What users are saying about
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 323 reviews and ratings
133 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 133 reviews and ratings
Feature Set Ratings
Human Resource Management

7.5
Ascentis (discontinued)
75%

UKG Workforce Central
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Employee demographic data
7.6
76%
137 Ratings

N/A
0 Ratings
Employment history
7.8
78%
140 Ratings

N/A
0 Ratings
Job profiles and administration
7.6
76%
128 Ratings

N/A
0 Ratings
Workflow for transfers, promotions, pay raises, etc.
7.4
74%
126 Ratings

N/A
0 Ratings
Organizational charting
6.3
63%
90 Ratings

N/A
0 Ratings
Organization and location management
7.9
79%
109 Ratings

N/A
0 Ratings
Compliance data (COBRA, OSHA, etc.)
7.8
78%
102 Ratings

N/A
0 Ratings
Payroll Management

8.3
Ascentis (discontinued)
83%

UKG Workforce Central
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Pay calculation
8.3
83%
115 Ratings

N/A
0 Ratings
Support for external payroll vendors
7.2
72%
62 Ratings

N/A
0 Ratings
Off-cycle/On-Demand payment
8.2
82%
28 Ratings

N/A
0 Ratings
Benefit plan administration
7.7
77%
108 Ratings

N/A
0 Ratings
Direct deposit files
9.2
92%
100 Ratings

N/A
0 Ratings
Salary revision and increment management
8.5
85%
92 Ratings

N/A
0 Ratings
Reimbursement management
8.8
88%
51 Ratings

N/A
0 Ratings
Leave and Attendance Management

8.1
Ascentis (discontinued)
81%

UKG Workforce Central
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Approval workflow
8.5
85%
99 Ratings

N/A
0 Ratings
Balance details
7.8
78%
99 Ratings

N/A
0 Ratings
Annual carry-forward and encashment
8.0
80%
84 Ratings

N/A
0 Ratings
Employee Self Service

7.9
Ascentis (discontinued)
79%

UKG Workforce Central
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
View and generate pay and benefit information
8.2
82%
138 Ratings

N/A
0 Ratings
Update personal information
8.8
88%
151 Ratings

N/A
0 Ratings
View company policy documentation
6.9
69%
110 Ratings

N/A
0 Ratings
Employee recognition
7.1
71%
61 Ratings

N/A
0 Ratings
View job history
8.5
85%
108 Ratings

N/A
0 Ratings
Asset Management

6.0
Ascentis (discontinued)
60%

UKG Workforce Central
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features
Ascentis (discontinued) ranks higher in 1/1 features
Tracking of all physical assets
6.0
60%
33 Ratings

N/A
0 Ratings
HR Reporting

6.6
Ascentis (discontinued)
66%

UKG Workforce Central
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Report builder
6.5
65%
144 Ratings

N/A
0 Ratings
Pre-built reports
7.3
73%
142 Ratings

N/A
0 Ratings
Ability to combine HR data with external data
6.0
60%
73 Ratings

N/A
0 Ratings
Onboarding

6.3
Ascentis (discontinued)
63%

UKG Workforce Central
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 2/2 features
Ascentis (discontinued) ranks higher in 2/2 features
New hire portal
6.4
64%
98 Ratings

N/A
0 Ratings
Manager tracking tools
6.1
61%
76 Ratings

N/A
0 Ratings
Performance and Goals

7.0
Ascentis (discontinued)
70%

UKG Workforce Central
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Corporate goal setting
6.5
65%
43 Ratings

N/A
0 Ratings
Individual goal setting
7.5
75%
53 Ratings

N/A
0 Ratings
Line-of sight-visibility
7.1
71%
38 Ratings

N/A
0 Ratings
Performance tracking
7.0
70%
50 Ratings

N/A
0 Ratings
Performance Management

6.4
Ascentis (discontinued)
64%

UKG Workforce Central
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
Performance plans
6.2
62%
59 Ratings

N/A
0 Ratings
Performance improvement plans
6.3
63%
50 Ratings

N/A
0 Ratings
Review status tracking
6.7
67%
57 Ratings

N/A
0 Ratings
Review reminders
7.0
70%
55 Ratings

N/A
0 Ratings
Multiple review frequency
5.9
59%
50 Ratings

N/A
0 Ratings
Succession Planning

6.0
Ascentis (discontinued)
60%

UKG Workforce Central
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Create succession plans/pools
6.4
64%
21 Ratings

N/A
0 Ratings
Candidate ranking
6.4
64%
21 Ratings

N/A
0 Ratings
Candidate search
5.3
53%
27 Ratings

N/A
0 Ratings
Candidate development
6.0
60%
23 Ratings

N/A
0 Ratings
Recruiting / ATS

6.4
Ascentis (discontinued)
64%

UKG Workforce Central
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Job Requisition Management
6.7
67%
85 Ratings

