What users are saying about
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Top Rated
320 Ratings
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Top Rated
976 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100

QuickBooks Online

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Top Rated
976 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Zach Yokum | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
QuickBooks Online
Employee demographic data
Ascentis
8.0
QuickBooks Online
Employment history
Ascentis
7.9
QuickBooks Online
Job profiles and administration
Ascentis
7.7
QuickBooks Online
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
QuickBooks Online
Organizational charting
Ascentis
6.5
QuickBooks Online
Organization and location management
Ascentis
7.6
QuickBooks Online
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
QuickBooks Online

Payroll Management

Ascentis
8.3
QuickBooks Online
7.6
Pay calculation
Ascentis
8.5
QuickBooks Online
8.1
Support for external payroll vendors
Ascentis
7.7
QuickBooks Online
Off-cycle/On-Demand payment
Ascentis
8.3
QuickBooks Online
Benefit plan administration
Ascentis
7.7
QuickBooks Online
6.7
Direct deposit files
Ascentis
9.0
QuickBooks Online
7.3
Salary revision and increment management
Ascentis
8.1
QuickBooks Online
7.6
Reimbursement management
Ascentis
8.4
QuickBooks Online
8.1

Leave and Attendance Management

Ascentis
8.0
QuickBooks Online
Approval workflow
Ascentis
8.4
QuickBooks Online
Balance details
Ascentis
7.9
QuickBooks Online
Annual carry-forward and encashment
Ascentis
7.7
QuickBooks Online

Employee Self Service

Ascentis
8.2
QuickBooks Online
View and generate pay and benefit information
Ascentis
8.2
QuickBooks Online
Update personal information
Ascentis
8.6
QuickBooks Online
View company policy documentation
Ascentis
7.7
QuickBooks Online
Employee recognition
Ascentis
7.7
QuickBooks Online
View job history
Ascentis
8.6
QuickBooks Online

Asset Management

Ascentis
6.1
QuickBooks Online
Tracking of all physical assets
Ascentis
6.1
QuickBooks Online

HR Reporting

Ascentis
6.5
QuickBooks Online
Report builder
Ascentis
6.2
QuickBooks Online
Pre-built reports
Ascentis
7.0
QuickBooks Online
Ability to combine HR data with external data
Ascentis
6.4
QuickBooks Online

Onboarding

Ascentis
6.6
QuickBooks Online
New hire portal
Ascentis
6.8
QuickBooks Online
Manager tracking tools
Ascentis
6.4
QuickBooks Online

Performance and Goals

Ascentis
7.1
QuickBooks Online
Corporate goal setting
Ascentis
6.6
QuickBooks Online
Individual goal setting
Ascentis
7.4
QuickBooks Online
Line-of sight-visibility
Ascentis
7.3
QuickBooks Online
Performance tracking
Ascentis
6.9
QuickBooks Online

Performance Management

Ascentis
6.6
QuickBooks Online
Performance plans
Ascentis
6.6
QuickBooks Online
Performance improvement plans
Ascentis
6.7
QuickBooks Online
Review status tracking
Ascentis
7.1
QuickBooks Online
Review reminders
Ascentis
6.9
QuickBooks Online
Multiple review frequency
Ascentis
5.7
QuickBooks Online

Succession Planning

Ascentis
6.3
QuickBooks Online
Create succession plans/pools
Ascentis
6.3
QuickBooks Online
Candidate ranking
Ascentis
6.5
QuickBooks Online
Candidate search
Ascentis
6.1
QuickBooks Online
Candidate development
Ascentis
6.4
QuickBooks Online

Recruiting / ATS

Ascentis
6.7
QuickBooks Online
Job Requisition Management
Ascentis
7.0
QuickBooks Online
Company Website Posting
Ascentis
7.0
QuickBooks Online
Publish to Social Media
Ascentis
6.9
QuickBooks Online
Job Search Site Posting
Ascentis
6.6
QuickBooks Online
Duplicate Candidate Prevention
Ascentis
6.7
QuickBooks Online
Applicant Tracking
Ascentis
6.5
QuickBooks Online
Notifications and Alerts
Ascentis
5.8
QuickBooks Online

