What users are saying about
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Top Rated
321 Ratings
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2 Ratings

Ascentis

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Top Rated
321 Ratings
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Score 7.7 out of 100

Shortlist

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2 Ratings
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Score 5.5 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Shortlist

We haven't found another system that can do all that Shortlist can do (payments, tax paperwork, profile management, project management, on-boarding, etc...) but it doesn't mean we always love using Shortlist. Shortlist is cumbersome to work in and requires LOTS of redundant clicking. Something as simple as being able to right-click to open on any profile/page/account/link would save hours in a week where as now to get to two side-by-side items on some lists, you have to click back a page, re-load, and scroll down to select the next option. I appreciate that Shortlist manages all the tax paperwork and has created for us a on-boarding system that flows nicely and allows multiple team members to manage their piece of the process.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Shortlist
Employee demographic data
Ascentis
8.0
Shortlist
Employment history
Ascentis
7.9
Shortlist
Job profiles and administration
Ascentis
7.7
Shortlist
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.3
Shortlist
Organizational charting
Ascentis
6.5
Shortlist
Organization and location management
Ascentis
7.6
Shortlist
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.7
Shortlist

Payroll Management

Ascentis
8.3
Shortlist
Pay calculation
Ascentis
8.5
Shortlist
Support for external payroll vendors
Ascentis
7.7
Shortlist
Off-cycle/On-Demand payment
Ascentis
8.3
Shortlist
Benefit plan administration
Ascentis
7.7
Shortlist
Direct deposit files
Ascentis
9.0
Shortlist
Salary revision and increment management
Ascentis
8.1
Shortlist
Reimbursement management
Ascentis
8.4
Shortlist

Leave and Attendance Management

Ascentis
8.0
Shortlist
Approval workflow
Ascentis
8.4
Shortlist
Balance details
Ascentis
7.9
Shortlist
Annual carry-forward and encashment
Ascentis
7.7
Shortlist

Employee Self Service

Ascentis
8.2
Shortlist
View and generate pay and benefit information
Ascentis
8.2
Shortlist
Update personal information
Ascentis
8.6
Shortlist
View company policy documentation
Ascentis
7.7
Shortlist
Employee recognition
Ascentis
7.7
Shortlist
View job history
Ascentis
8.6
Shortlist

Asset Management

Ascentis
6.1
Shortlist
Tracking of all physical assets
Ascentis
6.1
Shortlist

HR Reporting

Ascentis
6.5
Shortlist
Report builder
Ascentis
6.2
Shortlist
Pre-built reports
Ascentis
7.0
Shortlist
Ability to combine HR data with external data
Ascentis
6.4
Shortlist

Onboarding

Ascentis
6.6
Shortlist
New hire portal
Ascentis
6.8
Shortlist
Manager tracking tools
Ascentis
6.4
Shortlist

Performance and Goals

Ascentis
7.1
Shortlist
Corporate goal setting
Ascentis
6.6
Shortlist
Individual goal setting
Ascentis
7.4
Shortlist
Line-of sight-visibility
Ascentis
7.3
Shortlist
Performance tracking
Ascentis
6.9
Shortlist

Performance Management

Ascentis
6.6
Shortlist
Performance plans
Ascentis
6.6
Shortlist
Performance improvement plans
Ascentis
6.7
Shortlist
Review status tracking
Ascentis
7.1
Shortlist
Review reminders
Ascentis
6.9
Shortlist
Multiple review frequency
Ascentis
5.7
Shortlist

Succession Planning

Ascentis
6.3
Shortlist
Create succession plans/pools
Ascentis
6.3
Shortlist
Candidate ranking
Ascentis
6.5
Shortlist
Candidate search
Ascentis
6.1
Shortlist
Candidate development
Ascentis
6.4
Shortlist

Recruiting / ATS

Ascentis
6.6
Shortlist
Job Requisition Management
Ascentis
7.0
Shortlist
Company Website Posting
Ascentis
7.0
Shortlist
Publish to Social Media
Ascentis
6.9
Shortlist
Job Search Site Posting
Ascentis
6.6
Shortlist
Duplicate Candidate Prevention
Ascentis
6.7
Shortlist
Applicant Tracking
Ascentis
6.5
Shortlist
Notifications and Alerts
Ascentis
5.8
Shortlist

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Shortlist

  • Shortlist allows us to pay our freelancers without having to personally manage the back end paperwork of payroll
  • Shortlist handles all the year end tax paperwork creation and distribution
Anonymous | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Shortlist

  • Shortlist only allows for minor customizations to their platform. It would be great if each company could create their own view/usage set for the system.
  • The help chat box needs some work for sure. It takes days for someone to respond if they ever respond and often there is nothing they can do to remedy the issue at hand.
  • Payments should be able to be made every day, not just on Fridays.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Shortlist

No score
No answers yet
No answers on this topic

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Shortlist

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis

Ascentis 6.3
Based on 5 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Shortlist

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 4 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Shortlist

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 157 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Shortlist

Shortlist 4.0
Based on 4 answers
30-40% of the time there is no response when you contact the chat/help feature.30-40% of the time if they do respond, it is to say they can't do anything about the issue.Maybe 20% of the time the chat is actually helpful, but that seems like a high estimate when I think about my experience asking for support.
Anonymous | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Shortlist

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.0
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Shortlist

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 6 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Shortlist

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Shortlist

We've never found another platform that does exactly what Shortlist does in terms of payments, taxes, project management, and on-boarding. We use other sites to source our new vendors (like Indeed, craigslist, etc...) but ultimately we direct all those applicants to our onboarding in Shortlist. I wish some of the more "minor" platform issues we've had over the last year were fixed sooner (or fixed at all) but it does the job!
Anonymous | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.0
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Shortlist

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Shortlist

  • Shortlist allows us to pay people and provide tax information which is a positive.
  • Shortlist doesn't integrate with many other platforms which causes us huge delays in employee work time which is a negative.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shortlist

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Ascentis
7.5
Shortlist
5.5

Likelihood to Renew

Ascentis
6.3
Shortlist

Usability

Ascentis
7.5
Shortlist

Reliability and Availability

Ascentis
6.3
Shortlist

Performance

Ascentis
6.7
Shortlist

Support Rating

Ascentis
8.0
Shortlist
4.0

In-Person Training

Ascentis
8.0
Shortlist

Online Training

Ascentis
8.0
Shortlist

Implementation Rating

Ascentis
8.0
Shortlist

Scalability

Ascentis
6.0
Shortlist

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