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9 Ratings
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Score 5.8 out of 101
45 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

ASG-Remote Desktop

Best for users that have many desktops or servers they need to login to. Great in my environment of multiple clients and the need for fast login and resolution of their issue. If you have a large infrastructure or multiple clients, this is a product you need!
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Remote Desktop Services

Microsoft's Remote Desktop Services is particularly nice if you have a server license for a program and don't want to install it on everyone's machine but do want to give everyone access to the program. They can either use RDS to connect to the server, or you can set up a RemoteApp.It's also nice if you have people who work on two different workstations in two different locations. We have several people who sometimes work at one desk and sometimes in an office, so it's nice for them to be able to access one machine or the other easily without having to walk back and forth.One note, if users don't have an Active Directory account, or if you don't want to mess with putting people into various permissions groups, RDS may not be the best solution for them. This wasn't an issue for us since our organization was small enough that we could manage AD permissions and groups rather easily.
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Feature Rating Comparison

Remote Administration

ASG-Remote Desktop
9.8
Remote Desktop Services
File transfer
ASG-Remote Desktop
10.0
Remote Desktop Services
Secure remote access with Smart Card authentication
ASG-Remote Desktop
10.0
Remote Desktop Services
Access to sleeping/powered-off computers
ASG-Remote Desktop
10.0
Remote Desktop Services
Over-the-Internet remote session
ASG-Remote Desktop
10.0
Remote Desktop Services
Remote management of servers & workstations
ASG-Remote Desktop
10.0
Remote Desktop Services
Remote Active Directory® management
ASG-Remote Desktop
10.0
Remote Desktop Services
Centralized management dashboard
ASG-Remote Desktop
8.5
Remote Desktop Services
Session record
ASG-Remote Desktop
10.0
Remote Desktop Services
Multi-platform remote control
ASG-Remote Desktop
10.0
Remote Desktop Services

Pros

  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
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  • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
  • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
  • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
Ho'omana Nathan Horton profile photo

Cons

  • Can be overly complicated at first, but you can add into the features as you build your organization skills
Tina Cline profile photo
  • Issues with crashes in the cloud cause our entire company to lose access.
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Alternatives Considered

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Tina Cline profile photo
Among all the reasons I've previously listed the main reason for choosing RDS is for the reliability and fast connection.
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Return on Investment

  • Simple use and easy to set up
  • Fast connections means faster service to your clients/users
  • Easy to share across other users for connections
Tina Cline profile photo
  • With the ability to access systems to/from anywhere, downtime is greatly reduced.
  • Staff no longer has to drive in after hours or on weekends for maintenance.
  • Remote systems can be managed without a road trip.
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Pricing Details

ASG-Remote Desktop

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Remote Desktop Services

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details