What users are saying about
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Top Rated
320 Ratings
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Top Rated
718 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100

QuickBooks Desktop Pro

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Top Rated
718 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

It's well suited for large offices with multiple accountants that are located in the same building. The desktop version is very secure in my opinion, more so than the online version. It was no longer suited for us once we started working remotely and it seems like we get paid faster with the online version versus desktop.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
QuickBooks Desktop Pro
Employee demographic data
Ascentis
8.0
QuickBooks Desktop Pro
Employment history
Ascentis
7.9
QuickBooks Desktop Pro
Job profiles and administration
Ascentis
7.7
QuickBooks Desktop Pro
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
QuickBooks Desktop Pro
Organizational charting
Ascentis
6.5
QuickBooks Desktop Pro
Organization and location management
Ascentis
7.6
QuickBooks Desktop Pro
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
QuickBooks Desktop Pro

Payroll Management

Ascentis
8.3
QuickBooks Desktop Pro
8.8
Pay calculation
Ascentis
8.5
QuickBooks Desktop Pro
9.0
Support for external payroll vendors
Ascentis
7.7
QuickBooks Desktop Pro
Off-cycle/On-Demand payment
Ascentis
8.3
QuickBooks Desktop Pro
Benefit plan administration
Ascentis
7.7
QuickBooks Desktop Pro
8.2
Direct deposit files
Ascentis
9.0
QuickBooks Desktop Pro
9.0
Salary revision and increment management
Ascentis
8.1
QuickBooks Desktop Pro
9.0
Reimbursement management
Ascentis
8.4
QuickBooks Desktop Pro
9.0

Leave and Attendance Management

Ascentis
8.0
QuickBooks Desktop Pro
Approval workflow
Ascentis
8.4
QuickBooks Desktop Pro
Balance details
Ascentis
7.9
QuickBooks Desktop Pro
Annual carry-forward and encashment
Ascentis
7.7
QuickBooks Desktop Pro

Employee Self Service

Ascentis
8.2
QuickBooks Desktop Pro
View and generate pay and benefit information
Ascentis
8.2
QuickBooks Desktop Pro
Update personal information
Ascentis
8.6
QuickBooks Desktop Pro
View company policy documentation
Ascentis
7.7
QuickBooks Desktop Pro
Employee recognition
Ascentis
7.7
QuickBooks Desktop Pro
View job history
Ascentis
8.6
QuickBooks Desktop Pro

Asset Management

Ascentis
6.1
QuickBooks Desktop Pro
Tracking of all physical assets
Ascentis
6.1
QuickBooks Desktop Pro

HR Reporting

Ascentis
6.5
QuickBooks Desktop Pro
Report builder
Ascentis
6.2
QuickBooks Desktop Pro
Pre-built reports
Ascentis
7.0
QuickBooks Desktop Pro
Ability to combine HR data with external data
Ascentis
6.4
QuickBooks Desktop Pro

Onboarding

Ascentis
6.6
QuickBooks Desktop Pro
New hire portal
Ascentis
6.8
QuickBooks Desktop Pro
Manager tracking tools
Ascentis
6.4
QuickBooks Desktop Pro

Performance and Goals

Ascentis
7.1
QuickBooks Desktop Pro
Corporate goal setting
Ascentis
6.6
QuickBooks Desktop Pro
Individual goal setting
Ascentis
7.4
QuickBooks Desktop Pro
Line-of sight-visibility
Ascentis
7.3
QuickBooks Desktop Pro
Performance tracking
Ascentis
6.9
QuickBooks Desktop Pro

Performance Management

Ascentis
6.6
QuickBooks Desktop Pro
Performance plans
Ascentis
6.6
QuickBooks Desktop Pro
Performance improvement plans
Ascentis
6.7
QuickBooks Desktop Pro
Review status tracking
Ascentis
7.1
QuickBooks Desktop Pro
Review reminders
Ascentis
6.9
QuickBooks Desktop Pro
Multiple review frequency
Ascentis
5.7
QuickBooks Desktop Pro

Succession Planning

Ascentis
6.3
QuickBooks Desktop Pro
Create succession plans/pools
Ascentis
6.3
QuickBooks Desktop Pro
Candidate ranking
Ascentis
6.5
QuickBooks Desktop Pro
Candidate search
Ascentis
6.1
QuickBooks Desktop Pro
Candidate development
Ascentis
6.4
QuickBooks Desktop Pro

Recruiting / ATS

Ascentis
6.7
QuickBooks Desktop Pro
Job Requisition Management
Ascentis
7.0
QuickBooks Desktop Pro
Company Website Posting
Ascentis
7.0
QuickBooks Desktop Pro
Publish to Social Media
Ascentis
6.9
QuickBooks Desktop Pro
Job Search Site Posting
Ascentis
6.6
QuickBooks Desktop Pro
Duplicate Candidate Prevention
Ascentis
6.7
QuickBooks Desktop Pro
Applicant Tracking
Ascentis
6.5
QuickBooks Desktop Pro
Notifications and Alerts
Ascentis
5.8
QuickBooks Desktop Pro

Customization

Ascentis
QuickBooks Desktop Pro
7.2
API for custom integration
Ascentis
QuickBooks Desktop Pro
7.1
Plug-ins
Ascentis
QuickBooks Desktop Pro
7.4

