<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
321 Ratings

Ascentis

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
321 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

For small to medium retailers, JDA commerce suite is more appropriate.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Employee demographic data
Ascentis
8.0
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Employment history
Ascentis
7.9
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Job profiles and administration
Ascentis
7.7
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Organizational charting
Ascentis
6.5
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Organization and location management
Ascentis
7.6
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Payroll Management

Ascentis
8.3
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Pay calculation
Ascentis
8.5
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Support for external payroll vendors
Ascentis
7.7
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Off-cycle/On-Demand payment
Ascentis
8.3
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Benefit plan administration
Ascentis
7.7
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Direct deposit files
Ascentis
9.0
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Salary revision and increment management
Ascentis
8.1
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Reimbursement management
Ascentis
8.4
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Leave and Attendance Management

Ascentis
8.0
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Approval workflow
Ascentis
8.4
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Balance details
Ascentis
7.9
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Annual carry-forward and encashment
Ascentis
7.7
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Employee Self Service

Ascentis
8.2
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
View and generate pay and benefit information
Ascentis
8.2
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Update personal information
Ascentis
8.6
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
View company policy documentation
Ascentis
7.7
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Employee recognition
Ascentis
7.7
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
View job history
Ascentis
8.6
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Asset Management

Ascentis
6.1
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Tracking of all physical assets
Ascentis
6.1
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

HR Reporting

Ascentis
6.5
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Report builder
Ascentis
6.2
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Pre-built reports
Ascentis
7.0
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Ability to combine HR data with external data
Ascentis
6.4
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Onboarding

Ascentis
6.6
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
New hire portal
Ascentis
6.8
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Manager tracking tools
Ascentis
6.4
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Performance and Goals

Ascentis
7.1
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Corporate goal setting
Ascentis
6.6
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Individual goal setting
Ascentis
7.4
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Line-of sight-visibility
Ascentis
7.3
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Performance tracking
Ascentis
6.9
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Performance Management

Ascentis
6.6
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Performance plans
Ascentis
6.6
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Performance improvement plans
Ascentis
6.7
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Review status tracking
Ascentis
7.1
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Review reminders
Ascentis
6.9
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Multiple review frequency
Ascentis
5.7
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Succession Planning

Ascentis
6.3
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Create succession plans/pools
Ascentis
6.3
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Candidate ranking
Ascentis
6.5
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Candidate search
Ascentis
6.1
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Candidate development
Ascentis
6.4
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Recruiting / ATS

Ascentis
6.6
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Job Requisition Management
Ascentis
7.0
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Company Website Posting
Ascentis
7.0
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Publish to Social Media
Ascentis
6.9
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Job Search Site Posting
Ascentis
6.6
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Duplicate Candidate Prevention
Ascentis
6.7
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Applicant Tracking
Ascentis
6.5
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
Notifications and Alerts
Ascentis
5.8
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

  • Efficient order fulfillment that is based on demand and labor availability.
  • Single view of inventory and order information.
  • Ease of use.
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

  • Earlier JDA versions did not supporting all the protocols for integration for example, sonic MQ. We had to spend lot of time writing adapters for that.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

No score
No answers yet
No answers on this topic

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

The decision was already made by the architects and by the time I joined [the company]. The JDA implementation was already in place. However, the cost of the product and the targeted retailers would have made a lot of sense when choosing JDA Commerce Suite.
Anonymous | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

  • Reduction in slow-moving inventory and out of stock messages which in turn helped clients to get more ROI.
  • Efficient inventory management across all DCs and stores increased the accuracy of promising of inventory and forecasts.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.5
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)
7.0

Likelihood to Renew

Ascentis
6.3
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Usability

Ascentis
7.5
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Reliability and Availability

Ascentis
6.3
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Performance

Ascentis
6.7
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Support Rating

Ascentis
8.0
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

In-Person Training

Ascentis
8.0
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Online Training

Ascentis
8.0
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Implementation Rating

Ascentis
8.0
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Scalability

Ascentis
6.0
Blue Yonder Luminate Commerce (formerly JDA Commerce Suite)

Add comparison