What users are saying about
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Top Rated
320 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100
14 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Patriot Software

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Jake Douglas | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Patriot Software
Employee demographic data
Ascentis
8.0
Patriot Software
Employment history
Ascentis
7.9
Patriot Software
Job profiles and administration
Ascentis
7.7
Patriot Software
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Patriot Software
Organizational charting
Ascentis
6.5
Patriot Software
Organization and location management
Ascentis
7.6
Patriot Software
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Patriot Software

Payroll Management

Ascentis
8.3
Patriot Software
8.9
Pay calculation
Ascentis
8.5
Patriot Software
9.7
Support for external payroll vendors
Ascentis
7.7
Patriot Software
10.0
Off-cycle/On-Demand payment
Ascentis
8.3
Patriot Software
Benefit plan administration
Ascentis
7.7
Patriot Software
8.0
Direct deposit files
Ascentis
9.0
Patriot Software
8.7
Salary revision and increment management
Ascentis
8.1
Patriot Software
9.0
Reimbursement management
Ascentis
8.4
Patriot Software
8.0

Leave and Attendance Management

Ascentis
8.0
Patriot Software
Approval workflow
Ascentis
8.4
Patriot Software
Balance details
Ascentis
7.9
Patriot Software
Annual carry-forward and encashment
Ascentis
7.7
Patriot Software

Employee Self Service

Ascentis
8.2
Patriot Software
View and generate pay and benefit information
Ascentis
8.2
Patriot Software
Update personal information
Ascentis
8.6
Patriot Software
View company policy documentation
Ascentis
7.7
Patriot Software
Employee recognition
Ascentis
7.7
Patriot Software
View job history
Ascentis
8.6
Patriot Software

Asset Management

Ascentis
6.1
Patriot Software
Tracking of all physical assets
Ascentis
6.1
Patriot Software

HR Reporting

Ascentis
6.5
Patriot Software
Report builder
Ascentis
6.2
Patriot Software
Pre-built reports
Ascentis
7.0
Patriot Software
Ability to combine HR data with external data
Ascentis
6.4
Patriot Software

Onboarding

Ascentis
6.6
Patriot Software
New hire portal
Ascentis
6.8
Patriot Software
Manager tracking tools
Ascentis
6.4
Patriot Software

Performance and Goals

Ascentis
7.1
Patriot Software
Corporate goal setting
Ascentis
6.6
Patriot Software
Individual goal setting
Ascentis
7.4
Patriot Software
Line-of sight-visibility
Ascentis
7.3
Patriot Software
Performance tracking
Ascentis
6.9
Patriot Software

Performance Management

Ascentis
6.6
Patriot Software
Performance plans
Ascentis
6.6
Patriot Software
Performance improvement plans
Ascentis
6.7
Patriot Software
Review status tracking
Ascentis
7.1
Patriot Software
Review reminders
Ascentis
6.9
Patriot Software
Multiple review frequency
Ascentis
5.7
Patriot Software

Succession Planning

Ascentis
6.3
Patriot Software
Create succession plans/pools
Ascentis
6.3
Patriot Software
Candidate ranking
Ascentis
6.5
Patriot Software
Candidate search
Ascentis
6.1
Patriot Software
Candidate development
Ascentis
6.4
Patriot Software

Recruiting / ATS

Ascentis
6.7
Patriot Software
Job Requisition Management
Ascentis
7.0
Patriot Software
Company Website Posting
Ascentis
7.0
Patriot Software
Publish to Social Media
Ascentis
6.9
Patriot Software
Job Search Site Posting
Ascentis
6.6
Patriot Software
Duplicate Candidate Prevention
Ascentis
6.7
Patriot Software
Applicant Tracking
Ascentis
6.5
Patriot Software
Notifications and Alerts
Ascentis
5.8
Patriot Software

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Patriot Software

  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Shannon Bronico | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Patriot Software

  • Setting up a bank account to pay employees thru ACH is cumbersome.
  • Doesn't have the option to print multiple pay stubs for a specific employee at once. Have to re-print each pay stub individually.
Andy Leiterman | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Patriot Software

QuickBooks Online Payroll is literally the devil. They make things unclear, very difficult to tell what has been filed and what has been missed, hard to adjust owner salary whenever you want. I hate it! Gusto is more robust than Patriot and so for bigger companies with more going on, I am referring people to Gusto, but it's also a lot more expensive. Intuit Payroll is just archaic.
Stephanie Majeran | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Patriot Software

  • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
  • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
  • Through the online portal, I can easily track year-to-date taxes my company has paid.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Patriot Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$0*

* We offer free payroll setup.

Rating Summary

Likelihood to Recommend

Ascentis
7.5
Patriot Software
8.1

Likelihood to Renew

Ascentis
6.3
Patriot Software

Usability

Ascentis
7.5
Patriot Software

Reliability and Availability

Ascentis
6.3
Patriot Software

Performance

Ascentis
6.7
Patriot Software

Support Rating

Ascentis
8.0
Patriot Software

In-Person Training

Ascentis
8.0
Patriot Software

Online Training

Ascentis
8.0
Patriot Software

Implementation Rating

Ascentis
8.0
Patriot Software

Scalability

Ascentis
6.0
Patriot Software

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