What users are saying about
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Top Rated
324 Ratings

Ascentis

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Top Rated
324 Ratings
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Score 7.7 out of 100
17 Ratings
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Score 9 out of 100

Likelihood to Recommend

Ascentis

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
Peter Harris | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
7.5
Trakstar Hire (formerly Recruiterbox)
Employee demographic data
Ascentis
7.8
Trakstar Hire (formerly Recruiterbox)
Employment history
Ascentis
7.8
Trakstar Hire (formerly Recruiterbox)
Job profiles and administration
Ascentis
7.7
Trakstar Hire (formerly Recruiterbox)
Workflow for transfers, promotions, pay raises, etc.
Ascentis
7.4
Trakstar Hire (formerly Recruiterbox)
Organizational charting
Ascentis
6.3
Trakstar Hire (formerly Recruiterbox)
Organization and location management
Ascentis
7.7
Trakstar Hire (formerly Recruiterbox)
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.8
Trakstar Hire (formerly Recruiterbox)

Payroll Management

Ascentis
8.2
Trakstar Hire (formerly Recruiterbox)
Pay calculation
Ascentis
8.4
Trakstar Hire (formerly Recruiterbox)
Support for external payroll vendors
Ascentis
7.4
Trakstar Hire (formerly Recruiterbox)
Off-cycle/On-Demand payment
Ascentis
8.2
Trakstar Hire (formerly Recruiterbox)
Benefit plan administration
Ascentis
7.7
Trakstar Hire (formerly Recruiterbox)
Direct deposit files
Ascentis
9.1
Trakstar Hire (formerly Recruiterbox)
Salary revision and increment management
Ascentis
8.3
Trakstar Hire (formerly Recruiterbox)
Reimbursement management
Ascentis
8.6
Trakstar Hire (formerly Recruiterbox)

Leave and Attendance Management

Ascentis
8.0
Trakstar Hire (formerly Recruiterbox)
Approval workflow
Ascentis
8.4
Trakstar Hire (formerly Recruiterbox)
Balance details
Ascentis
7.8
Trakstar Hire (formerly Recruiterbox)
Annual carry-forward and encashment
Ascentis
7.8
Trakstar Hire (formerly Recruiterbox)

Employee Self Service

Ascentis
8.0
Trakstar Hire (formerly Recruiterbox)
View and generate pay and benefit information
Ascentis
8.2
Trakstar Hire (formerly Recruiterbox)
Update personal information
Ascentis
8.7
Trakstar Hire (formerly Recruiterbox)
View company policy documentation
Ascentis
7.4
Trakstar Hire (formerly Recruiterbox)
Employee recognition
Ascentis
7.4
Trakstar Hire (formerly Recruiterbox)
View job history
Ascentis
8.6
Trakstar Hire (formerly Recruiterbox)

Asset Management

Ascentis
6.1
Trakstar Hire (formerly Recruiterbox)
Tracking of all physical assets
Ascentis
6.1
Trakstar Hire (formerly Recruiterbox)

HR Reporting

Ascentis
6.5
Trakstar Hire (formerly Recruiterbox)
Report builder
Ascentis
6.3
Trakstar Hire (formerly Recruiterbox)
Pre-built reports
Ascentis
7.1
Trakstar Hire (formerly Recruiterbox)
Ability to combine HR data with external data
Ascentis
6.2
Trakstar Hire (formerly Recruiterbox)

Onboarding

Ascentis
6.4
Trakstar Hire (formerly Recruiterbox)
New hire portal
Ascentis
6.6
Trakstar Hire (formerly Recruiterbox)
Manager tracking tools
Ascentis
6.2
Trakstar Hire (formerly Recruiterbox)

Performance and Goals

Ascentis
7.0
Trakstar Hire (formerly Recruiterbox)
Corporate goal setting
Ascentis
6.5
Trakstar Hire (formerly Recruiterbox)
Individual goal setting
Ascentis
7.4
Trakstar Hire (formerly Recruiterbox)
Line-of sight-visibility
Ascentis
7.2
Trakstar Hire (formerly Recruiterbox)
Performance tracking
Ascentis
6.9
Trakstar Hire (formerly Recruiterbox)

