What users are saying about
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 323 reviews and ratings
Top Rated
76 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 76 reviews and ratings
Feature Set Ratings
Human Resource Management

7.5
Ascentis (discontinued)
75%
Jolt
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Employee demographic data
7.6
76%
137 Ratings
N/A
0 Ratings
Employment history
7.8
78%
140 Ratings
N/A
0 Ratings
Job profiles and administration
7.6
76%
128 Ratings
N/A
0 Ratings
Workflow for transfers, promotions, pay raises, etc.
7.4
74%
126 Ratings
N/A
0 Ratings
Organizational charting
6.3
63%
90 Ratings
N/A
0 Ratings
Organization and location management
7.9
79%
109 Ratings
N/A
0 Ratings
Compliance data (COBRA, OSHA, etc.)
7.8
78%
102 Ratings
N/A
0 Ratings
Payroll Management

8.3
Ascentis (discontinued)
83%
Jolt
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Pay calculation
8.3
83%
115 Ratings
N/A
0 Ratings
Support for external payroll vendors
7.2
72%
62 Ratings
N/A
0 Ratings
Off-cycle/On-Demand payment
8.2
82%
28 Ratings
N/A
0 Ratings
Benefit plan administration
7.7
77%
108 Ratings
N/A
0 Ratings
Direct deposit files
9.2
92%
100 Ratings
N/A
0 Ratings
Salary revision and increment management
8.5
85%
92 Ratings
N/A
0 Ratings
Reimbursement management
8.8
88%
51 Ratings
N/A
0 Ratings
Leave and Attendance Management

8.1
Ascentis (discontinued)
81%
Jolt
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Approval workflow
8.5
85%
99 Ratings
N/A
0 Ratings
Balance details
7.8
78%
99 Ratings
N/A
0 Ratings
Annual carry-forward and encashment
8.0
80%
84 Ratings
N/A
0 Ratings
Employee Self Service

7.9
Ascentis (discontinued)
79%
Jolt
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
View and generate pay and benefit information
8.2
82%
138 Ratings
N/A
0 Ratings
Update personal information
8.8
88%
151 Ratings
N/A
0 Ratings
View company policy documentation
6.9
69%
110 Ratings
N/A
0 Ratings
Employee recognition
7.1
71%
61 Ratings
N/A
0 Ratings
View job history
8.5
85%
108 Ratings
N/A
0 Ratings
Asset Management

6.0
Ascentis (discontinued)
60%
Jolt
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features
Ascentis (discontinued) ranks higher in 1/1 features
Tracking of all physical assets
6.0
60%
33 Ratings
N/A
0 Ratings
HR Reporting

6.6
Ascentis (discontinued)
66%
Jolt
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Report builder
6.5
65%
144 Ratings
N/A
0 Ratings
Pre-built reports
7.3
73%
142 Ratings
N/A
0 Ratings
Ability to combine HR data with external data
6.0
60%
73 Ratings
N/A
0 Ratings
Onboarding

6.3
Ascentis (discontinued)
63%
Jolt
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 2/2 features
Ascentis (discontinued) ranks higher in 2/2 features
New hire portal
6.5
65%
98 Ratings
N/A
0 Ratings
Manager tracking tools
6.1
61%
76 Ratings
N/A
0 Ratings
Performance and Goals

7.0
Ascentis (discontinued)
70%
Jolt
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Corporate goal setting
6.5
65%
43 Ratings
N/A
0 Ratings
Individual goal setting
7.5
75%
53 Ratings
N/A
0 Ratings
Line-of sight-visibility
7.1
71%
38 Ratings
N/A
0 Ratings
Performance tracking
7.0
70%
50 Ratings
N/A
0 Ratings
Performance Management

6.4
Ascentis (discontinued)
64%
Jolt
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
Performance plans
6.2
62%
59 Ratings
N/A
0 Ratings
Performance improvement plans
6.3
63%
50 Ratings
N/A
0 Ratings
Review status tracking
6.7
67%
57 Ratings
N/A
0 Ratings
Review reminders
7.0
70%
55 Ratings
N/A
0 Ratings
Multiple review frequency
5.9
59%
50 Ratings
N/A
0 Ratings
Succession Planning

