Citrix DaaS vs. Rocket Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix DaaS
Score 8.1 out of 10
N/A
Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.
$375
Rocket Remote Desktop
Score 3.4 out of 10
N/A
Rocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access.N/A
Pricing
Citrix DaaSRocket Remote Desktop
Editions & Modules
Virtual Apps
$375
No answers on this topic
Offerings
Pricing Offerings
Citrix DaaSRocket Remote Desktop
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Citrix DaaSRocket Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Citrix DaaS
-
Ratings
Rocket Remote Desktop
9.6
3 Ratings
15% above category average
File transfer00 Ratings8.02 Ratings
Secure remote access with Smart Card authentication00 Ratings10.01 Ratings
Access to sleeping/powered-off computers00 Ratings10.01 Ratings
Over-the-Internet remote session00 Ratings10.02 Ratings
Remote management of servers & workstations00 Ratings10.03 Ratings
Remote Active Directory® management00 Ratings10.01 Ratings
Centralized management dashboard00 Ratings8.42 Ratings
Session record00 Ratings10.01 Ratings
Multi-platform remote control00 Ratings10.02 Ratings
Best Alternatives
Citrix DaaSRocket Remote Desktop
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Medium-sized Companies
VMware Fusion
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Score 8.4 out of 10
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mRemoteNG
Score 9.7 out of 10
Enterprises
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Score 8.4 out of 10
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Score 9.1 out of 10
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User Ratings
Citrix DaaSRocket Remote Desktop
Likelihood to Recommend
8.9
(54 ratings)
10.0
(3 ratings)
Likelihood to Renew
8.2
(4 ratings)
-
(0 ratings)
Usability
8.2
(6 ratings)
-
(0 ratings)
Availability
8.4
(2 ratings)
-
(0 ratings)
Performance
7.4
(4 ratings)
-
(0 ratings)
Support Rating
7.9
(8 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
8.3
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(4 ratings)
-
(0 ratings)
Configurability
8.4
(2 ratings)
-
(0 ratings)
Ease of integration
2.4
(4 ratings)
-
(0 ratings)
Product Scalability
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(2 ratings)
-
(0 ratings)
User Testimonials
Citrix DaaSRocket Remote Desktop
Likelihood to Recommend
Citrix
Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
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Rocket Software
If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.
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Pros
Citrix
  • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
  • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
  • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
  • Easy to maintain and expand environments to fit business needs.
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Rocket Software
  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
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Cons
Citrix
  • A single console to manage the environment.
  • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
  • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
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Rocket Software
  • I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
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Likelihood to Renew
Citrix
Because it has been a mainstay of our business for many years.
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Rocket Software
No answers on this topic
Usability
Citrix
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
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Rocket Software
No answers on this topic
Reliability and Availability
Citrix
Xendesktop did a great job with HA of all the components.
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Rocket Software
No answers on this topic
Performance
Citrix
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
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Rocket Software
No answers on this topic
Support Rating
Citrix
The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
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Rocket Software
No answers on this topic
In-Person Training
Citrix
I was self trained
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Rocket Software
No answers on this topic
Online Training
Citrix
Easy to understand and learn at my own pace
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Rocket Software
No answers on this topic
Implementation Rating
Citrix
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
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Rocket Software
No answers on this topic
Alternatives Considered
Citrix
I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical consultation, it was more obvious that the implementation would have been very easy and the security layers are very well for my company.
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Rocket Software
ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
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Scalability
Citrix
Easily scalable
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Rocket Software
No answers on this topic
Return on Investment
Citrix
  • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
  • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
  • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
  • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
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Rocket Software
  • Saves DevOps team time recovering from forgotten credentials.
  • Saves DevOps team time from recovering lost/misplaced connection info.
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ScreenShots

Rocket Remote Desktop Screenshots

Screenshot of Open connections in overviewScreenshot of Properties dialogue with integrated help in background tabScreenshot of Connection config dialogue