Performance Management

Ascentis
6.5
Trakstar Hire (formerly Recruiterbox)
Performance plans
Ascentis
6.4
Trakstar Hire (formerly Recruiterbox)
Performance improvement plans
Ascentis
6.4
Trakstar Hire (formerly Recruiterbox)
Review status tracking
Ascentis
6.9
Trakstar Hire (formerly Recruiterbox)
Review reminders
Ascentis
6.9
Trakstar Hire (formerly Recruiterbox)
Multiple review frequency
Ascentis
5.8
Trakstar Hire (formerly Recruiterbox)

Succession Planning

Ascentis
6.2
Trakstar Hire (formerly Recruiterbox)
Create succession plans/pools
Ascentis
6.3
Trakstar Hire (formerly Recruiterbox)
Candidate ranking
Ascentis
6.4
Trakstar Hire (formerly Recruiterbox)
Candidate search
Ascentis
5.9
Trakstar Hire (formerly Recruiterbox)
Candidate development
Ascentis
6.3
Trakstar Hire (formerly Recruiterbox)

Recruiting / ATS

Ascentis
6.5
Trakstar Hire (formerly Recruiterbox)
8.9
Job Requisition Management
Ascentis
6.8
Trakstar Hire (formerly Recruiterbox)
9.2
Company Website Posting
Ascentis
6.8
Trakstar Hire (formerly Recruiterbox)
9.6
Publish to Social Media
Ascentis
6.7
Trakstar Hire (formerly Recruiterbox)
8.0
Job Search Site Posting
Ascentis
6.6
Trakstar Hire (formerly Recruiterbox)
8.6
Duplicate Candidate Prevention
Ascentis
6.6
Trakstar Hire (formerly Recruiterbox)
7.8
Applicant Tracking
Ascentis
6.5
Trakstar Hire (formerly Recruiterbox)
9.7
Notifications and Alerts
Ascentis
5.7
Trakstar Hire (formerly Recruiterbox)
9.5
Customized Application Form
Ascentis
Trakstar Hire (formerly Recruiterbox)
8.0
Resume Management
Ascentis
Trakstar Hire (formerly Recruiterbox)
9.0
Candidate Search
Ascentis
Trakstar Hire (formerly Recruiterbox)
8.8
Collaboration
Ascentis
Trakstar Hire (formerly Recruiterbox)
9.4
Task Creation and Delegation
Ascentis
Trakstar Hire (formerly Recruiterbox)
8.2
Email Templates
Ascentis
Trakstar Hire (formerly Recruiterbox)
9.5
User Permissions
Ascentis
Trakstar Hire (formerly Recruiterbox)
9.1
Reporting
Ascentis
Trakstar Hire (formerly Recruiterbox)
9.3

Pros

Ascentis

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
  • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
  • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
  • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
  • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
Jason Kerley | TrustRadius Reviewer

Cons

Ascentis

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
Tiffany Tesfamichael | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.3
Based on 13 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 1.0
Based on 1 answer
We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
Katie McKinlay | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.5
Based on 45 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 8.0
Based on 1 answer
Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
Katie McKinlay | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 6.4
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

No score
No answers yet
No answers on this topic

Performance

Ascentis

Ascentis 6.7
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

No score
No answers yet
No answers on this topic

Support Rating

Ascentis

Ascentis 8.0
Based on 254 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Trakstar Hire (formerly Recruiterbox) 10.0
Based on 2 answers
The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
Katie McKinlay | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

No score
No answers yet
No answers on this topic

Online Training

Ascentis

Ascentis 8.1
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis

Ascentis 8.0
Based on 10 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
Anonymous | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 6.1
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

Trakstar Hire (formerly Recruiterbox)

  • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
  • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Trakstar Hire (formerly Recruiterbox)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

Ascentis
7.5
Trakstar Hire (formerly Recruiterbox)
9.2

Likelihood to Renew

Ascentis
6.3
Trakstar Hire (formerly Recruiterbox)
1.0

Usability

Ascentis
7.5
Trakstar Hire (formerly Recruiterbox)
8.0

Reliability and Availability

Ascentis
6.4
Trakstar Hire (formerly Recruiterbox)

Performance

Ascentis
6.7
Trakstar Hire (formerly Recruiterbox)

Support Rating

Ascentis
8.0
Trakstar Hire (formerly Recruiterbox)
10.0

In-Person Training

Ascentis
8.0
Trakstar Hire (formerly Recruiterbox)

Online Training

Ascentis
8.1
Trakstar Hire (formerly Recruiterbox)

Implementation Rating

Ascentis
8.0
Trakstar Hire (formerly Recruiterbox)

Scalability

Ascentis
6.1
Trakstar Hire (formerly Recruiterbox)

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