What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
36 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100

ISL Light

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

ASG-Remote Desktop

If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.
Anonymous | TrustRadius Reviewer

ISL Light

I really can't give another score than 10. Normally in this case I would select 9 because there is always room for improvement, also for ISL [Light]. But the availability, the service and the very useful options and possibilities you can choose are a blast to work with! Until today I have never ever been once disappointed or let down and was always there when I needed it the most.
Patrik Lleshaj | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

ASG-Remote Desktop
9.6
ISL Light
7.6
File transfer
ASG-Remote Desktop
8.0
ISL Light
8.0
Secure remote access with Smart Card authentication
ASG-Remote Desktop
10.0
ISL Light
5.4
Access to sleeping/powered-off computers
ASG-Remote Desktop
10.0
ISL Light
7.8
Over-the-Internet remote session
ASG-Remote Desktop
10.0
ISL Light
9.0
Remote management of servers & workstations
ASG-Remote Desktop
10.0
ISL Light
8.6
Remote Active Directory® management
ASG-Remote Desktop
10.0
ISL Light
6.1
Centralized management dashboard
ASG-Remote Desktop
8.4
ISL Light
7.5
Session record
ASG-Remote Desktop
10.0
ISL Light
8.1
Multi-platform remote control
ASG-Remote Desktop
10.0
ISL Light
8.7
Screen sharing
ASG-Remote Desktop
ISL Light
8.5
Instant message
ASG-Remote Desktop
ISL Light
7.1
Initiate remote control from mobile
ASG-Remote Desktop
ISL Light
7.9
Annotations
ASG-Remote Desktop
ISL Light
7.6
Monitoring and Alerts
ASG-Remote Desktop
ISL Light
6.5

Pros

ASG-Remote Desktop

  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
Tina Cline | TrustRadius Reviewer

ISL Light

  • Allow remote control of Windows, Mac, Android and iOS
  • Automatically record support / remote sessions
  • Allow UAC easy control remotely
  • Auto-recognize the OS of the client, to download the correct remote file for them to execute
  • Very fast connection speed (initial connect, and on-going session speed)
  • Allowing us to use our own website AND the islonline.net in case there are issues
Beits (Eitan) Livneh | TrustRadius Reviewer

Cons

ASG-Remote Desktop

  • I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
Steve P | TrustRadius Reviewer

ISL Light

  • I would like the chat not to get in the way during the sessions, although it is something not so important if it could be seen better.
  • Something in the design does not look so modern, I would like its interface to look more attractive.
Mauricio Amaya | TrustRadius Reviewer

Likelihood to Renew

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

ISL Light

ISL Light 9.1
Based on 1 answer
This will be the 3rd year of renewal.
Anonymous | TrustRadius Reviewer

Usability

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

ISL Light

ISL Light 9.1
Based on 1 answer
Web portal as well as the mobile apps are simple to use interfaces. Nothing daunting about them at all.
Anonymous | TrustRadius Reviewer

Support Rating

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

ISL Light

ISL Light 9.1
Based on 1 answer
Only ever needed them when renewing the licence.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ASG-Remote Desktop

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Tina Cline | TrustRadius Reviewer

ISL Light

The ability to install ISL Light on our own server and manage the connections securely ourselves made a huge impact on our decision. Other systems require cloud connectivity to third-party servers we cannot vouch for. ISL's licensing terms are very reasonable in comparison as well.
Michael Babcock | TrustRadius Reviewer

Return on Investment

ASG-Remote Desktop

  • Saves DevOps team time recovering from forgotten credentials.
  • Saves DevOps team time from recovering lost/misplaced connection info.
Anonymous | TrustRadius Reviewer

ISL Light

  • Saves time and cost by not needing to travel to client site so much.
  • Clients are happy. Because of the fast response, they feel like they have an IT department in-house.
  • We can offer support to more than one client at the same time.
Jernej Praprotnik | TrustRadius Reviewer

Screenshots

Pricing Details

ASG-Remote Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

ISL Light

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
19.95 $

Starting Price

Rating Summary

Likelihood to Recommend

ASG-Remote Desktop
10.0
ISL Light
9.0

Likelihood to Renew

ASG-Remote Desktop
ISL Light
9.1

Usability

ASG-Remote Desktop
ISL Light
9.1

Support Rating

ASG-Remote Desktop
ISL Light
9.1

Add comparison