What users are saying about

ASG-Remote Desktop

7 Ratings
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Score 4.7 out of 101

Chrome Remote Desktop

70 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

ASG-Remote Desktop

Best for users that have many desktops or servers they need to login to. Great in my environment of multiple clients and the need for fast login and resolution of their issue. If you have a large infrastructure or multiple clients, this is a product you need!
Tina Cline profile photo

Chrome Remote Desktop

Chrome Remote Desktop is great for accessing machines remotely which cannot be accessed via Microsoft's Remote Desktop. It's especially nice for accessing machines of varying operating systems from a machine of a single operating system. For example, if I'm on my Windows laptop, I can always use Microsoft Remote Desktop to connect to local machines (or machines via a VPN), but I can't do the same with Macs. I can do both from Chrome Remote Desktop though, and this program is very lightweight, which is nice.
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Feature Rating Comparison

Remote Administration

ASG-Remote Desktop
9.8
Chrome Remote Desktop
7.8
File transfer
ASG-Remote Desktop
10.0
Chrome Remote Desktop
6.8
Secure remote access with Smart Card authentication
ASG-Remote Desktop
10.0
Chrome Remote Desktop
Access to sleeping/powered-off computers
ASG-Remote Desktop
10.0
Chrome Remote Desktop
7.2
Over-the-Internet remote session
ASG-Remote Desktop
10.0
Chrome Remote Desktop
8.6
Remote management of servers & workstations
ASG-Remote Desktop
10.0
Chrome Remote Desktop
6.0
Remote Active Directory® management
ASG-Remote Desktop
10.0
Chrome Remote Desktop
10.0
Centralized management dashboard
ASG-Remote Desktop
8.5
Chrome Remote Desktop
7.3
Session record
ASG-Remote Desktop
10.0
Chrome Remote Desktop
5.0
Multi-platform remote control
ASG-Remote Desktop
10.0
Chrome Remote Desktop
7.8
Screen sharing
ASG-Remote Desktop
Chrome Remote Desktop
9.2
Initiate remote control from mobile
ASG-Remote Desktop
Chrome Remote Desktop
8.3
Monitoring and Alerts
ASG-Remote Desktop
Chrome Remote Desktop
10.0

Pros

  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
Tina Cline profile photo
  • Setup is simple. Install the app, log in, choose a pin. You're good to go.
  • Performance is fast. I can even stream games fairly well.
  • The connections have been pretty stable. No serious issues.
No photo available

Cons

  • Can be overly complicated at first, but you can add into the features as you build your organization skills
Tina Cline profile photo
  • The session can be seen on the screen of the workstation. Could be a privacy issue. It DOESN'T work like traditional RDP, much closer to a screen sharing support session.
  • There is no built in File Transfer. Its not a deal breaker, but definitely an annoyance.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Chrome Remote Desktop7.2
Based on 2 answers
I like it for the most part. I'm still trying to find a way around the screen issues. It shouldn't show what I'm doing on my remote computer while I'm connected unless I specify that.
No photo available

Usability

No score
No answers yet
No answers on this topic
Chrome Remote Desktop7.5
Based on 2 answers
Still, managing the screen is annoying. Don't show what I'm doing on my remote computer. Also annoying if you're remoting into a computer with 2 monitors.
No photo available

Support

No score
No answers yet
No answers on this topic
Chrome Remote Desktop10.0
Based on 1 answer
We don't use their support
No photo available

Implementation

No score
No answers yet
No answers on this topic
Chrome Remote Desktop10.0
Based on 1 answer
None, its quick and easy
No photo available

Alternatives Considered

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Tina Cline profile photo
Still up in the air about which solution is best. We're actually leaning towards Windows RDP via Citrix session right now. It is secure, fast, and easy.
No photo available

Return on Investment

  • Simple use and easy to set up
  • Fast connections means faster service to your clients/users
  • Easy to share across other users for connections
Tina Cline profile photo
  • Its helped us explore options for changing over expensive laptops to inexpensive Chromebooks.
No photo available

Pricing Details

ASG-Remote Desktop

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Chrome Remote Desktop

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details