What users are saying about
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Top Rated
320 Ratings
12 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100
12 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Big Biller

Big Biller is well suited for pipeline maintenance and tracking. It is not as appropriate when the business is more stagnant and pipeline tracking is not necessary.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Big Biller
Employee demographic data
Ascentis
8.0
Big Biller
Employment history
Ascentis
7.9
Big Biller
Job profiles and administration
Ascentis
7.7
Big Biller
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Big Biller
Organizational charting
Ascentis
6.5
Big Biller
Organization and location management
Ascentis
7.6
Big Biller
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Big Biller

Payroll Management

Ascentis
8.3
Big Biller
Pay calculation
Ascentis
8.5
Big Biller
Support for external payroll vendors
Ascentis
7.7
Big Biller
Off-cycle/On-Demand payment
Ascentis
8.3
Big Biller
Benefit plan administration
Ascentis
7.7
Big Biller
Direct deposit files
Ascentis
9.0
Big Biller
Salary revision and increment management
Ascentis
8.1
Big Biller
Reimbursement management
Ascentis
8.4
Big Biller

Leave and Attendance Management

Ascentis
8.0
Big Biller
Approval workflow
Ascentis
8.4
Big Biller
Balance details
Ascentis
7.9
Big Biller
Annual carry-forward and encashment
Ascentis
7.7
Big Biller

Employee Self Service

Ascentis
8.2
Big Biller
View and generate pay and benefit information
Ascentis
8.2
Big Biller
Update personal information
Ascentis
8.6
Big Biller
View company policy documentation
Ascentis
7.7
Big Biller
Employee recognition
Ascentis
7.7
Big Biller
View job history
Ascentis
8.6
Big Biller

Asset Management

Ascentis
6.1
Big Biller
Tracking of all physical assets
Ascentis
6.1
Big Biller

HR Reporting

Ascentis
6.5
Big Biller
Report builder
Ascentis
6.2
Big Biller
Pre-built reports
Ascentis
7.0
Big Biller
Ability to combine HR data with external data
Ascentis
6.4
Big Biller

Onboarding

Ascentis
6.6
Big Biller
New hire portal
Ascentis
6.8
Big Biller
Manager tracking tools
Ascentis
6.4
Big Biller

Performance and Goals

Ascentis
7.1
Big Biller
Corporate goal setting
Ascentis
6.6
Big Biller
Individual goal setting
Ascentis
7.4
Big Biller
Line-of sight-visibility
Ascentis
7.3
Big Biller
Performance tracking
Ascentis
6.9
Big Biller

Performance Management

Ascentis
6.6
Big Biller
Performance plans
Ascentis
6.6
Big Biller
Performance improvement plans
Ascentis
6.7
Big Biller
Review status tracking
Ascentis
7.1
Big Biller
Review reminders
Ascentis
6.9
Big Biller
Multiple review frequency
Ascentis
5.7
Big Biller

Succession Planning

Ascentis
6.3
Big Biller
Create succession plans/pools
Ascentis
6.3
Big Biller
Candidate ranking
Ascentis
6.5
Big Biller
Candidate search
Ascentis
6.1
Big Biller
Candidate development
Ascentis
6.4
Big Biller

Recruiting / ATS

Ascentis
6.7
Big Biller
6.9
Job Requisition Management
Ascentis
7.0
Big Biller
9.0
Company Website Posting
Ascentis
7.0
Big Biller
5.0
Publish to Social Media
Ascentis
6.9
Big Biller
5.0
Job Search Site Posting
Ascentis
6.6
Big Biller
5.0
Duplicate Candidate Prevention
Ascentis
6.7
Big Biller
4.0
Applicant Tracking
Ascentis
6.5
Big Biller
8.0
Notifications and Alerts
Ascentis
5.8
Big Biller
6.0
Customized Application Form
Ascentis
Big Biller
6.0
Resume Management
Ascentis
Big Biller
8.0
Candidate Search
Ascentis
Big Biller
7.0
Collaboration
Ascentis
Big Biller
9.0
Task Creation and Delegation
Ascentis
Big Biller
8.0
Email Templates
Ascentis
Big Biller
7.0
User Permissions
Ascentis
Big Biller
10.0
Reporting
Ascentis
Big Biller
6.0

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Big Biller

  • Recruiting process tracking
  • Prospect mangement
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Big Biller

  • When you send out a mass email, you could get many emails sent back from candidates who no longer use that email. It would be nice if there was a nice quick way to edit that email or delete the profile without having to go into Big Biller and take everyone out individually because Recruiters don't have time to do that.
  • Lengthen the availability of Boolean searches, so you can narrow down your search even further.
  • Increase the mile radius that we are allowed to search for candidates.
Domenic Primerano | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Big Biller

Big Biller 7.7
Based on 3 answers
I would consider using Big Biller again, but they would have to make some technology changes. There are many features that come standard with most of their competitors that are not available with Big Biller.
Kristen Hoover | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Big Biller

Big Biller 10.0
Based on 2 answers
Support is near-instantaneous and personal. The tech support team is small, which means I always know who I am talking with, and they know me.
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Big Biller

Big Biller worked a lot smoother with out system.
Jaz Wilson | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Big Biller

  • Faster lead conversion - we were quickly and easily able to see what recruits were successfully progressing and those that weren't. From there we could make faster more educated decisions on who should continue through the process and who should be dismissed.
  • Customer service - because we were able to see where each candidate was in the process clearly, at any given time, it reduced the risk of confusing one candidate with the other and allowed us to be more efficient with our time.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ascentis Editions & Modules

Additional Pricing Details

Big Biller

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Big Biller Editions & Modules

Edition
Big Biller$59.501
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Ascentis
7.5
Big Biller
7.0

Likelihood to Renew

Ascentis
6.3
Big Biller
7.7

Usability

Ascentis
7.5
Big Biller

Reliability and Availability

Ascentis
6.3
Big Biller

Performance

Ascentis
6.7
Big Biller

Support Rating

Ascentis
8.0
Big Biller
10.0

In-Person Training

Ascentis
8.0
Big Biller

Online Training

Ascentis
8.0
Big Biller

Implementation Rating

Ascentis
8.0
Big Biller

Scalability

Ascentis
6.0
Big Biller

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