N/A
0 Ratings
Company Website Posting
6.5
65%
79 Ratings

N/A
0 Ratings
Publish to Social Media
6.5
65%
59 Ratings

N/A
0 Ratings
Job Search Site Posting
6.5
65%
71 Ratings

N/A
0 Ratings
Duplicate Candidate Prevention
6.5
65%
57 Ratings

N/A
0 Ratings
Applicant Tracking
6.4
64%
83 Ratings

N/A
0 Ratings
Notifications and Alerts
5.6
56%
69 Ratings

N/A
0 Ratings
Attribute Ratings
- Ascentis (discontinued) is rated higher in 3 areas: Likelihood to Renew, Support Rating, Online Training
- UKG Workforce Central is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.6
Ascentis (discontinued)
76%
164 Ratings

8.2
UKG Workforce Central
82%
38 Ratings
Likelihood to Renew

6.3
Ascentis (discontinued)
63%
12 Ratings

5.0
UKG Workforce Central
50%
11 Ratings
Usability

7.5
Ascentis (discontinued)
75%
44 Ratings

UKG Workforce Central
N/A
0 Ratings
Availability

6.5
Ascentis (discontinued)
65%
7 Ratings

UKG Workforce Central
N/A
0 Ratings
Performance

6.9
Ascentis (discontinued)
69%
5 Ratings

UKG Workforce Central
N/A
0 Ratings
Support Rating

8.1
Ascentis (discontinued)
81%
252 Ratings

7.2
UKG Workforce Central
72%
14 Ratings
In-Person Training

8.0
Ascentis (discontinued)
80%
1 Rating

UKG Workforce Central
N/A
0 Ratings
Online Training

8.2
Ascentis (discontinued)
82%
4 Ratings

8.0
UKG Workforce Central
80%
1 Rating
Implementation Rating

8.2
Ascentis (discontinued)
82%
8 Ratings

UKG Workforce Central
N/A
0 Ratings
Product Scalability

6.4
Ascentis (discontinued)
64%
4 Ratings

UKG Workforce Central
N/A
0 Ratings
Likelihood to Recommend
Ascentis (discontinued)
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.

Verified User
Paraprofessional in Corporate
Hospital & Health Care Company, 501-1000 employeesUKG Workforce Central
This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
Finance Director
Legacy Early CollegeEducation Management, 201-500 employees
Pros
Ascentis (discontinued)
- Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
- Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
- User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

Verified User
Director in Human Resources
Hospital & Health Care Company, 1001-5000 employeesUKG Workforce Central
- I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
- Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.

Verified User
Administrator in Human Resources
Telecommunications Company, 10,001+ employeesCons
Ascentis (discontinued)
- Updating the system so it is one platform and not two.
- Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
- Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
- When something is broken, quicker turn time on fixing the issue.
- System needs updates to support AAP reporting.

Verified User
Director in Human Resources
Civil Engineering Company, 501-1000 employeesUKG Workforce Central
- Reporting - some of the reports' names do not coincide with the data that is pulled from the system
- System errors - the system crashes regularly on us with no real explanation why
- Punch accuracy - sometimes the punches from the timeclocks do not feed into the system

Verified User
Manager in Human Resources
Higher Education Company, 10,001+ employeesPricing Details
Ascentis (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—UKG Workforce Central
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—Likelihood to Renew
Ascentis (discontinued)
Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Human Resources Manager
San Juan Construction, Inc.Construction, 201-500 employees
UKG Workforce Central
UKG Workforce Central 5.0
Based on 11 answers
Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
Deputy CIO / Director of Corporate Project Management
Taos Health SystemsHospital & Health Care, 1001-5000 employees
Usability
Ascentis (discontinued)
Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.

Verified User
Director in Human Resources
Building Materials Company, 51-200 employeesUKG Workforce Central
No score
No answers yet
No answers on this topic
Reliability and Availability
Ascentis (discontinued)
Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesUKG Workforce Central
No score
No answers yet
No answers on this topic
Performance
Ascentis (discontinued)
Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesUKG Workforce Central
No score
No answers yet
No answers on this topic
Support Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.

Verified User
Strategist in Marketing
Oil & Energy Company, 201-500 employeesUKG Workforce Central
UKG Workforce Central 7.2
Based on 14 answers
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
Payroll Manager
Hostmark Hospitality GroupHospitality, 1001-5000 employees
In-Person Training
Ascentis (discontinued)
Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
UKG Workforce Central
No score
No answers yet
No answers on this topic
Online Training
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
UKG Workforce Central
UKG Workforce Central 8.0
Based on 1 answer
No answer on this topic is available.
Implementation Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Human Resources Manager
MultiLingual Solutions, Inc.Government Administration, 201-500 employees
UKG Workforce Central
No score
No answers yet
No answers on this topic
Alternatives Considered
Ascentis (discontinued)
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.

Verified User
Manager in Human Resources
Logistics & Supply Chain Company, 201-500 employeesUKG Workforce Central
Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
Operations Supervisor
Children's Hospital ColoradoHospital & Health Care, 5001-10,000 employees
Scalability
Ascentis (discontinued)
Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Human Resources Manager
N/AEntertainment, 51-200 employees
UKG Workforce Central
No score
No answers yet
No answers on this topic
Return on Investment
Ascentis (discontinued)
- HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
- Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
- Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
- Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

Verified User
Employee in Human Resources
Mechanical Or Industrial Engineering Company, 201-500 employeesUKG Workforce Central
- Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.

Verified User
Administrator in Finance and Accounting
Hospital & Health Care Company, 51-200 employees