What users are saying about
9 Ratings
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Score 5.8 out of 101
45 Ratings
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Score 6.9 out of 101

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Likelihood to Recommend

ASG-Remote Desktop

Best for users that have many desktops or servers they need to login to. Great in my environment of multiple clients and the need for fast login and resolution of their issue. If you have a large infrastructure or multiple clients, this is a product you need!
Tina Cline profile photo

LogMeIn Central

LogMeIn Central is a great tool for an IT Professional who manages multiple clients under a single portal. As value-added service, this can easily be touted as a must-have for clients, and with the addition of the pro features coupled with individual user access (to specific devices) enables me to provide a top-notch remote experience to my users right down to their individual desktops—all managed from one central portal. Sorry to complain about the pricing again, but that price increase will force a lot of smaller firms out of the LogMeIn game. Double the price will likely mean half the clients. Not a good business plan when there are less expensive alternatives out there!
Vin Campbell profile photo

Feature Rating Comparison

Remote Administration

ASG-Remote Desktop
9.8
LogMeIn Central
7.1
File transfer
ASG-Remote Desktop
10.0
LogMeIn Central
7.6
Secure remote access with Smart Card authentication
ASG-Remote Desktop
10.0
LogMeIn Central
4.4
Access to sleeping/powered-off computers
ASG-Remote Desktop
10.0
LogMeIn Central
5.9
Over-the-Internet remote session
ASG-Remote Desktop
10.0
LogMeIn Central
8.3
Remote management of servers & workstations
ASG-Remote Desktop
10.0
LogMeIn Central
7.5
Remote Active Directory® management
ASG-Remote Desktop
10.0
LogMeIn Central
7.4
Centralized management dashboard
ASG-Remote Desktop
8.5
LogMeIn Central
8.7
Session record
ASG-Remote Desktop
10.0
LogMeIn Central
6.1
Multi-platform remote control
ASG-Remote Desktop
10.0
LogMeIn Central
7.0
Screen sharing
ASG-Remote Desktop
LogMeIn Central
8.6
Instant message
ASG-Remote Desktop
LogMeIn Central
7.7
Initiate remote control from mobile
ASG-Remote Desktop
LogMeIn Central
8.2
Annotations
ASG-Remote Desktop
LogMeIn Central
6.2
Monitoring and Alerts
ASG-Remote Desktop
LogMeIn Central
5.8

Pros

  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
Tina Cline profile photo
  • Unattended Access was fantastic.
  • Remote Support worked great
  • Hamachi VPN has been a huge benefit.
James Brice profile photo

Cons

  • Can be overly complicated at first, but you can add into the features as you build your organization skills
Tina Cline profile photo
  • The app has become a bit of a resource hog in my opinion. Could use some fat trimming.
  • Installing client access software with host software is not necessary in my opinion.
  • Price is somewhat higher than other offerings in the same market.
No photo available

Alternatives Considered

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Tina Cline profile photo
None of their features match or offer ease of use like LogMeIn Central in my opinion. I must say that ConnectWise is someone LogMeIn should watch out for. They are not as bloated or expensive, just not as feature rich like LogMeIn Central. I have always had a good experience with LogMeIn since day one!
No photo available

Return on Investment

  • Simple use and easy to set up
  • Fast connections means faster service to your clients/users
  • Easy to share across other users for connections
Tina Cline profile photo
  • Makes our life and work easy.
  • ROI is good.
  • Price is getting somewhat higher, which is no good.
No photo available

Pricing Details

ASG-Remote Desktop

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

LogMeIn Central

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details