What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
222 Ratings
4 Ratings

Ascentis

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
222 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.9 out of 101
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Likelihood to Recommend

Ascentis

While the Recruiting module itself is difficult to get it the way we need, moving applicants into HR has saved us tons of time since it is fully integrated. Everything works well together and the support services teams for all modules are outstanding. Within Recruiting, there are no integrated Reference check capabilities, so it has to be done manually outside the system. With the volume of seasonal hiring we do, we simply don't have the time to do this effectively. If there was a way to run reference checks and have them flow back to the employee record in the form of an attachment for their file, it would be awesome!
Gail Bettcher profile photo

CakeHR

I would really recommend it to other companies. Especially to companies like ours, startups, 10+ employees. CakeHR gives you a good overview of all the teams, days off, and you have all the data about employees in one system.
Maaike van der Kroon profile photo

Feature Rating Comparison

Human Resource Management

Ascentis
7.1
CakeHR
6.7
Employee demographic data
Ascentis
8.0
CakeHR
5.5
Employment history
Ascentis
7.8
CakeHR
4.6
Job profiles and administration
Ascentis
7.2
CakeHR
7.7
Workflow for transfers, promotions, pay raises, etc.
Ascentis
6.8
CakeHR
Organizational charting
Ascentis
5.9
CakeHR
9.1
Organization and location management
Ascentis
7.2
CakeHR
Compliance data (COBRA, OSHA, etc.)
Ascentis
6.9
CakeHR

Payroll Management

Ascentis
7.5
CakeHR
Pay calculation
Ascentis
8.1
CakeHR
Support for external payroll vendors
Ascentis
7.4
CakeHR
Benefit plan administration
Ascentis
6.9
CakeHR
Direct deposit files
Ascentis
8.5
CakeHR
Salary revision and increment management
Ascentis
7.4
CakeHR
Reimbursement management
Ascentis
6.4
CakeHR

Leave and Attendance Management

Ascentis
7.5
CakeHR
8.7
Approval workflow
Ascentis
7.5
CakeHR
8.2
Balance details
Ascentis
7.5
CakeHR
9.1
Annual carry-forward and encashment
Ascentis
7.6
CakeHR

Employee Self Service

Ascentis
7.6
CakeHR
8.6
View and generate pay and benefit information
Ascentis
8.0
CakeHR
Update personal information
Ascentis
8.3
CakeHR
9.1
View company policy documentation
Ascentis
7.4
CakeHR
Employee recognition
Ascentis
6.9
CakeHR
View job history
Ascentis
7.2
CakeHR
8.2

Asset Management

Ascentis
6.3
CakeHR
Tracking of all physical assets
Ascentis
6.3
CakeHR

HR Reporting

Ascentis
6.2
CakeHR
6.8
Report builder
Ascentis
6.6
CakeHR
7.3
Pre-built reports
Ascentis
6.5
CakeHR
6.4
Ability to combine HR data with external data
Ascentis
5.6
CakeHR

Onboarding

Ascentis
6.9
CakeHR
9.1
New hire portal
Ascentis
7.2
CakeHR
9.1
Manager tracking tools
Ascentis
6.6
CakeHR
9.1

Performance and Goals

Ascentis
6.3
CakeHR
9.1
Corporate goal setting
Ascentis
6.3
CakeHR
9.1
Individual goal setting
Ascentis
6.5
CakeHR
9.1
Line-of sight-visibility
Ascentis
6.1
CakeHR
9.1
Performance tracking
Ascentis
6.2
CakeHR
9.1

Performance Management

Ascentis
5.9
CakeHR
8.0
Performance plans
Ascentis
6.1
CakeHR
7.3
Performance improvement plans
Ascentis
6.1
CakeHR
6.4
Review status tracking
Ascentis
6.2
CakeHR
9.1
Review reminders
Ascentis
6.1
CakeHR
8.2
Multiple review frequency
Ascentis
5.2
CakeHR
9.1

Succession Planning

Ascentis
5.4
CakeHR
Create succession plans/pools
Ascentis
5.1
CakeHR
Candidate ranking
Ascentis
5.4
CakeHR
Candidate search
Ascentis
6.1
CakeHR
Candidate development
Ascentis
5.1
CakeHR

Recruiting / ATS

Ascentis
6.9
CakeHR
Job Requisition Management
Ascentis
7.2
CakeHR
Company Website Posting
Ascentis
7.5
CakeHR
Publish to Social Media
Ascentis
6.8
CakeHR
Job Search Site Posting
Ascentis
6.8
CakeHR
Duplicate Candidate Prevention
Ascentis
6.0
CakeHR
Applicant Tracking
Ascentis
7.3
CakeHR
Notifications and Alerts
Ascentis
6.6
CakeHR

