What users are saying about
323 Ratings
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Score 7.8 out of 100
16 Ratings
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Score 9.7 out of 100

Feature Set Ratings

  • Big Biller ranks higher in 1 feature set: Recruiting / ATS

Human Resource Management

7.5

Ascentis (discontinued)

75%

Big Biller

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features

Employee demographic data

7.6
76%
137 Ratings
N/A
0 Ratings

Employment history

7.8
78%
140 Ratings
N/A
0 Ratings

Job profiles and administration

7.6
76%
128 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.4
74%
126 Ratings
N/A
0 Ratings

Organizational charting

6.3
63%
90 Ratings
N/A
0 Ratings

Organization and location management

7.9
79%
109 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

7.8
78%
102 Ratings
N/A
0 Ratings

Payroll Management

8.3

Ascentis (discontinued)

83%

Big Biller

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features

Pay calculation

8.3
83%
115 Ratings
N/A
0 Ratings

Support for external payroll vendors

7.2
72%
62 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.2
82%
28 Ratings
N/A
0 Ratings

Benefit plan administration

7.7
77%
108 Ratings
N/A
0 Ratings

Direct deposit files

9.2
92%
100 Ratings
N/A
0 Ratings

Salary revision and increment management

8.5
85%
92 Ratings
N/A
0 Ratings

Reimbursement management

8.8
88%
51 Ratings
N/A
0 Ratings

Leave and Attendance Management

8.1

Ascentis (discontinued)

81%

Big Biller

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features

Approval workflow

8.5
85%
99 Ratings
N/A
0 Ratings

Balance details

7.8
78%
99 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

8.0
80%
84 Ratings
N/A
0 Ratings

Employee Self Service

7.9

Ascentis (discontinued)

79%

Big Biller

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features

View and generate pay and benefit information

8.2
82%
138 Ratings
N/A
0 Ratings

Update personal information

8.8
88%
151 Ratings
N/A
0 Ratings

View company policy documentation

6.9
69%
110 Ratings
N/A
0 Ratings

Employee recognition

7.1
71%
61 Ratings
N/A
0 Ratings

View job history

8.5
85%
108 Ratings
N/A
0 Ratings

Asset Management

6.0

Ascentis (discontinued)

60%

Big Biller

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
33 Ratings
N/A
0 Ratings

HR Reporting

6.6

Ascentis (discontinued)

66%

Big Biller

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features

Report builder

6.5
65%
144 Ratings
N/A
0 Ratings

Pre-built reports

7.3
73%
142 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

6.0
60%
73 Ratings
N/A
0 Ratings

Onboarding

6.3

Ascentis (discontinued)

63%

Big Biller

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 2/2 features

New hire portal

6.5
65%
98 Ratings
N/A
0 Ratings

Manager tracking tools

6.1
61%
76 Ratings
N/A
0 Ratings

Performance and Goals

7.0

Ascentis (discontinued)

70%

Big Biller

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features

Corporate goal setting

6.5
65%
43 Ratings
N/A
0 Ratings

Individual goal setting

7.5
75%
53 Ratings
N/A
0 Ratings

Line-of sight-visibility

7.1
71%
38 Ratings
N/A
0 Ratings

Performance tracking

7.0
70%
50 Ratings
N/A
0 Ratings

Performance Management

6.4

Ascentis (discontinued)

64%

Big Biller

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features

Performance plans

6.2
62%
59 Ratings
N/A
0 Ratings

Performance improvement plans

6.3
63%
50 Ratings
N/A
0 Ratings

Review status tracking

6.7
67%
57 Ratings
N/A
0 Ratings

Review reminders

7.0
70%
55 Ratings
N/A
0 Ratings

Multiple review frequency

5.9
59%
50 Ratings
N/A
0 Ratings

Succession Planning

6.0

Ascentis (discontinued)

60%

Big Biller

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features

Create succession plans/pools

6.4
64%
21 Ratings
N/A
0 Ratings

Candidate ranking

6.4
64%
21 Ratings
N/A
0 Ratings

Candidate search

5.4
54%
27 Ratings
N/A
0 Ratings

Candidate development

6.0
60%
23 Ratings
N/A
0 Ratings

Recruiting / ATS

6.4

Ascentis (discontinued)

64%
8.9

Big Biller

89%
Big Biller ranks higher in 15/15 features

Job Requisition Management

6.7
67%
85 Ratings
9.2
92%
5 Ratings

Company Website Posting

6.5
65%
79 Ratings
9.2
92%
5 Ratings

Publish to Social Media

6.5
65%
59 Ratings
8.0
80%
6 Ratings

Job Search Site Posting

6.5
65%
71 Ratings
9.0
90%
5 Ratings

Duplicate Candidate Prevention

6.5
65%
57 Ratings
8.5
85%
6 Ratings

Applicant Tracking

6.4
64%
83 Ratings
9.5
95%
6 Ratings

Notifications and Alerts

5.6
56%
69 Ratings
8.3
83%
5 Ratings

Customized Application Form

N/A
0 Ratings
9.0
90%
4 Ratings

Resume Management

N/A
0 Ratings
9.7
97%
6 Ratings

Candidate Search

N/A
0 Ratings
9.0
90%
6 Ratings

Collaboration

N/A
0 Ratings
9.0
90%
4 Ratings

Task Creation and Delegation

N/A
0 Ratings
9.3
93%
4 Ratings

Email Templates

N/A
0 Ratings
9.0
90%
4 Ratings

User Permissions

N/A
0 Ratings
8.0
80%
5 Ratings

Reporting

N/A
0 Ratings
9.0
90%
5 Ratings

Attribute Ratings

  • Big Biller is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

7.6

Ascentis (discontinued)

