What users are saying about
323 Ratings
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Score 7.8 out of 100
13 Ratings
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Score 7.7 out of 100

Feature Set Ratings

  • Lumesse (Discontinued) ranks higher in 4 feature sets: Onboarding, Performance Management, Succession Planning, Recruiting / ATS
  • Ascentis (discontinued) and Lumesse (Discontinued) are tied in 1 feature set: Performance and Goals

Human Resource Management

7.5

Ascentis (discontinued)

75%

Lumesse (Discontinued)

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features

Employee demographic data

7.7
77%
137 Ratings
N/A
0 Ratings

Employment history

7.8
78%
140 Ratings
N/A
0 Ratings

Job profiles and administration

7.6
76%
128 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.4
74%
126 Ratings
N/A
0 Ratings

Organizational charting

6.3
63%
90 Ratings
N/A
0 Ratings

Organization and location management

7.8
78%
109 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

7.7
77%
102 Ratings
N/A
0 Ratings

Payroll Management

8.3

Ascentis (discontinued)

83%

Lumesse (Discontinued)

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features

Pay calculation

8.4
84%
115 Ratings
N/A
0 Ratings

Support for external payroll vendors

7.3
73%
62 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.2
82%
28 Ratings
N/A
0 Ratings

Benefit plan administration

7.7
77%
108 Ratings
N/A
0 Ratings

Direct deposit files

9.1
91%
100 Ratings
N/A
0 Ratings

Salary revision and increment management

8.4
84%
92 Ratings
N/A
0 Ratings

Reimbursement management

8.7
87%
51 Ratings
N/A
0 Ratings

Leave and Attendance Management

8.1

Ascentis (discontinued)

81%

Lumesse (Discontinued)

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features

Approval workflow

8.5
85%
99 Ratings
N/A
0 Ratings

Balance details

7.8
78%
99 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

7.9
79%
84 Ratings
N/A
0 Ratings

Employee Self Service

7.9

Ascentis (discontinued)

79%

Lumesse (Discontinued)

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features

View and generate pay and benefit information

8.2
82%
138 Ratings
N/A
0 Ratings

Update personal information

8.7
87%
151 Ratings
N/A
0 Ratings

View company policy documentation

7.1
71%
110 Ratings
N/A
0 Ratings

Employee recognition

7.2
72%
61 Ratings
N/A
0 Ratings

View job history

8.5
85%
108 Ratings
N/A
0 Ratings

Asset Management

6.0

Ascentis (discontinued)

60%

Lumesse (Discontinued)

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
33 Ratings
N/A
0 Ratings

HR Reporting

6.6

Ascentis (discontinued)

66%

Lumesse (Discontinued)

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features

Report builder

6.4
64%
144 Ratings
N/A
0 Ratings

Pre-built reports

7.2
72%
142 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

6.1
61%
73 Ratings
N/A
0 Ratings

Onboarding

6.4

Ascentis (discontinued)

64%
7.0

Lumesse (Discontinued)

70%
Lumesse (Discontinued) ranks higher in 3/3 features

New hire portal

6.5
65%
98 Ratings
7.0
70%
1 Rating

Manager tracking tools

6.2
62%
76 Ratings
7.0
70%
2 Ratings

Compliance tracking and reporting

N/A
0 Ratings
7.0
70%
1 Rating

Performance and Goals

7.0

Ascentis (discontinued)

70%
7.0

Lumesse (Discontinued)

70%
Ascentis (discontinued) ranks higher in 3/5 features

Corporate goal setting

6.5
65%
43 Ratings
7.0
70%
1 Rating

Individual goal setting

7.5
75%
53 Ratings
7.0
70%
1 Rating

Line-of sight-visibility

7.1
71%
38 Ratings
7.0
70%
1 Rating

Performance tracking

7.0
70%
50 Ratings
7.0
70%
1 Rating

Subordinate goal setting

N/A
0 Ratings
7.0
70%
1 Rating

Performance Management

6.4

Ascentis (discontinued)

64%
7.3

Lumesse (Discontinued)

73%
Ascentis (discontinued) ranks higher in 4/7 features

Performance plans

6.2
62%
59 Ratings
N/A
0 Ratings

Performance improvement plans

6.4
64%
50 Ratings
N/A
0 Ratings

Review status tracking

6.8
68%
57 Ratings
7.0
70%
1 Rating

Review reminders

7.0
70%
55 Ratings
N/A
0 Ratings

Multiple review frequency

5.8
58%
50 Ratings
N/A
0 Ratings

Workflow restrictions

N/A
0 Ratings
7.0
70%
1 Rating

Reporting

N/A
0 Ratings
8.0
80%
1 Rating

Succession Planning

6.1

Ascentis (discontinued)

61%
6.3

Lumesse (Discontinued)

63%
Ascentis (discontinued) ranks higher in 2/4 features

Create succession plans/pools

6.4
64%
21 Ratings
7.0
70%
1 Rating

Candidate ranking

6.4
64%
21 Ratings
7.0
70%
1 Rating

Candidate search

5.5
55%
27 Ratings
5.0
50%
1 Rating

Candidate development

6.1
61%
23 Ratings
N/A
0 Ratings

Recruiting / ATS

6.5

Ascentis (discontinued)

65%
7.3

Lumesse (Discontinued)

