What users are saying about
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 323 reviews and ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.7 out of 100
Based on 16 reviews and ratings
Feature Set Ratings
- Big Biller ranks higher in 1 feature set: Recruiting / ATS
Human Resource Management

7.5
Ascentis (discontinued)
75%

Big Biller
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Employee demographic data
7.6
76%
137 Ratings

N/A
0 Ratings
Employment history
7.8
78%
140 Ratings

N/A
0 Ratings
Job profiles and administration
7.6
76%
128 Ratings

N/A
0 Ratings
Workflow for transfers, promotions, pay raises, etc.
7.4
74%
126 Ratings

N/A
0 Ratings
Organizational charting
6.3
63%
90 Ratings

N/A
0 Ratings
Organization and location management
7.9
79%
109 Ratings

N/A
0 Ratings
Compliance data (COBRA, OSHA, etc.)
7.8
78%
102 Ratings

N/A
0 Ratings
Payroll Management

8.3
Ascentis (discontinued)
83%

Big Biller
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Pay calculation
8.3
83%
115 Ratings

N/A
0 Ratings
Support for external payroll vendors
7.2
72%
62 Ratings

N/A
0 Ratings
Off-cycle/On-Demand payment
8.2
82%
28 Ratings

N/A
0 Ratings
Benefit plan administration
7.7
77%
108 Ratings

N/A
0 Ratings
Direct deposit files
9.2
92%
100 Ratings

N/A
0 Ratings
Salary revision and increment management
8.5
85%
92 Ratings

N/A
0 Ratings
Reimbursement management
8.8
88%
51 Ratings

N/A
0 Ratings
Leave and Attendance Management

8.1
Ascentis (discontinued)
81%

Big Biller
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Approval workflow
8.5
85%
99 Ratings

N/A
0 Ratings
Balance details
7.8
78%
99 Ratings

N/A
0 Ratings
Annual carry-forward and encashment
8.0
80%
84 Ratings

N/A
0 Ratings
Employee Self Service

7.9
Ascentis (discontinued)
79%

Big Biller
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
View and generate pay and benefit information
8.2
82%
138 Ratings

N/A
0 Ratings
Update personal information
8.8
88%
151 Ratings

N/A
0 Ratings
View company policy documentation
6.9
69%
110 Ratings

N/A
0 Ratings
Employee recognition
7.1
71%
61 Ratings

N/A
0 Ratings
View job history
8.5
85%
108 Ratings

N/A
0 Ratings
Asset Management

6.0
Ascentis (discontinued)
60%

Big Biller
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features
Ascentis (discontinued) ranks higher in 1/1 features
Tracking of all physical assets
6.0
60%
33 Ratings

N/A
0 Ratings
HR Reporting

6.6
Ascentis (discontinued)
66%

Big Biller
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Report builder
6.5
65%
144 Ratings

N/A
0 Ratings
Pre-built reports
7.3
73%
142 Ratings

N/A
0 Ratings
Ability to combine HR data with external data
6.0
60%
73 Ratings

N/A
0 Ratings
Onboarding

6.3
Ascentis (discontinued)
63%

Big Biller
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 2/2 features
Ascentis (discontinued) ranks higher in 2/2 features
New hire portal
6.5
65%
98 Ratings

N/A
0 Ratings
Manager tracking tools
6.1
61%
76 Ratings

N/A
0 Ratings
Performance and Goals

7.0
Ascentis (discontinued)
70%

Big Biller
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Corporate goal setting
6.5
65%
43 Ratings

N/A
0 Ratings
Individual goal setting
7.5
75%
53 Ratings

N/A
0 Ratings
Line-of sight-visibility
7.1
71%
38 Ratings

N/A
0 Ratings
Performance tracking
7.0
70%
50 Ratings

N/A
0 Ratings
Performance Management

6.4
Ascentis (discontinued)
64%

Big Biller
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
Performance plans
6.2
62%
59 Ratings

