What users are saying about
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221 Ratings
Top Rated
166 Ratings

Ascentis

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221 Ratings
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Score 6.9 out of 101
Top Rated
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Score 7.6 out of 101

Likelihood to Recommend

Ascentis

I feel Payroll is well suited and I also like Ascentis Self-Service (the dashboard). I'd like to see more widget functionality since we use that the most to communicate with all of our employees! I think NovaTime is fine to use and I feel I'd have rave reviews for it IF we could rely on the functionality of it and receive the utmost service level when calling into support. It's possible that there has been miscommunication when working with NovaTime support staff but on more than one occasion I've called in requesting a problem be resolved and I've been told it's resolved only to find out when running the next payroll that it isn't fixed. It's difficult for me to understand the full functions and rules within NovaTime because I don't see them, so the support staff needs to keep that in mind when communicating with customers. I've been satisfied with how the recruiting module and compensation module is, so far. (It's in the beginning stages for us).
Megan Hoffmann profile photo

Kronos Workforce Ready

Before Kronos Workforce Ready, our HR Department was manually tracking each employee's medical and license expirations. With the notification and tracking features in Kronos, a simple report helps us get a quick eye on each of these areas, as well as gives us the ability to skip sending out notifications to employees manually.
No photo available

Feature Rating Comparison

Human Resource Management

Ascentis
7.1
Kronos Workforce Ready
6.8
Employee demographic data
Ascentis
8.0
Kronos Workforce Ready
7.4
Employment history
Ascentis
7.8
Kronos Workforce Ready
7.5
Job profiles and administration
Ascentis
7.2
Kronos Workforce Ready
7.3
Workflow for transfers, promotions, pay raises, etc.
Ascentis
6.9
Kronos Workforce Ready
6.6
Organizational charting
Ascentis
5.9
Kronos Workforce Ready
6.8
Organization and location management
Ascentis
7.2
Kronos Workforce Ready
7.1
Compliance data (COBRA, OSHA, etc.)
Ascentis
6.9
Kronos Workforce Ready
4.5

Payroll Management

Ascentis
7.4
Kronos Workforce Ready
7.0
Pay calculation
Ascentis
8.1
Kronos Workforce Ready
7.3
Support for external payroll vendors
Ascentis
7.4
Kronos Workforce Ready
6.6
Benefit plan administration
Ascentis
7.0
Kronos Workforce Ready
6.7
Direct deposit files
Ascentis
8.5
Kronos Workforce Ready
6.7
Salary revision and increment management
Ascentis
7.4
Kronos Workforce Ready
7.9
Reimbursement management
Ascentis
6.4
Kronos Workforce Ready

Leave and Attendance Management

Ascentis
7.5
Kronos Workforce Ready
7.7
Approval workflow
Ascentis
7.5
Kronos Workforce Ready
7.3
Balance details
Ascentis
7.5
Kronos Workforce Ready
7.9
Annual carry-forward and encashment
Ascentis
7.6
Kronos Workforce Ready
8.0

Employee Self Service

Ascentis
7.6
Kronos Workforce Ready
7.7
View and generate pay and benefit information
Ascentis
8.0
Kronos Workforce Ready
7.9
Update personal information
Ascentis
8.3
Kronos Workforce Ready
8.1
View company policy documentation
Ascentis
7.4
Kronos Workforce Ready
7.9
Employee recognition
Ascentis
6.9
Kronos Workforce Ready
View job history
Ascentis
7.2
Kronos Workforce Ready
6.9

Asset Management

Ascentis
6.3
Kronos Workforce Ready
7.3
Tracking of all physical assets
Ascentis
6.3
Kronos Workforce Ready
7.3

HR Reporting

Ascentis
6.2
Kronos Workforce Ready
6.0
Report builder
Ascentis
6.6
Kronos Workforce Ready
6.2
Pre-built reports
Ascentis
6.5
Kronos Workforce Ready
5.8
Ability to combine HR data with external data
Ascentis
5.6
Kronos Workforce Ready

Onboarding

Ascentis
6.9
Kronos Workforce Ready
7.5
New hire portal
Ascentis
7.2
Kronos Workforce Ready
7.6
Manager tracking tools
Ascentis
6.6
Kronos Workforce Ready
7.4

