What users are saying about
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 323 reviews and ratings
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 33 reviews and ratings
Feature Set Ratings
- Ascentis (discontinued) ranks higher in 1 feature set: Payroll Management
Human Resource Management

7.5
Ascentis (discontinued)
75%

Priority AccountEdge
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Employee demographic data
7.6
76%
137 Ratings

N/A
0 Ratings
Employment history
7.8
78%
140 Ratings

N/A
0 Ratings
Job profiles and administration
7.6
76%
128 Ratings

N/A
0 Ratings
Workflow for transfers, promotions, pay raises, etc.
7.4
74%
126 Ratings

N/A
0 Ratings
Organizational charting
6.3
63%
90 Ratings

N/A
0 Ratings
Organization and location management
7.9
79%
109 Ratings

N/A
0 Ratings
Compliance data (COBRA, OSHA, etc.)
7.8
78%
102 Ratings

N/A
0 Ratings
Payroll Management

8.3
Ascentis (discontinued)
83%

6.6
Priority AccountEdge
66%
Ascentis (discontinued) ranks higher in 5/7 features
Ascentis (discontinued) ranks higher in 5/7 features
Pay calculation
8.3
83%
115 Ratings

10.0
100%
6 Ratings
Support for external payroll vendors
7.2
72%
62 Ratings

N/A
0 Ratings
Off-cycle/On-Demand payment
8.2
82%
28 Ratings

N/A
0 Ratings
Benefit plan administration
7.7
77%
108 Ratings

8.0
80%
4 Ratings
Direct deposit files
9.2
92%
100 Ratings

5.0
50%
4 Ratings
Salary revision and increment management
8.5
85%
92 Ratings

6.0
60%
5 Ratings
Reimbursement management
8.8
88%
51 Ratings

4.0
40%
3 Ratings
Leave and Attendance Management

8.1
Ascentis (discontinued)
81%

Priority AccountEdge
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Approval workflow
8.5
85%
99 Ratings

N/A
0 Ratings
Balance details
7.8
78%
99 Ratings

N/A
0 Ratings
Annual carry-forward and encashment
8.0
80%
84 Ratings

N/A
0 Ratings
Employee Self Service

7.9
Ascentis (discontinued)
79%

Priority AccountEdge
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
View and generate pay and benefit information
8.2
82%
138 Ratings

N/A
0 Ratings
Update personal information
8.8
88%
151 Ratings

N/A
0 Ratings
View company policy documentation
6.9
69%
110 Ratings

N/A
0 Ratings
Employee recognition
7.1
71%
61 Ratings

N/A
0 Ratings
View job history
8.5
85%
108 Ratings

N/A
0 Ratings
Asset Management

6.0
Ascentis (discontinued)
60%

Priority AccountEdge
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features
Ascentis (discontinued) ranks higher in 1/1 features
Tracking of all physical assets
6.0
60%
33 Ratings

N/A
0 Ratings
HR Reporting

6.6
Ascentis (discontinued)
66%

Priority AccountEdge
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Report builder
6.5
65%
144 Ratings

N/A
0 Ratings
Pre-built reports
7.3
73%
142 Ratings

N/A
0 Ratings
Ability to combine HR data with external data
6.0
60%
73 Ratings

N/A
0 Ratings
Onboarding

6.3
Ascentis (discontinued)
63%

Priority AccountEdge
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 2/2 features
Ascentis (discontinued) ranks higher in 2/2 features
New hire portal
6.5
65%
98 Ratings

N/A
0 Ratings
Manager tracking tools
6.1
61%
76 Ratings

N/A
0 Ratings
Performance and Goals

7.0
Ascentis (discontinued)
70%

Priority AccountEdge
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Corporate goal setting
6.5
65%
43 Ratings

N/A
0 Ratings
Individual goal setting
7.5
75%
53 Ratings

N/A
0 Ratings
Line-of sight-visibility
7.1
71%
38 Ratings

N/A
0 Ratings
Performance tracking
7.0
70%
50 Ratings

N/A
0 Ratings
Performance Management

6.4
Ascentis (discontinued)
64%

Priority AccountEdge
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
Performance plans
6.2
62%
59 Ratings

N/A
0 Ratings
Performance improvement plans
6.3
63%
50 Ratings

N/A
0 Ratings
Review status tracking
6.7
67%
57 Ratings

N/A
0 Ratings
Review reminders
7.0
70%
55 Ratings

N/A
0 Ratings
Multiple review frequency
5.9
59%
50 Ratings

N/A
0 Ratings
Succession Planning

6.0
Ascentis (discontinued)
60%

Priority AccountEdge
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Create succession plans/pools
6.4
64%
21 Ratings

