What users are saying about
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Top Rated
321 Ratings

Ascentis

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Top Rated
321 Ratings
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Score 7.7 out of 100
7 Ratings
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Score 3.6 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

Even though there are some times where it gets really slow, or it doesn't accept certain formats of resumes, it has been working to get things done the whole entire time. It has helped us get each candidate from the pre-screening process all the way through the on-boarding/hiring process - and even to the day of orientation/first day on the job. Cyber Recruiter works well for the hiring process and all four of our sectors use it.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Cyber Recruiter
Employee demographic data
Ascentis
8.0
Cyber Recruiter
Employment history
Ascentis
7.9
Cyber Recruiter
Job profiles and administration
Ascentis
7.7
Cyber Recruiter
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Cyber Recruiter
Organizational charting
Ascentis
6.5
Cyber Recruiter
Organization and location management
Ascentis
7.6
Cyber Recruiter
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Cyber Recruiter

Payroll Management

Ascentis
8.3
Cyber Recruiter
Pay calculation
Ascentis
8.5
Cyber Recruiter
Support for external payroll vendors
Ascentis
7.7
Cyber Recruiter
Off-cycle/On-Demand payment
Ascentis
8.3
Cyber Recruiter
Benefit plan administration
Ascentis
7.7
Cyber Recruiter
Direct deposit files
Ascentis
9.0
Cyber Recruiter
Salary revision and increment management
Ascentis
8.1
Cyber Recruiter
Reimbursement management
Ascentis
8.4
Cyber Recruiter

Leave and Attendance Management

Ascentis
8.0
Cyber Recruiter
Approval workflow
Ascentis
8.4
Cyber Recruiter
Balance details
Ascentis
7.9
Cyber Recruiter
Annual carry-forward and encashment
Ascentis
7.7
Cyber Recruiter

Employee Self Service

Ascentis
8.2
Cyber Recruiter
View and generate pay and benefit information
Ascentis
8.2
Cyber Recruiter
Update personal information
Ascentis
8.6
Cyber Recruiter
View company policy documentation
Ascentis
7.7
Cyber Recruiter
Employee recognition
Ascentis
7.7
Cyber Recruiter
View job history
Ascentis
8.6
Cyber Recruiter

Asset Management

Ascentis
6.1
Cyber Recruiter
Tracking of all physical assets
Ascentis
6.1
Cyber Recruiter

HR Reporting

Ascentis
6.5
Cyber Recruiter
Report builder
Ascentis
6.2
Cyber Recruiter
Pre-built reports
Ascentis
7.0
Cyber Recruiter
Ability to combine HR data with external data
Ascentis
6.4
Cyber Recruiter

Onboarding

Ascentis
6.6
Cyber Recruiter
New hire portal
Ascentis
6.8
Cyber Recruiter
Manager tracking tools
Ascentis
6.4
Cyber Recruiter

Performance and Goals

Ascentis
7.1
Cyber Recruiter
Corporate goal setting
Ascentis
6.6
Cyber Recruiter
Individual goal setting
Ascentis
7.4
Cyber Recruiter
Line-of sight-visibility
Ascentis
7.3
Cyber Recruiter
Performance tracking
Ascentis
6.9
Cyber Recruiter

Performance Management

Ascentis
6.6
Cyber Recruiter
Performance plans
Ascentis
6.6
Cyber Recruiter
Performance improvement plans
Ascentis
6.7
Cyber Recruiter
Review status tracking
Ascentis
7.1
Cyber Recruiter
Review reminders
Ascentis
6.9
Cyber Recruiter
Multiple review frequency
Ascentis
5.7
Cyber Recruiter

Succession Planning

Ascentis
6.3
Cyber Recruiter
Create succession plans/pools
Ascentis
6.3
Cyber Recruiter
Candidate ranking
Ascentis
6.5
Cyber Recruiter
Candidate search
Ascentis
6.1
Cyber Recruiter
Candidate development
Ascentis
6.4
Cyber Recruiter

Recruiting / ATS

Ascentis
6.6
Cyber Recruiter
8.7
Job Requisition Management
Ascentis
7.0
Cyber Recruiter
8.5
Company Website Posting
Ascentis
7.0
Cyber Recruiter
7.5
Publish to Social Media
Ascentis
6.9
Cyber Recruiter
Job Search Site Posting
Ascentis
6.6
Cyber Recruiter
10.0
Duplicate Candidate Prevention
Ascentis
6.7
Cyber Recruiter
9.0
Applicant Tracking
Ascentis
6.5
Cyber Recruiter
8.5
Notifications and Alerts
Ascentis
5.8
Cyber Recruiter
10.0
Customized Application Form
Ascentis
Cyber Recruiter
7.5
Resume Management
Ascentis
Cyber Recruiter
8.0
Candidate Search
Ascentis
Cyber Recruiter
8.5
Collaboration
Ascentis
Cyber Recruiter
8.0
Task Creation and Delegation
Ascentis
Cyber Recruiter
10.0
Email Templates
Ascentis
Cyber Recruiter
9.0
User Permissions
Ascentis
Cyber Recruiter
9.0
Reporting
Ascentis
Cyber Recruiter
7.5

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Cyber Recruiter

  • Easy to navigate.
  • Great onboarding experience.
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

  • One thing that would be really helpful is for Cyber to accept .pdf formats of resumes. Many candidates now have their resume as a pdf, not word, and it is a shame that I have to copy and paste their resume into their system, which ruins the candidates' formatted resume. If anything that is the big thing that could use a change: Cyber should accept both word docs and .pdfs
  • Sometimes Cyber gets a bit slow when I try saving a note, or send an email through Cyber. It is not often, and it does eventually go through in the end. I did check to see if it was the internet but everything else was running just fine, so I know it is Cyber when it happens. It gets stressful at times when you have a bunch of things to do in the day through Cyber, and it is acting very slow.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Cyber Recruiter

Cyber Recruiter 8.0
Based on 1 answer
No answer on this topic is available.

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

Cyber Recruiter 6.0
Based on 1 answer
I only give it a 6 because there are small things that could use fixing. While it does get what we want done, there are things such as not letting us upload the pdf format... or getting really slow at times when it is trying to save. It's little things like that could be fixed, but overall the experience is pretty positive and it helps us get what we want done and efficiently.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

Our decision came down to ease of use, the software offered a lot of neat features we were searching for and was user friendly
Anonymous | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Cyber Recruiter

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Cyber Recruiter

  • Faster lead conversion; great reports on how long it takes to complete full lifecycle recruiting
  • Increased employee efficiency
  • One stop shop for full lifecycle recruiting
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cyber Recruiter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.5
Cyber Recruiter
7.5

Likelihood to Renew

Ascentis
6.3
Cyber Recruiter
8.0

Usability

Ascentis
7.5
Cyber Recruiter
6.0

Reliability and Availability

Ascentis
6.3
Cyber Recruiter

Performance

Ascentis
6.7
Cyber Recruiter

Support Rating

Ascentis
8.0
Cyber Recruiter

In-Person Training

Ascentis
8.0
Cyber Recruiter

Online Training

Ascentis
8.0
Cyber Recruiter

Implementation Rating

Ascentis
8.0
Cyber Recruiter

Scalability

Ascentis
6.0
Cyber Recruiter

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