Performance and Goals

Ascentis
6.2
Kronos Workforce Ready
7.5
Corporate goal setting
Ascentis
6.3
Kronos Workforce Ready
Individual goal setting
Ascentis
6.4
Kronos Workforce Ready
6.8
Line-of sight-visibility
Ascentis
6.0
Kronos Workforce Ready
Performance tracking
Ascentis
6.2
Kronos Workforce Ready
8.2

Performance Management

Ascentis
5.9
Kronos Workforce Ready
6.5
Performance plans
Ascentis
6.1
Kronos Workforce Ready
7.0
Performance improvement plans
Ascentis
6.1
Kronos Workforce Ready
5.4
Review status tracking
Ascentis
6.2
Kronos Workforce Ready
6.9
Review reminders
Ascentis
6.1
Kronos Workforce Ready
6.8
Multiple review frequency
Ascentis
5.2
Kronos Workforce Ready
6.4

Succession Planning

Ascentis
5.4
Kronos Workforce Ready
8.5
Create succession plans/pools
Ascentis
5.1
Kronos Workforce Ready
8.5
Candidate ranking
Ascentis
5.4
Kronos Workforce Ready
Candidate search
Ascentis
6.1
Kronos Workforce Ready
Candidate development
Ascentis
5.1
Kronos Workforce Ready

Recruiting / ATS

Ascentis
6.9
Kronos Workforce Ready
8.0
Job Requisition Management
Ascentis
7.2
Kronos Workforce Ready
7.8
Company Website Posting
Ascentis
7.4
Kronos Workforce Ready
7.9
Publish to Social Media
Ascentis
6.8
Kronos Workforce Ready
7.5
Job Search Site Posting
Ascentis
6.7
Kronos Workforce Ready
8.6
Duplicate Candidate Prevention
Ascentis
6.1
Kronos Workforce Ready
7.5
Applicant Tracking
Ascentis
7.3
Kronos Workforce Ready
8.8
Notifications and Alerts
Ascentis
6.5
Kronos Workforce Ready
7.5

Pros

Ascentis

  • Streamlining benefits administration - Ascentis creates a one-stop-shop. Simply enter your employee's information into Ascentis and they communicate with the benefits companies. No need to duplicate data entry.
  • Reporting module - the reporting module in HR is fantastic. Very easy to use and create reports on the fly.
  • The Payroll product is also very nice. We don't have a lot of issues like we had with previous providers.
  • Customer Service is quick and knowledgable.
Heidi Thomsen profile photo

Kronos Workforce Ready

  • The timekeeping feature in Kronos Workforce Ready is easy for anyone to use, from supervisor to staff level, and also for a multitude of employee types.
  • Kronos Workforce Ready allows us to process payroll in less than one day - compared to three full days with the last software we used!
  • Being able to send email notifications for expiring credentials, as well as creating a customized to-do checklist for employees is a really helpful tool.
No photo available

Cons

Ascentis

  • The open enrollment process could be improved. Mostly, I'm speaking of the way the benefit builds relate to each other. For example, we couldn't tell the system that if an employee picked an HSA Medical plan, they weren't able to choose the FSA plan. There seemed to be a lot of manual auditing once open enrollment was complete.
  • I'm not a fan of how the HSA contributions function. They are entered as a Third Party pay, so they show up with the garnishments. I feel like the HSA contributions should be segregated from the TP items and have their own place within Ascentis. We seem to have issues with making sure account numbers are tied to the HSA contribution. If not, the funds will be withheld from the employee's pay, but they aren't direct deposited anywhere, so we have to cut a manual check to the bank.
  • TimeKeeper is horrible. We had a terrible experience with the implementation of it, and there are some basic functions that we can't seem to get to work without breaking something else. I'm hoping the acquisition of NOVAtime will start making this better over the course of 2019. Sorry for not being more descriptive, but it was all painful.
Frank Rizzi profile photo

Kronos Workforce Ready

  • We would like to see better support. We ended up configuring it as needed even though we were trying to work with the KWR implementation team to get configuration done, we were not able to supply all the needed items in a timely manner so we ended up doing it ourselves as we had to pull information from our payroll team of 3 with 99 years combined experience - could have used some help with change management!
  • They have added a middleware tool that will allow us to submit and process files more efficiently, we are just implementing this but are excited to see some improvement as to the way the data is moved and secured.
  • I'd like to see more engagement from Kronos when implementing and I do not think we use their support as we feel we are strong in understanding what we have and how it is configured, however if we lose our support person in HRIS who is the main admin, we will be looking to Kronos for guidance and I'm not sure they would know how to give it since we did the configuration and made all the interfaces on our own.
Dawn Solomon profile photo

