Ivanti Endpoint Manager vs. Rocket Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ivanti Endpoint Manager
Score 8.5 out of 10
N/A
Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.N/A
Rocket Remote Desktop
Score 3.4 out of 10
N/A
Rocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access.N/A
Pricing
Ivanti Endpoint ManagerRocket Remote Desktop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ivanti Endpoint ManagerRocket Remote Desktop
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ivanti Endpoint ManagerRocket Remote Desktop
Top Pros
Top Cons
Features
Ivanti Endpoint ManagerRocket Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Ivanti Endpoint Manager
-
Ratings
Rocket Remote Desktop
9.6
3 Ratings
15% above category average
File transfer00 Ratings8.02 Ratings
Secure remote access with Smart Card authentication00 Ratings10.01 Ratings
Access to sleeping/powered-off computers00 Ratings10.01 Ratings
Over-the-Internet remote session00 Ratings10.02 Ratings
Remote management of servers & workstations00 Ratings10.03 Ratings
Remote Active Directory® management00 Ratings10.01 Ratings
Centralized management dashboard00 Ratings8.42 Ratings
Session record00 Ratings10.01 Ratings
Multi-platform remote control00 Ratings10.02 Ratings
Best Alternatives
Ivanti Endpoint ManagerRocket Remote Desktop
Small Businesses
NinjaOne
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Score 9.8 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.1 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Citrix Endpoint Management
Citrix Endpoint Management
Score 8.3 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ivanti Endpoint ManagerRocket Remote Desktop
Likelihood to Recommend
8.0
(35 ratings)
10.0
(3 ratings)
Likelihood to Renew
7.9
(4 ratings)
-
(0 ratings)
Usability
6.8
(2 ratings)
-
(0 ratings)
Support Rating
8.4
(3 ratings)
-
(0 ratings)
User Testimonials
Ivanti Endpoint ManagerRocket Remote Desktop
Likelihood to Recommend
Ivanti
There is no direct replacement for the on-prem Ivanti [Unified Endpoint Manager (formerly LANDESK Management Suite)] solution. Ivanti has a companion product called Neurons, but that is in additional cost, and requires configuration with your on-prem [Unified Endpoint Manager] instance to perform basic functions. If cloud-based is a requirement for your organization, this is likely a dealbreaker. You can implement [Unified Endpoint Manager] in a cloud instance such as AWS, but the support for this appears limited. If on-prem is not an issue for you, this is a great tool for device management. It has robust features, impressive inventory, massive customization options, and excellent vendor support. If Patch Management is a problem in your company right now, this is the first product I would evaluate.
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Rocket Software
If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.
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Pros
Ivanti
  • Patch(Security) is done really well. You can use roll out projects or built-in automation as well as the use of groups and scopes to design pilot and other use cases.
  • It takes a solid inventory of what you have of your endpoints and can do an agentless scan as well if you need to collect data that way as well.
  • Provisioning is rather simple and even allows you to use other products' software for the image or the built-in if you wish to do so.
  • Software distribution works well and has a lot flexibility built into the module.
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Rocket Software
  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
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Cons
Ivanti
  • Setup - Boy it is a pain to configure everything correctly. Be aware that you'll probably be giving an AD service account some God rights to get everything working....and security just loves that....
  • Cost - Boy you have to pay for everything. I suppose it lets you buy into just what you want but having repeated items go through procurement is a pain if your procurement branch is a pain.
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Rocket Software
  • I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
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Likelihood to Renew
Ivanti
We are happy with the product but the support and development process is far superior to any other company we have worked with. Having a good support structure is very important in today's marketplace of products that do so many things and have so many robust options and capabilities. We are very satisfied with our contract, pricing, support and product execution.
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Rocket Software
No answers on this topic
Usability
Ivanti
Items are logically laid out and most are easy to find. The more advanced stuff can be trickier, but it is still not hard to find. There are a lot of options though, so remembering where some settings are, especially if you do not alter them often, can take a minute, but you will get to them fairly qiickly.
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Rocket Software
No answers on this topic
Support Rating
Ivanti
TRM\TAM support has been generally very good. Getting reported bug fixes, design changes, UX problems resolved has been a pain. It is often difficult to get problems escalated beyond the TRM\TAM level. Support is fantastic when you can get it, getting it can often require more work than it should, and that is probably our biggest issue.
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Rocket Software
No answers on this topic
Alternatives Considered
Ivanti
It's been many years since I did a full evaluation of other products but at the time we purchased it, the main competitors were Microsoft's SMS and Alteris. SMS just looked horribly ugly and complicated (which fit in very well with Microsoft's other server tools) and Alteris looked okay but had a piecemeal approach where even a basic deployment meant purchasing a half dozen or more components. LANDesk had one bundle for all the tools we were looking for and had a great interface for presenting the data.
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Rocket Software
ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
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Return on Investment
Ivanti
  • In a college environment, the remote control access is very helpful in resolving issues w/o running around campus.
  • Very nice to push software to multiple devices at once.
  • Software portal is useful in allowing users to get what they need without the need for a tech.
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Rocket Software
  • Saves DevOps team time recovering from forgotten credentials.
  • Saves DevOps team time from recovering lost/misplaced connection info.
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ScreenShots

Rocket Remote Desktop Screenshots

Screenshot of Open connections in overviewScreenshot of Properties dialogue with integrated help in background tabScreenshot of Connection config dialogue