What users are saying about
Top Rated
76 Ratings
323 Ratings
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Score 7.8 out of 100
Top Rated
76 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Human Resource Management

    7.5

    Ascentis (discontinued)

    75%

    Jolt

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 7/7 features

    Employee demographic data

    7.6
    76%
    137 Ratings
    N/A
    0 Ratings

    Employment history

    7.8
    78%
    140 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    7.6
    76%
    128 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    7.4
    74%
    126 Ratings
    N/A
    0 Ratings

    Organizational charting

    6.3
    63%
    90 Ratings
    N/A
    0 Ratings

    Organization and location management

    7.9
    79%
    109 Ratings
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    7.8
    78%
    102 Ratings
    N/A
    0 Ratings

    Payroll Management

    8.3

    Ascentis (discontinued)

    83%

    Jolt

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 7/7 features

    Pay calculation

    8.3
    83%
    115 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    7.2
    72%
    62 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    8.2
    82%
    28 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    7.7
    77%
    108 Ratings
    N/A
    0 Ratings

    Direct deposit files

    9.2
    92%
    100 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    8.5
    85%
    92 Ratings
    N/A
    0 Ratings

    Reimbursement management

    8.8
    88%
    51 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    8.1

    Ascentis (discontinued)

    81%

    Jolt

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 3/3 features

    Approval workflow

    8.5
    85%
    99 Ratings
    N/A
    0 Ratings

    Balance details

    7.8
    78%
    99 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    8.0
    80%
    84 Ratings
    N/A
    0 Ratings

    Employee Self Service

    7.9

    Ascentis (discontinued)

    79%

    Jolt

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 5/5 features

    View and generate pay and benefit information

    8.2
    82%
    138 Ratings
    N/A
    0 Ratings

    Update personal information

    8.8
    88%
    151 Ratings
    N/A
    0 Ratings

    View company policy documentation

    6.9
    69%
    110 Ratings
    N/A
    0 Ratings

    Employee recognition

    7.1
    71%
    61 Ratings
    N/A
    0 Ratings

    View job history

    8.5
    85%
    108 Ratings
    N/A
    0 Ratings

    Asset Management

    6.0

    Ascentis (discontinued)

    60%

    Jolt

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 1/1 features

    Tracking of all physical assets

    6.0
    60%
    33 Ratings
    N/A
    0 Ratings

    HR Reporting

    6.6

    Ascentis (discontinued)

    66%

    Jolt

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 3/3 features

    Report builder

    6.5
    65%
    144 Ratings
    N/A
    0 Ratings

    Pre-built reports

    7.3
    73%
    142 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    6.0
    60%
    73 Ratings
    N/A
    0 Ratings

    Onboarding

    6.3

    Ascentis (discontinued)

    63%

    Jolt

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 2/2 features

    New hire portal

    6.5
    65%
    98 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    6.1
    61%
    76 Ratings
    N/A
    0 Ratings

    Performance and Goals

    7.0

    Ascentis (discontinued)

    70%

    Jolt

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 4/4 features

    Corporate goal setting

    6.5
    65%
    43 Ratings
    N/A
    0 Ratings

    Individual goal setting

    7.5
    75%
    53 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    7.1
    71%
    38 Ratings
    N/A
    0 Ratings

    Performance tracking

    7.0
    70%
    50 Ratings
    N/A
    0 Ratings

    Performance Management

    6.4

    Ascentis (discontinued)

    64%

    Jolt

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 5/5 features

    Performance plans

    6.2
    62%
    59 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    6.3
    63%
    50 Ratings
    N/A
    0 Ratings

    Review status tracking

    6.7
    67%
    57 Ratings
    N/A
    0 Ratings

    Review reminders

    7.0
    70%
    55 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    5.9
    59%
    50 Ratings
    N/A
    0 Ratings

    Succession Planning

    6.0

    Ascentis (discontinued)

    60%

    Jolt

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 4/4 features

    Create succession plans/pools

    6.4
    64%
    21 Ratings
    N/A
    0 Ratings

    Candidate ranking

    6.4
    64%
    21 Ratings
    N/A
    0 Ratings

    Candidate search

    5.3
    53%
    27 Ratings
    N/A
    0 Ratings

    Candidate development

    6.0
    60%
    23 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    6.4

    Ascentis (discontinued)