Pros

Ascentis

  • Ascentis' support team is top notch. When you need an answer, you can contact them in a variety of ways, and they are very quick to respond. With our last payroll company, it could be days, weeks, or we may have never even received a response.
  • The implementation is extremely thorough, and Ascentis makes sure you are thinking about all aspects as you are building the system. Many things can be tailored to your specific situation, so they make sure you are using the system as best you can.
  • The stock payroll reports provide a great level of detail. So if you're like me and don't want to have a GL interface, it is very easy to obtain the information needed to create a payroll journal entry.
Frank Rizzi profile photo

CakeHR

  • Super easy and usable system.
  • Great customer service; listens to feedback and does something with it, answers really quickly.
  • A good overview per team for managers.
  • An app available for every employee to quickly arrange a request.
Maaike van der Kroon profile photo

Cons

Ascentis

  • The open enrollment process could be improved. Mostly, I'm speaking of the way the benefit builds relate to each other. For example, we couldn't tell the system that if an employee picked an HSA Medical plan, they weren't able to choose the FSA plan. There seemed to be a lot of manual auditing once open enrollment was complete.
  • I'm not a fan of how the HSA contributions function. They are entered as a Third Party pay, so they show up with the garnishments. I feel like the HSA contributions should be segregated from the TP items and have their own place within Ascentis. We seem to have issues with making sure account numbers are tied to the HSA contribution. If not, the funds will be withheld from the employee's pay, but they aren't direct deposited anywhere, so we have to cut a manual check to the bank.
  • TimeKeeper is horrible. We had a terrible experience with the implementation of it, and there are some basic functions that we can't seem to get to work without breaking something else. I'm hoping the acquisition of NOVAtime will start making this better over the course of 2019. Sorry for not being more descriptive, but it was all painful.
Frank Rizzi profile photo

CakeHR

  • Calendar could be offered in a larger view by week
  • Requesting time and accepting it would be great if linked with our own calendar Bookeo
Kerri Martin profile photo

Likelihood to Renew

Ascentis

Ascentis 5.7
Based on 9 answers
I love this product and have no plans on changing. Despite how much I like Ascentis, changing providers is an enormous undertaking and not one that I plan on taking on again
Heidi Thomsen profile photo

CakeHR

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.0
Based on 8 answers
As a user of the software for less than a year, we still have much to learn. There are many areas of the software that we are just not completely comfortable with yet. Still much to learn. Several of our employees will be attending the Ascentis training in May, and we are really looking forward to learning more.
Jennifer Lee, CSP profile photo

CakeHR

No score
No answers yet
No answers on this topic

Support

Ascentis

Ascentis 7.2
Based on 104 answers
As I've mentioned several times in this review, Ascentis has the best support I've experienced when it comes to payroll systems. They are very responsive and can typically get you answers in just a few hours at most. You don't have to call and wait on hold for 45 minutes before talking with someone that doesn't know anything about your company. You don't get transferred around and have to re-explain your issue to every new person you speak with. I can't say enough good things about Ascentis' support team.
Frank Rizzi profile photo

CakeHR

No score
No answers yet
No answers on this topic

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo

CakeHR

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo

CakeHR

No score
No answers yet
No answers on this topic

Implementation

Ascentis

Ascentis 6.3
Based on 4 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo

CakeHR

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

The employee self-service is the key strength to Ascentis - staff like it - and use it. The employee manager is also strong - and the setup just works once it is done.
iain Stephen profile photo

CakeHR

This is the first HR system we have used in our company.
Maaike van der Kroon profile photo

Return on Investment

Ascentis

  • From a monetary standpoint, there was some costs savings by consolidating multiple vendors into one. It wasn't extremely material. But I believe the biggest benefit has been the streamlined processes and better setup than any previous payroll/HR system we've used. Knowing that the data coming out of the system is complete and accurate is a great feeling when trying to look at trends and make business decisions.
Frank Rizzi profile photo

CakeHR

  • The system shows us all days off and overtime, so we can manage this and know everything is like agreed in the contract.
  • A simple and affordable system with room to grow.
Maaike van der Kroon profile photo

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ascentis Editions & Modules

Additional Pricing Details

CakeHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CakeHR Editions & Modules

Edition
Monthly4.201
  1. per user, per month
Additional Pricing Details
No hidden fees Cancel anytime No credit card required Subscribe annually for reduced pricing

Add comparison