What users are saying about
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228 Ratings
3 Ratings

Ascentis

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228 Ratings
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Score 7.2 out of 101
3 Ratings
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Score 7.6 out of 101

Likelihood to Recommend

Ascentis

While the Recruiting module itself is difficult to get it the way we need, moving applicants into HR has saved us tons of time since it is fully integrated. Everything works well together and the support services teams for all modules are outstanding. Within Recruiting, there are no integrated Reference check capabilities, so it has to be done manually outside the system. With the volume of seasonal hiring we do, we simply don't have the time to do this effectively. If there was a way to run reference checks and have them flow back to the employee record in the form of an attachment for their file, it would be awesome!
Gail Bettcher profile photo

Freshteam

It's perfect for small teams that are not recruiting at scale, but need a more efficient process vs. Google Sheets, email, etc
No photo available

Feature Rating Comparison

Human Resource Management

Ascentis
7.1
Freshteam
Employee demographic data
Ascentis
8.1
Freshteam
Employment history
Ascentis
7.8
Freshteam
Job profiles and administration
Ascentis
7.1
Freshteam
Workflow for transfers, promotions, pay raises, etc.
Ascentis
6.7
Freshteam
Organizational charting
Ascentis
5.9
Freshteam
Organization and location management
Ascentis
7.3
Freshteam
Compliance data (COBRA, OSHA, etc.)
Ascentis
6.8
Freshteam

Payroll Management

Ascentis
7.5
Freshteam
Pay calculation
Ascentis
8.2
Freshteam
Support for external payroll vendors
Ascentis
7.5
Freshteam
Benefit plan administration
Ascentis
6.9
Freshteam
Direct deposit files
Ascentis
8.7
Freshteam
Salary revision and increment management
Ascentis
7.3
Freshteam
Reimbursement management
Ascentis
6.5
Freshteam

Leave and Attendance Management

Ascentis
7.6
Freshteam
Approval workflow
Ascentis
7.4
Freshteam
Balance details
Ascentis
7.6
Freshteam
Annual carry-forward and encashment
Ascentis
7.7
Freshteam

Employee Self Service

Ascentis
7.5
Freshteam
View and generate pay and benefit information
Ascentis
8.0
Freshteam
Update personal information
Ascentis
8.3
Freshteam
View company policy documentation
Ascentis
7.4
Freshteam
Employee recognition
Ascentis
6.8
Freshteam
View job history
Ascentis
7.2
Freshteam

Asset Management

Ascentis
5.9
Freshteam
Tracking of all physical assets
Ascentis
5.9
Freshteam

HR Reporting

Ascentis
6.3
Freshteam
Report builder
Ascentis
6.5
Freshteam
Pre-built reports
Ascentis
6.5
Freshteam
Ability to combine HR data with external data
Ascentis
5.7
Freshteam

Onboarding

Ascentis
7.1
Freshteam
New hire portal
Ascentis
7.3
Freshteam
Manager tracking tools
Ascentis
6.8
Freshteam

Performance and Goals

Ascentis
6.4
Freshteam
Corporate goal setting
Ascentis
6.4
Freshteam
Individual goal setting
Ascentis
6.5
Freshteam
Line-of sight-visibility
Ascentis
6.2
Freshteam
Performance tracking
Ascentis
6.3
Freshteam

Performance Management

Ascentis
6.0
Freshteam
Performance plans
Ascentis
6.2
Freshteam
Performance improvement plans
Ascentis
6.2
Freshteam
Review status tracking
Ascentis
6.2
Freshteam
Review reminders
Ascentis
6.1
Freshteam
Multiple review frequency
Ascentis
5.1
Freshteam

Succession Planning

Ascentis
5.5
Freshteam
Create succession plans/pools
Ascentis
5.1
Freshteam
Candidate ranking
Ascentis
5.4
Freshteam
Candidate search
Ascentis
6.3
Freshteam
Candidate development
Ascentis
5.1
Freshteam

Recruiting / ATS

Ascentis
6.9
Freshteam
8.8
Job Requisition Management
Ascentis
7.4
Freshteam
9.0
Company Website Posting
Ascentis
7.7
Freshteam
10.0
Publish to Social Media
Ascentis
6.7
Freshteam
Job Search Site Posting
Ascentis
6.8
Freshteam
Duplicate Candidate Prevention
Ascentis
5.8
Freshteam
10.0
Applicant Tracking
Ascentis
7.5
Freshteam
10.0
Notifications and Alerts
Ascentis
6.6
Freshteam
10.0
Customized Application Form
Ascentis
Freshteam
7.0
Resume Management
Ascentis
Freshteam
10.0
Candidate Search
Ascentis
Freshteam
10.0
Collaboration
Ascentis
Freshteam
10.0
Task Creation and Delegation
Ascentis
Freshteam
10.0
Email Templates
Ascentis
Freshteam
10.0
User Permissions
Ascentis
Freshteam
5.0
Reporting
Ascentis
Freshteam
3.0