76%
164 Ratings
10.0

Big Biller

100%
9 Ratings

Likelihood to Renew

6.3

Ascentis (discontinued)

63%
12 Ratings
10.0

Big Biller

100%
4 Ratings

Usability

7.5

Ascentis (discontinued)

75%
44 Ratings

Big Biller

N/A
0 Ratings

Availability

6.5

Ascentis (discontinued)

65%
7 Ratings

Big Biller

N/A
0 Ratings

Performance

6.9

Ascentis (discontinued)

69%
5 Ratings

Big Biller

N/A
0 Ratings

Support Rating

8.1

Ascentis (discontinued)

81%
252 Ratings
10.0

Big Biller

100%
2 Ratings

In-Person Training

8.0

Ascentis (discontinued)

80%
1 Rating

Big Biller

N/A
0 Ratings

Online Training

8.2

Ascentis (discontinued)

82%
4 Ratings

Big Biller

N/A
0 Ratings

Implementation Rating

8.2

Ascentis (discontinued)

82%
8 Ratings

Big Biller

N/A
0 Ratings

Product Scalability

6.4

Ascentis (discontinued)

64%
4 Ratings

Big Biller

N/A
0 Ratings

Likelihood to Recommend

Ascentis (discontinued)

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Big Biller

Big Biller is well suited for pipeline maintenance and tracking. It is not as appropriate when the business is more stagnant and pipeline tracking is not necessary.
Anonymous | TrustRadius Reviewer

Pros

Ascentis (discontinued)

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Big Biller

  • When you search for candidates in a big database, and want to reach them all at once via email. Big Biller provides you with the platform to build a database.
  • Big Biller provides you the option to select candidates within a certain region of the country or even within a certain mile radius from a city or zip code.
  • Big Biller allows you to narrow down searches to candidates who have completed certain Educational levels.
Domenic Primerano | TrustRadius Reviewer

Cons

Ascentis (discontinued)

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Big Biller

  • I'd make sure that when trading partners re-post TE colleagues' jobs that the compensation information isn't removed.
  • Make it easier to report the placement of a colleague's applicant, who was never on Big Biller and/or was associated with a job order on Big Biller. A General Placement Reporting form. If it already exists, make it easier to find.
  • Don't know if it's possible, but find a way to stop candidates from applying for the same job over and over and over again. I've had one candidate in particular, who keeps applying for my job via every other recruiter, who has reposted my Job Order. He is overseas and he has bombarded me with his applications for my job. I can't consider him, and I've even emailed him to stop, but he is still applying for the job. I'm beginning to think he isn't real and that his applications are actually a kind of algorithm from some kind of phishing or hacking effort.
Anonymous | TrustRadius Reviewer

Pricing Details

Ascentis (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Ascentis (discontinued) Editions & Modules

Additional Pricing Details

Big Biller

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$59.5 per month

Big Biller Editions & Modules

Edition
Big Biller$59.501
  1. per month
Additional Pricing Details

Likelihood to Renew

Ascentis (discontinued)

Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Big Biller

Big Biller 10.0
Based on 4 answers
I would consider using Big Biller again, but they would have to make some technology changes. There are many features that come standard with most of their competitors that are not available with Big Biller.
Kristen Hoover | TrustRadius Reviewer

Usability

Ascentis (discontinued)

Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis (discontinued)

Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Performance

Ascentis (discontinued)

Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Support Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Big Biller

Big Biller 10.0
Based on 2 answers
Support is near-instantaneous and personal. The tech support team is small, which means I always know who I am talking with, and they know me.
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis (discontinued)

Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Online Training

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis (discontinued)

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Big Biller

I choose BB over other ATS systems for 3 reasons - 1) Most of the other systems didn't have an integrated business development system and 2) BB provided great training and customer service during the initial trial and afterward. Lots of help getting started, ongoing training and support. 3) Constant updates - BB listens to its customers and when we ask for something to be tweaked, they have responded with updates.
Dianna Rudd | TrustRadius Reviewer

Scalability

Ascentis (discontinued)

Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Big Biller

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis (discontinued)

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Big Biller

  • We moved to Big Biller from a home grown system and there is no comparison.
  • Big Biller helps me keep track of all my candidates and clients and job order projects.
Jana Rugg | TrustRadius Reviewer

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