What users are saying about

RDM<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

64 Ratings

ASG-Remote Desktop

7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 4.8 out of 101

RDM<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

ASG-Remote Desktop

Best for users that have many desktops or servers they need to login to. Great in my environment of multiple clients and the need for fast login and resolution of their issue. If you have a large infrastructure or multiple clients, this is a product you need!
Tina Cline profile photo

RDM

If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
No photo available

Feature Rating Comparison

Remote Administration

ASG-Remote Desktop
9.8
RDM
7.9
File transfer
ASG-Remote Desktop
10.0
RDM
7.1
Secure remote access with Smart Card authentication
ASG-Remote Desktop
10.0
RDM
7.8
Access to sleeping/powered-off computers
ASG-Remote Desktop
10.0
RDM
8.7
Over-the-Internet remote session
ASG-Remote Desktop
10.0
RDM
8.2
Remote management of servers & workstations
ASG-Remote Desktop
10.0
RDM
8.2
Remote Active Directory® management
ASG-Remote Desktop
10.0
RDM
8.3
Centralized management dashboard
ASG-Remote Desktop
8.5
RDM
8.1
Session record
ASG-Remote Desktop
10.0
RDM
7.9
Multi-platform remote control
ASG-Remote Desktop
10.0
RDM
8.7
Screen sharing
ASG-Remote Desktop
RDM
7.3
Initiate remote control from mobile
ASG-Remote Desktop
RDM
8.0
Annotations
ASG-Remote Desktop
RDM
8.5
Monitoring and Alerts
ASG-Remote Desktop
RDM
6.0

Pros

  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
Tina Cline profile photo
  • Prevents passwords from being leaked through the organisation
  • Centralises password information in a secure database
  • Manage our clients in one tool
Simon David Williams profile photo

Cons

  • Can be overly complicated at first, but you can add into the features as you build your organization skills
Tina Cline profile photo
  • Sometimes the connection has trouble or freezes on you and you have to start over.
  • A little more onscreen "help" would be nice for the employees that need a little extra guidance.
  • It would also be cool if the computer you are trying to access did not have to be on when you are accessing it.
Aleese Gulick profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
RDM9.1
Based on 1 answer
I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
Ben Liebowitz profile photo

Usability

No score
No answers yet
No answers on this topic
RDM9.1
Based on 1 answer
I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc
Ben Liebowitz profile photo

Support

No score
No answers yet
No answers on this topic
RDM9.1
Based on 1 answer
We have only contacted support one or two times and have had a great experience each time!
Ben Liebowitz profile photo

Implementation

No score
No answers yet
No answers on this topic
RDM9.1
Based on 1 answer
The implementation was completely successful. We had no issues!
Ben Liebowitz profile photo

Alternatives Considered

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Tina Cline profile photo
Selected Remote Desktop Manager for the saved VPN capabilities as I use multiple VPN clients and passwords.
Charles Eichelberger profile photo

Return on Investment

  • Simple use and easy to set up
  • Fast connections means faster service to your clients/users
  • Easy to share across other users for connections
Tina Cline profile photo
  • My team loses a lot less time duplicating RDP sessions
  • My team loses a lot less time when changing their password (every 90 days)
  • Folder organization and inheritance makes everything way more efficient
Marc-Olivier Turgeon-Ferland profile photo

Screenshots

ASG-Remote Desktop

Pricing Details

ASG-Remote Desktop

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

RDM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
RDM license is perpetual, and so you can keep using it once your license expires. However, you won’t have access to software maintenance, and therefore you won’t be able to download and access new features, updates and upgrades. If you renew your license at the end of the maintenance you’ll have a significant discount on your renewal price. However, if you only renew your license after its expiration we won't be able to offer that discount and you’ll have to pay full price for your renewal.