred in reports after payroll processing, and it has sometimes been difficult to get responses from support promptly.
  • We had a significant issue with 1099 processing as there was a printing error on Bamboo's side; however, despite our reaching out to check the status, the rep communicated a timeline that was not met. We were not contacted until the day before the IRS deadline that our 1099's were not printed and would not be processed in time. This specific situation has caused us to prepare our 1099's in the future either internally or through another party.
Kendra Zondervan | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

BambooHR

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

BambooHR

No score
No answers yet
No answers on this topic

Implementation

Ascentis

Ascentis 6.1
Based on 4 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

BambooHR

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

1. Customer Service - listens to clients (per our due diligence during evaluation phase and own experience thereafter)2. System ability to interface with in-house systems. (Other vendors evaluated could not guarantee success.)3. Report Writing - prewritten + ad hoc. User-friendly. Payroll staff could write. Freeing up IT resource time. (+ Payroll more self-sufficient)4. Import/Export Capabilities. (Not all systems are equal)5. Garnishment / Third Party Check module. (Had vision from prior in-house system, this was the only vendor that had what we wanted in this area.)6. Employee satisfaction with increased payroll department efficiency and Ascentis Employee Self-Service.
Dottie Abston, CPP | TrustRadius Reviewer

BambooHR

The only other systems I have used where internal intranets where they were a custom build and not purchased from anyone. Compared to BambooHR they were very poor. The usability was bad, they lacked key features and they were not widely adopted by the company that I worked for. BambooHR is a great central HR hub.
Anonymous | TrustRadius Reviewer

Return on Investment

Ascentis

  • By far, fewer errors in capturing information or giving information
  • Easily see what benefits an employee has enrolled or declined and historical information
  • Easily see what compensation an employee has had historical, or where their compensation is at currently
  • Easily see what positions an employee has had within the company for how long, and why they were transferred
Catherine Peterson | TrustRadius Reviewer

BambooHR

  • The less time our employees need to go to HR for questions and requests, the faster we are able to move and get things done which allow for people to continue working on their day to day jobs. We have insight into when people will be in and out of the office and can schedule things accordingly. All around insight into employee information is fantastic. Great product.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

Rating Summary

Likelihood to Recommend

Ascentis
7.1
BambooHR
8.4

Likelihood to Renew

Ascentis
6.1
BambooHR

Usability

Ascentis
7.1
BambooHR
9.0

Reliability and Availability

Ascentis
8.0
BambooHR

Performance

Ascentis
8.0
BambooHR

Support

Ascentis
7.1
BambooHR
8.4

In-Person Training

Ascentis
8.0
BambooHR

Online Training

Ascentis
6.0
BambooHR

Implementation

Ascentis
6.1
BambooHR

Scalability

Ascentis
5.0
BambooHR

Add comparison