N/A
0 Ratings
Performance improvement plans
6.3
63%
50 Ratings

N/A
0 Ratings
Review status tracking
6.7
67%
57 Ratings

N/A
0 Ratings
Review reminders
7.0
70%
55 Ratings

N/A
0 Ratings
Multiple review frequency
5.9
59%
50 Ratings

N/A
0 Ratings
Succession Planning

6.0
Ascentis (discontinued)
60%

Big Biller
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Create succession plans/pools
6.4
64%
21 Ratings

N/A
0 Ratings
Candidate ranking
6.4
64%
21 Ratings

N/A
0 Ratings
Candidate search
5.4
54%
27 Ratings

N/A
0 Ratings
Candidate development
6.0
60%
23 Ratings

N/A
0 Ratings
Recruiting / ATS

6.4
Ascentis (discontinued)
64%

8.9
Big Biller
89%
Big Biller ranks higher in 15/15 features
Big Biller ranks higher in 15/15 features
Job Requisition Management
6.7
67%
85 Ratings

9.2
92%
5 Ratings
Company Website Posting
6.5
65%
79 Ratings

9.2
92%
5 Ratings
Publish to Social Media
6.5
65%
59 Ratings

8.0
80%
6 Ratings
Job Search Site Posting
6.5
65%
71 Ratings

9.0
90%
5 Ratings
Duplicate Candidate Prevention
6.5
65%
57 Ratings

8.5
85%
6 Ratings
Applicant Tracking
6.4
64%
83 Ratings

9.5
95%
6 Ratings
Notifications and Alerts
5.6
56%
69 Ratings

8.3
83%
5 Ratings
Customized Application Form
N/A
0 Ratings

9.0
90%
4 Ratings
Resume Management
N/A
0 Ratings

9.7
97%
6 Ratings
Candidate Search
N/A
0 Ratings

9.0
90%
6 Ratings
Collaboration
N/A
0 Ratings

9.0
90%
4 Ratings
Task Creation and Delegation
N/A
0 Ratings

9.3
93%
4 Ratings
Email Templates
N/A
0 Ratings

9.0
90%
4 Ratings
User Permissions
N/A
0 Ratings

8.0
80%
5 Ratings
Reporting
N/A
0 Ratings

9.0
90%
5 Ratings
Attribute Ratings
- Big Biller is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
Likelihood to Recommend

7.6
Ascentis (discontinued)
76%
164 Ratings

10.0
Big Biller
100%
9 Ratings
Likelihood to Renew

6.3
Ascentis (discontinued)
63%
12 Ratings

10.0
Big Biller
100%
4 Ratings
Usability

7.5
Ascentis (discontinued)
75%
44 Ratings

Big Biller
N/A
0 Ratings
Availability

6.5
Ascentis (discontinued)
65%
7 Ratings

Big Biller
N/A
0 Ratings
Performance

6.9
Ascentis (discontinued)
69%
5 Ratings

Big Biller
N/A
0 Ratings
Support Rating

8.1
Ascentis (discontinued)
81%
252 Ratings

10.0
Big Biller
100%
2 Ratings
In-Person Training

8.0
Ascentis (discontinued)
80%
1 Rating

Big Biller
N/A
0 Ratings
Online Training

8.2
Ascentis (discontinued)
82%
4 Ratings

Big Biller
N/A
0 Ratings
Implementation Rating

8.2
Ascentis (discontinued)
82%
8 Ratings

Big Biller
N/A
0 Ratings
Product Scalability

6.4
Ascentis (discontinued)
64%
4 Ratings

Big Biller
N/A
0 Ratings
Likelihood to Recommend
Ascentis (discontinued)
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.

Verified User
Paraprofessional in Corporate
Hospital & Health Care Company, 501-1000 employeesBig Biller
Big Biller is well suited for pipeline maintenance and tracking. It is not as appropriate when the business is more stagnant and pipeline tracking is not necessary.

Verified User
Representative in Human Resources
Human Resources Company, 1-10 employeesPros
Ascentis (discontinued)
- Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
- Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
- User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

Verified User
Director in Human Resources
Hospital & Health Care Company, 1001-5000 employeesBig Biller
- When you search for candidates in a big database, and want to reach them all at once via email. Big Biller provides you with the platform to build a database.
- Big Biller provides you the option to select candidates within a certain region of the country or even within a certain mile radius from a city or zip code.
- Big Biller allows you to narrow down searches to candidates who have completed certain Educational levels.
Recruiter
The Fountain GroupStaffing and Recruiting, 501-1000 employees
Cons
Ascentis (discontinued)
- Updating the system so it is one platform and not two.
- Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
- Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
- When something is broken, quicker turn time on fixing the issue.
- System needs updates to support AAP reporting.

