What users are saying about
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Top Rated
320 Ratings

Ascentis

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Top Rated
320 Ratings
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Score 7.7 out of 100
206 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
SAP SuccessFactors
8.0
Employee demographic data
Ascentis
8.0
SAP SuccessFactors
7.3
Employment history
Ascentis
7.9
SAP SuccessFactors
8.3
Job profiles and administration
Ascentis
7.7
SAP SuccessFactors
7.3
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
SAP SuccessFactors
7.6
Organizational charting
Ascentis
6.5
SAP SuccessFactors
8.6
Organization and location management
Ascentis
7.6
SAP SuccessFactors
8.6
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
SAP SuccessFactors
8.2

Payroll Management

Ascentis
8.3
SAP SuccessFactors
8.4
Pay calculation
Ascentis
8.5
SAP SuccessFactors
8.4
Support for external payroll vendors
Ascentis
7.7
SAP SuccessFactors
7.9
Off-cycle/On-Demand payment
Ascentis
8.3
SAP SuccessFactors
10.0
Benefit plan administration
Ascentis
7.7
SAP SuccessFactors
8.3
Direct deposit files
Ascentis
9.0
SAP SuccessFactors
8.2
Salary revision and increment management
Ascentis
8.1
SAP SuccessFactors
8.3
Reimbursement management
Ascentis
8.4
SAP SuccessFactors
7.5

Leave and Attendance Management

Ascentis
8.0
SAP SuccessFactors
8.9
Approval workflow
Ascentis
8.4
SAP SuccessFactors
9.2
Balance details
Ascentis
7.9
SAP SuccessFactors
8.9
Annual carry-forward and encashment
Ascentis
7.7
SAP SuccessFactors
8.7

Employee Self Service

Ascentis
8.2
SAP SuccessFactors
8.4
View and generate pay and benefit information
Ascentis
8.2
SAP SuccessFactors
8.3
Update personal information
Ascentis
8.6
SAP SuccessFactors
8.4
View company policy documentation
Ascentis
7.7
SAP SuccessFactors
8.1
Employee recognition
Ascentis
7.7
SAP SuccessFactors
8.1
View job history
Ascentis
8.6
SAP SuccessFactors
8.8

Asset Management

Ascentis
6.1
SAP SuccessFactors
7.5
Tracking of all physical assets
Ascentis
6.1
SAP SuccessFactors
7.5

HR Reporting

Ascentis
6.5
SAP SuccessFactors
6.6
Report builder
Ascentis
6.2
SAP SuccessFactors
6.7
Pre-built reports
Ascentis
7.0
SAP SuccessFactors
6.4
Ability to combine HR data with external data
Ascentis
6.4
SAP SuccessFactors
6.7

Onboarding

Ascentis
6.6
SAP SuccessFactors
7.6
New hire portal
Ascentis
6.8
SAP SuccessFactors
7.7
Manager tracking tools
Ascentis
6.4
SAP SuccessFactors
7.1

Performance and Goals

Ascentis
7.1
SAP SuccessFactors
8.3
Corporate goal setting
Ascentis
6.6
SAP SuccessFactors
8.2
Individual goal setting
Ascentis
7.4
SAP SuccessFactors
8.5
Line-of sight-visibility
Ascentis
7.3
SAP SuccessFactors
8.3
Performance tracking
Ascentis
6.9
SAP SuccessFactors
8.2

Performance Management

Ascentis
6.6
SAP SuccessFactors
8.3
Performance plans
Ascentis
6.6
SAP SuccessFactors
8.1
Performance improvement plans
Ascentis
6.7
SAP SuccessFactors
7.9
Review status tracking
Ascentis
7.1
SAP SuccessFactors
8.7
Review reminders
Ascentis
6.9
SAP SuccessFactors
8.2
Multiple review frequency
Ascentis
5.7
SAP SuccessFactors
8.8

Succession Planning

Ascentis
6.3
SAP SuccessFactors
8.3
Create succession plans/pools
Ascentis
6.3
SAP SuccessFactors
8.3
Candidate ranking
Ascentis
6.5
SAP SuccessFactors
8.0
Candidate search
Ascentis
6.1
SAP SuccessFactors
8.5
Candidate development
Ascentis
6.4
SAP SuccessFactors
8.2

Recruiting / ATS

Ascentis
6.6
SAP SuccessFactors
5.8
Job Requisition Management
Ascentis
7.0
SAP SuccessFactors
7.3
Company Website Posting
Ascentis
7.0
SAP SuccessFactors
7.5
Publish to Social Media
Ascentis
6.9
SAP SuccessFactors
6.9
Job Search Site Posting
Ascentis
6.6
SAP SuccessFactors
7.3
Duplicate Candidate Prevention
Ascentis
6.7
SAP SuccessFactors
6.9
Applicant Tracking
Ascentis
6.5
SAP SuccessFactors
7.4
Notifications and Alerts
Ascentis
5.8
SAP SuccessFactors
7.5

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 7.0
Based on 12 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 2 answers
To develop all objectivity of researches.
Anton Smorodin | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 6.5
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ascentis
7.5
SAP SuccessFactors
7.1

Likelihood to Renew

Ascentis
6.3
SAP SuccessFactors
7.0

Usability

Ascentis
7.5
SAP SuccessFactors
8.0

Reliability and Availability

Ascentis
6.3
SAP SuccessFactors

Performance

Ascentis
6.7
SAP SuccessFactors

Support Rating

Ascentis
8.0
SAP SuccessFactors
6.5

In-Person Training

Ascentis
8.0
SAP SuccessFactors

Online Training

Ascentis
8.0
SAP SuccessFactors
8.0

Implementation Rating

Ascentis
8.0
SAP SuccessFactors

Scalability

Ascentis
6.0
SAP SuccessFactors

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