    64%

    Jolt

    Feature Set Not Supported
    N/A
    Ascentis (discontinued) ranks higher in 7/7 features

    Job Requisition Management

    6.7
    67%
    85 Ratings
    N/A
    0 Ratings

    Company Website Posting

    6.5
    65%
    79 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    6.5
    65%
    59 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    6.5
    65%
    71 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    6.5
    65%
    57 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    6.4
    64%
    83 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    5.6
    56%
    69 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Jolt is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

    Likelihood to Recommend

    7.6

    Ascentis (discontinued)

    76%
    164 Ratings
    9.3

    Jolt

    93%
    50 Ratings

    Likelihood to Renew

    6.3

    Ascentis (discontinued)

    63%
    12 Ratings
    9.1

    Jolt

    91%
    2 Ratings

    Usability

    7.5

    Ascentis (discontinued)

    75%
    44 Ratings
    8.3

    Jolt

    83%
    21 Ratings

    Availability

    6.5

    Ascentis (discontinued)

    65%
    7 Ratings

    Jolt

    N/A
    0 Ratings

    Performance

    6.9

    Ascentis (discontinued)

    69%
    5 Ratings

    Jolt

    N/A
    0 Ratings

    Support Rating

    8.1

    Ascentis (discontinued)

    81%
    252 Ratings
    8.9

    Jolt

    89%
    29 Ratings

    In-Person Training

    8.0

    Ascentis (discontinued)

    80%
    1 Rating

    Jolt

    N/A
    0 Ratings

    Online Training

    8.2

    Ascentis (discontinued)

    82%
    4 Ratings

    Jolt

    N/A
    0 Ratings

    Implementation Rating

    8.2

    Ascentis (discontinued)

    82%
    8 Ratings
    9.1

    Jolt

    91%
    1 Rating

    Product Scalability

    6.4

    Ascentis (discontinued)

    64%
    4 Ratings

    Jolt

    N/A
    0 Ratings

    Likelihood to Recommend

    Ascentis (discontinued)

    In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
    Anonymous | TrustRadius Reviewer

    Jolt

    Jolt has allowed us to save thousands of dollars in food by identifying issues early. This has been accomplished from both the standpoint of trend analysis and identification of catastrophic failures. Our employees have saves hundreds of hours of labor by not having to write out each individual date label used during the day.
    Anonymous | TrustRadius Reviewer

    Pros

    Ascentis (discontinued)

    • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
    • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
    • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
    Anonymous | TrustRadius Reviewer

    Jolt

    • Timely reminders of when checklists need to be executed; The team is alerted audibly and visually when checklists are coming due or when they are past due.
    • Customized text message confirmations when audits are completed/incomplete; This feedback closes the loop with the Management Team confirming the status of the required daily checklists/audits.
    • Documented proof of completion through photos; Checklist questions/items can be setup to require photos to be taken as visual evidence that a task was completed. This adds a check-and-balance feature that deters pencil whipping tasks and eases the burden on the Management Team when it comes to auditing compliance and driving accountability.
    • Remote printing from any device setup with Jolt; We have iPads throughout the restaurant communicating real-time information with various functions within the store. It is very convenient when a Team Member in one department can print on the device in front of them, while calling out to another Team Member to retrieve labels from the printer when on their way to assist with a job function.
    Shawn Diamond | TrustRadius Reviewer

    Cons

    Ascentis (discontinued)

    • Updating the system so it is one platform and not two.
    • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
    • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
    • When something is broken, quicker turn time on fixing the issue.
    • System needs updates to support AAP reporting.
    Anonymous | TrustRadius Reviewer

    Jolt

    • Jolt tends to have a long load time when creating a new list item. For example, you click the plus button to add a new list and it will go to a loading screen for a minute our two before moving to the next screen. It does not give a time out error it just takes a bit to load. I find this tends to happen during normal business hours and not so much an issue when using it on nights and weekends.
    • Jolt does not integrate with our payroll system, so we could not use the time keeping piece of Jolt. I believe this is more of an issue with the payroll system than an issue with Jolt.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Ascentis (discontinued)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Jolt

