What users are saying about
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Top Rated
320 Ratings
1 Rating

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100
1 Rating
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Score 8 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Eddy

If you understand the pitfalls of Eddy, such as needing to manually track what has been signed--vs still pending--then it is a well utilized system. Being able to send documents for signature via HelloSign is useful. At one point we had used HelloSign for onboarding but made it made it difficult to transition and track new hires.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Eddy
Employee demographic data
Ascentis
8.0
Eddy
Employment history
Ascentis
7.9
Eddy
Job profiles and administration
Ascentis
7.7
Eddy
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Eddy
Organizational charting
Ascentis
6.5
Eddy
Organization and location management
Ascentis
7.6
Eddy
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Eddy

Payroll Management

Ascentis
8.3
Eddy
Pay calculation
Ascentis
8.5
Eddy
Support for external payroll vendors
Ascentis
7.7
Eddy
Off-cycle/On-Demand payment
Ascentis
8.3
Eddy
Benefit plan administration
Ascentis
7.7
Eddy
Direct deposit files
Ascentis
9.0
Eddy
Salary revision and increment management
Ascentis
8.1
Eddy
Reimbursement management
Ascentis
8.4
Eddy

Leave and Attendance Management

Ascentis
8.0
Eddy
Approval workflow
Ascentis
8.4
Eddy
Balance details
Ascentis
7.9
Eddy
Annual carry-forward and encashment
Ascentis
7.7
Eddy

Employee Self Service

Ascentis
8.2
Eddy
View and generate pay and benefit information
Ascentis
8.2
Eddy
Update personal information
Ascentis
8.6
Eddy
View company policy documentation
Ascentis
7.7
Eddy
Employee recognition
Ascentis
7.7
Eddy
View job history
Ascentis
8.6
Eddy

Asset Management

Ascentis
6.1
Eddy
Tracking of all physical assets
Ascentis
6.1
Eddy

HR Reporting

Ascentis
6.5
Eddy
Report builder
Ascentis
6.2
Eddy
Pre-built reports
Ascentis
7.0
Eddy
Ability to combine HR data with external data
Ascentis
6.4
Eddy

Onboarding

Ascentis
6.6
Eddy
New hire portal
Ascentis
6.8
Eddy
Manager tracking tools
Ascentis
6.4
Eddy

Performance and Goals

Ascentis
7.1
Eddy
Corporate goal setting
Ascentis
6.6
Eddy
Individual goal setting
Ascentis
7.4
Eddy
Line-of sight-visibility
Ascentis
7.3
Eddy
Performance tracking
Ascentis
6.9
Eddy

Performance Management

Ascentis
6.6
Eddy
Performance plans
Ascentis
6.6
Eddy
Performance improvement plans
Ascentis
6.7
Eddy
Review status tracking
Ascentis
7.1
Eddy
Review reminders
Ascentis
6.9
Eddy
Multiple review frequency
Ascentis
5.7
Eddy

Succession Planning

Ascentis
6.3
Eddy
Create succession plans/pools
Ascentis
6.3
Eddy
Candidate ranking
Ascentis
6.5
Eddy
Candidate search
Ascentis
6.1
Eddy
Candidate development
Ascentis
6.4
Eddy

Recruiting / ATS

Ascentis
6.7
Eddy
5.0
Job Requisition Management
Ascentis
7.0
Eddy
4.0
Company Website Posting
Ascentis
7.0
Eddy
Publish to Social Media
Ascentis
6.9
Eddy
Job Search Site Posting
Ascentis
6.6
Eddy
Duplicate Candidate Prevention
Ascentis
6.7
Eddy
Applicant Tracking
Ascentis
6.5
Eddy
4.0
Notifications and Alerts
Ascentis
5.8
Eddy
Candidate Search
Ascentis
Eddy
6.0
Email Templates
Ascentis
Eddy
6.0
User Permissions
Ascentis
Eddy
5.0

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Eddy

  • Contact information
  • Tracking trainings
  • Storing HR documents
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Eddy

  • An employee needs to accept the invitation to populate in the onboarding tab
  • Documents do not show which documents are pending signature
  • As an HR software, it should have a place with labor law updates based on region
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Eddy

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Eddy

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Eddy

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Eddy

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Eddy

No score
No answers yet
No answers on this topic

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Eddy

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Eddy

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Eddy

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Eddy

ADP HR did not have the tracking portion and allowance of signatures that Eddy does. ADP had an electronic filing system but no ability to send out documents for signature. ADP HR has up-to-date labor laws for our location, so we had to sign up for both products--one to mitigate our legal liability and the other to easily track HR docs that have been signed.
Anonymous | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Eddy

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Eddy

  • Managing labor law requirements
  • Somewhat time consuming initially
  • Positive address book
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Eddy

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

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