Ascentis (discontinued) vs. QuickBooks Desktop Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ascentis (discontinued)
Score 7.5 out of 10
N/A
Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.N/A
QuickBooks Desktop Pro
Score 7.9 out of 10
N/A
Quickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A
Pricing
Ascentis (discontinued)QuickBooks Desktop Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ascentis (discontinued)QuickBooks Desktop Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ascentis (discontinued)QuickBooks Desktop Pro
Top Pros
Top Cons
Features
Ascentis (discontinued)QuickBooks Desktop Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Ascentis (discontinued)
7.1
150 Ratings
10% below category average
QuickBooks Desktop Pro
-
Ratings
Employee demographic data6.7137 Ratings00 Ratings
Employment history7.3140 Ratings00 Ratings
Job profiles and administration6.9128 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.7126 Ratings00 Ratings
Organizational charting5.290 Ratings00 Ratings
Organization and location management8.0109 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.8102 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Ascentis (discontinued)
7.8
125 Ratings
3% below category average
QuickBooks Desktop Pro
9.3
65 Ratings
26% above category average
Pay calculation7.1115 Ratings9.961 Ratings
Support for external payroll vendors6.162 Ratings00 Ratings
Off-cycle/On-Demand payment8.328 Ratings00 Ratings
Benefit plan administration6.7108 Ratings9.835 Ratings
Direct deposit files9.2100 Ratings9.853 Ratings
Salary revision and increment management8.692 Ratings9.949 Ratings
Reimbursement management8.851 Ratings7.350 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Ascentis (discontinued)
7.8
105 Ratings
4% below category average
QuickBooks Desktop Pro
-
Ratings
Approval workflow7.999 Ratings00 Ratings
Balance details7.099 Ratings00 Ratings
Annual carry-forward and encashment8.484 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Ascentis (discontinued)
7.0
153 Ratings
15% below category average
QuickBooks Desktop Pro
-
Ratings
View and generate pay and benefit information7.8138 Ratings00 Ratings
Update personal information8.6151 Ratings00 Ratings
View company policy documentation5.4110 Ratings00 Ratings
Employee recognition6.061 Ratings00 Ratings
View job history7.3108 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Ascentis (discontinued)
5.8
33 Ratings
29% below category average
QuickBooks Desktop Pro
-
Ratings
Tracking of all physical assets5.833 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Ascentis (discontinued)
6.4
147 Ratings
17% below category average
QuickBooks Desktop Pro
-
Ratings
Report builder7.0144 Ratings00 Ratings
Pre-built reports7.5142 Ratings00 Ratings
Ability to combine HR data with external data4.673 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Ascentis (discontinued)
5.1
98 Ratings
45% below category average
QuickBooks Desktop Pro
-
Ratings
New hire portal5.398 Ratings00 Ratings
Manager tracking tools4.976 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Ascentis (discontinued)
7.2
57 Ratings
13% below category average
QuickBooks Desktop Pro
-
Ratings
Corporate goal setting6.743 Ratings00 Ratings
Individual goal setting7.653 Ratings00 Ratings
Line-of sight-visibility7.138 Ratings00 Ratings
Performance tracking7.250 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Ascentis (discontinued)
6.0
63 Ratings
28% below category average
QuickBooks Desktop Pro
-
Ratings
Performance plans5.659 Ratings00 Ratings
Performance improvement plans5.650 Ratings00 Ratings
Review status tracking5.857 Ratings00 Ratings
Review reminders6.555 Ratings00 Ratings
Multiple review frequency6.650 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Ascentis (discontinued)
5.9
27 Ratings
29% below category average
QuickBooks Desktop Pro
-
Ratings
Create succession plans/pools6.421 Ratings00 Ratings
Candidate ranking6.421 Ratings00 Ratings
Candidate search5.027 Ratings00 Ratings
Candidate development5.823 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Ascentis (discontinued)
5.5
89 Ratings
34% below category average
QuickBooks Desktop Pro
-
Ratings
Job Requisition Management5.585 Ratings00 Ratings
Company Website Posting5.279 Ratings00 Ratings
Publish to Social Media5.759 Ratings00 Ratings
Job Search Site Posting5.871 Ratings00 Ratings
Duplicate Candidate Prevention5.657 Ratings00 Ratings
Applicant Tracking5.783 Ratings00 Ratings
Notifications and Alerts5.369 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Ascentis (discontinued)
-
Ratings
QuickBooks Desktop Pro
7.9
39 Ratings
14% above category average
API for custom integration00 Ratings8.032 Ratings
Plug-ins00 Ratings7.836 Ratings
Security
Comparison of Security features of Product A and Product B
Ascentis (discontinued)
-
Ratings
QuickBooks Desktop Pro
8.5
93 Ratings
8% above category average
Single sign-on capability00 Ratings8.975 Ratings
Role-based user permissions00 Ratings8.188 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Ascentis (discontinued)
-
Ratings
QuickBooks Desktop Pro
8.4
108 Ratings
13% above category average
Dashboards00 Ratings9.693 Ratings
Standard reports00 Ratings7.4108 Ratings
Custom reports00 Ratings8.1106 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Ascentis (discontinued)
-
Ratings
QuickBooks Desktop Pro
8.0
112 Ratings
11% above category average
Accounts payable00 Ratings9.7107 Ratings
Accounts receivable00 Ratings7.4109 Ratings
Cash management00 Ratings2.197 Ratings
Bank reconciliation00 Ratings9.7108 Ratings
Expense management00 Ratings8.899 Ratings
Time tracking00 Ratings8.747 Ratings
Fixed asset management00 Ratings5.964 Ratings
Multi-currency support00 Ratings7.927 Ratings
Multi-division support00 Ratings5.652 Ratings
Regulations compliance00 Ratings7.239 Ratings
Electronic tax filing00 Ratings8.050 Ratings
Self-service portal00 Ratings9.738 Ratings
Global Financial Support00 Ratings7.015 Ratings
Primary and Secondary Ledgers00 Ratings8.837 Ratings
Intercompany Accounting00 Ratings7.438 Ratings
Localizations00 Ratings8.517 Ratings
Journals and Reconciliations00 Ratings9.665 Ratings
Enterprise Accounting00 Ratings9.733 Ratings
Configurable Accounting00 Ratings8.141 Ratings
Centralized Rules Framework00 Ratings7.824 Ratings
Standardized Processes00 Ratings9.748 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Ascentis (discontinued)
-
Ratings
QuickBooks Desktop Pro
6.7
56 Ratings
0% below category average
Inventory tracking00 Ratings6.453 Ratings
Automatic reordering00 Ratings6.132 Ratings
Location management00 Ratings6.229 Ratings
Manufacturing module00 Ratings8.216 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Ascentis (discontinued)
-