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Ascentis (discontinued)

    Ascentis (discontinued) 6.3
    Based on 12 answers
    This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
    Kelly C. Neill, SPHR | TrustRadius Reviewer

    Jolt

    Jolt 9.1
    Based on 2 answers
    Jolt is very user friendly and offers a lot of solutions to my companies needs. If it offered a Payroll piece and a Point of Sale piece it would make it a complete system that would solve 99% of my companies needs.
    Anonymous | TrustRadius Reviewer

    Usability

    Ascentis (discontinued)

    Ascentis (discontinued) 7.5
    Based on 44 answers
    I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
    Anonymous | TrustRadius Reviewer

    Jolt

    Jolt 8.3
    Based on 21 answers
    The system itself is very user friendly and every one of our team members is able to use it easily. The only difficulty that we have occasionally run into is a lack of connectivity between the Bluetooth printer and the iPAD. There are only two or three of us on staff that are well versed enough with the product to be able to fix it when there is this kind of issue.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Ascentis (discontinued)

    Ascentis (discontinued) 6.5
    Based on 7 answers
    They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
    Anonymous | TrustRadius Reviewer

    Jolt

    No score
    No answers yet
    No answers on this topic

    Performance

    Ascentis (discontinued)

    Ascentis (discontinued) 6.9
    Based on 5 answers
    Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
    Anonymous | TrustRadius Reviewer

    Jolt

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Ascentis (discontinued)

    Ascentis (discontinued) 8.1
    Based on 252 answers
    Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
    Anonymous | TrustRadius Reviewer

    Jolt

    Jolt 8.9
    Based on 29 answers
    When I have had questions or needed technical support, I have received a very prompt response to my emails. The answers are concise and if there are instructions they are easy to follow and implement. All interactions I have had with the Jolt team have been a very positive experience.
    Randy Williams | TrustRadius Reviewer

    In-Person Training

    Ascentis (discontinued)

    Ascentis (discontinued) 8.0
    Based on 1 answer
    First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
    Jennifer Steffens | TrustRadius Reviewer

    Jolt

    No score
    No answers yet
    No answers on this topic

    Online Training

    Ascentis (discontinued)

    Ascentis (discontinued) 8.2
    Based on 4 answers
    Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
    Jennifer Steffens | TrustRadius Reviewer

    Jolt

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Ascentis (discontinued)

    Ascentis (discontinued) 8.2
    Based on 8 answers
    It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
    Mary Meadows | TrustRadius Reviewer

    Jolt

    Jolt 9.1
    Based on 1 answer
    Jolt is user-friendly and was an easy implementation. Held a couple of training classes for our management on how to use the product.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Ascentis (discontinued)

    Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
    Anonymous | TrustRadius Reviewer

    Jolt

    Jolt provides a full house of solutions. I would have to go with at least two of the other companies to capture all the solutions I was looking for. Jolt gave me all of it. I also want to be clear that other companies promised solutions that they hadn't built out yet. Jolt is upfront and honest about things they are working on, but they won't sell them to you as a means to get you in, only to disappoint you. I have a lot of respect for that.
    Anonymous | TrustRadius Reviewer

    Scalability

    Ascentis (discontinued)

    Ascentis (discontinued) 6.4
    Based on 4 answers
    Large acquisition would be very complicated, seems more appropriate for companies under 100
    Christina Miyamoto, PHR® | TrustRadius Reviewer

    Jolt

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Ascentis (discontinued)

    • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
    • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
    • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
    • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
    Anonymous | TrustRadius Reviewer

    Jolt

    • Food safety processes have reduced significant amount of time managing.
    • Cleanliness- Saved some labor dollars here by implementing a more consistent process. Added some training videos on cleanliness to help give a clear message of the expectation.
    • Recipe Management- We have saved thousands on having the ability to upload live recipes and be global rather than having the paper copies of recipes laying around and possibly not being up to date.
    Mark Kantaras | TrustRadius Reviewer

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