Ascentis vs Big Biller

Likelihood to Recommend

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.

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Verified User

Paraprofessional in Corporate

Hospital & Health Care Company, 501-1000 employees

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Big Biller is well suited for pipeline maintenance and tracking. It is not as appropriate when the business is more stagnant and pipeline tracking is not necessary.

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Verified User

Representative in Human Resources

Human Resources Company, 1-10 employees

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Feature Rating Comparison

Ascentis

Big Biller

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Ascentis

Big Biller

Pay calculation

Support for external payroll vendors

Off-cycle/On-Demand payment

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Ascentis

Big Biller

Approval workflow

Balance details

Annual carry-forward and encashment

Ascentis

Big Biller

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

Ascentis

Big Biller

Tracking of all physical assets

Ascentis

Big Biller

Report builder

Pre-built reports

Ability to combine HR data with external data

Ascentis

Big Biller

New hire portal

Manager tracking tools

Ascentis

Big Biller

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

Ascentis

Big Biller

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

Ascentis

Big Biller

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

Ascentis

Big Biller

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

Customized Application Form

Resume Management

Candidate Search

Collaboration

Task Creation and Delegation

Email Templates

User Permissions

Reporting

Pros

Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

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Verified User

Director in Human Resources

Hospital & Health Care Company, 1001-5000 employees

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Recruiting process tracking
Prospect mangement

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Verified User

General Manager in Sales

Staffing & Recruiting Company, 1-10 employees

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Cons

Updating the system so it is one platform and not two.
Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
When something is broken, quicker turn time on fixing the issue.
System needs updates to support AAP reporting.

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Verified User

Director in Human Resources

Civil Engineering Company, 501-1000 employees

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When you send out a mass email, you could get many emails sent back from candidates who no longer use that email. It would be nice if there was a nice quick way to edit that email or delete the profile without having to go into Big Biller and take everyone out individually because Recruiters don't have time to do that.
Lengthen the availability of Boolean searches, so you can narrow down your search even further.
Increase the mile radius that we are allowed to search for candidates.

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Domenic Primerano

Recruiter

The Fountain GroupStaffing and Recruiting, 501-1000 employees

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Likelihood to Renew

Ascentis 6.3

Based on 13 answers

This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.

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Kelly C. Neill, SPHR

Human Resources Manager

San Juan Construction, Inc.Construction, 201-500 employees

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Big Biller 7.7

Based on 3 answers

I would consider using Big Biller again, but they would have to make some technology changes. There are many features that come standard with most of their competitors that are not available with Big Biller.

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Kristen Hoover

Direct Hire Manager

ResourceMFG5001-10,000 employees

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Usability

Ascentis 7.5

Based on 45 answers

I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.

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Verified User

Director in Human Resources

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Reliability and Availability

Ascentis 6.3

Based on 5 answers

They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.

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Verified User

Employee in Human Resources

Government Administration Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Performance

Ascentis 6.7

Based on 4 answers

Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.

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Verified User

Employee in Human Resources

Government Administration Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Ascentis 8.0

Based on 157 answers

Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.

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Verified User

Strategist in Marketing

Oil & Energy Company, 201-500 employees

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Big Biller 10.0

Based on 2 answers

Support is near-instantaneous and personal. The tech support team is small, which means I always know who I am talking with, and they know me.

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Verified User

General Manager in Sales

Staffing & Recruiting Company, 1-10 employees

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In-Person Training

Ascentis 8.0

Based on 1 answer

First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.

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Jennifer Steffens

IT & Marketing Coordinator

Howry Residential ServicesMental Health Care, 201-500 employees

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No score

No answers yet

No answers on this topic

Online Training

Ascentis 8.0

Based on 4 answers

Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.

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Jennifer Steffens

IT & Marketing Coordinator

Howry Residential ServicesMental Health Care, 201-500 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Ascentis 8.0

Based on 6 answers

It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.

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Mary Meadows

Human Resources Manager

MultiLingual Solutions, Inc.Government Administration, 201-500 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.

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Verified User

Manager in Human Resources

Logistics & Supply Chain Company, 201-500 employees

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Big Biller worked a lot smoother with out system.

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Jaz Wilson

Assistant Recruiter

Atwood OceanicsOil & Energy, 1-10 employees

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Scalability

Ascentis 6.0

Based on 4 answers

Large acquisition would be very complicated, seems more appropriate for companies under 100

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Christina Miyamoto, PHR®

Human Resources Manager

N/AEntertainment, 51-200 employees

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No score

No answers yet

No answers on this topic

Return on Investment

HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

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Verified User

Employee in Human Resources

Mechanical Or Industrial Engineering Company, 201-500 employees

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Faster lead conversion - we were quickly and easily able to see what recruits were successfully progressing and those that weren't. From there we could make faster more educated decisions on who should continue through the process and who should be dismissed.
Customer service - because we were able to see where each candidate was in the process clearly, at any given time, it reduced the risk of confusing one candidate with the other and allowed us to be more efficient with our time.

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Verified User

Representative in Human Resources

Human Resources Company, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Ascentis Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Big Biller Editions & Modules

Edition

Big Biller	$59.50¹

Per Month

Additional Pricing Details

—

Rating Summary

Ascentis

Big Biller

Ascentis

Big Biller

Ascentis

Big Biller

Ascentis

Big Biller

Ascentis

Big Biller

Ascentis

Big Biller

Ascentis

Big Biller

Ascentis

Big Biller

Ascentis

Big Biller

Ascentis

Big Biller