Verified User
Director in Human Resources
Civil Engineering Company, 501-1000 employeesBig Biller
- I'd make sure that when trading partners re-post TE colleagues' jobs that the compensation information isn't removed.
- Make it easier to report the placement of a colleague's applicant, who was never on Big Biller and/or was associated with a job order on Big Biller. A General Placement Reporting form. If it already exists, make it easier to find.
- Don't know if it's possible, but find a way to stop candidates from applying for the same job over and over and over again. I've had one candidate in particular, who keeps applying for my job via every other recruiter, who has reposted my Job Order. He is overseas and he has bombarded me with his applications for my job. I can't consider him, and I've even emailed him to stop, but he is still applying for the job. I'm beginning to think he isn't real and that his applications are actually a kind of algorithm from some kind of phishing or hacking effort.

Verified User
Partner in Human Resources
Staffing & Recruiting Company, 1-10 employeesPricing Details
Ascentis (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Ascentis (discontinued) Editions & Modules
—
Additional Pricing Details
—Big Biller
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$59.5 per month
Big Biller Editions & Modules
Edition
Big Biller | $59.501 |
---|
- per month
Additional Pricing Details
—Likelihood to Renew
Ascentis (discontinued)
Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Human Resources Manager
San Juan Construction, Inc.Construction, 201-500 employees
Big Biller
Big Biller 10.0
Based on 4 answers
I would consider using Big Biller again, but they would have to make some technology changes. There are many features that come standard with most of their competitors that are not available with Big Biller.
Direct Hire Manager
ResourceMFG5001-10,000 employees
Usability
Ascentis (discontinued)
Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.

Verified User
Director in Human Resources
Building Materials Company, 51-200 employeesBig Biller
No score
No answers yet
No answers on this topic
Reliability and Availability
Ascentis (discontinued)
Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesBig Biller
No score
No answers yet
No answers on this topic
Performance
Ascentis (discontinued)
Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesBig Biller
No score
No answers yet
No answers on this topic
Support Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.

Verified User
Strategist in Marketing
Oil & Energy Company, 201-500 employeesBig Biller
Big Biller 10.0
Based on 2 answers
Support is near-instantaneous and personal. The tech support team is small, which means I always know who I am talking with, and they know me.

Verified User
General Manager in Sales
Staffing & Recruiting Company, 1-10 employeesIn-Person Training
Ascentis (discontinued)
Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Big Biller
No score
No answers yet
No answers on this topic
Online Training
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Big Biller
No score
No answers yet
No answers on this topic
Implementation Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Human Resources Manager
MultiLingual Solutions, Inc.Government Administration, 201-500 employees
Big Biller
No score
No answers yet
No answers on this topic
Alternatives Considered
Ascentis (discontinued)
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.

Verified User
Manager in Human Resources
Logistics & Supply Chain Company, 201-500 employeesBig Biller
I choose BB over other ATS systems for 3 reasons - 1) Most of the other systems didn't have an integrated business development system and 2) BB provided great training and customer service during the initial trial and afterward. Lots of help getting started, ongoing training and support. 3) Constant updates - BB listens to its customers and when we ask for something to be tweaked, they have responded with updates.
Owner
Rudd Executive SearchStaffing & Recruiting, 1-10 employees
Scalability
Ascentis (discontinued)
Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Human Resources Manager
N/AEntertainment, 51-200 employees
Big Biller
No score
No answers yet
No answers on this topic
Return on Investment
Ascentis (discontinued)
- HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
- Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
- Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
- Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

Verified User
Employee in Human Resources
Mechanical Or Industrial Engineering Company, 201-500 employeesBig Biller
- We moved to Big Biller from a home grown system and there is no comparison.
- Big Biller helps me keep track of all my candidates and clients and job order projects.
President / Pharmacist Recruiter
Ridgemont Resources, Inc.Staffing & Recruiting, 1-10 employees