Customization

Ascentis
QuickBooks Online
7.8
API for custom integration
Ascentis
QuickBooks Online
7.9
Plug-ins
Ascentis
QuickBooks Online
7.7

Security

Ascentis
QuickBooks Online
8.5
Single sign-on capability
Ascentis
QuickBooks Online
8.4
Role-based user permissions
Ascentis
QuickBooks Online
8.6

Reporting & Analytics

Ascentis
QuickBooks Online
8.0
Dashboards
Ascentis
QuickBooks Online
7.9
Standard reports
Ascentis
QuickBooks Online
8.3
Custom reports
Ascentis
QuickBooks Online
7.8

General Ledger and Configurable Accounting

Ascentis
QuickBooks Online
7.6
Accounts payable
Ascentis
QuickBooks Online
8.6
Accounts receivable
Ascentis
QuickBooks Online
8.7
Cash management
Ascentis
QuickBooks Online
7.8
Bank reconciliation
Ascentis
QuickBooks Online
8.5
Expense management
Ascentis
QuickBooks Online
8.1
Time tracking
Ascentis
QuickBooks Online
5.9
Fixed asset management
Ascentis
QuickBooks Online
6.8
Multi-currency support
Ascentis
QuickBooks Online
6.6
Multi-division support
Ascentis
QuickBooks Online
7.7
Regulations compliance
Ascentis
QuickBooks Online
7.5
Electronic tax filing
Ascentis
QuickBooks Online
8.0
Self-service portal
Ascentis
QuickBooks Online
7.8
Global Financial Support
Ascentis
QuickBooks Online
6.0
Primary and Secondary Ledgers
Ascentis
QuickBooks Online
7.3
Intercompany Accounting
Ascentis
QuickBooks Online
7.3
Localizations
Ascentis
QuickBooks Online
8.7
Journals and Reconciliations
Ascentis
QuickBooks Online
8.0
Enterprise Accounting
Ascentis
QuickBooks Online
8.2
Configurable Accounting
Ascentis
QuickBooks Online
7.2
Centralized Rules Framework
Ascentis
QuickBooks Online
7.9
Standardized Processes
Ascentis
QuickBooks Online
7.3

Inventory Management

Ascentis
QuickBooks Online
7.6
Inventory tracking
Ascentis
QuickBooks Online
7.3
Automatic reordering
Ascentis
QuickBooks Online
7.8
Location management
Ascentis
QuickBooks Online
7.3
Manufacturing module
Ascentis
QuickBooks Online
7.9

Order Management

Ascentis
QuickBooks Online
7.6
Pricing
Ascentis
QuickBooks Online
8.0
Order entry
Ascentis
QuickBooks Online
8.2
Credit card processing
Ascentis
QuickBooks Online
8.2
Cost of goods sold
Ascentis
QuickBooks Online
7.9
Order Orchestration
Ascentis
QuickBooks Online
7.4
End-to-end order visibility
Ascentis
QuickBooks Online
7.3
Order exception Resolution
Ascentis
QuickBooks Online
6.5

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Roxanne Jacobs | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Charles Fashana, MBA | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 9.7
Based on 21 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 8.4
Based on 60 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Michelle Jones | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 5.5
Based on 6 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 7.9
Based on 4 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 7.2
Based on 57 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

QuickBooks Online

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

QuickBooks Online

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 5.2
Based on 6 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA | TrustRadius Reviewer

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

QuickBooks Online

I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Lukas Sundahl, MBA | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

QuickBooks Online

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Serguei Bykov | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ascentis Editions & Modules

Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Ascentis
7.5
QuickBooks Online
8.1

Likelihood to Renew

Ascentis
6.3
QuickBooks Online
9.7

Usability

Ascentis
7.5
QuickBooks Online
8.4

Reliability and Availability

Ascentis
6.3
QuickBooks Online
5.5

Performance

Ascentis
6.7
QuickBooks Online
7.9

Support Rating

Ascentis
8.0
QuickBooks Online
7.2

In-Person Training

Ascentis
8.0
QuickBooks Online

Online Training

Ascentis
8.0
QuickBooks Online

Implementation Rating

Ascentis
8.0
QuickBooks Online
5.2

Scalability

Ascentis
6.0
QuickBooks Online

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