What users are saying about
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Top Rated
320 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100
14 Ratings
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Score 7 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

It is great at getting applicants to apply. The one down side is that a majority of our applicants are applying from a mobile device so they are unable to complete the entire application process. When you send them a link to complete the rest of the application from a desktop computer, many do not have access to this. Because of this, they do not answer some of the "weed out" questions that give us insight as to what type of employee they would be.
Carrie Hille-Nunemaker | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
KeldairHR (formerly Hyrell)
Employee demographic data
Ascentis
8.0
KeldairHR (formerly Hyrell)
Employment history
Ascentis
7.9
KeldairHR (formerly Hyrell)
Job profiles and administration
Ascentis
7.7
KeldairHR (formerly Hyrell)
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
KeldairHR (formerly Hyrell)
Organizational charting
Ascentis
6.5
KeldairHR (formerly Hyrell)
Organization and location management
Ascentis
7.6
KeldairHR (formerly Hyrell)
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
KeldairHR (formerly Hyrell)

Payroll Management

Ascentis
8.3
KeldairHR (formerly Hyrell)
Pay calculation
Ascentis
8.5
KeldairHR (formerly Hyrell)
Support for external payroll vendors
Ascentis
7.7
KeldairHR (formerly Hyrell)
Off-cycle/On-Demand payment
Ascentis
8.3
KeldairHR (formerly Hyrell)
Benefit plan administration
Ascentis
7.7
KeldairHR (formerly Hyrell)
Direct deposit files
Ascentis
9.0
KeldairHR (formerly Hyrell)
Salary revision and increment management
Ascentis
8.1
KeldairHR (formerly Hyrell)
Reimbursement management
Ascentis
8.4
KeldairHR (formerly Hyrell)

Leave and Attendance Management

Ascentis
8.0
KeldairHR (formerly Hyrell)
Approval workflow
Ascentis
8.4
KeldairHR (formerly Hyrell)
Balance details
Ascentis
7.9
KeldairHR (formerly Hyrell)
Annual carry-forward and encashment
Ascentis
7.7
KeldairHR (formerly Hyrell)

Employee Self Service

Ascentis
8.2
KeldairHR (formerly Hyrell)
View and generate pay and benefit information
Ascentis
8.2
KeldairHR (formerly Hyrell)
Update personal information
Ascentis
8.6
KeldairHR (formerly Hyrell)
View company policy documentation
Ascentis
7.7
KeldairHR (formerly Hyrell)
Employee recognition
Ascentis
7.7
KeldairHR (formerly Hyrell)
View job history
Ascentis
8.6
KeldairHR (formerly Hyrell)

Asset Management

Ascentis
6.1
KeldairHR (formerly Hyrell)
Tracking of all physical assets
Ascentis
6.1
KeldairHR (formerly Hyrell)

HR Reporting

Ascentis
6.5
KeldairHR (formerly Hyrell)
Report builder
Ascentis
6.2
KeldairHR (formerly Hyrell)
Pre-built reports
Ascentis
7.0
KeldairHR (formerly Hyrell)
Ability to combine HR data with external data
Ascentis
6.4
KeldairHR (formerly Hyrell)

Onboarding

Ascentis
6.6
KeldairHR (formerly Hyrell)
New hire portal
Ascentis
6.8
KeldairHR (formerly Hyrell)
Manager tracking tools
Ascentis
6.4
KeldairHR (formerly Hyrell)

Performance and Goals

Ascentis
7.1
KeldairHR (formerly Hyrell)
Corporate goal setting
Ascentis
6.6
KeldairHR (formerly Hyrell)
Individual goal setting
Ascentis
7.4
KeldairHR (formerly Hyrell)
Line-of sight-visibility
Ascentis
7.3
KeldairHR (formerly Hyrell)
Performance tracking
Ascentis
6.9
KeldairHR (formerly Hyrell)

Performance Management

Ascentis
6.6
KeldairHR (formerly Hyrell)
Performance plans
Ascentis
6.6
KeldairHR (formerly Hyrell)
Performance improvement plans
Ascentis
6.7
KeldairHR (formerly Hyrell)
Review status tracking
Ascentis
7.1
KeldairHR (formerly Hyrell)
Review reminders
Ascentis
6.9
KeldairHR (formerly Hyrell)
Multiple review frequency
Ascentis
5.7
KeldairHR (formerly Hyrell)

Succession Planning

Ascentis
6.3
KeldairHR (formerly Hyrell)
Create succession plans/pools
Ascentis
6.3
KeldairHR (formerly Hyrell)
Candidate ranking
Ascentis
6.5
KeldairHR (formerly Hyrell)
Candidate search
Ascentis
6.1
KeldairHR (formerly Hyrell)
Candidate development
Ascentis
6.4
KeldairHR (formerly Hyrell)

