What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
29 Ratings
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Patriot Software

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

  • Ascentis (discontinued) and Patriot Software are tied in 1 feature set: Payroll Management

Human Resource Management

7.5

Ascentis (discontinued)

75%

Patriot Software

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features

Employee demographic data

7.6
76%
137 Ratings
N/A
0 Ratings

Employment history

7.8
78%
140 Ratings
N/A
0 Ratings

Job profiles and administration

7.6
76%
128 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.4
74%
126 Ratings
N/A
0 Ratings

Organizational charting

6.3
63%
90 Ratings
N/A
0 Ratings

Organization and location management

7.9
79%
109 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

7.8
78%
102 Ratings
N/A
0 Ratings

Payroll Management

8.3

Ascentis (discontinued)

83%
8.3

Patriot Software

83%
Ascentis (discontinued) ranks higher in 5/7 features

Pay calculation

8.3
83%
115 Ratings
9.4
94%
15 Ratings

Support for external payroll vendors

7.2
72%
62 Ratings
10.0
100%
1 Rating

Off-cycle/On-Demand payment

8.2
82%
28 Ratings
8.2
82%
5 Ratings

Benefit plan administration

7.7
77%
108 Ratings
6.0
60%
3 Ratings

Direct deposit files

9.2
92%
100 Ratings
9.0
90%
11 Ratings

Salary revision and increment management

8.5
85%
92 Ratings
8.5
85%
13 Ratings

Reimbursement management

8.8
88%
51 Ratings
7.0
70%
6 Ratings

Leave and Attendance Management

8.1

Ascentis (discontinued)

81%

Patriot Software

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features

Approval workflow

8.5
85%
99 Ratings
N/A
0 Ratings

Balance details

7.8
78%
99 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

8.0
80%
84 Ratings
N/A
0 Ratings

Employee Self Service

7.9

Ascentis (discontinued)

79%

Patriot Software

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features

View and generate pay and benefit information

8.2
82%
138 Ratings
N/A
0 Ratings

Update personal information

8.8
88%
151 Ratings
N/A
0 Ratings

View company policy documentation

6.9
69%
110 Ratings
N/A
0 Ratings

Employee recognition

7.1
71%
61 Ratings
N/A
0 Ratings

View job history

8.5
85%
108 Ratings
N/A
0 Ratings

Asset Management

6.0

Ascentis (discontinued)

60%

Patriot Software

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
33 Ratings
N/A
0 Ratings

HR Reporting

6.6

Ascentis (discontinued)

66%

Patriot Software

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features

Report builder

6.5
65%
144 Ratings
N/A
0 Ratings

Pre-built reports

7.3
73%
142 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

6.0
60%
73 Ratings
N/A
0 Ratings

Onboarding

6.3

Ascentis (discontinued)

63%

Patriot Software

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 2/2 features

New hire portal

6.4
64%
98 Ratings
N/A
0 Ratings

Manager tracking tools

6.1
61%
76 Ratings
N/A
0 Ratings

Performance and Goals

7.0

Ascentis (discontinued)

70%

Patriot Software

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features

Corporate goal setting

6.5
65%
43 Ratings
N/A
0 Ratings

Individual goal setting

7.5
75%
53 Ratings
N/A
0 Ratings

Line-of sight-visibility

7.1
71%
38 Ratings
N/A
0 Ratings

Performance tracking

7.0
70%
50 Ratings
N/A
0 Ratings

Performance Management

6.4

Ascentis (discontinued)

64%

Patriot Software

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features

Performance plans

6.2
62%
59 Ratings
N/A
0 Ratings

Performance improvement plans

6.3
63%
50 Ratings
N/A
0 Ratings

Review status tracking

6.7
67%
57 Ratings
N/A
0 Ratings

Review reminders

7.0
70%
55 Ratings
N/A
0 Ratings

Multiple review frequency

5.9
59%
50 Ratings
N/A
0 Ratings

Succession Planning

6.0

Ascentis (discontinued)