Ratings
QuickBooks Desktop Pro
7.3
70 Ratings
3% above category average
Pricing00 Ratings6.550 Ratings
Order entry00 Ratings7.349 Ratings
Credit card processing00 Ratings7.148 Ratings
Cost of goods sold00 Ratings9.058 Ratings
Order Orchestration00 Ratings9.018 Ratings
End-to-end order visibility00 Ratings9.021 Ratings
Order exception Resolution00 Ratings3.216 Ratings
Best Alternatives
Ascentis (discontinued)QuickBooks Desktop Pro
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ascentis (discontinued)QuickBooks Desktop Pro
Likelihood to Recommend
7.2
(164 ratings)
5.6
(124 ratings)
Likelihood to Renew
6.3
(12 ratings)
10.0
(18 ratings)
Usability
7.6
(44 ratings)
8.1
(31 ratings)
Availability
6.7
(5 ratings)
8.3
(2 ratings)
Performance
7.1
(4 ratings)
-
(0 ratings)
Support Rating
8.2
(150 ratings)
2.1
(29 ratings)
In-Person Training
8.0
(1 ratings)
10.0
(1 ratings)
Online Training
8.3
(4 ratings)
-
(0 ratings)
Implementation Rating
8.3
(5 ratings)
9.0
(6 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
3.0
(1 ratings)
-
(0 ratings)
Product Scalability
6.7
(4 ratings)
8.0
(1 ratings)
Vendor post-sale
9.6
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.6
(3 ratings)
-
(0 ratings)
User Testimonials
Ascentis (discontinued)QuickBooks Desktop Pro
Likelihood to Recommend
Discontinued Products
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
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Intuit
I am only going to recommend it because it is currently ubiquitous, and most accountants prefer it at the moment. I do not stand by the company, and will not use the product any longer than I have to. [I believe] the support is lousy, the product is overpriced, but it does the basics of what we need. I'm very happy for all those outside Intuit who make their living supporting QuickBooks Desktop Pro; third-party support is desperately needed. They also doubled their prices for software upgrades this year, and require those who don't pay double what the last upgrade cost, to subscribe every year for $200. If one does not subscribe beyond the first year, one will not be able to use the software beyond the first year. They are moving to a rental model even for those who refuse to use the LOUSY QuickBooks online. They were good company once. Now they just turn out bloatware that everyone uses, so the rest of us have to. I look forward to the day that an honest, better-priced competitor wipes the floor with Intuit.
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Pros
Discontinued Products
  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
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Intuit
  • It is easy to manage and adjust inventory on hand.
  • It is easy to make reports and customize them to your needs.
  • We also use it to pay our employees directly.
  • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
Read full review
Cons
Discontinued Products
  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
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Intuit
  • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
  • QuickBooks Desktop Pro does not have 2FA.
  • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
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Likelihood to Renew
Discontinued Products
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
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Intuit
We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.
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Usability
Discontinued Products
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
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Intuit
It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
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Reliability and Availability
Discontinued Products
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
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Intuit
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
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Performance
Discontinued Products
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
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Intuit
No answers on this topic
Support Rating
Discontinued Products
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
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Intuit
The support team is not always easy to use or able to understand the problems. There are some difficulties understanding [...] the issues the purchaser has and the solutions are sometimes hard to implement. A lot can be avoided if the users have adequate training and security is set up correctly at implementation.
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In-Person Training
Discontinued Products
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
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Intuit
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
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Online Training
Discontinued Products
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
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Intuit
No answers on this topic
Implementation Rating
Discontinued Products
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
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Intuit
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
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Alternatives Considered
Discontinued Products
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
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Intuit
Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
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Scalability
Discontinued Products
Large acquisition would be very complicated, seems more appropriate for companies under 100
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Intuit
No answers on this topic
Return on Investment
Discontinued Products
  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
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Intuit
  • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
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ScreenShots

Ascentis (discontinued) Screenshots

Screenshot of Access all of your details including, paychecks, personal file, timeclock, etc via our mobile app.Screenshot of Punch-in and punch-out on the go.Screenshot of Centralized location for everything related to a user or admin.Screenshot of Every employee has access to their personal information in one location.Screenshot of Pre-built reporting along with Ad Hoc reporting gives you the ability to understand your business as a whole.Screenshot of Benefit enrollment made easy for your employees.