6.0
Ascentis (discontinued)
60%
Jolt
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Create succession plans/pools
6.4
64%
21 Ratings
N/A
0 Ratings
Candidate ranking
6.4
64%
21 Ratings
N/A
0 Ratings
Candidate search
5.3
53%
27 Ratings
N/A
0 Ratings
Candidate development
6.0
60%
23 Ratings
N/A
0 Ratings
Recruiting / ATS

6.4
Ascentis (discontinued)
64%
Jolt
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Job Requisition Management
6.7
67%
85 Ratings
N/A
0 Ratings
Company Website Posting
6.5
65%
79 Ratings
N/A
0 Ratings
Publish to Social Media
6.5
65%
59 Ratings
N/A
0 Ratings
Job Search Site Posting
6.5
65%
71 Ratings
N/A
0 Ratings
Duplicate Candidate Prevention
6.5
65%
57 Ratings
N/A
0 Ratings
Applicant Tracking
6.4
64%
83 Ratings
N/A
0 Ratings
Notifications and Alerts
5.6
56%
69 Ratings
N/A
0 Ratings
Attribute Ratings
- Jolt is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating
Likelihood to Recommend

7.6
Ascentis (discontinued)
76%
164 Ratings
9.3
Jolt
93%
50 Ratings
Likelihood to Renew

6.3
Ascentis (discontinued)
63%
12 Ratings
9.1
Jolt
91%
2 Ratings
Usability

7.5
Ascentis (discontinued)
75%
44 Ratings
8.3
Jolt
83%
21 Ratings
Availability

6.5
Ascentis (discontinued)
65%
7 Ratings
Jolt
N/A
0 Ratings
Performance

6.9
Ascentis (discontinued)
69%
5 Ratings
Jolt
N/A
0 Ratings
Support Rating

8.1
Ascentis (discontinued)
81%
252 Ratings
8.9
Jolt
89%
29 Ratings
In-Person Training

8.0
Ascentis (discontinued)
80%
1 Rating
Jolt
N/A
0 Ratings
Online Training

8.2
Ascentis (discontinued)
82%
4 Ratings
Jolt
N/A
0 Ratings
Implementation Rating

8.2
Ascentis (discontinued)
82%
8 Ratings
9.1
Jolt
91%
1 Rating
Product Scalability

6.4
Ascentis (discontinued)
64%
4 Ratings
Jolt
N/A
0 Ratings
Likelihood to Recommend
Ascentis (discontinued)
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.

Verified User
Paraprofessional in Corporate
Hospital & Health Care Company, 501-1000 employeesJolt
Jolt has allowed us to save thousands of dollars in food by identifying issues early. This has been accomplished from both the standpoint of trend analysis and identification of catastrophic failures. Our employees have saves hundreds of hours of labor by not having to write out each individual date label used during the day.

Verified User
Director in Quality Assurance
Food & Beverages Company, 51-200 employeesPros
Ascentis (discontinued)
- Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
- Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
- User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

Verified User
Director in Human Resources
Hospital & Health Care Company, 1001-5000 employeesJolt
- Timely reminders of when checklists need to be executed; The team is alerted audibly and visually when checklists are coming due or when they are past due.
- Customized text message confirmations when audits are completed/incomplete; This feedback closes the loop with the Management Team confirming the status of the required daily checklists/audits.
- Documented proof of completion through photos; Checklist questions/items can be setup to require photos to be taken as visual evidence that a task was completed. This adds a check-and-balance feature that deters pencil whipping tasks and eases the burden on the Management Team when it comes to auditing compliance and driving accountability.
- Remote printing from any device setup with Jolt; We have iPads throughout the restaurant communicating real-time information with various functions within the store. It is very convenient when a Team Member in one department can print on the device in front of them, while calling out to another Team Member to retrieve labels from the printer when on their way to assist with a job function.
Owner/Operator at Chick-fil-A Highlands
Chick-fil-ARestaurants, 51-200 employees
Cons
Ascentis (discontinued)
- Updating the system so it is one platform and not two.
- Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
- Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
- When something is broken, quicker turn time on fixing the issue.
- System needs updates to support AAP reporting.