60%

Patriot Software

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features

Create succession plans/pools

6.4
64%
21 Ratings
N/A
0 Ratings

Candidate ranking

6.4
64%
21 Ratings
N/A
0 Ratings

Candidate search

5.3
53%
27 Ratings
N/A
0 Ratings

Candidate development

6.0
60%
23 Ratings
N/A
0 Ratings

Recruiting / ATS

6.4

Ascentis (discontinued)

64%

Patriot Software

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features

Job Requisition Management

6.7
67%
85 Ratings
N/A
0 Ratings

Company Website Posting

6.5
65%
79 Ratings
N/A
0 Ratings

Publish to Social Media

6.5
65%
59 Ratings
N/A
0 Ratings

Job Search Site Posting

6.5
65%
71 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

6.5
65%
57 Ratings
N/A
0 Ratings

Applicant Tracking

6.4
64%
83 Ratings
N/A
0 Ratings

Notifications and Alerts

5.6
56%
69 Ratings
N/A
0 Ratings

Attribute Ratings

  • Patriot Software is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

7.6

Ascentis (discontinued)

76%
164 Ratings
9.3

Patriot Software

93%
20 Ratings

Likelihood to Renew

6.3

Ascentis (discontinued)

63%
12 Ratings
9.0

Patriot Software

90%
1 Rating

Usability

7.5

Ascentis (discontinued)

75%
44 Ratings
9.2

Patriot Software

92%
10 Ratings

Availability

6.5

Ascentis (discontinued)

65%
7 Ratings

Patriot Software

N/A
0 Ratings

Performance

6.9

Ascentis (discontinued)

69%
5 Ratings

Patriot Software

N/A
0 Ratings

Support Rating

8.1

Ascentis (discontinued)

81%
252 Ratings
9.1

Patriot Software

91%
10 Ratings

In-Person Training

8.0

Ascentis (discontinued)

80%
1 Rating

Patriot Software

N/A
0 Ratings

Online Training

8.2

Ascentis (discontinued)

82%
4 Ratings

Patriot Software

N/A
0 Ratings

Implementation Rating

8.2

Ascentis (discontinued)

82%
8 Ratings

Patriot Software

N/A
0 Ratings

Product Scalability

6.4

Ascentis (discontinued)

64%
4 Ratings

Patriot Software

N/A
0 Ratings

Likelihood to Recommend

Ascentis (discontinued)

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Patriot Software

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Jake Douglas | TrustRadius Reviewer

Pros

Ascentis (discontinued)

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Patriot Software

  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Shannon Bronico | TrustRadius Reviewer

Cons

Ascentis (discontinued)

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Patriot Software

  • Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
  • Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
  • Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
  • Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
Anonymous | TrustRadius Reviewer

Pricing Details

Ascentis (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Ascentis (discontinued) Editions & Modules

Additional Pricing Details

Patriot Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Patriot Software Editions & Modules

Edition
Basic Payroll$10/mo + $4 per employee/contractor
Full Service Payroll$30/mo + $4 per employee/contractor
Accounting Basic$15/mo (unlimited use)
Accounting Premium$25/mo (unlimited use)
  1. none
Additional Pricing Details
Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file your federal, state, and local payroll taxes on your behalf. With full-service payroll, your end-of-the-year payroll tax filing is included at no extra charge! Print W2s on 8 x 1/2 x 11 plain white office paper to hand to your employees, or post to the free employee portal. Also, we offer free direct deposit.

Likelihood to Renew

Ascentis (discontinued)

Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Patriot Software

Patriot Software 9.0
Based on 1 answer
It works well because it is cheap for us.
Michael Krieger | TrustRadius Reviewer

Usability

Ascentis (discontinued)

Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Patriot Software

Patriot Software 9.2
Based on 10 answers
I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ascentis (discontinued)

Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Performance

Ascentis (discontinued)

Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Support Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Patriot Software

Patriot Software 9.1
Based on 10 answers
Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis (discontinued)

Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Online Training

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis (discontinued)

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Patriot Software

I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use.I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
Anonymous | TrustRadius Reviewer

Scalability

Ascentis (discontinued)

Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis (discontinued)

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Patriot Software

  • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
  • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
  • Through the online portal, I can easily track year-to-date taxes my company has paid.
Anonymous | TrustRadius Reviewer

Screenshots

Add comparison