Recruiting / ATS

Ascentis
6.7
KeldairHR (formerly Hyrell)
8.4
Job Requisition Management
Ascentis
7.0
KeldairHR (formerly Hyrell)
8.4
Company Website Posting
Ascentis
7.0
KeldairHR (formerly Hyrell)
9.3
Publish to Social Media
Ascentis
6.9
KeldairHR (formerly Hyrell)
7.8
Job Search Site Posting
Ascentis
6.6
KeldairHR (formerly Hyrell)
10.0
Duplicate Candidate Prevention
Ascentis
6.7
KeldairHR (formerly Hyrell)
8.1
Applicant Tracking
Ascentis
6.5
KeldairHR (formerly Hyrell)
10.0
Notifications and Alerts
Ascentis
5.8
KeldairHR (formerly Hyrell)
7.0
Customized Application Form
Ascentis
KeldairHR (formerly Hyrell)
9.0
Resume Management
Ascentis
KeldairHR (formerly Hyrell)
9.0
Candidate Search
Ascentis
KeldairHR (formerly Hyrell)
8.9
Collaboration
Ascentis
KeldairHR (formerly Hyrell)
10.0
Task Creation and Delegation
Ascentis
KeldairHR (formerly Hyrell)
7.4
Email Templates
Ascentis
KeldairHR (formerly Hyrell)
10.0
User Permissions
Ascentis
KeldairHR (formerly Hyrell)
10.0
Reporting
Ascentis
KeldairHR (formerly Hyrell)
1.0

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

  • Automatic position posting has increased our exposure drastically as an employer. We have increased our applicant flow by over 100%.
  • Hyrell's applicant communication features have allowed us to stay engaged with candidates during every step of the hiring process. It makes for a very professional first impression.
  • I love that Hyrell is user-friendly. The system is incredibly easy to use. We have a high number of users throughout nine locations with varying skill levels utilizing technical applications. All of our users seemed to catch on very quickly.
Bailey McEuen | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

  • The main issue I have with the system is that in order for a template update to take effect, it has to be re-posted (at least that's the process as I understand it.) For example, I have updated one of our existing job templates to include a new hard skill question. The template is posted in over 50 locations and in order for this update to go into effect, I have to manually re-post these positions which can be very time consuming. If there was a way to automatically update a posting with template changes it would be a huge help to our business.
Amanda Corey | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 7 answers
No Issues, and again, the Hyrell folks have lived up to what they said they would do at the beginning!
Wayne Alford | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 8.5
Based on 5 answers
Meets all expectations for application processing. Does a great job of pushing the job ad out to multiple online job boards. Provides good email alerts. Relatively easy to use even for my supervisors who are only in the system on occasion.
Dana Mortimer, SPHR | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 10 answers
I have never had an issue.
Carrie Hille-Nunemaker | TrustRadius Reviewer

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 7.5
Based on 10 answers
Meets our expectations.
Wayne Alford | TrustRadius Reviewer

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 8 answers
I have never had to wait for response. Someone always speaks directly to me, sometimes more than once, and email follow-up keeps the issue in the field of vision until there is a resolution.
Kathryn K. Teague, SPHR | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 1 answer
Emily is great at explaining!
Carrie Hille-Nunemaker | TrustRadius Reviewer

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 2 answers
It worked well!
Wayne Alford | TrustRadius Reviewer

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 8 answers
Ask for the help you need from your account representative and technical support. They are very helpful and easy to work with.
Kathryn K. Teague, SPHR | TrustRadius Reviewer

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

Hyrell came up against ClearFit and ZipRecruiter. ClearFit looked very strong, but ultimately its pay per posting model didn't provide enough cost certainty. ZipRecruiter seems to be a strong player too. There was a lot of flash with ZipRecruiter but the product didn't seem as complete where it mattered for my client. Hyrell was a good balance on feature set and provided good value. The client needed something that was easy to use so they could get up and running quickly. The Hyrell trial went well and the ramp up was very quick and easy. Hyrell's subscript plans fit my clients needs starting with the Solo plan (3 active jobs) and then quickly moving up to the Small Business plan (9 active jobs) after a few months once additional hiring managers came on-board.
Jordan Janisse | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 8.9
Based on 3 answers
Hyrell has kept us moving, tracking and hiring strong candidates, even has we have moved from hiring 1 or 2 people a month to 3 or 4 a week! Great program, good features and fantastic supportl (Thanks, Emily!!!)
Kathryn K. Teague, SPHR | TrustRadius Reviewer

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

  • Better Qualified Applicants: The selection tools through Hyrell help us to attract the quality applicants we seek.
  • Greater Applicant Traffic: By utilizing all of the major job boards, we see a higher number of applicants.
  • Retention: Because of improved quality, we tend to retain more employees. This is a HUGE benefit to our Company!
Eddie Pickering | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

KeldairHR (formerly Hyrell)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.5
KeldairHR (formerly Hyrell)
7.0

Likelihood to Renew

Ascentis
6.3
KeldairHR (formerly Hyrell)
9.1

Usability

Ascentis
7.5
KeldairHR (formerly Hyrell)
8.5

Reliability and Availability

Ascentis
6.3
KeldairHR (formerly Hyrell)
9.1

Performance

Ascentis
6.7
KeldairHR (formerly Hyrell)
7.5

Support Rating

Ascentis
8.0
KeldairHR (formerly Hyrell)
9.1

In-Person Training

Ascentis
8.0
KeldairHR (formerly Hyrell)
9.1

Online Training

Ascentis
8.0
KeldairHR (formerly Hyrell)
9.1

Implementation Rating

Ascentis
8.0
KeldairHR (formerly Hyrell)
9.1

Scalability

Ascentis
6.0
KeldairHR (formerly Hyrell)
8.9

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