Verified User
Director in Human Resources
Civil Engineering Company, 501-1000 employeesJolt
- Jolt tends to have a long load time when creating a new list item. For example, you click the plus button to add a new list and it will go to a loading screen for a minute our two before moving to the next screen. It does not give a time out error it just takes a bit to load. I find this tends to happen during normal business hours and not so much an issue when using it on nights and weekends.
- Jolt does not integrate with our payroll system, so we could not use the time keeping piece of Jolt. I believe this is more of an issue with the payroll system than an issue with Jolt.

Verified User
Manager in Human Resources
Entertainment Company, 501-1000 employeesPricing Details
Ascentis (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Jolt
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Ascentis (discontinued)
Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Human Resources Manager
San Juan Construction, Inc.Construction, 201-500 employees
Jolt
Jolt 9.1
Based on 2 answers
Jolt is very user friendly and offers a lot of solutions to my companies needs. If it offered a Payroll piece and a Point of Sale piece it would make it a complete system that would solve 99% of my companies needs.

Verified User
Manager in Human Resources
Entertainment Company, 501-1000 employeesUsability
Ascentis (discontinued)
Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.

Verified User
Director in Human Resources
Building Materials Company, 51-200 employeesJolt
Jolt 8.3
Based on 21 answers
The system itself is very user friendly and every one of our team members is able to use it easily. The only difficulty that we have occasionally run into is a lack of connectivity between the Bluetooth printer and the iPAD. There are only two or three of us on staff that are well versed enough with the product to be able to fix it when there is this kind of issue.

Verified User
Director in Human Resources
Restaurants Company, 51-200 employeesReliability and Availability
Ascentis (discontinued)
Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesJolt
No score
No answers yet
No answers on this topic
Performance
Ascentis (discontinued)
Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesJolt
No score
No answers yet
No answers on this topic
Support Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.

Verified User
Strategist in Marketing
Oil & Energy Company, 201-500 employeesJolt
Jolt 8.9
Based on 29 answers
When I have had questions or needed technical support, I have received a very prompt response to my emails. The answers are concise and if there are instructions they are easy to follow and implement. All interactions I have had with the Jolt team have been a very positive experience.
Operations Manager
Gem City Fine Foods LLCFood Production, 1-10 employees
In-Person Training
Ascentis (discontinued)
Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Jolt
No score
No answers yet
No answers on this topic
Online Training
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Jolt
No score
No answers yet
No answers on this topic
Implementation Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Human Resources Manager
MultiLingual Solutions, Inc.Government Administration, 201-500 employees
Jolt
Jolt 9.1
Based on 1 answer
Jolt is user-friendly and was an easy implementation. Held a couple of training classes for our management on how to use the product.

Verified User
Manager in Human Resources
Entertainment Company, 501-1000 employeesAlternatives Considered
Ascentis (discontinued)
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.

Verified User
Manager in Human Resources
Logistics & Supply Chain Company, 201-500 employeesJolt
Jolt provides a full house of solutions. I would have to go with at least two of the other companies to capture all the solutions I was looking for. Jolt gave me all of it. I also want to be clear that other companies promised solutions that they hadn't built out yet. Jolt is upfront and honest about things they are working on, but they won't sell them to you as a means to get you in, only to disappoint you. I have a lot of respect for that.

Verified User
Project Manager in Information Technology
Food & Beverages Company, 1001-5000 employeesScalability
Ascentis (discontinued)
Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Human Resources Manager
N/AEntertainment, 51-200 employees
Jolt
No score
No answers yet
No answers on this topic
Return on Investment
Ascentis (discontinued)
- HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
- Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
- Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
- Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

Verified User
Employee in Human Resources
Mechanical Or Industrial Engineering Company, 201-500 employeesJolt
- Food safety processes have reduced significant amount of time managing.
- Cleanliness- Saved some labor dollars here by implementing a more consistent process. Added some training videos on cleanliness to help give a clear message of the expectation.
- Recipe Management- We have saved thousands on having the ability to upload live recipes and be global rather than having the paper copies of recipes laying around and possibly not being up to date.
Brand Director
Flagship Restaurant GroupRestaurants, 501-1000 employees