Pros

Ascentis

  • The scheduling function provides a good platform that allows employees to see what their schedule is. If multiple departments have need of their time, they can look and see availability. If none, they can negotiate with the employee's direct report to get them in. We use it to coordinate both work hours and training hours.
  • It can be programmed to notify if someone clocks in/out early/late and awards points accordingly. Our frontline staff have a work requirement for in/out timeliness. It lets Managers know when and where to intervene with HR to bring this performance focus back into line.
  • If there are log-in/out errors, Supervisors can easily make corrections. This is important when there are issues that might affect an employee's points.
Drew Bishop profile photo

Freshteam

  • Job Posting, even on our carrier's websites. Also embedding jobs in various portals.
  • Importing candidates and assigning to jobs.
  • Scheduling interviews
  • Making to-do tasks
  • Our recruitment team can make conversation with candidates directly on the platform.
  • Open dashboard which gives quick info about all the job posts.
  • Pipeline feature by which we can streamline the various steps in a recruitment.
ayush dwivedi profile photo

Cons

Ascentis

  • NovaTime is the biggest hiccup that we've consistently encountered with Ascentis. We've encountered some of the same issues time and time again throughout our cooperative and I've opened numerous tickets and I've yet to feel like those issues have been resolved. Generally, the program will work, however, when it doesn't it creates frustration with the employee group.
  • I've noticed that when NovaTime has gone down an email has now been sent out notifying the administrators. This is a positive step!
  • I'm wondering if HR and payroll, can, at some point, be one of the same program. I know that with the most recent web updates it sounds like it's moving to one complete system so you don't have to go to two different spots to seek information. If that information was in one spot that would be helpful.
Megan Hoffmann profile photo

Freshteam

  • Better training videos (not sure where to even find them)
  • UI improvements for Admin
No photo available

Likelihood to Renew

Ascentis

Ascentis 5.8
Based on 9 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR profile photo

Freshteam

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.1
Based on 8 answers
Overall, it is fairly usable for the average user as long as he/she is at a computer, laptop or a larger tablet and has the ability to view the employee self-service webpage on an internet browser. Because it does not have an app or other mobile interfaces right now, it makes it difficult for it to be useful for most of our employee population who utilize their phones to access the internet. As for the HR professional who would be also working on this interface, it is somewhat easy as about two-thirds of the screens are fairly user-friendly and easy to navigate. Nevertheless, it still leaves about one-third of them that are not as user-friendly and would require more technical knowledge to figure out how to best use them.
Jennifer Steffens profile photo

Freshteam

No score
No answers yet
No answers on this topic

Support

Ascentis

Ascentis 7.2
Based on 104 answers
During a transition, we had an issue where there was no one in the company who had the SQL database password, which was needed in order to pull over historical data. Ascentis technology team worked tirelessly and were able to get into the database and make a smooth transition of the data.
Dawn Haag-Hatterer, JD profile photo

Freshteam

No score
No answers yet
No answers on this topic

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo

Freshteam

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo

Freshteam

No score
No answers yet
No answers on this topic

Implementation

Ascentis

Ascentis 6.2
Based on 4 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows profile photo

Freshteam

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

1. Customer Service - listens to clients (per our due diligence during evaluation phase and own experience thereafter)2. System ability to interface with in-house systems. (Other vendors evaluated could not guarantee success.)3. Report Writing - prewritten + ad hoc. User-friendly. Payroll staff could write. Freeing up IT resource time. (+ Payroll more self-sufficient)4. Import/Export Capabilities. (Not all systems are equal)5. Garnishment / Third Party Check module. (Had vision from prior in-house system, this was the only vendor that had what we wanted in this area.)6. Employee satisfaction with increased payroll department efficiency and Ascentis Employee Self-Service.
Dottie Abston, CPP profile photo

Freshteam

We are unable to fully customize the pipeline according to our organization's needs. We are stuck and unable to show all the jobs posted to our carrier's website in one place. And we also have faced problems to make an assessment of candidates for different jobs, which helps to check multiple eligibilities of the candidate.
ayush dwivedi profile photo

Return on Investment

Ascentis

  • By far, fewer errors in capturing information or giving information
  • Easily see what benefits an employee has enrolled or declined and historical information
  • Easily see what compensation an employee has had historical, or where their compensation is at currently
  • Easily see what positions an employee has had within the company for how long, and why they were transferred
Catherine Peterson profile photo

Freshteam

  • Increased number of interns we're able to hire which has really helped move the needle on special projects.
  • Decreased costs - we're using the free version.
No photo available

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Freshteam

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.0
Freshteam
8.6

Likelihood to Renew

Ascentis
5.8
Freshteam

Usability

Ascentis
7.1
Freshteam

Reliability and Availability

Ascentis
8.0
Freshteam

Performance

Ascentis
8.0
Freshteam

Support

Ascentis
7.2
Freshteam

In-Person Training

Ascentis
8.0
Freshteam

Online Training

Ascentis
6.0
Freshteam

Implementation

Ascentis
6.2
Freshteam

Scalability

Ascentis
5.0
Freshteam

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