What users are saying about
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Top Rated
320 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100
15 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Frontline Absence Management

Great for school business offices or school board/main offices going digital with staff submission of days off, vacation, sick, professional, personal, etc. Helps alleviate time passing physical documents and affords the user a platform they can track their balances and easily submit requests digitally using their phone. If you are a Frontline user of their other products, this seems like a no-brainer and can integrate with them, as well as other programs
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Frontline Absence Management
Employee demographic data
Ascentis
8.0
Frontline Absence Management
Employment history
Ascentis
7.9
Frontline Absence Management
Job profiles and administration
Ascentis
7.7
Frontline Absence Management
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Frontline Absence Management
Organizational charting
Ascentis
6.5
Frontline Absence Management
Organization and location management
Ascentis
7.6
Frontline Absence Management
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Frontline Absence Management

Payroll Management

Ascentis
8.3
Frontline Absence Management
Pay calculation
Ascentis
8.5
Frontline Absence Management
Support for external payroll vendors
Ascentis
7.7
Frontline Absence Management
Off-cycle/On-Demand payment
Ascentis
8.3
Frontline Absence Management
Benefit plan administration
Ascentis
7.7
Frontline Absence Management
Direct deposit files
Ascentis
9.0
Frontline Absence Management
Salary revision and increment management
Ascentis
8.1
Frontline Absence Management
Reimbursement management
Ascentis
8.4
Frontline Absence Management

Leave and Attendance Management

Ascentis
8.0
Frontline Absence Management
Approval workflow
Ascentis
8.4
Frontline Absence Management
Balance details
Ascentis
7.9
Frontline Absence Management
Annual carry-forward and encashment
Ascentis
7.7
Frontline Absence Management

Employee Self Service

Ascentis
8.2
Frontline Absence Management
View and generate pay and benefit information
Ascentis
8.2
Frontline Absence Management
Update personal information
Ascentis
8.6
Frontline Absence Management
View company policy documentation
Ascentis
7.7
Frontline Absence Management
Employee recognition
Ascentis
7.7
Frontline Absence Management
View job history
Ascentis
8.6
Frontline Absence Management

Asset Management

Ascentis
6.1
Frontline Absence Management
Tracking of all physical assets
Ascentis
6.1
Frontline Absence Management

HR Reporting

Ascentis
6.5
Frontline Absence Management
Report builder
Ascentis
6.2
Frontline Absence Management
Pre-built reports
Ascentis
7.0
Frontline Absence Management
Ability to combine HR data with external data
Ascentis
6.4
Frontline Absence Management

Onboarding

Ascentis
6.6
Frontline Absence Management
New hire portal
Ascentis
6.8
Frontline Absence Management
Manager tracking tools
Ascentis
6.4
Frontline Absence Management

Performance and Goals

Ascentis
7.1
Frontline Absence Management
Corporate goal setting
Ascentis
6.6
Frontline Absence Management
Individual goal setting
Ascentis
7.4
Frontline Absence Management
Line-of sight-visibility
Ascentis
7.3
Frontline Absence Management
Performance tracking
Ascentis
6.9
Frontline Absence Management

Performance Management

Ascentis
6.6
Frontline Absence Management
Performance plans
Ascentis
6.6
Frontline Absence Management
Performance improvement plans
Ascentis
6.7
Frontline Absence Management
Review status tracking
Ascentis
7.1
Frontline Absence Management
Review reminders
Ascentis
6.9
Frontline Absence Management
Multiple review frequency
Ascentis
5.7
Frontline Absence Management

Succession Planning

Ascentis
6.3
Frontline Absence Management
Create succession plans/pools
Ascentis
6.3
Frontline Absence Management
Candidate ranking
Ascentis
6.5
Frontline Absence Management
Candidate search
Ascentis
6.1
Frontline Absence Management
Candidate development
Ascentis
6.4
Frontline Absence Management

Recruiting / ATS

Ascentis
6.6
Frontline Absence Management
Job Requisition Management
Ascentis
7.0
Frontline Absence Management
Company Website Posting
Ascentis
7.0
Frontline Absence Management
Publish to Social Media
Ascentis
6.9
Frontline Absence Management
Job Search Site Posting
Ascentis
6.6
Frontline Absence Management
Duplicate Candidate Prevention
Ascentis
6.7
Frontline Absence Management
Applicant Tracking
Ascentis
6.5
Frontline Absence Management
Notifications and Alerts
Ascentis
5.8
Frontline Absence Management

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Frontline Absence Management

  • Allows teachers to mark themselves absent 24/7: this is a plus because you don't have to worry about the message being lost by a service. You can also procure a substitute in advance if you know you'll be out for a professional training or field trip.
  • You can upload your lesson plans or email your substitute so the substitute is prepared to teach your classes.
  • You can see a history of absences so you can cross-reference your leave allotments with your history on AESOP.
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Frontline Absence Management

  • There really isn't much. This is a pretty simple program to use and is part of Frontline, which many school districts use.
  • Pricing is high. Especially with growing costs and the fact that it costs extra to integrate or streamline with single sign-on to the other Frontline products.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Frontline Absence Management

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Frontline Absence Management

Frontline Absence Management 6.5
Based on 2 answers
While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
Carly McPartland | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Frontline Absence Management

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Frontline Absence Management

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Frontline Absence Management

Frontline Absence Management 9.0
Based on 5 answers
Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Frontline Absence Management

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Frontline Absence Management

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Frontline Absence Management

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Frontline Absence Management

Frontline Absence Management (formerly Aesop) was clearly above eSchoolPlus and all other substitute fulfillment systems. Our previous software, Subfinder, was purchased by Frontline several years after we migrated to Frontline Absence Management (formerly Aesop). Frontline Absence Management (formerly Aesop) was worlds above it and much easier to use.
Aaron Ward | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Frontline Absence Management

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Frontline Absence Management

  • It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Frontline Absence Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.5
Frontline Absence Management
8.7

Likelihood to Renew

Ascentis
6.3
Frontline Absence Management

Usability

Ascentis
7.5
Frontline Absence Management
6.5

Reliability and Availability

Ascentis
6.3
Frontline Absence Management

Performance

Ascentis
6.7
Frontline Absence Management

Support Rating

Ascentis
8.0
Frontline Absence Management
9.0

In-Person Training

Ascentis
8.0
Frontline Absence Management

Online Training

Ascentis
8.0
Frontline Absence Management

Implementation Rating

Ascentis
8.0
Frontline Absence Management

Scalability

Ascentis
6.0
Frontline Absence Management

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