Likelihood to Renew

Ascentis

Ascentis 5.7
Based on 9 answers
I love this product and have no plans on changing. Despite how much I like Ascentis, changing providers is an enormous undertaking and not one that I plan on taking on again
Heidi Thomsen profile photo

Kronos Workforce Ready

Kronos Workforce Ready 1.3
Based on 2 answers
We have begun looking for other vendors to supply this products need as Kronos WFR cannot deliver the suite of applications which it should with this product.*6/5/17 Edit - We started the new year with a new application. WFR proved to be unable to correct the errors within the application. We are much happier with the new application as we can use it effectively.
No photo available

Usability

Ascentis

Ascentis 7.0
Based on 8 answers
The overall ease of access and flow of information made my life so much better that when I lost most of my support staff due to retraction in the industry and hiring, I was able to continue to support the 300 employees on my own. Also, when I provided training to the benefit broker, he was very impressed and able to understand the functions quickly.
Mary Meadows profile photo

Kronos Workforce Ready

Kronos Workforce Ready 9.6
Based on 3 answers
While some tasks such as updating an employee's basic info, password, and approver preferences are very easy to do and straightforward (all combined on a single employee maintenance page and updateable through a single 'save'), other items prove to be more cumbersome such as navigating through multiple layers of employees when you are up higher in management with more system rights
Angela Meek, MCITP DBA profile photo

Performance

Ascentis

Ascentis 8.0
Based on 1 answer
No answer on this topic is available.

Kronos Workforce Ready

Kronos Workforce Ready 6.7
Based on 5 answers
I believe there is too much downtime. Single sign-on has been down 2 times in last 5 days. This downtime has occurred many times in the past 6 months. Many topics mentioned in the user guides have not enough information to use the functionality.
Parks Pendergraft profile photo

Support

Ascentis

Ascentis 7.2
Based on 104 answers
As I've mentioned several times in this review, Ascentis has the best support I've experienced when it comes to payroll systems. They are very responsive and can typically get you answers in just a few hours at most. You don't have to call and wait on hold for 45 minutes before talking with someone that doesn't know anything about your company. You don't get transferred around and have to re-explain your issue to every new person you speak with. I can't say enough good things about Ascentis' support team.
Frank Rizzi profile photo

Kronos Workforce Ready

Kronos Workforce Ready 7.5
Based on 52 answers
I like the tracking system that documents all questions and responses. The timing of response is generally pretty good - within a day, but if there is something critical to processing a payroll that day - be ready to make executive decisions to "guess" and fix it later. So far most of our support issues have resulted in "a glitch in the program that will be escalated" or a workaround to force accurate calculations, but [support is] unable to explain why certain errors/changes occurred.
No photo available

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo

Kronos Workforce Ready

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo

Kronos Workforce Ready

No score
No answers yet
No answers on this topic

Implementation

Ascentis

Ascentis 6.4
Based on 4 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows profile photo

Kronos Workforce Ready

Kronos Workforce Ready 10.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Ascentis

Ascentis beats them all. I've also worked with several smaller systems for small companies, and Ascentis has the best support and reporting functionality that I've seen thus far. Any system you pick will have its pros and cons, but being able to get a hold of support and get an answer to your issue is worth its weight in gold.
Frank Rizzi profile photo

Kronos Workforce Ready

Timesheets are infinitely more accurate in WFR. The first basic requirement of a timesheet should be to reflect completely what is paid on a given paycheck period. The timesheet has to be simple enough for all employees to be able to view and see how the pay from the time system matches to the pay in their paycheck whether it's calculated using the same software or if integrated with another payroll software. Kronos Workforce Ready does this well.
No photo available

Return on Investment

Ascentis

  • Hmm - it projects a level of professionalism to staff and third parties. Many of our 'sister-agencies' do not have HR software at all.
  • As stated - we were excited about the idea of scheduling through NovaTime but it became a costly venture to customize - and there were a lot of grey promises on both sides.
iain Stephen profile photo

Kronos Workforce Ready

  • Ability to generate OT reports and monitor OT more timely.
  • Has reduced payroll errors as long as timesheets are checked prior to processing.
No photo available

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kronos Workforce Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
For pricing information please contact Sales at 1 (800) 225-1561.

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