N/A
0 Ratings
Candidate ranking
6.4
64%
21 Ratings

N/A
0 Ratings
Candidate search
5.3
53%
27 Ratings

N/A
0 Ratings
Candidate development
6.0
60%
23 Ratings

N/A
0 Ratings
Recruiting / ATS

6.4
Ascentis (discontinued)
64%

Priority AccountEdge
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Job Requisition Management
6.7
67%
85 Ratings

N/A
0 Ratings
Company Website Posting
6.5
65%
79 Ratings

N/A
0 Ratings
Publish to Social Media
6.5
65%
59 Ratings

N/A
0 Ratings
Job Search Site Posting
6.5
65%
71 Ratings

N/A
0 Ratings
Duplicate Candidate Prevention
6.5
65%
57 Ratings

N/A
0 Ratings
Applicant Tracking
6.4
64%
83 Ratings

N/A
0 Ratings
Notifications and Alerts
5.6
56%
69 Ratings

N/A
0 Ratings
Security

Ascentis (discontinued)
Feature Set Not Supported
N/A

9.0
Priority AccountEdge
90%
Priority AccountEdge ranks higher in 1/1 features
Priority AccountEdge ranks higher in 1/1 features
Role-based user permissions
N/A
0 Ratings

9.0
90%
7 Ratings
Reporting & Analytics

Ascentis (discontinued)
Feature Set Not Supported
N/A

9.0
Priority AccountEdge
90%
Priority AccountEdge ranks higher in 3/3 features
Priority AccountEdge ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

9.0
90%
4 Ratings
Standard reports
N/A
0 Ratings

9.0
90%
7 Ratings
Custom reports
N/A
0 Ratings

9.0
90%
6 Ratings
General Ledger and Configurable Accounting

Ascentis (discontinued)
Feature Set Not Supported
N/A

7.2
Priority AccountEdge
72%
Priority AccountEdge ranks higher in 11/11 features
Priority AccountEdge ranks higher in 11/11 features
Accounts payable
N/A
0 Ratings

9.0
90%
8 Ratings
Accounts receivable
N/A
0 Ratings

9.0
90%
8 Ratings
Cash management
N/A
0 Ratings

8.1
81%
2 Ratings
Bank reconciliation
N/A
0 Ratings

6.0
60%
8 Ratings
Expense management
N/A
0 Ratings

6.0
60%
6 Ratings
Time tracking
N/A
0 Ratings

6.0
60%
4 Ratings
Multi-currency support
N/A
0 Ratings

9.0
90%
3 Ratings
Multi-division support
N/A
0 Ratings

9.0
90%
2 Ratings
Regulations compliance
N/A
0 Ratings

7.0
70%
2 Ratings
Electronic tax filing
N/A
0 Ratings

7.0
70%
4 Ratings
Self-service portal
N/A
0 Ratings

2.7
27%
1 Rating
Inventory Management

Ascentis (discontinued)
Feature Set Not Supported
N/A

8.0
Priority AccountEdge
80%
Priority AccountEdge ranks higher in 4/4 features
Priority AccountEdge ranks higher in 4/4 features
Inventory tracking
N/A
0 Ratings

8.0
80%
6 Ratings
Automatic reordering
N/A
0 Ratings

8.0
80%
1 Rating
Location management
N/A
0 Ratings

8.0
80%
3 Ratings
Manufacturing module
N/A
0 Ratings

8.0
80%
2 Ratings
Order Management

Ascentis (discontinued)
Feature Set Not Supported
N/A

8.0
Priority AccountEdge
80%
Priority AccountEdge ranks higher in 4/4 features
Priority AccountEdge ranks higher in 4/4 features
Pricing
N/A
0 Ratings

8.0
80%
5 Ratings
Order entry
N/A
0 Ratings

9.0
90%
5 Ratings
Credit card processing
N/A
0 Ratings

6.0
60%
5 Ratings
Cost of goods sold
N/A
0 Ratings

9.0
90%
6 Ratings
Customization

Ascentis (discontinued)
Feature Set Not Supported
N/A

5.0
Priority AccountEdge
50%
Priority AccountEdge ranks higher in 1/1 features
Priority AccountEdge ranks higher in 1/1 features
Plug-ins
N/A
0 Ratings