Security

Ascentis
QuickBooks Desktop Pro
7.8
Single sign-on capability
Ascentis
QuickBooks Desktop Pro
7.9
Role-based user permissions
Ascentis
QuickBooks Desktop Pro
7.6

Reporting & Analytics

Ascentis
QuickBooks Desktop Pro
8.2
Dashboards
Ascentis
QuickBooks Desktop Pro
8.0
Standard reports
Ascentis
QuickBooks Desktop Pro
8.6
Custom reports
Ascentis
QuickBooks Desktop Pro
8.1

General Ledger and Configurable Accounting

Ascentis
QuickBooks Desktop Pro
7.6
Accounts payable
Ascentis
QuickBooks Desktop Pro
8.5
Accounts receivable
Ascentis
QuickBooks Desktop Pro
8.4
Cash management
Ascentis
QuickBooks Desktop Pro
7.6
Bank reconciliation
Ascentis
QuickBooks Desktop Pro
8.9
Expense management
Ascentis
QuickBooks Desktop Pro
8.1
Time tracking
Ascentis
QuickBooks Desktop Pro
7.0
Fixed asset management
Ascentis
QuickBooks Desktop Pro
7.9
Multi-currency support
Ascentis
QuickBooks Desktop Pro
6.6
Multi-division support
Ascentis
QuickBooks Desktop Pro
7.7
Regulations compliance
Ascentis
QuickBooks Desktop Pro
7.1
Electronic tax filing
Ascentis
QuickBooks Desktop Pro
8.4
Self-service portal
Ascentis
QuickBooks Desktop Pro
6.8
Global Financial Support
Ascentis
QuickBooks Desktop Pro
6.0
Primary and Secondary Ledgers
Ascentis
QuickBooks Desktop Pro
7.8
Intercompany Accounting
Ascentis
QuickBooks Desktop Pro
7.4
Localizations
Ascentis
QuickBooks Desktop Pro
7.4
Journals and Reconciliations
Ascentis
QuickBooks Desktop Pro
8.3
Enterprise Accounting
Ascentis
QuickBooks Desktop Pro
7.2
Configurable Accounting
Ascentis
QuickBooks Desktop Pro
7.5
Centralized Rules Framework
Ascentis
QuickBooks Desktop Pro
7.3
Standardized Processes
Ascentis
QuickBooks Desktop Pro
8.0

Inventory Management

Ascentis
QuickBooks Desktop Pro
7.1
Inventory tracking
Ascentis
QuickBooks Desktop Pro
7.9
Automatic reordering
Ascentis
QuickBooks Desktop Pro
7.0
Location management
Ascentis
QuickBooks Desktop Pro
7.3
Manufacturing module
Ascentis
QuickBooks Desktop Pro
6.2

Order Management

Ascentis
QuickBooks Desktop Pro
7.6
Pricing
Ascentis
QuickBooks Desktop Pro
8.3
Order entry
Ascentis
QuickBooks Desktop Pro
8.0
Credit card processing
Ascentis
QuickBooks Desktop Pro
7.8
Cost of goods sold
Ascentis
QuickBooks Desktop Pro
8.3
Order Orchestration
Ascentis
QuickBooks Desktop Pro
7.2
End-to-end order visibility
Ascentis
QuickBooks Desktop Pro
7.4
Order exception Resolution
Ascentis
QuickBooks Desktop Pro
6.5

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

  • It is easy to manage and adjust inventory on hand.
  • It is easy to make reports and customize them to your needs.
  • We also use it to pay our employees directly.
  • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
Matt Wipf | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

  • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
  • QuickBooks Desktop Pro does not have 2FA.
  • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
Tony Lamm | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

QuickBooks Desktop Pro

QuickBooks Desktop Pro 10.0
Based on 18 answers
We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.
Anonymous | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.3
Based on 30 answers
It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
Alexis Lewis | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.3
Based on 4 answers
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
Anonymous | TrustRadius Reviewer

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

QuickBooks Desktop Pro 6.0
Based on 36 answers
They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
Dana Friedman | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

QuickBooks Desktop Pro

QuickBooks Desktop Pro 9.0
Based on 2 answers
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
Chuck Bunn | TrustRadius Reviewer

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

QuickBooks Desktop Pro

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

QuickBooks Desktop Pro

QuickBooks Desktop Pro 9.0
Based on 12 answers
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
Erika Neilson | TrustRadius Reviewer

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
Anonymous | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.0
Based on 1 answer
No answer on this topic is available.

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

  • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
Ryan Husbands, MBA, CPA | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Desktop Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.5
QuickBooks Desktop Pro
8.3

Likelihood to Renew

Ascentis
6.3
QuickBooks Desktop Pro
10.0

Usability

Ascentis
7.5
QuickBooks Desktop Pro
8.3

Reliability and Availability

Ascentis
6.3
QuickBooks Desktop Pro
8.3

Performance

Ascentis
6.7
QuickBooks Desktop Pro

Support Rating

Ascentis
8.0
QuickBooks Desktop Pro
6.0

In-Person Training

Ascentis
8.0
QuickBooks Desktop Pro
9.0

Online Training

Ascentis
8.0
QuickBooks Desktop Pro

Implementation Rating

Ascentis
8.0
QuickBooks Desktop Pro
9.0

Scalability

Ascentis
6.0
QuickBooks Desktop Pro
8.0

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