73%
Lumesse (Discontinued) ranks higher in 14/15 features

Job Requisition Management

6.8
68%
85 Ratings
7.0
70%
1 Rating

Company Website Posting

6.6
66%
79 Ratings
7.0
70%
1 Rating

Publish to Social Media

6.6
66%
59 Ratings
7.0
70%
1 Rating

Job Search Site Posting

6.6
66%
71 Ratings
7.0
70%
1 Rating

Duplicate Candidate Prevention

6.5
65%
57 Ratings
N/A
0 Ratings

Applicant Tracking

6.4
64%
83 Ratings
8.0
80%
1 Rating

Notifications and Alerts

5.7
57%
69 Ratings
7.0
70%
1 Rating

Customized Application Form

N/A
0 Ratings
8.0
80%
1 Rating

Resume Management

N/A
0 Ratings
8.0
80%
1 Rating

Candidate Search

N/A
0 Ratings
5.0
50%
1 Rating

Collaboration

N/A
0 Ratings
8.0
80%
1 Rating

Task Creation and Delegation

N/A
0 Ratings
8.0
80%
1 Rating

Email Templates

N/A
0 Ratings
7.0
70%
1 Rating

User Permissions

N/A
0 Ratings
7.0
70%
1 Rating

Reporting

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Ascentis (discontinued) is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability

Likelihood to Recommend

7.6

Ascentis (discontinued)

76%
164 Ratings
6.7

Lumesse (Discontinued)

67%
7 Ratings

Likelihood to Renew

6.3

Ascentis (discontinued)

63%
12 Ratings
3.3

Lumesse (Discontinued)

33%
5 Ratings

Usability

7.5

Ascentis (discontinued)

75%
44 Ratings
7.0

Lumesse (Discontinued)

70%
1 Rating

Availability

6.4

Ascentis (discontinued)

64%
7 Ratings

Lumesse (Discontinued)

N/A
0 Ratings

Performance

6.8

Ascentis (discontinued)

68%
5 Ratings

Lumesse (Discontinued)

N/A
0 Ratings

Support Rating

8.1

Ascentis (discontinued)

81%
252 Ratings

Lumesse (Discontinued)

N/A
0 Ratings

In-Person Training

8.0

Ascentis (discontinued)

80%
1 Rating

Lumesse (Discontinued)

N/A
0 Ratings

Online Training

8.2

Ascentis (discontinued)

82%
4 Ratings

Lumesse (Discontinued)

N/A
0 Ratings

Implementation Rating

8.2

Ascentis (discontinued)

82%
8 Ratings

Lumesse (Discontinued)

N/A
0 Ratings

Product Scalability

6.3

Ascentis (discontinued)

63%
4 Ratings

Lumesse (Discontinued)

N/A
0 Ratings

Likelihood to Recommend

Ascentis (discontinued)

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Lumesse (Discontinued)

Lumesse is well suited for global companies, that are not too large and may get enough attention/support from other larger vendors.
Anonymous | TrustRadius Reviewer

Pros

Ascentis (discontinued)

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Lumesse (Discontinued)

  • It has open text boxes to add notes, on the individual candidate home page. Which is helpful when making a quick look at an individual, these notes are very obvious.
  • It has a search function; however it lacks a wild card (*); so if a req or candidate are spelled differently or referred to differently, there is no way to find them
  • Its a simple, no frills lay out
Megan Timm | TrustRadius Reviewer

Cons

Ascentis (discontinued)

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Lumesse (Discontinued)

  • I have found the system to be very inconsistent and "buggy", for lack of a better term. Today I searched for an internal requisition number and the system could not find the data. I found it by scrolling through manually, and verified that I had entered the information precisely as it appeared. There seems to be no explanation as to why it could not locate this particular entry, but I have been able to use the function without a problem in other instances.
  • The navigation is not intuitive or user-friendly. It takes an exorbitant amount of clicks to accomplish a task. Each action is confusing and time-consuming.
  • The system requires a large amount of redundant information in order to enter a job and does not auto-populate. If I indicate a position is located in Chicago, it would logically follow that the state is "Illinois", the country is "United States", and the currency is "USD". I have to manually input these details in both the requisition as well as the separate job advertisement page.
  • Changes to the job requisition are not reflected in the job advertisement, as they are separate entities. If you need to make a change, you have to update the details twice.
Anonymous | TrustRadius Reviewer

Pricing Details

Ascentis (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Lumesse (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Ascentis (discontinued)

Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Lumesse (Discontinued)

Lumesse (Discontinued) 3.3
Based on 5 answers
This seems to work for us because of all the things we can do with the system (i.e. create all kinds of reports).
Kay Vann | TrustRadius Reviewer

Usability

Ascentis (discontinued)

Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Lumesse (Discontinued)

Lumesse (Discontinued) 7.0
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

Ascentis (discontinued)

Ascentis (discontinued) 6.4
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Lumesse (Discontinued)

No score
No answers yet
No answers on this topic

Performance

Ascentis (discontinued)

Ascentis (discontinued) 6.8
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Lumesse (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Lumesse (Discontinued)

No score
No answers yet
No answers on this topic

In-Person Training

Ascentis (discontinued)

Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Lumesse (Discontinued)

No score
No answers yet
No answers on this topic

Online Training

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Lumesse (Discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Lumesse (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis (discontinued)

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Lumesse (Discontinued)

Lumesse is an average to abover average ATS in my opinion. We work with Lumesse because they came to us with our new client. I don't have an overall issue with Lumesse like I do with some other ATS's.
Anonymous | TrustRadius Reviewer

Scalability

Ascentis (discontinued)

Ascentis (discontinued) 6.3
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Lumesse (Discontinued)

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis (discontinued)

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Lumesse (Discontinued)

  • Decreased employee efficiency -- There are so many steps to create an entry that our recruiters use the system as little as possible. We had hoped to use Lumesse for centralizing information and reporting, but have not been able to do so. Instead, each recruiter keeps a separate Excel sheet, defeating the purpose of having an ATS in the first place. We only use Lumesse to post to our website now. We are very disappointed.
Anonymous | TrustRadius Reviewer

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