5.0
50%
3 Ratings
Attribute Ratings
- Ascentis (discontinued) is rated higher in 2 areas: Likelihood to Recommend, Implementation Rating
- Priority AccountEdge is rated higher in 4 areas: Likelihood to Renew, Usability, Availability, Support Rating
Likelihood to Recommend

7.6
Ascentis (discontinued)
76%
164 Ratings

6.0
Priority AccountEdge
60%
18 Ratings
Likelihood to Renew

6.3
Ascentis (discontinued)
63%
12 Ratings

8.8
Priority AccountEdge
88%
10 Ratings
Usability

7.5
Ascentis (discontinued)
75%
44 Ratings

9.0
Priority AccountEdge
90%
3 Ratings
Availability

6.5
Ascentis (discontinued)
65%
7 Ratings

9.1
Priority AccountEdge
91%
2 Ratings
Performance

6.9
Ascentis (discontinued)
69%
5 Ratings

Priority AccountEdge
N/A
0 Ratings
Support Rating

8.1
Ascentis (discontinued)
81%
252 Ratings

9.0
Priority AccountEdge
90%
5 Ratings
In-Person Training

8.0
Ascentis (discontinued)
80%
1 Rating

Priority AccountEdge
N/A
0 Ratings
Online Training

8.2
Ascentis (discontinued)
82%
4 Ratings

Priority AccountEdge
N/A
0 Ratings
Implementation Rating

8.2
Ascentis (discontinued)
82%
8 Ratings

7.0
Priority AccountEdge
70%
2 Ratings
Product Scalability

6.4
Ascentis (discontinued)
64%
4 Ratings

Priority AccountEdge
N/A
0 Ratings
Likelihood to Recommend
Ascentis (discontinued)
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.

Verified User
Paraprofessional in Corporate
Hospital & Health Care Company, 501-1000 employeesPriority AccountEdge
If you are handling a large client list, and are selling services, it is dead easy. If you are managing/selling a physical inventory, it seems like it has great options to do that quite well (disclaimer, I do not use those functions, but I have paid attention as that functionality was built into the software). If you want to link your bank account to a bookkeeping platform, this is not the software for you (at least so far).
Owner
Dan Workman MusicEntertainment, 1-10 employees
Pros
Ascentis (discontinued)
- Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
- Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
- User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

Verified User
Director in Human Resources
Hospital & Health Care Company, 1001-5000 employeesPriority AccountEdge
- AccountEdge has a robust report menu that allows a user to slice and dice data for analysis. Report on projects for the life of the project across fiscal years. Report on different departments with segregated income statements.
- For users who want to run payroll in house that is easily done through the payroll module. Print physical checks or direct deposit to employee's account, process payroll taxes and file year end W2s.
- My personal favorites are time billing and retainers. As a service based business I can at my fingertips review how much money a client has on deposit with me and how much of that will be billed out at the end of the month. The integration with AccountEdge Mobile rounds it all out with being able to log my time on-site.
- Last but not least AccountEdge Mobile in general, as the companion app for the desktop software is invaluable. My heaviest use is the spend money feature. Excellent for logging travel receipts & cash expenses while they are fresh on the brain. Really cuts back the data entry at the end of a trip and trying to recall what something may have been for.
Owner
FlyDragon ConsultingProfessional Training & Coaching, 1-10 employees
Cons
Ascentis (discontinued)
- Updating the system so it is one platform and not two.
- Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
- Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
- When something is broken, quicker turn time on fixing the issue.
- System needs updates to support AAP reporting.

Verified User
Director in Human Resources
Civil Engineering Company, 501-1000 employeesPriority AccountEdge
- My biggest frustration, and one that I've mentioned to Acclivity for many years, is that it only permits opening nine windows at a time (plus the home window). I hit that limit almost daily, and then I have to decide what do I close so I can complete the transaction that needed the "9th" window.
- The Accounts section includes two quick reports, "Analyze Profit and Loss" and "Analyze Balance Sheet. These can be filtered for the current month or any prior month in the current fiscal year. And that's fine most of the year, but at the beginning of the next year, when I haven't yet started the new fiscal year, these only go to December of the prior year. The regular reports for these can select "next year;" why can't these?
- It would be helpful if the journal entry number would have one or two additional digits available. For example, when I am entering journal entries for a client, I would like to use a number such as CPA2014001, CPA2014002, etc. to distinguish what I enter from the "automatic" entries that AccountEdge does. But that's one more digit than AccountEdge allows, so if I had over 100 adjustments, I would run out of entry numbers.
Shareholder
Thomas E Healy CPA PCAccounting, 1-10 employees
Pricing Details
Ascentis (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Priority AccountEdge
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Ascentis (discontinued)
Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Human Resources Manager
San Juan Construction, Inc.Construction, 201-500 employees
Priority AccountEdge
Priority AccountEdge 8.8
Based on 10 answers
Without a doubt, when you need to do accounting use the program that will get the job done in the least amount of time with the least amount of errors. Once you are using a program that works you stay with it year after year and you will find yourself even excited about the updates
Personal Angel with a Financial Background
Sharon L NashAccounting, 1-10 employees
Usability
Ascentis (discontinued)
Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.

