Likelihood to Recommend In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Read full review Works well for time reporting in the staffing world. Allows multiple resources to see time worked on specific projects. Lets managers also view time spent and approve those hours to ensure seamless invoicing to proper projects for time worked.
Read full review Pros Easy to use software. I have had several new HR employees comment on how easy the system is to learn! Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims! User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day! Read full review The user interface is much better than other VMS's (ie IQnavigator). Faster 'in effect' time. It is easy to create reports. Being able to jump into the other view points of different users is fantastic. Especially with manager timesheet approvals. Read full review Cons Updating the system so it is one platform and not two. Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes. Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas. When something is broken, quicker turn time on fixing the issue. System needs updates to support AAP reporting. Read full review Finding existing candidates who have profiles within Beeline Adding/removing/editing specific job categories to candidates - I often had to create two separate profiles for the same person when submitting them to different jobs within Beeline Beeline integration with third-party Applicant Tracking Systems (such as Bullhorn ATS) Read full review Likelihood to Renew This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Read full review Usability I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Read full review I think Beeline is one of the best tools, I like
Fieldglass the best but beeline comes in a close 2nd. Beeline is easy to navigate around for most things, it is a little difficult to find some information however most of the time it is pretty easy and nice to use
Read full review Reliability and Availability They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Read full review Performance Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Read full review Support Rating Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Read full review Happy with overall support from the representative. They do a great job!
Read full review In-Person Training First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Read full review Online Training Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Read full review Implementation Rating It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Read full review Alternatives Considered Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Read full review Again, I didn't select Beeline, our clients did. But in comparing these products from a user perspective, I would rank Beeline about on par with the rest.
IQNavigator and
Fieldglass are probably the best ones, and Covendis is by far the worst. The rest are fairly similar, and all have many of the same issues. Most companies don't take the time (or the VMS doesn't allow them) to simplify the software for use. There are always a ton of unnecessary and unused features that are required to fill out, or require clicking through, and it honestly wastes a ton of time. I will say, though, that I have used
Fieldglass for more than one client, and it is the easiest, every time.
Read full review Scalability Large acquisition would be very complicated, seems more appropriate for companies under 100
Read full review Return on Investment HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested! Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time! Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time! Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc. Read full review Accuracy is the biggest positive. Vision of project budget used. Status of project. Manager approval of hours worked. Seamless billing of invoices off time worked. Read full review ScreenShots Ascentis (discontinued) Screenshots