What users are saying about
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Top Rated
320 Ratings
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152 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100

BambooHR

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152 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

BambooHR

I think BambooHR is an excellent product for companies from small to moderately large. It is easily manageable by a competent human resources department and provides robust functionality in the areas that you care most. Don't ask it to go too far out of it's lane, such as trying to implement your asset inventory via custom fields. Overall, an excellent product.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
BambooHR
8.2
Employee demographic data
Ascentis
8.0
BambooHR
8.4
Employment history
Ascentis
7.9
BambooHR
8.7
Job profiles and administration
Ascentis
7.7
BambooHR
8.3
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
BambooHR
8.1
Organizational charting
Ascentis
6.5
BambooHR
8.1
Organization and location management
Ascentis
7.6
BambooHR
8.3
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
BambooHR
7.8

Payroll Management

Ascentis
8.3
BambooHR
8.3
Pay calculation
Ascentis
8.5
BambooHR
8.2
Support for external payroll vendors
Ascentis
7.7
BambooHR
8.2
Off-cycle/On-Demand payment
Ascentis
8.3
BambooHR
8.0
Benefit plan administration
Ascentis
7.7
BambooHR
8.7
Direct deposit files
Ascentis
9.0
BambooHR
8.6
Salary revision and increment management
Ascentis
8.1
BambooHR
8.5
Reimbursement management
Ascentis
8.4
BambooHR
7.9

Leave and Attendance Management

Ascentis
8.0
BambooHR
9.0
Approval workflow
Ascentis
8.4
BambooHR
9.2
Balance details
Ascentis
7.9
BambooHR
9.0
Annual carry-forward and encashment
Ascentis
7.7
BambooHR
8.8

Employee Self Service

Ascentis
8.2
BambooHR
8.7
View and generate pay and benefit information
Ascentis
8.2
BambooHR
8.5
Update personal information
Ascentis
8.6
BambooHR
8.8
View company policy documentation
Ascentis
7.7
BambooHR
8.5
Employee recognition
Ascentis
7.7
BambooHR
8.5
View job history
Ascentis
8.6
BambooHR
8.9

Asset Management

Ascentis
6.1
BambooHR
7.2
Tracking of all physical assets
Ascentis
6.1
BambooHR
7.2

HR Reporting

Ascentis
6.5
BambooHR
7.9
Report builder
Ascentis
6.2
BambooHR
7.8
Pre-built reports
Ascentis
7.0
BambooHR
8.0
Ability to combine HR data with external data
Ascentis
6.4
BambooHR
8.0

Onboarding

Ascentis
6.6
BambooHR
8.3
New hire portal
Ascentis
6.8
BambooHR
8.4
Manager tracking tools
Ascentis
6.4
BambooHR
8.3

Performance and Goals

Ascentis
7.1
BambooHR
7.7
Corporate goal setting
Ascentis
6.6
BambooHR
7.5
Individual goal setting
Ascentis
7.4
BambooHR
7.8
Line-of sight-visibility
Ascentis
7.3
BambooHR
7.4
Performance tracking
Ascentis
6.9
BambooHR
8.2

Performance Management

Ascentis
6.6
BambooHR
8.2
Performance plans
Ascentis
6.6
BambooHR
8.2
Performance improvement plans
Ascentis
6.7
BambooHR
8.1
Review status tracking
Ascentis
7.1
BambooHR
8.4
Review reminders
Ascentis
6.9
BambooHR
8.3
Multiple review frequency
Ascentis
5.7
BambooHR
7.9

Succession Planning

Ascentis
6.3
BambooHR
7.7
Create succession plans/pools
Ascentis
6.3
BambooHR
7.8
Candidate ranking
Ascentis
6.5
BambooHR
7.7
Candidate search
Ascentis
6.1
BambooHR
7.8
Candidate development
Ascentis
6.4
BambooHR
7.7

Recruiting / ATS

Ascentis
6.6
BambooHR
7.9
Job Requisition Management
Ascentis
7.0
BambooHR
7.9
Company Website Posting
Ascentis
7.0
BambooHR
7.7
Publish to Social Media
Ascentis
6.9
BambooHR
7.8
Job Search Site Posting
Ascentis
6.6
BambooHR
7.7
Duplicate Candidate Prevention
Ascentis
6.7
BambooHR
7.8
Applicant Tracking
Ascentis
6.5
BambooHR
7.9
Notifications and Alerts
Ascentis
5.8
BambooHR
8.4

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

BambooHR

  • BambooHR provides very intuitive self-service tools, allowing our employees and applicants to attach all their contact data, or do their own skills analysis, thus saving enough time in the long run to improve the average interview and hiring speed.
  • BambooHR is well automated, facilitating our operations when working with the process of registering new applicants from search engines, and thanks to its talent measurement tools, it is possible to calculate early which prospects would be the best.
  • BambooHR is an ideal service for the development of reports with group data, since it allows us to include the number of employees added to our staff. Diagrams of different types can be added to these same reports depending on the type of work being carried out.
  • The ease of analytics for hiring planning makes it much less complex and professional than other HHRR services, which is useful when working on employee experience reports during the hiring process to ensure that company protocol parameters are being met.
  • It's nice that BambooHR can be integrated with social media, as employee interaction reports on Facebook or Instagram can be shared through social media. BambooHR lets us know appropriately when a message arrives on these social networks thanks to its message alarm system.
  • In the area of human resources, BambooHR is easily the one with the most options when working with time tracking, where you can make annotations of incidents, and these in turn can be noted in reports that reflect the performance of each worker.
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

BambooHR

  • In case you are working with spreadsheets, BambooHR does not update the information if you have any integration to web services, as in the case of Google spreadsheets, or Microsoft Excel extension, which practically conditions our way of working with these documents.
  • The databases used within the platform are generally SQL, which leaves aside databases from services such as MongoDB, which work with chained data to obtain different characteristics of movement and transfer of information. We believe that the platform is not good for creating a schema based on information from such data lists that we can include in our self-service oriented operations.
  • The sending of e-mails is also quite limited by the platform, as it does not allow us to send e-mails simultaneously to all delegated workers in our staff. Because of this, the process of sending invitations to special work sessions is more difficult.
Javier Harris | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

BambooHR

BambooHR 9.4
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

BambooHR

BambooHR 8.4
Based on 26 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

BambooHR

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

BambooHR

  • This software saves the HR department a lot of time. It also saves individual employee time since you can so quickly look up company/coworker information without having to ask someone else.
  • Having all HR materials online saves a ton of printing costs.
  • BambooHR sped up the onboarding process considerably, especially since HR is located on a different continent than the office I was hired for. There were fewer back-and-forths.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

Rating Summary

Likelihood to Recommend

Ascentis
7.5
BambooHR
8.6

Likelihood to Renew

Ascentis
6.3
BambooHR
10.0

Usability

Ascentis
7.5
BambooHR
9.4

Reliability and Availability

Ascentis
6.3
BambooHR
10.0

Performance

Ascentis
6.7
BambooHR
9.0

Support Rating

Ascentis
8.0
BambooHR
8.4

In-Person Training

Ascentis
8.0
BambooHR

Online Training

Ascentis
8.0
BambooHR
10.0

Implementation Rating

Ascentis
8.0
BambooHR
10.0

Scalability

Ascentis
6.0
BambooHR
10.0

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