Verified User
Director in Human Resources
Building Materials Company, 51-200 employeesPriority AccountEdge
Priority AccountEdge 9.0
Based on 3 answers
The intuitive interface does all the tasks we need our accounting software to do. Some tasks are slower to process than I would like but overall very usable. Customizable forms let us choose to either go with the easy ready-made out-of-the-box options or retool them to better fit our specific needs.

Verified User
Vice-President in Corporate
Media Production Company, 1-10 employeesReliability and Availability
Ascentis (discontinued)
Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesPriority AccountEdge
Priority AccountEdge 9.1
Based on 2 answers
One of the finer advantages of desktop software, it's always available. AccountEdge doesn't suffer from outages or sluggish internet like web based applications do. It's always there when you power on your device!
Owner
FlyDragon ConsultingProfessional Training & Coaching, 1-10 employees
Performance
Ascentis (discontinued)
Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesPriority AccountEdge
No score
No answers yet
No answers on this topic
Support Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.

Verified User
Strategist in Marketing
Oil & Energy Company, 201-500 employeesPriority AccountEdge
Priority AccountEdge 9.0
Based on 5 answers
On the few occasions we have needed tech support over the years, they were responsive and worked to get to the root of the issues. However, even though Checkout POS is a separate application, it was pitched to us as a natural extension of the functionality of our AE software that would integrate seamlessly. The company's support for Checkout has been minimal at best, and now totally abandoned. That colors our view of Priority's support unfortunately. And to be honest, that's why it's a 9 instead of a 10. So to be fair, AccountEdge's support itself has been very good over the years.

Verified User
Vice-President in Corporate
Media Production Company, 1-10 employeesIn-Person Training
Ascentis (discontinued)
Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Priority AccountEdge
No score
No answers yet
No answers on this topic
Online Training
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Priority AccountEdge
No score
No answers yet
No answers on this topic
Implementation Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Human Resources Manager
MultiLingual Solutions, Inc.Government Administration, 201-500 employees
Priority AccountEdge
Priority AccountEdge 7.0
Based on 2 answers
unfortunately no.
Director, Special Accounts
Lake Industries CompanyConsumer Goods, 11-50 employees
Alternatives Considered
Ascentis (discontinued)
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.

Verified User
Manager in Human Resources
Logistics & Supply Chain Company, 201-500 employeesPriority AccountEdge
For Mac enthusiasts, AccountEdge is the complete installed software solution for small to medium-sized businesses, as it has so many capabilities that QuickBooks for Mac lacks. However, it holds your hand less than QuickBooks for Mac does, so you ought to know what your are doing in keeping business books properly. If your needs are simple, QuickBooks for Mac may be a better solution. QuickBooks Online and Xero are excellent cloud accounting solutions that can be used on the Mac equally well as on Windows. QuickBooks Online offers a similar set of features as QuickBooks for Mac, with the addition of anywhere, anytime access. Xero is a great basic accounting solution in the cloud that can also be used equally well on Macs and WIndows, and offers endless customization and flexibility through its extensive third-party app integration for almost any need.
Owner
Keeping Books & Computing Consulting LLCAccounting, 1-10 employees
Scalability
Ascentis (discontinued)
Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Human Resources Manager
N/AEntertainment, 51-200 employees
Priority AccountEdge
No score
No answers yet
No answers on this topic
Return on Investment
Ascentis (discontinued)
- HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
- Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
- Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
- Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

Verified User
Employee in Human Resources
Mechanical Or Industrial Engineering Company, 201-500 employeesPriority AccountEdge
- Increased employee efficiency - Time is no longer spent switching between programs because all of the information can be found in one place.
- Customer service has also improved because employees find the program much easier to use, even at the point of sale.
- Better record keeping - AccountEdge has a very simple invoicing application that allows us to keep track of and balance our accounts.

Verified User
Administrator in Finance and Accounting
Retail Company, 11-50 employees